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CLI - Clientele Limited - Summarised group results for the six months ended 31

Release Date: 21/02/2011 17:00
Code(s): CLI
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CLI - Clientele Limited - Summarised group results for the six months ended 31 December 2010 Clientele Limited (Registration number 2007/023806/06) Share code: CLI'ISIN: ZAE000117438 Summarised group results for the six months ended 31 December 2010 - Embedded Value Earnings increased by 33% from R234.1 million to R312.4 million - Return on Embedded Value of 34% - Value of New Business increased by 14% from R189.8 million to R215.9 million - Return on annualised average shareholders interest of 66% - Headline earnings per share increased by 12% from 23.76 cents to 26.69 cents Comments Introduction The six months to 31 December 2010 has been a period of strong production for Clientele`s traditional operations, which, together with a withdrawal experience relatively close to expectation, tight control of expenses and improved investment returns have resulted in Clientele posting solid results. Operating Results Group Embedded Value The Group has experienced pleasing growth during the period under review and Group Embedded Value (EV) has increased from R1 859,2 million (after adjusting for dividends and related Secondary Tax on Companies (STC)) to R2 171,5 million at 31 December 2010. This reflects EV earnings of R312,4 million (2009: R234,1 million), after taking into account once off economic and other adjustments (See EV Earnings analysis) and translates into an annualised Return on EV (ROEV) of 33.6% (2009: 29.8%). The Group`s VNB has increased by 14%, on the back of good production volumes, from R189,8 million for the comparative six month period to R215,9 million this period and New Business profit margins have remained healthy at 23.8% (2009: 24.2%). Clientele Life`s strong increase in VNB this period was, to an extent, countered by the decrease in VNB for Clientele Legal, as expanded on in the Segment results below. The main component of the withdrawal experience variance (negative R17,6 million for the period) is a R11,8 million negative variance in respect of Clientele Legal which has experienced withdrawals higher than assumptions for its older policies. This also resulted in a change in assumptions for the EV calculation. Refer to the comment under Segment results below. The Group has experienced good investment returns for the six months from its conservative investment portfolios as evidenced by the R21,3 million positive investment return variance on Adjusted Net Worth (ANW). A major contributor to the positive experience variance was the improved investment performance across most asset classes during the six months. The risk discount rate of 11.9% (2009: 13.25%) has been set in terms of current actuarial guidance and includes a conservative adjusted beta of 1, an equity risk premium of 3.5% and an additional risk margin of 1% to allow for some conservatism given the economic climate. The calculation is comprehensively explained and a sensitivity analysis is provided under the Group EV section of the results. Group Statement of Comprehensive Income Headline earnings for the Group of R86,3 million are 12% higher than the headline earnings of R76,9 million for the comparative period. As a result, diluted headline earnings per share have increased by 12% to 26.54 cents, up from 23.71 cents and the annualised return on average shareholders` interests amounted to 66% compared to 62% for the same period last year. Insurance premium revenue for the period is up by 8% from R502,8 million to R543,4 million and other income of R78,6 million, which mainly comprises annuity fees from Clientele Life`s Independent Field Advertisers (IFAs), is 7% down on the comparable six month figure of R84,3 million. Operating expenses for the period have increased by 9% over the comparable six month period which compares reasonably to the 8% increase in insurance premium revenue for the period. As referred to in the 2010 Annual Report, Clientele adopts the conservative accounting practice of not recognising policies where the actuarial valuation results in an asset (negative reserve). This means that acquisition costs are expensed up front and profits in this regard are thus deferred over the life of the policy. The total value of negative reserves now amounts to R1,3 billion in comparison to R1,1 billion at 30 June 2010. Net insurance benefits and claims of R104,0 million have increased by 35% from R77,3 million for the same period last year. The majority of the increase is in respect of policyholders benefit payments in respect of unitised endowment contracts, many of which have now been held for 10 years or more. The increase in policyholder liabilities under insurance contracts of R108,2 million (2009: R75,0 million) should be viewed in conjunction with the fair value adjustment to financial assets at fair value through profit and loss. A significant portion of the increase relates to the movement in the value of the policyholders` unitised market related investment portfolio, which is correlated to investment returns for the period. Segment results SA Long term insurance - Clientele Life Clientele Life`s Long term insurance segment (The Life segment) remains the major contributor to overall Group performance. It accounts for 96% or R207,9 million of the Group`s R215,9 million of VNB and generated R92,0 million net profit for the period which exceeds the Group`s net profit for the period of R82,1 million. The Life segment has experienced strong production for the period which together with withdrawal experience close to assumptions (R6,7 million negative experience variance)and good investmentreturns has resulted in its VNB increasing from R161,5 million to R207,9 million, an increase of 29%. SA Investment contracts - Clientele Life In terms of International Financial Reporting Standards (IFRS), expenses in respect of the Group`s Investment contracts (Single Premium business) are expensed as and when incurred. The related revenue is however amortised over the term of the contract (usually 60 months). The result is that with a growing book this operating segment usually reports a net loss for the period. This should be viewed in conjunction with the R29,5 million (2009: R17,9 million) of deferred profits included in the Statement of Financial Position. SA Short term insurance - Clientele General Insurance (Clientele Legal) Clientele Legal now has an EV of R199,8 million (2009: R152,8 million) and has recorded a R7,2 million net profit for the six months compared to the R0,6 million net profit for the comparable period last year. VNB of R17,3 million for the period is down 50% from R34,4 million for the same period last year. Withdrawal assumption changes (refer below) have had a R7 million negative effect on the VNB variance for the period, when compared to last year, and lower production volumes relative to expenses have affected the VNB variance for the period by R9 million. Withdrawal experience in respect of older policies, which is being closely monitored, has been worse than assumption resulting in a negative R11,8 million withdrawal experience variance for the period. In Clientele Legal`s first years of operation it applied the Financial Services Board`s (FSB`s) general statutory percentage when determining its Incurred But Not Reported (IBNR)claims provision. This provision has now been statistically determined by Clientele Legal`s independent actuaries and has been approved by the FSB. The effect of this change in estimate of R3,3 million (net of tax) is reflected in the current year`s Statement of Comprehensive Income and in the Statement of Financial Position. Despite some setbacks during the reporting period, Clientele Legal is now an established business in its own right and it is expected to make an important contribution to the overall Group performance into the future. SA Loans - Clientele Loans The personal loans business, of which Clientele owns 70%, operated in partnership with Direct Axis (SA) (Pty) Ltd., is progressing in line with expectations and in accordance with its conservative credit assessment and lending approach. The gross advances book at 31 December 2010 amounted to R74,3 million (2009: R27,2 million) and experience from the book is as expected. Operating results are in line with forecasts and the attributable net loss for the period, after minorities share of losses, of R1,8 million (2009: R1,7 million loss) has increased by R0,1 million. Impairments of advances of R4,4 million (2009: R2,3 million) are at expectation and are in line with the growing advances book. During the period loan funding of R30 million was raised from an external party associated with Direct Axis (Pty) Ltd, as reflected in the increase in Loans at amortised cost in the Statement of Financial Position as well as the cash flows from financing activities. SA Mobile - Clientele Mobile Clientele Mobile recorded its maiden net profit for the period of R0,4 million (2009: R0,2 million loss). Nigeria - Long term brokerage (IFA Nigeria) The IFA Nigeria consolidated loss before tax for the period amounted to R14.9 million and was in line with expectations. Production was also in line with expectations and a number of new collection methods are in the process of being tested, although premium collections and persistency remain the biggest challenges. By 31 December 2010, KC2008 Limited, Clientele`s Nigerian shareholder in IFA Nigeria, was required to exercise its option to retain its 25% shareholding. KC2008 has elected not to exercise its option and is therefore obliged to offer Clientele Life (Netherlands) Cooperative U.A., a 100% subsidiary of Clientele Limited, as many shares in the capital of IFA Nigeria as constitutes 10% of the entire issued share capital. Clientele Netherlands provided written notice on 31 January 2011 to accept the offer and will own 85% of IFA Nigeria effective from 01 January 2011 for a nominal amount. As we have limited experience in respect of our Nigerian operation, the underlying assumptions that would be used for the Value of In-force and VNB numbers are not yet reliable. The Board has, as a result, followed the approach, in determining the EV for IFA Nigeria, whereby the EV is equal to the Net Asset Value. This is the same approach as was used in 30 June 2010 results. Prospects We believe a firm foundation for future growth and value creation has been laid by improving production capacity and the further diversification of products in Clientele`s traditional Life Insurance business. This is further enhanced by the value creation and improving performance of the Group`s new ventures in South Africa (Clientele Legal, Clientele Loans Direct and Clientele Mobile). Whilst the Nigerian market offers considerable potential, it also has its challenges, particularly in the area of collections. Clientele will continue to monitor IFA Nigeria very closely. In conclusion, the Group will remain focused on creating value through its traditional business models and will add new businesses and products on a conservative basis going forward. New ventures will be strictly managed and monitored to ensure that the overall Group results remain favourably intact. By order of the Board G Q Routledge G J Soll Chairman Managing Director Johannesburg 21 February 2011 UNAUDITED Condensed Group Statement of Comprehensive Income Six months % Audited ended Change Year ended
31 December 30 June (R`000`s) 2010 2009 2010 Revenue Insurance premium 543 409 502 807 8 1 005 660 revenue Reinsurance premiums (27 192) (20 587) (42 755) Net insurance premiums 516 217 482 220 7 962 905 Other income 78 643 84 254 160 025 Interest income 9 840 6 813 15 141 Fair value adjustment 170 598 118 294 44 185 064 to financial assets at fair value through profit or loss Net income 775 298 691 581 12 1 323 135 Net insurance benefits (104 038) (77 294) 35 (169 434) and claims Increase in (108 214) (74 981) (109 697) policyholder liabilities under insurance contracts Increase/(decrease) in 22 321 (13 387) (15 568) reinsurance assets Fair value adjustment (60 407) (48 602) 24 (98 705) to financial liabilities at fair value through profit or loss - investment contracts Interest expense (2 163) (824) (2 326) Impairment of advances (4 387) (2 299) (5 608) Operating expenses (379 202) (346 744) 9 (674 438) Profit from operations 139 208 127 450 9 247 359 Equity accounted (15) 32 23 earnings Profit before tax 139 193 127 482 9 247 382 Tax+ (57 108) (56 416) (98 923) Net profit for the 82 085 71 066 16 148 459 period Attributable to: Non-controlling interest - ordinary shareholders (4 490) (5 999) (11 280) Equity holders of the Group - ordinary shareholders 86 575 77 065 12 159 739 Net profit for the 82 085 71 066 16 148 459 period Other comprehensive income: Exchange differences on 1 105 (3 648) (2 691) translating foreign operations Gains on property 5 509 revaluation Income tax relating to (1 345) gains on property revaluation Other comprehensive income for the period - net of tax 1 105 (3 648) 1 473 Total comprehensive 83 190 67 418 23 149 932 income for the period Total comprehensive income attributable to: Non-controlling interest - ordinary shareholders (4 207) (6 911) (11 953) Equity holders of the Group - ordinary shareholders 87 397 74 329 18 161 885 Condensed Group Statement of Financial Position Six months Audited
ended Year ended 31 December 30 June (R`000`s) 2010 2009 2010 Assets Intangible assets 33 802 45 784 37 036 Property and equipment 47 542 37 277 50 893 Owner-occupied properties 136 108 129 510 134 300 Investment in associates 357 381 372 Deferred tax 25 637 16 167 22 367 Inventories 905 2 192 1 412 Reinsurance assets 28 900 8 760 6 579 Financial assets held at fair 1 769 489 1 421 118 1 607 713 value through profit or loss Loans and receivables 99 463 53 673 65 814 including insurance receivables Cash and cash equivalents 106 389 121 455 77 983 Total assets 2 248 592 1 836 317 2 004 469 Total equity and reserves 238 832 222 203 304 903 Liabilities Policyholder liabilities 802 060 659 008 693 725 underinsurance contracts Financial liabilities - 951 866 741 225 811 979 investment contracts - At fair value through profit 919 572 741 225 781 513 or loss - At amortised cost 32 294 30 466 Financial liabilities - loans 52 582 14 342 14 790 at amortised cost Finance leases 586 964 778 Employee benefits 52 574 46 715 64 676 Accruals and payables 128 371 102 653 92 429 including insurance payables Deferred tax 16 073 11 688 16 483 Current tax 5 648 37 519 4 706 Total liabilities 2 009 760 1 614 114 1 699 566 Total equity and liabilities 2 248 592 1 836 317 2 004 469 Tax+ Six months Audited ended
31 December Year ended 30 June (R`000`s) 2010 2009 2010 SA Operations: Current and deferred tax (40 583) (36 450) (80 315) Secondary tax on companies (15 538) (11 996) (11 996) (STC) Capital gains tax (987) (76) (Under)/overprovision in prior (600) 1 244 periods IFA Nigeria+ (7 370) (7 780) Tax (57 108) (56 416) (98 923) The Individual Policyholder Fund has an estimated tax loss of R1.60 billion (2009: R1.20 billion). + In the six months to December 2009, the deferred tax asset of R7,4 million, previously raised in respect of IFA Nigeria`s net loss since inception was reversed due to the uncertainty of foreseeable future taxable profits. As a result, no deferred tax asset has been raised for the six months ended 31 December 2010. Reconciliation of Net Profit to Headline Earnings Six months % Audited ended Change 31 December
Year ended 30 June (R`000`s) 2010 2009 2010 Net profit for the period 86 575 77 065 12 159 739 attributable to equity holders of the Group Less: Profit on disposal (237) (211) (234) of fixed assets Headline earnings 86 338 76 854 12 159 505 Ratios per share Six months % Audited ended Change
31 December Year ended 30 June 2010 2009 2010
Headline earnings per 26.69 23.76 12 49.31 share(cents) Diluted headline earnings 26.54 23.71 12 49.10 per share (cents) Earnings per share 26.76 23.82 12 49.38 (cents) Diluted earnings per 26.62 23.77 12 49.17 share (cents) Net asset value per share 73.82 68.69 7 94.25 (cents) Diluted net asset value 73.43 68.55 7 93.86 per share (cents) Dividends per share cents 47.00 42.00 12 47.00 Weighted average ordinary 323 527 323 500 323 505 shares (`000) Diluted average ordinary 325 261 324 169 324 857 shares (`000) Notes to the results The results have not been reviewed or audited by the Group`s auditors, PricewaterhouseCoopers. The increase in policyholderliabilities has been based on best estimates after providing for compulsory and discretionary margins and have been actuarially certified by QED Actuaries and Consultants (Pty) Ltd. Accounting policies Statement of compliance The accounting policies adopted for the purpose of the Group Financial statements comply with International Financial Reporting Standards (IFRS), the JSE Limited Listings Requirements and the Companies Act 1973 (Act 61 of 1973), as amended, and are consistent with those used in the Annual Financial statements for the year ended 30 June 2010. The results have been prepared in terms of IAS 34 (Interim Financial Reporting). The preparation of Financial statements in accordance with IFRS requires the use of certain critical accounting estimates and judgement. The reported amounts in respect of the Group`s insurance contracts, employee benefits and unquoted financial instruments are affected by accounting estimates and judgement. There was no significant impact due to changes in previous assumptions used in deriving the amounts referred to above. Segment Information The Group`s results are analysed across two geographical segments which are South Africa (SA) and Nigeria. The Group`s main operating segments are Long term insurance, Investment contracts, Short term insurance, Loans business, Mobile business and Long term brokerage segments. Policies written are in respect of individuals. Condensed Group Statement of Cash Flows Six months Audited
ended 31 December Year ended 30 June
(R`000`s) 2010 2009 2010 Cash flows from operating (3 278) 31 268 4 060 activities Profit from operations adjusted 182 352 182 983 346 689 for non cash items Working capital changes (58 365) (43 939) (48 562) Cash generated from operations 123 987 139 044 298 127 after working capital changes Separately disclosable items1 (20 818) (24 020) (43 263) Increase/(decrease) in financial 77 653 (23 533) (5 916) liabilities2 Net disposal/(acquisition) of 6 997 101 724 (25 459) investments3 Interest received1 15 505 20 177 32 992 Dividends received1 5 314 3 843 10 271 Dividends paid (152 071) (135 870) (135 870) Tax paid (59 845) (50 097) (126 822) Cash flows from investing (7 838) (20 808) (37 427) activities Cash flows from financing 39 523 (1 638) (1 283) activities Net increase/(decrease) in cash 28 407 8 822 (34 650) and cash equivalents Cash and cash equivalents at 77 983 112 633 112 633 beginning of the period Cash and cash equivalents at end 106 390 121 455 77 983 of the period 1. Interest and dividends 2. Investment contracts 3. Investments in respect of insurance operations and investment contracts Segment Assets & Liabilities Six months Audited ended 31 December Year ended
30 June (R`000`s) 2010 2009 2010 Assets SA - Long term insurance 1 198 507 1 021 100 1 119 300 SA - Investment contracts 954 846 741 232 817 627 SA - Short term insurance 59 362 40 489 54 166 SA - Loans 79 574 31 128 45 999 SA - Mobile 1 505 1 029 574 Nigeria - Long term brokerage 19 736 36 414 23 672 Inter segment (64 938) (35 075) (56 869) Total Group Assets 2 248 592 1 836 317 2 004 469 Liabilities SA - Long term insurance 976 656 831 123 843 590 SA - Investment contracts 951 866 741 225 811 979 SA - Short term insurance 18 213 16 556 19 584 SA - Loans 92 832 39 058 56 725 SA - Mobile 1 077 1 314 577 Nigeria - Long term brokerage 34 054 19 913 23 980 Inter segment (64 938) (35 075) (56 869) Total Group Liabilities 2 009 760 1 614 114 1 699 566 Segment Statements of Comprehensive Income (R`000`s) SA - Long SA - SA - SA - term Investment Short Loans insurance contracts Term
Insurance 31 December 2010 Insurance premium 491 849 51 560 revenue Reinsurance premiums (27 192) Net insurance premiums 464 657 51 560 Other income 66 589 3 759 4 2 789 Interest Income 8 173 5 297 Fair value adjustment 103 269 62 234 5 095 to financial assets through profit or loss Segment revenue 642 688 65 993 56 659 8 086 Segment expenses and (495 514) (66 061) (46 720) (11 602) claims Net insurance benefits (98 771) (5 267) and claims (Increase)/decrease in (111 497) 3 283 policyholder liabilities under insurance contracts Increase in 22 321 reinsurance assets Fair value adjustment (60 407) to financial liabilities at fair value through profit or loss Interest expense (1 827) (3 969) Impairment of advances (4 387) Operating expenses (307 567) (3 827) (44 736) (3 246) Results from operating 147 174 (68) 9 939 (3 516) activities Equity accounted (15) earnings Profit/(loss) before 147 159 (68) 9 939 (3 516) tax Tax (55 161) 19 (2 783) 985 Net profit/(loss) for 91 998 (49) 7 156 (2 531) the period Attributable to: Non-controlling (760) interest Equity holders of the 91 998 (49) 7 156 (1 771) Group 31 December 2009 Insurance premium 469 521 33 286 revenue Reinsurance premiums (20 587) Net insurance premiums 448 934 33 286 Other income 75 086 1 185 Interest Income 4 994 196 2 721 Fair value adjustment 67 080 50 561 653 to financial assets held at fair value through profit or loss Segment revenue 596 094 50 561 34 135 3 906 Segment expenses and (450 494) (52 187) (33 370) (7 220) claims Net insurance benefits (76 831) (463)' and claims Increase in (69 908) (5 073) policyholder liabilities under insurance contracts Decrease in (13 387) reinsurance assets Fair value adjustment (48 602) to financial liabilities at fair value through profit or loss Interest expense (2 207) Impairment of advances (2 299) Operating expenses (290 368) (3 585) (27 834)' (2 714)
Results from operating 145 600 (1 626) 765 (3 314) activities Equity accounted 32 earnings Profit/(loss) before 145 632 (1 626) 765 (3 314) tax Tax (50 275) 455 (214) 929 Net profit/(loss) for 95 357 (1 171) 551 (2 385) the period Attributable to: Non-controlling (715) interest Equity holders of the 95 357 (1 171) 551 (1 670) Group Segment Statements of Comprehensive Income (R`000`s) SA - Nigeria - Inter Group Mobile Long term segment brokerage (revenue)/ expense 31 December 2010 Insurance premium 543 409 revenue Reinsurance premiums (27 192) Net insurance premiums 516 217 Other income 1 991 4 488 (977) 78 643 Interest Income 59 12 (3 701) 9 840 Fair value adjustment 170 598 to financial assets through profit or loss Segment revenue 2 050 4 500 (4 678) 775 298 Segment expenses and (1 450) (19 421) 4 678 (636 090) claims Net insurance benefits (104 038) and claims (Increase)/decrease in (108 214) policyholder liabilities under insurance contracts Increase in 22 321 reinsurance assets Fair value adjustment (60 407) to financial liabilities at fair value through profit or loss Interest expense (68) 3 701 (2 163) Impairment of advances (4 387) Operating expenses (1 450) (19 353) 977 (379 202) Results from operating 600 (14 921) 139 208 activities Equity accounted (15) earnings Profit/(loss) before 600 (14 921) 139 193 tax Tax (168) (57 108) Net profit/(loss) for 432 (14 921) 82 085 the period Attributable to: Non-controlling (3 730) (4 490) interest Equity holders of the 432 (11 191) 86 575 Group 31 December 2009 Insurance premium 502 807 revenue Reinsurance premiums (20 587) Net insurance premiums 482 220 Other income 760 6 610 613 84 254 Interest Income 20 401 (1 519) 6 813 Fair value adjustment 118 294 to financial assets held at fair value through profit or loss Segment revenue 780 7 011 (906) 691 581 Segment expenses and (991) (20 775) 906 (564 131) claims Net insurance benefits (77 294) and claims Increase in (74 981) policyholder liabilities under insurance contracts Decrease in (13 387) reinsurance assets Fair value adjustment (48 602) to financial liabilities at fair value through profit or loss Interest expense (136) 1 519 (824) Impairment of advances (2 299) Operating expenses (991) (20 639) (613) (346 744) Results from operating (211) (13 764) 127 450 activities Equity accounted 32 earnings Profit/(loss) before (211) (13 764) 127 482 tax Tax 59 (7 370) (56 416) Net profit/(loss) for (152) (21 134) 71 066 the period Attributable to: Non-controlling (5 284) (5 999) interest Equity holders of the (152) (15 850) 77 065 Group Condensed Group Statement of Changes in Equity (R`000`s) Share Share Common Sub- capital premium control total deficit
Balance as at 1 July 6 470 218 656 (220 273) 4 853 2009 Ordinary dividend Total comprehensive income - Net profit/(loss) for the period - Other comprehensive expense Transfer to contingency reserve Shares issued SAR scheme allocated Balance as at 31 6 470 218 656 (220 273) 4 853 December 2009 Balance as at 1 6 470 218 656 (220 273) 4 853 January 2010 Ordinary dividend Total comprehensive income - Net profit/(loss) for the period - Other comprehensive income Transfer to contingency reserve Shares issued 1 201 202 SAR scheme allocated Transfer from shares issued Balance as at 30 June 6 471 218 857 (220 273) 5 055 2010 Balance as at 1 July 6 471 218 857 (220 273) 5 055 2010 Ordinary dividend Total comprehensive income - Net profit/(loss) for the period - Other comprehensive income Transfer to contingency reserve SAR scheme allocated Balance as at 31 6 471 218 857 (220 273) 5 055 December 2010 Condensed Group Statement of Changes in Equity (R`000`s) Retained SAR NDR: NDR: earnings scheme Contin- Foreign reserve gency currency Short term translatio insurance n
reserve Balance as at 1 July 200 615 12 115 1 156 (7 428) 2009 Ordinary dividend (135 870) Total comprehensive 77 065 (2 736) income - Net profit/(loss) 77 065 for the period - Other comprehensive (2 736) expense Transfer to (3 399) 3 399 contingency reserve Shares issued SAR scheme allocated 2 697 Balance as at 31 138 411 14 812 4 555 (10 164) December 2009 Balance as at 1 138 411 14 812 4 555 (10 164) January 2010 Ordinary dividend Total comprehensive 82 674 718 income - Net profit/(loss) 82 674 for the period - Other comprehensive 718 income Transfer to (3 055) 3 055 contingency reserve Shares issued SAR scheme allocated 186 Transfer from shares (202) issued Balance as at 30 June 218 030 14 796 7 610 (9 446) 2010 Balance as at 1 July 218 030 14 796 7 610 (9 446) 2010 Ordinary dividend (152 071) Total comprehensive 86 575 829 income - Net profit/(loss) 86 575 for the period - Other comprehensive 829 income Transfer to (1 778) 1 778 contingency reserve SAR scheme allocated 2 810 Balance as at 31 150 756 17 606 9 388 (8 617) December 2010 Condensed Group Statement of Changes in Equity (R`000`s) NDR: NDR: Sub- Non- Total Changes Revalua- total Control- in tion ing owner- interest
ship Balance as at 1 45 326 22 663 279 300 8 658 287 958 July 2009 Ordinary dividend (135 870) (135 870) Total 74 329 (6 911) 67 418 comprehensive income - Net 77 065 (5 999) 71 066 profit/(loss) for the period - (2 736) (912) (3 648) Other comprehensive expense Transfer to contingency reserve Shares issued SAR scheme 2 697 2 697 allocated Balance as at 31 45 326 22 663 220 456 1 747 222 203 December 2009 Balance as at 1 45 326 22 663 220 456 1 747 222 203 January 2010 Ordinary dividend Total 4 164 87 556 (5 042) 82 514 comprehensive income - Net 82 674 (5 281) 77 393 profit/(loss) for the period - Other 4 164 4 882 239 5 121 comprehensive income Transfer to contingency reserve Shares issued 202 202 SAR scheme 186 186 allocated Transfer from (202) (202) shares issued Balance as at 30 45 326 26 827 308 198 (3 295) 304 903 June 2010 Balance as at 1 45 326 26 827 308 198 (3 295) 304 903 July 2010 Ordinary dividend (152 071) (152 071) Total 87 404 (4 214) 83 190 comprehensive income - Net 86 575 (4 490) 82 085 profit/(loss) for the period - 829 276 1 105 Other comprehensive income Transfer to contingency reserve SAR scheme 2 810 2 810 allocated Balance as at 31 45 326 26 827 246 341 (7 509) 238 832 December 2010 Group Embedded Value The Embedded Value (EV) represents an estimate of the value of the Group, exclusive of goodwill attributable to future new business. The EV comprises: -'the Free Surplus; plus, -'the Required Capital identified to support the in-force business; plus, -'the Present Value of In-force business (PVIF); less, -'the Cost of Required Capital (CoC). The PVIF business is the present value of future after tax profits arising from covered business in force as at 31 December 2010. All material business written by the Group has been covered by EV Methodology as outlined in Professional Guidance Note, PGN 107 of the Actuarial Society of South Africa, including: -'all long-term insurance business regulated in terms of the Long Term Insurance Act, 1998; -'annuity income arising from non-insurance contracts where EV Methodology has been used to determine future shareholder entitlements; -'Legal insurance business where EV Methodology has been used to determine future shareholder entitlements; and -'Loans business where EV Methodology has been used to determine future shareholder entitlements. As we have limited experience investigations in respect of our Nigerian operation, the underlying assumptions that would be used for the Value of In- force and Value of New Business (VNB) numbers are not yet reliable. The Board, in June 2010, decided to follow the approach of setting the EV for the Nigerian operation equal to the Net Asset Value. The 31 December 2009 numbers have been re-stated(*) to follow a similar approach. The EV calculations have been certified by the Group`s independent actuaries, QED Actuaries & Consultants (Pty) Ltd. The EV can be summarised as follows: Six months ended 31 December Year ended
30 June (R`000`s) 2010 2009 2009 2010 Re-stated* Reported Free surplus 90 724 108 988 108 988 179 637 Required capital 133 730 102 579 102 579 116 429 Adjusted Net Worth 224 454 211 567 211 567 296 066 (ANW)of covered business CoC (39 705) (33 069) (33 069) (38 166) PVIF 1 986 753 1 615 889 1 628 791 1 768 859 EV of covered 2 171 502 1 794 387 1 807 289 2 026 760 business The ANW of covered business is defined as the excess value of all assets attributed to the covered business, but not required to back the liabilities of covered business. Free Surplus is the ANW less the Required Capital attributed to covered business. Reconciliation of Total Equity to ANW Six months ended 31 December
Year ended 30 June (R`000`s) 2010 2009 2010 Total equity and reserves per the 238 832 222 203 304 903 Statement of Financial Position Removal of Deferred Profits and 15 816 8 849 12 377 impact of compulsory margins on investment business (net impact after tax) Removing minority interests 7 526 (1 746) 3 295 Adjusting subsidiaries to Net (8 044) (4 556) (6 266) Asset Value SAR scheme adjustment (29 677) (13 183) (18 243) ANW 224 454 211 567 296 066 The CoC is the opportunity cost of having to hold the Required Capital of R133.7 million as at 31 December 2010. The Required Capital has been set at the greater of the Statutory Termination Capital Adequacy Requirement and 1.25 times the Statutory Ordinary Capital Adequacy Requirement for the Life company plus the Required Capital for the Short Term company. The SAR scheme adjustment recognises the future dilution in EV, on a mark to market basis, as a result of the SAR scheme. Clientele Life`s Statutory Capital Adequacy Requirement (CAR) cover ratio at 31 December 2010 was 2.20 times (30 June 2010: 3.03 times) on the statutory valuation basis. EV per share Six months ended 31 December
Year ended 30 June 2010 2009 2009 2010 Re-stated* Reported
EV per share (cents) 671.20 554.68 558.67 626.46 Diluted EV per share 667.62 553.53 558.67 623.91 (cents) Value of New Business Six months ended 31 December Year ended
30 June (R`000`s) 2010 2009 2009 2010 Re-stated* Reported Total VNB 215 947 189 845 190 308 353 127 Present VNB premiums 906 849 786 035 803 267 1 503 558 New Business profit margin 23.8% 24.2% 23.7% 23.5% The VNB (excluding any allowance for the Management Incentive scheme) represents the present value of projected after tax profits at the point of sale on new covered business commencing during the period ended 31 December 2010 less the CoC pertaining to this business. The New Business profit margin is the VNB expressed as a percentage of the present value of future premiums (and other annuity fee income) pertaining to the same business. Long term economic assumptions (South Africa) Six months ended
31 December Year ended 30 June 2010 2009 2010
Risk discount rate % 11.90 13.25 12.60 Overall investment return % 7.40 8.75 8.10 Expense inflation % 5.40 6.75 6.10 Corporate tax % 28.00 28.00 28.00 The risk discount rate has been determined using a top-down weighted average cost of capital approach, with the equity return calculated using Capital Asset Pricing Model (CAPM) theory. In terms of current actuarial guidance, the risk discount rate has been set as the risk free rate plus a beta multiplied by the assumed equity risk premium. It has been assumed that the equity risk premium(i.e. the long term expected difference between equity returns and the risk free rate) is 3.5%. In addition, 24 months ago, the Board decided it prudent, in light of the prevailing economic conditions and the global financial crisis, to add some additional conservatism to the EV calculation. This was achieved via the addition of an explicit 1% margin to the risk discount rate. This margin has been retained at this stage. The beta pertaining to the Clientele share price is relatively low, which is partially a consequence of the relatively small free-float of shares. After careful consideration, the Board has opted, at this stage, to use a more conservative beta of 1 in the calculation of the risk discount rate. The resulting risk discount rate utilised for the South African business as at 31 December 2010 was 11.90%. Risk Discount Rate Sensitivities (R`000`s) EV VNB Risk discount rate '9.90% 2 405 781 254 515 Risk discount rate 10.90% 2 281 138 234 679 Risk discount rate 11.90% 2 171 502 215 947 Risk discount rate 12.60% 2 102 478 205 968 Risk discount rate 12.90% 2 072 897 201 691 Risk discount rate 13.25% 2 042 093 196 841 Risk discount rate 13.90% 1 984 887 187 833 Segment Information The EV can be split between segments as follows: (R`000`s) ANW PVIF CoC EV 31 December 2010 SA - Long term 212 090 1 812 587 (35 685) 1 988 991 insurance SA - Short term 32 350 171 499 (4 019) 199 830 insurance SA - Investment 4 554 4 554 contracts SA - Loans (9 295) (1 888) (11 183) Nigeria - Long term (10 691) (10 691) brokerage Total 224 454 1 986 753 (39 705) 2 171 502 Restated 31 December 2009* SA - Long term 185 365 1 478 700 (31 137) 1 632 928 insurance SA - Short term 19 377 135 335 (1 932) 152 780 insurance SA - Investment 1 819 1 819 contracts SA - Loans (5 551) 35 (5 516) Nigeria - Long term 12 375 12 375 brokerage Total 211 567 1 615 889 (33 069) 1 794 387 Reported 31 December 2009 SA - Long term 185 365 1 478 700 (31 137) 1 632 928 insurance SA - Short term 19 377 135 335 (1 932) 152 780 insurance SA - Investment 1 819 1 819 contracts SA - Loans (5 551) 35 (5 516) Nigeria - Long term 12 375 12 902 25 278 brokerage Total 211 567 1 628 791 (33 069) 1 807 289 30 June 2010 SA - Long term 276 907 1 584 474 (34 892) 1 826 489 insurance SA - Short term 26 973 180 816 (3 274) 204 513 insurance SA - Investment 4 133 4 133 contracts SA - Loans (7 527) (564) (8 091) Nigeria - Long term (286) (286) brokerage Total 296 066 1 768 859 (38 166) 2 026 760 The VNB can be split between segments as follows: Six months ended 31 December Year ended
30 June (R`000`s) 2010 2009 2009 2010 Re- Reported stated*
SA - Long term insurance 207 923 161 526 161 526 295 349 SA - Short term insurance 17 250 34 372 34 372 72 408 SA - Investment contracts 3 637 2 517 2 517 5 381 SA - Loans (2 091) (321) (321) (1 247) Nigeria - Long term - 463 brokerage SA - New venture costs (10 772) (8 248) (8 248) (18 764) Total 215 947 189 845 190 308 353 127 Embedded Value Earnings Analysis EV earnings (per PGN 107) comprises the change in EV for the period after adjusting for capital movements and dividends paid as they pertain to Clientele Limited. Six months ended 31 December 2010 (R`000`s) ANW PVIF CoC Total A: EV at the end of the 224 454 1 986 753 (39 705) 2 171 502 period EV at the beginning of 296 066 1 768 859 (38 166) 2 026 760 the period Dividends and STC (167 609) (167 609) accrued or paid B: Adjusted EV at the 128 458 1 768 859 (38 166) 1 859 150 beginning of the period EV earnings (A - B) 95 996 217 893 (1 538) 312 352 Impact of once-off (1 768) (66 862) 773 (67 857) economic assumption changes SA - Short term 10 009 10 009 insurance: Impact of fraud SA - Long term 6 101 6 101 insurance: Impact of fraud SA - Short term 12 167 12 167 insurance: Impact of once-off system error EV earnings before once- 94 228 179 309 (765) 272 772 off items Return on EV excluding 29.3% once-off items (%) Return on EV (%) 33.6% Components of EV earnings VNB (99 564) 318 301 (2 791) 215 947 Expected return on - 106 000 (2 333) 103 667 covered business (unwinding of risk discount rate) Expected profit transfer 204 190 (204 190) - - Withdrawal experience 1 658 (21 301) 2 059 (17 584) variance Claims and reinsurance (4 281) (1 841) - (6 122) experience variance Sundry experience (3 404) 5 609 2 261 4 465 variance Operating assumption and 2 182 (4 096) 8 (1 906) model changes Expected return on ANW 7 541 - - 7 541 SAR scheme dilution (8 624) - - (8 624) Goodwill and Medium Term (16 395) (8 004) - (24 399) incentive schemes Increase/(reduction) in (10 406) - - (10 406) Net Asset Value on Nigerian operation EV operating return 72 897 190 478 (796) 262 579 Investment return 21 295 - - 21 295 variances on ANW SA - Short term (10 009) (10 009) insurance: Impact of fraud# SA - Long term (6 101) (6 101) insurance: Impact of fraud# SA - Short term (12 167) (12 167) insurance: Impact of once-off system error# Effect of economic 1 804 55 692 (742) 56 755 assumption changes EV earnings 95 996 217 893 (1 538) 312 352 #Fraud was detected during the reporting period relating to policy sales in the last quarter of the 2010 financial year. Whilst the cash loss and impact on IFRS earnings to the Group was negligible, it did result in a reduction of Group EV earnings for the period of R16,1 million. The related internal controls to prevent and detect sales related fraud will continue to be enhanced to mitigate the possibility of future fraud of this nature. In addition, a batch of Legal policies was erroneously reflected as active at 30 June 2010 due to a once-off system error which also resulted in a reduction of EV earnings for the period of R12,2 million. Sponsor: PricewaterhouseCoopers Corporate Finance (Proprietary) Limited Registered office: Clientele Office Park, Cnr Rivonia and Alon Roads, Morningside, PO Box 1316, Rivonia 2128, South Africa Transfer secretaries: Computershare Investor Services (Pty) Ltd, 70 Marshall Street, Johannesburg 2001, South Africa PO Box 61051,Marshalltown 2107, South Africa Directors: G Q Routledge BA LLB (Chairman), G J Soll CA(SA) (Managing Director)*, A D T Enthoven BA, PhD (Political Science), P R Gwangwa BProc LLB, LLM, B A Stott CA(SA), I B Hume CA(SA), ACMA*, B Frodsham BCom*, B W Reekie BSc(Hons), FASSA* Company secretary: W van Zyl CA(SA) *Executive director Date: 21/02/2011 17:00:01 Supplied by www.sharenet.co.za Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited (`JSE`). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.

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