Report on proceedings at the annual general meeting FIRSTRAND LIMITED (Incorporated in the Republic of South Africa) (Registration number: 1966/010753/06) JSE ordinary share code: FSR ISIN: ZAE000066304 JSE B preference share code: FSRP ISIN: ZAE000060141 LEI: 529900XYOP8CUZU7R671 NSX ordinary share code: FST (FirstRand or the group) REPORT ON PROCEEDINGS AT THE ANNUAL GENERAL MEETING At the 25th annual general meeting (AGM or the meeting) of the shareholders of FirstRand held on Wednesday, 1 December 2021, all the ordinary and special resolutions proposed at the meeting were approved by the requisite majority of votes, except for the non-binding advisory resolutions which received less than the required 75% of votes. FirstRand registers its disappointment that the advisory resolutions to endorse the remuneration policy and implementation report were not passed. However, the group notes the material difference between the levels of support for the two resolutions. Regarding the remuneration policy, the group is pleased that shareholder support for the policy was 74.11% notwithstanding the non-support of one large shareholder. The group reads this result positively as it demonstrates that the vast majority of its shareholders acknowledged the efforts made by the remuneration committee to deal with a number of material issues previously raised and have indicated their support. FirstRand’s management and board took the voting outcomes at the AGM last year seriously and in response hosted over 30 meetings with shareholders. These meetings were constructive in nature and feedback was taken directly into the deliberations of the remuneration committee. This meant that the material issues raised last year were dealt with. These issues and the actions taken to resolve them are outlined on pages 5 and 6 of the group’s remuneration report, which is available on its website at https://www.firstrand.co.za/media/investors/annual-reporting/firstrand-remuneration-report-2021.pdf. The group notes the low support for the implementation report (48.75%) and will continue to engage with shareholders to understand matters of concern. FirstRand is committed to keeping its shareholders fully appraised of its remuneration policies and their implementation, as well as for the remuneration committee to fully understand the views of shareholders. The voting statistics from the AGM are confirmed as follows: Total number of shares that can be exercised at the meeting 100% 5 609 488 001 Total number of shares present/represented including proxies at the meeting 78.12% 4 381 934 487 Total number of members present by electronic participation 28 Votes cast disclosed as a percentage in relation to the total number of shares voted at the Shares voted Shares abstained meeting disclosed as a disclosed as a Resolutions percentage in percentage in relation to the relation to the Number of shares total issued total issued For Against voted shares* shares* Ordinary resolution number 1.1: Re- 90.25% 9.75% 4 374 417 599 77.98% 0.13% election of directors of the company by way of separate resolution: JP Burger Ordinary resolution number 1.2: Re- 99.40% 0.60% 4 374 304 842 77.98% 0.14% election of directors of the company by way of separate resolution: T Winterboer Ordinary resolution number 1.3: 99.78% 0.22% 4 373 601 200 77.97% 0.15% Vacancies filled by the director during the year: SP Sibisi Ordinary resolution number 2.1: 96.30% 3.70% 4 374 419 116 77.98% 0.13% Appointment of auditor: Deloitte & Touche as external auditor Ordinary resolution number 2.2: 95.21% 4.79% 4 374 423 163 77.98% 0.13% Appointment of auditor: PricewaterhouseCoopers Inc. as external auditor Ordinary resolution number 3: General 90.62% 9.38% 4 374 423 105 77.98% 0.13% authority to issue authorised but unissued ordinary shares for cash Ordinary resolution number 4: Signing 99.95% 0.05% 4 374 406 619 77.98% 0.13% authority to director and/or group company secretary Advisory endorsement 1: Advisory 74.11% 25.89% 4 367 970 596 77.87% 0.25% endorsement on a non-binding basis for the remuneration policy Advisory endorsement 2: Advisory 48.75% 51.25% 4 295 901 123 76.58% 1.53% endorsement on a non-binding basis for the remuneration implementation report Special resolution number 1: General 99.09% 0.91% 4 372 810 314 77.95% 0.16% authority to repurchase ordinary shares Special resolution number 2.1: Financial 97.93% 2.07% 4 374 434 896 77.98% 0.13% assistance to directors and prescribed officers as employee share scheme beneficiaries Special resolution number 2.2: Financial 97.60% 2.40% 4 374 401 096 77.98% 0.13% assistance to related and interrelated entities Special resolution number 3: 98.05% 1.95% 4 374 195 991 77.98% 0.14% Remuneration of non-executive directors with effect from 1 December 2021 *Total issued shares is 5 609 488 001 Engagement with shareholders Given the voting outcomes regarding remuneration policy and implementation report, in line with its obligations under the King IV Code and JSE Listings Requirements, FirstRand will recommence an engagement process with shareholders. Shareholders are invited to engage with the group chairman, Roger Jardine, and the chairman of the group remuneration committee, Louis von Zeuner, facilitated through a telephone conference call scheduled for 16:00 (SA time) on Monday, 31 January 2022. Any shareholder who wishes to participate in this call is requested to contact the group company secretary by email (address provided below) by no later than close of business on Wednesday, 26 January 2022. Shareholders are further invited to send in writing their concerns/questions relating to the remuneration policy and remuneration implementation report to the group company secretary prior to the meeting. Dial-in details for the telephone conference will be provided in due course. Enquiries: Company Secretary: Carnita Low Email: carnita.low@firstrand.co.za (copying the following: companyoffice@firstrand.co.za and firstrandcosec@firstrand.co.za) Sandton 3 December 2021 Sponsor RAND MERCHANT BANK (a division of FirstRand Bank Limited) Date: 03-12-2021 07:05:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.