While we have taken care to ensure that the content on this website is accurate, this website and the services accessible on or via this website are provided “as is” and your use of and reliance on the information on this website and the online services is entirely at your own risk. We do not represent or warrant that the website, advice, opinion, statement, information, content or online services will be error-free or will meet any particular criteria of accuracy, completeness, reliability, performance or quality.
You acknowledge that any reliance upon any such software, advice, opinion, statement or information shall be at your sole risk. We reserve the right, in our sole discretion, to correct any errors or omissions in any portion of this website.
Information, ideas and opinions expressed on this website should not be regarded as professional advice or our official opinion and you are strongly advised to seek professional advice before taking any course of action related to them. More specifically, certain information such as share price data, interest rates and exchange rates constitute guidelines only and the provision of this data may be delayed by a period of time.
Accordingly, you are strongly advised to consult us before trading or acting on such information.
To the fullest extent permissible by law, we expressly disclaim all (express and implied) warranties, including, without limitation, warranties of merchantability, title, and fitness for a particular purpose, non-infringement, compatibility, security and accuracy in respect of this website and the services accessible on this website. While we take all reasonable precautions to prevent this, we do not warrant that the website or any downloads via the website is free of viruses or destructive code.
We and our directors, employees, affiliates, agents, (in whose favour this constitutes a stipulation for the benefit of another) shall not be liable for and you hereby indemnify us against any direct, indirect, special, incidental, consequential or punitive damages or loss of any kind whatsoever or howsoever caused (whether arising under contract, or otherwise and whether the loss was actually foreseen or reasonably foreseeable) arising out of your use of this website or the information contained on this website or your inability to use this website or the online services.
Without derogating from the generality of the above, we will not be liable for:
Product Category Category 1: Advice and Intermediary services |
Sharenet Wealth FSP:41688 | Sharenet Securities FSP: 28430 | |||
---|---|---|---|---|---|
Advice | Intermediary services | Advice | Intermediary services | ||
1.1 | Long-Term Insurance subcategory A | X | X | ||
1.2 | Short-term Insurance Personal Lines | X | X | X | X |
1.23 | Short-term Insurance Personal Lines A1 | X | X | X | X |
1.3 | Long-term Insurance subcategory B1 | X | X | X | X |
1.4 | Long-term Insurance subcategory C | X | X | X | X |
1.5 | Retail Pension Benefits | X | X | X | X |
1.6 | Short Term Insurance Commercial Lines | X | X | ||
1.7 | Pension Fund Benefits | X | X | X | X |
1.8 | Shares | X | X | X | X |
1.9 | Money market instruments | X | X | X | X |
1.10 | Debentures and securitised debt | X | X | X | X |
1.11 | Warrants, certificates or other instruments | X | X | X | X |
1.12 | Bonds | X | X | X | X |
1.13 | Derivative instruments | X | X | X | X |
1.14 | Participatory interests in a CIS | X | X | X | X |
1.15 | Forex | X | X | X | X |
1.16 | Health Service Benefits | ||||
1.17 | Long-term Deposits | X | X | X | X |
1.18 | Short-term Deposits | X | X | X | X |
1.20 | Long-term Insurance subcategory B2 | X | X | X | X |
1.21 | Long-term Insurance subcategory B2-A | X | X | X | X |
1.22 | Long-term Insurance subcategory B1-A | X | X | X | X |
1.24 | Structured Deposits | X | X | ||
1.26 | Participatory Interest in a Hedge Fund | X | X |
Category II: Discretionary Services | |||||
---|---|---|---|---|---|
2.2 | Long-term Insurance subcategory C | X | >|||
2.3 | Retail Pension Benefits | X | X | ||
2.4 | Pension Fund Benefits | ||||
2.5 | Shares | X | X | ||
2.6 | Money market instruments | X | X | ||
2.7 | Debentures and securitised debt | X | X | ||
2.8 | Warrants, certificates and other instruments | X | X | ||
2.9 | Bonds | X | X | ||
2.10 | Derivative instruments | X | X | ||
2.11 2.12 |
Participatory Interests in one or more CIS Forex |
X X |
X X |
||
2.13 | Long-term Deposits | X | |||
2.14 | Short-term Deposits | X | |||
2.18 | Structured Deposits | X | |||
2.20 | Participatory Interest in a Hedge Fund | X |
Trading in the products and services of Sharenet Group of Companies (“Sharenet”) may, even if made in accordance with a Recommendation, result in losses as well as profits. In particular trading in leveraged products, such as but not limited to, foreign exchange, derivatives and commodities can be very speculative and losses and profits may fluctuate both violently and rapidly.
Any mentioning, if any, in a Publication of the risks pertaining to a particular product or service may not and should neither be construed as a comprehensive disclosure nor full description of all risks pertaining to such product or service and Sharenet strongly encourages any recipient considering trading in its products and services to employ and continuously consult suitable financial advisors prior to the conclusion of any investment or transaction.
Sharenet does not in any of its Publications take into account any particular recipient’s investment objectives, special investment goals, financial situation, and specific needs and demands. Therefore, all Publications of Sharenet are, unless otherwise specifically stated, intended for informational and/or marketing purposes only and should not be construed as:
Sharenet shall not be responsible for any loss arising from any investment based on a perceived Recommendation.
Sharenet uses reasonable efforts to obtain information from reliable sources, but all Publications are provided on an “as is” basis without representation or warranty of any kind (neither express nor implied) and Sharenet disclaims liability for any Publication not being complete, accurate, suitable and relevant for the recipient. Specifically, Sharenet disclaims liability towards any subscriber, client, partner, supplier, counterparty and other recipients for:
The Publications of Sharenet are not updated after their release and may due to changing circumstances become inaccurate and possibly misleading after a period of time which may vary from seconds and minutes to days, weeks and months depending on the Information. Sharenet gives no guarantee against, and assumes no liability towards any recipient for, a Publication being outdated.
If a Publication becomes outdated Sharenet shall be under no obligation to:
Any Publication may be personal to the author and may not reflect the opinion of Sharenet. Sharenet reserves the right at its sole discretion to withdraw or amend any Publication or Information provided at any time without notice (prior or subsequent).
There are risks associated with utilising an Internet-based deal execution trading system including, but not limited to, the failure of hardware, software, and Internet connection. Since Sharenet does not control signal power, its reception or routing via Internet, configuration of your equipment or reliability of its connection, we cannot be responsible for communication failures, distortions or delays when trading via the Internet. Sharenet employs backup systems and contingency plans to minimize the possibility of system failure, and trading via telephone is available.
Any use of the Sharenet website is subject to Sharenet’s “Terms of Use”, as amended from time to time, and the “Copyright” provisions, as amended from time to time, both of which shall be construed as constituting an integrated part of this disclaimer.
Sharenet shall not be liable for any damage or injury arising out of any person’s or entity’s access to, or inability to access, the website of Sharenet. This limitation includes, but is not limited to, any damage to computer equipment and computer systems caused by virus, malware and any other harmful computer coding.
Consulting the website of Sharenet does not constitute a customer relationship and Sharenet shall not have any duty or incur any liability or responsibility towards any person or entity as a result of such person or entity consulting the website of Sharenet.
PAIA (Promotion of Access to Information Act) was passed into law to give effect to the constitutional right of access to information that is held by a private or public body and that is required for the exercise or protection of any rights. The Sharenet Group Limited (Sharenet) is a private body as defined in PAIA. Sharenet is bound by PAIA and will process any request made in terms thereof.
Any person who wishes to be given access to information that belongs to Sharenet or another customer/supplier of Standard Bank must follow the procedure set out below.
The Company conducts business as Sharenet (Pty) Ltd. We are an authorised financial services provider in terms of the Financial Advisory & Intermediary Service Act.
Our FSP license numbers for are as follows:
Sharenet Securities (Pty) Ltd : FSP number: 28430
Sharenet Wealth (Pty) Ltd : FSP number: 41688
3.1 The ACT grants a requester access to records of the Company, if the record is required for the exercise or protection of any rights. If a public body lodges a request, the public body must be acting in the public interest.
3.2 Requests in terms of the ACT shall be made in accordance with the prescribed procedures, at the rates provided. The forms and tariff are dealt with in paragraphs 6 and 7.
3.3 Requesters are referred to the Guide in terms of Section 10, which has been compiled by the South African Human Rights Commission, which will contain information for the purposes of exercising Constitutional Rights. The Guide is available from the SAHRC.
Division : PAIA UNIT
Physical Address : Braampark Forum 3
33 Hoofd Street, Braamfontein
Postal Address : Private Bag 2700, Houghton, 2041
Phone Number : 011 877 3600
Fax Number : 011 403 0668
Email : paia@sahrc.org.za
Website : www.sahrc.org.za
4.1 The Company keeps records in accordance with the following legislation, all of which are available, subject to such legislation and the Act:
The following are the subject and categories of records held:
5.1 Human Resources: |
Employee information |
Policies and procedures |
Personnel files |
Conditions of employment |
Internal evaluation records |
Proof of payment of annual registration fees |
|
5.2 Secretarial |
Memorandum and Articles of Association |
Minutes of Meetings |
Company register |
Resolutions |
Statutory returns |
|
5.3 Financial and Administration |
Financial statements |
Reports and returns |
Banking records |
Debtors / Creditors lists, statements and invoices |
|
5.4 Information Management and Technology |
System documentation |
Equipment Register |
Manuals |
Software licenses |
|
5.5 Movable and Immovable Property |
Title Deeds |
Lease agreements |
|
5.6 Operations |
Archival Administration Documentation |
Insurance (insurance arrangements, policies and claims) |
Income Tax files |
|
5.7 Customer/ Clients and third parties related records |
Contracts with Clients |
Any records the Client has provided to the Company (Pty) Ltd or a third party acting for or on behalf of the Company ( Pty) Ltd |
Records, reports, designs and the like generated by the Company (Pty) Ltd for their clients |
Records generated pertaining to the Client, including transactional records |
|
5.8 Marketing and Communication |
Marketing strategies |
Communication strategies |
Agreements |
|
5.9 Other Records |
Legal proceedings records |
6.1 A requester requiring access to information held by the Company must complete the prescribed form available from SAHRC website (www.sahrc.org.za) or the Department of Justice and Constitutional Development (www.doj.gov.za) and submit it to the Public Officer at the address, or electronic mail address provided for above, and also make the payment of the prescribed fees. The request will not be processed until proof of payment is received. The account details are available upon request at the below contact details.
6.2 The prescribed form must be completed with enough particularity to enable the Public Officer to identify:
6.3 The requester must state which right she or he is seeking to exercise or protect and provide an explanation of why the requested record is required for the exercise or protection of such right.
6.4 The requester will be informed in writing whether access has been granted or denied. If, in addition, the requester requires the reasons for the decision in any manner, he/she must state the manner and the particulars if so required.
6.5 If a request is made on behalf of another person, then the requester must submit proof of the capacity in which the requester is making the request to the reasonable satisfaction of the Public Officer.
6.6 If an individual is unable to complete the prescribed form because of illiteracy or disability, such a person may make the request orally.
6.7 The Company will process the request within 30 days, unless the requester has stated special reasons which would satisfy the Public Officer that circumstances dictate that the above time periods not be complied with.
The following applies to requests (other than personal requests):
7.1 A requestor is required to pay the prescribed fees (R50.00) before a request will be processed;
7.2 If the preparation of the record requested requires more than the prescribed hours (six), a deposit shall be paid (of not more than one third of the access fee which would be payable if the request were granted);
7.3 A requestor may lodge an application with a court against the tender/payment of the request fee and/or deposit;
7.4 Records may be withheld until the fees have been paid.
7.5 The fee structure is available on the website of the SOUTH AFRICAN HUMAN RIGHTS COMMISSION at www.sahrc.org.za, or the website of THE DEPARTMENT OF JUSTICE AND CONSTITUTIONAL DEVELOPMENT (under regulations) at http://www.doj.gov.za/
7.6 Refer to Annexure 2.
The main reason(s) why the Company may refuse a request for information relates to the:
8.1 mandatory protection of the privacy of a third party who is a natural person, which would involve the unreasonable disclosure of personal information of that natural person (section 63);
8.2 mandatory protection of the commercial information of a third party, if the record contains:-
8.3 mandatory protection of the safety of individuals and the protection of property (section 66);
8.4 mandatory protection of confidential information of third parties if it is protected in terms of any agreement (section 67);
8.5 mandatory protection of records which would be regarded as privileged in legal proceedings (section 67);
8.6 the commercial activities of the Company, which may include:-
8.7 Requests for information that is clearly frivolous or vexatious, or which involve an unreasonable diversion of resources shall be refused.
9.1 Internal Remedies
The Company does not have an internal appeal procedure. As such, the decision made by the Public Officer is final, and requesters will have to exercise such external remedies at their disposal if the request for information is refused, and the requester is not satisfied with the answer supplied by the Public Officer.
9.2 External Remedies
A requester that is dissatisfied with a Public Officer’s refusal to disclose information, may within 30 days of notification of the decision, apply to a relevant Court for relief. Likewise, a third party dissatisfied with a Public Officer’s decision to grant a request for information, may within 30 days of notification of the decision, apply to a Court for relief. For purposes of the Act, the Courts that have jurisdiction over these applications are the Constitutional Court, the High Court or another court of similar status.
9.3 Availability of this Manual
ANNEXURE 1 SCHEDULE OF FEES
The Promotion of Access to Information Act 2 of 2000 provides for two types of fees:
Please note:
The Applicable Fees are as follows:
Reproduction Fees |
Fee |
For every photocopy of an A4•size paper or part thereof |
R1,10 |
For every printed copy of an A4•size page or part thereof held on a computer or in electronic or machine readable form |
R0,75 |
A transcription of visual images, for an A4•size page or part thereof |
R40,00 |
For a copy of visual images |
R60,00 |
Request Fees (for requests on behalf of another person) |
Fee |
Where a requester submits a request for access to information held by an institution on a person other than the requester himself/herself, a request fee in the amount of R50, 00 is payable up-front before the institution will further process the request received. |
R50,00 |
Access Fees |
Fee |
For every photocopy of an A4•size paper or part thereof |
R1,10 |
For every printed copy of an A4•size page or part thereof held on a computer or in electronic or machine readable form |
R0,75 |
A transcription of visual images, for an A4•size page or part thereof |
R40,00 |
For a copy of visual images |
R60,00 |
To search for a record that must be disclosed, R30,00 for every hour or part of an hour reasonably required for such search |
R30,00 |
Where a copy of a record needs to be posted the actual postal fee is payable |
|
Deposits |
|
Where the institution receives a request for access to information held on a person other than the requester himself/herself and the information officer upon receipt of the request is of the opinion that the preparation of the required record of disclosure will take more than 6 (six) hours, a deposit is payable by the requester. |
Sharenet takes every precaution to ensure that its systems are safe. This includes the use of firewalls on the network perimeter and on servers, virus protection systems, restricted access to our server environments and network monitoring. Where appropriate we also make use of secure connections to web browsers by means of 128 bit SSL encryption built into web browsers.
When initially signing up with us we generate a totally random password for your use. You may change this password and if you do so please ensure it is difficult for anyone else to guess it, preferably by choosing a combination of letters and numbers and not using any words that can be found in a dictionary. We recommend that you never use the same password on any other site and that if you need to write it down or store it electronically that you ensure it is kept very safe.
When signing up for any online trading facilities, you specify a password that is used when placing orders. This is a totally separate password to the one used for logging into the web site. You may change this password and if you do so please ensure it is difficult for anyone else to guess it, preferably by choosing a combination of letters and numbers and not using any words that can be found in a dictionary. We recommend that you never use the same password on any other site and that if you need to write it down or store it electronically that you ensure it is kept very safe. We also suggest that this password not be the same as your site password.
If you suspect someone is using your login, immediately change you password(s) and contact us.
As an added precaution, any requests to withdraw money from your online trading account will only be paid into the bank account you specified when you signed up for online trading.