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Customer Support
Sharenet's customer support team is available from 8:30am to 5pm on weekdays.
Technical support is available from 5pm to 9pm for subscribers incase of emergency only
Please do not hestitate to call us on 0860 240 240 or email us at support@sharenet.co.za
We promise a maximum 4 business hour's response time to technical support e-mail queries from subscribers.
Frequently Asked Questions
• Click here for answers to frequently asked questions (FAQ)
• Click here if you've forgotten your login details
Sharenet Mobile Services
• Click here for help on using the Sharenet WAP services.
Navigating The Sharenet Site
• The site is best viewed in 800x600 mode with either Internet Explorer 6 or above, or Mozilla Firefox.
FTSE/JSE Africa Index Series and Sector Classification
• FTSE/JSE Sector Layout
• FTSE/JSE Africa Index Series - Names and Codes
Technical Documents
• Sharenet Download-file specifications
• Names and Codes for Download File contents
• Are you getting the latest updated pages?
• Are you experiencing slow browsing speeds?
Software Information, Patches & Updates
• Sharenet Internet Downloader - Application (214 KB)
Market Tracker
• Sharenet Market Tracker Installation - PDF (193 KB)
• Sharenet Market Tracker Data Download - PDF (572 KB)
• Sharenet Market Tracker Version Upgrader - PDF (234 KB)
• Sharenet Market Tracker Program - PDF (2.54 MB)
Other Documents
• Additional Computer End of Day Download Request Form - Document (266 KB)
Other
• System Information
Sharenet's customer support team is available from 8:30am to 5pm on weekdays.
Technical support is available from 5pm to 9pm for subscribers incase of emergency only
Please do not hestitate to call us on 0860 240 240 or email us at support@sharenet.co.za
We promise a maximum 4 business hour's response time to technical support e-mail queries from subscribers.
Frequently Asked Questions
• Click here for answers to frequently asked questions (FAQ)
• Click here if you've forgotten your login details
Sharenet Mobile Services
• Click here for help on using the Sharenet WAP services.
Navigating The Sharenet Site
• The site is best viewed in 800x600 mode with either Internet Explorer 6 or above, or Mozilla Firefox.
FTSE/JSE Africa Index Series and Sector Classification
• FTSE/JSE Sector Layout
• FTSE/JSE Africa Index Series - Names and Codes
Technical Documents
• Sharenet Download-file specifications
• Names and Codes for Download File contents
• Are you getting the latest updated pages?
• Are you experiencing slow browsing speeds?
Software Information, Patches & Updates
• Sharenet Internet Downloader - Application (214 KB)
Market Tracker
• Sharenet Market Tracker Installation - PDF (193 KB)
• Sharenet Market Tracker Data Download - PDF (572 KB)
• Sharenet Market Tracker Version Upgrader - PDF (234 KB)
• Sharenet Market Tracker Program - PDF (2.54 MB)
Other Documents
• Additional Computer End of Day Download Request Form - Document (266 KB)
Other
• System Information
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