Operational Update for the Three Month Period Ended 31 March 2016 Liberty Holdings Limited Registration number 1968/002095/06 Incorporated in the Republic of South Africa Share code: LBH ISIN code: ZAE0000127148 ("Liberty Holdings" or "the Company") OPERATIONAL UPDATE FOR THE THREE MONTH PERIOD ENDED 31 MARCH 2016 The performance of the group for the three months to 31 March 2016 continues to reflect the trends observed in the final quarter of 2015. Increasing pressure on consumer disposable income, volatile investment markets and lower economic growth have impacted both net customer cash flows and indexed new business. Returns on the shareholder investment portfolio were behind benchmark for 2016 but remain well ahead of the three year cumulative benchmark. Assets under management amounted to R671 billion (31 December 2015: R668 billion). Capital position The group’s favourable capital position was maintained following consistent and effective management of risks within the board approved risk appetite. The group’s main life subsidiary, Liberty Group Limited, remains well capitalised as reflected by its capital adequacy level of 3.00 times the regulatory minimum at 31 March 2016 (31 December 2015: 3.03 times). Given that the dividend from Liberty Group Limited to Liberty Holdings Limited was paid on 29 March 2016 (2015: 1 April 2015), this represents an improvement in the relative capital position. Insurance Individual Arrangements The Retail insurance operations indexed new business of R1.5 billion was 1% up compared to the prior period. Recurring premium investment and risk sales were 5% up compared to the equivalent 2015 period, reflecting continued pressure on consumer disposable income. Single premium new business was down 8%, driven by larger distributors shifting business to in-house product providers and a lack of guaranteed investment plan sales. The lack of capacity to provide guaranteed investment products has been addressed with a new guaranteed product launched in May 2016. Net cash inflows for the Retail insurance operations (excluding the Retail SA LISP) reduced to R0.4 billion from R1.3 billion in the prior period, primarily due to higher claims. The Retail SA LISP attracted R0.6 billion of gross new business inflows for the period, up 35% on the 2015 comparative. Group Arrangements Indexed new business from Liberty Corporate of R131 million was 17% lower than 2015. Recurring premiums were down 11% due to an increasingly competitive group risk market and lower uptake of offered enhancements. Liberty Corporate single premiums were down 49% as a result of no significant new deals being secured in 2016. Liberty Corporate net cash outflows were in line with the prior period of R344 million, reflecting higher employment termination with consequent withdrawals from retirement funds and the lack of any large single premium investment mandates. Liberty Africa Insurance indexed new business of R69 million was 43% lower than the comparative period. This was largely due to the non-recurrence of the take on of an existing book in Zambia in the prior year. Muted 2016 first quarter sales in most territories also impacted volumes. Liberty Health operations are being restructured to focus more on the proprietary risk product solution to employers in non-South African jurisdictions. Lives covered by this product grew by 5% for the quarter. Balance sheet management LibFin continued to manage the shareholders’ investment portfolio, the asset liability market risk exposures and the credit portfolio within mandate and approved risk limits. The returns on the LibFin Markets credit portfolio benefitted from the continued growth in credit assets backing annuities and guaranteed product liabilities. Asset management STANLIB STANLIB’s assets under management amounted to R582 billion compared to R579 billion at 31 December 2015, reflecting low incremental growth from investment market returns and external net cash outflows of R2.5 billion. Retail and institutional (excluding money market) net cash outflows for the period amounted to R1.3 billion. Intergroup cash outflows for the period amounted to R4 billion, mainly attributable to policyholder taxation obligations and changes in product mix. Conclusion Given the demanding conditions experienced in the quarter, management is taking active steps to address some of the shorter term challenges. The group believes that the longer term strategy remains appropriate and is intact. The operational update for the three month period ended 31 March 2016 has not been audited or reviewed by the Company's auditors. Queries: Investor Relations Sharon Steyn 011 408 3063 www.libertyholdings.co.za 19 May 2016 Sponsor Merrill Lynch South Africa (Pty) Limited Date: 19/05/2016 05:10:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.