About Sharenet
Customer Support

Sharenet's customer support team is available from 8:30am to 5pm on weekdays.
Technical support is available from 5pm to 9pm for subscribers incase of emergency only
Please do not hestitate to call us on 0860 240 240 or email us at support@sharenet.co.za

We promise a maximum 4 business hour's response time to technical support e-mail queries from subscribers.

Frequently Asked Questions

   Click here for answers to frequently asked questions (FAQ)

   Click here if you've forgotten your login details

Sharenet Mobile Services

   Click here for help on using the Sharenet WAP services.

Navigating The Sharenet Site

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FTSE/JSE Africa Index Series and Sector Classification

   FTSE/JSE Sector Layout

   FTSE/JSE Africa Index Series - Names and Codes

Technical Documents

   Sharenet Download-file specifications

   Names and Codes for Download File contents

   Are you getting the latest updated pages?

   Are you experiencing slow browsing speeds?

Software Information, Patches & Updates

   Sharenet Internet Downloader - Application (214 KB)

Market Tracker

   Sharenet Market Tracker Installation - PDF (193 KB)
   Sharenet Market Tracker Data Download - PDF (572 KB)
   Sharenet Market Tracker Version Upgrader - PDF (234 KB)
   Sharenet Market Tracker Program - PDF (2.54 MB)

Other Documents

Additional Computer End of Day Download Request Form - Document (266 KB)


System Information

Send e-mail to for any enquiries or see Contact Details for phone numbers
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Market Statistics are calculated by Sharenet and are therefore not the official JSE Market Statistics. The calculation/derivation may include underlying JSE data.
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