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MMI HOLDINGS LIMITED - Trading update for the nine months ended 31 March 2015

Release Date: 27/05/2015 10:45
Code(s): MMI     PDF:  
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Trading update for the nine months ended 31 March 2015

MMI Holdings Limited
Incorporated in the Republic of South Africa
Registration Number: 2000/031756/06
JSE share code: MMI
NSX share code: MIM
ISIN: ZAE000149902
("MMI" or "the group")

Trading update for the nine months ended 31 March 2015

Update on strategic re-alignment

-   MMI’s purpose is to enhance the lifetime financial wellness of people, their communities and
    their businesses.
-   The strategic focus areas remain growth, client-centricity and excellence.
-   Good progress has been made in implementing the significant changes required for the new
    client-centric operating model. The benefits from these changes will emerge over time.
-   MMI is continuing to invest in a number of growth and diversification initiatives that will
    impact the results in the shorter-term.
-   The Board is firmly of the view that the strategy of MMI will result in a stronger and better
    positioned group, once fully implemented.


Operational highlights

-   The combined new business flows, on the present value of premiums (PVP) basis, increased
    12% year-to-date for MMI as a whole.
-   This increase, despite the tough economic environment, reflects the strength of the diverse
    distribution channels and the alignment of the comprehensive product and solutions offered
    across the group with the needs of clients in the respective market segments.
-   Single premium inflows continued to grow strongly ending 20% higher than the comparative
    nine-months of the prior year.
-   Recurring premium new business increased by 2% when compared with the same period of
    the prior year.
-   Satisfactory client retention was experienced across the group; there are some areas where
    persistency appears to be under pressure, however the businesses continue to manage it very
    closely.


Focus areas

-   The group continues to invest in initiatives required to achieve its long-term strategic goals.
-   Momentum Short-term Insurance continued to experience good new business growth.
-   The claims ratio for Momentum Short-term Insurance, further increased during the quarter to
    above the targeted long-term range, and this, together with the continued investment in the
    business has increased the combined ratio.
-   Taking into account the current environment, the group will continue to focus on efficiencies
    while continuing to pursue top-line growth.


Momentum Retail *

                                                  9 months to   9 months to    9 months to      Change
                                                  31-March-13   31-March-14    31-March-15     vs 2014
                                                           Rm            Rm             Rm           %
New business 
Recurring premiums                                        828           775            766         (1)
Single premiums                                         7 802        10 882         11 460          5
Annual premium equivalent (APE)                         1 609         1 863          1 912          3
Present value of premiums (PVP)                        12 638        15 266         15 851          4

* Covered business includes on-balance sheet business only.

-   Recurring premium risk sales exceeded the comparative period’s performance by 2% while
    recurring savings premiums came in slightly below.
-   Encouraging single premium new business growth was recorded, being 13% above the
    exceptional third quarter in the prior year (5% for the nine-month total) and well ahead of the
    2013 performance.
-   New business volumes (PVP) for the quarter were similarly 9% higher than that recorded in the
    same quarter of the prior year (4% for the nine-month total), and also well up on the 2013
    total.
-   The mix of new business continues to favour lower-margin single premium investments.
-   Steady progress is being made with the middle market initiative and new business has been
    written with effect from August 2014.
-   Good progress has been made in establishing alternative distribution models.
-   Client-service remained at satisfactory levels as confirmed by the latest South African
    Customer Satisfaction Index.
-   Positive risk experience continued, confirming the benefits of focussing on good quality new
    business.


Metropolitan Retail @

                                               9 months to       9 months to       9 months to        Change
                                               31-March-13       31-March-14       31-March-15       vs 2014
                                                        Rm                Rm                Rm             %
New business
Recurring premiums                                     722               800               820             2
Single premiums #                                      607               778               966            24
Annual premium equivalent (APE)                        782               879               916             4
Present value of premiums (PVP)                      3 764             3 796             3 945             4

# Single premium income and maturity claims now exclude retirement annuity lump sum contributions received that
  mature immediately for purposes of reinvestment. New business single premiums, APE and PVP comparatives have
  been restated accordingly. The value of new business is not affected.
@ All figures exclude FNB Life.


-   Steady recurring premium new business was recorded, ending slightly above the March 2014
    total, despite the economic pressure clients are experiencing.
-   As advised at the time of the June 2014 results release, the large scale changes being made
    within the Metropolitan Retail distribution channels and the introduction of a new
    remuneration model in January 2015 to improve productivity, are currently impacting the
    volumes of new business sold.
-   The mix of new business has changed in favour of lower-margin products.
-   Single premium income continued to perform very well.
-   In light of challenging economic conditions and the changes to the distribution model,
    persistency at early duration remains a risk that continues to be managed closely.
-   Expense and mortality experience continued to be well managed during the period under
    review.


Corporate and Public Sector
Employee benefits

                                              9 months to       9 months to        9 months to          Change
                                              31-March-13       31-March-14        31-March-15           vs 2014
                                                       Rm                Rm                 Rm                  %
New business
Recurring premiums                                    535                782               760                (3)
Single premiums                                     4 520              2 932             5 169                76
Annual premium equivalent (APE)                       987              1 075             1 277                19
Present value of premiums (PVP)                     8 402              9 590            12 274                28


-   The group risk premium market continues to be very competitive placing pressure on new
    business volumes and margins.
-   FundsAtWork umbrella fund business (small medium and micro enterprises) continued to
    attract good recurring premiums.
-   Single premium new business continued to be strong, with large single premium with-profit
    annuities being written during the current reporting period.
-   Client retention remains at acceptable levels without compromising sound underwriting
    principles.
-   The underwriting margins continue to be below the longer-term trends.
-   The Momentum Health open scheme continues to provide an attractive offering to clients,
    however we did experience clients moving to lower-margin options.

Guardrisk
- Guardrisk is currently experiencing good organic growth and is benefiting from new business
   flows.
- Good progress was made in unlocking synergies that arose from aligning Guardrisk within
   MMI, and to enhance the client-value proposition.

Investments
- Good progress has been made with implementing an outcomes-based investment philosophy
   throughout all client segments, supported by internal and external investment capabilities.

Health
- Currently there are 1.1 million principal members under administration.
- Good progress has been made with the further roll-out of the Multiply wellness and rewards
   programme.
- Total revenue is under pressure following the revised contract with the Government
   Employees Medical Scheme, effective 1 January 2015.
- Industry consolidation of medical schemes has also reduced the total principal members.
- Total expense growth, however, has been contained at below the increase in revenue.
- Continued product enhancements and operational efficiencies are being pursued.


International §

                                       9 months to      9 months to      9 months to       Change
                                       31-March-13      31-March-14      31-March-15      vs 2014
                                                Rm               Rm               Rm            %
New business
Recurring premiums                             235              236              278           18
Single premiums                                122              154              166            8
Annual premium equivalent (APE)                247              252              294           17
Present value of premiums (PVP)              1 285            1 334            1 456            9
Membership (health) (‘000)                     387              402              432            7


-   Namibia, Lesotho and Botswana continue to grow, contributing positively to the life insurance
    new business.
-   Health membership remained stable during the quarter.
-   The medical claims ratio remained at acceptable levels in the majority of the regions.
-   Good progress is being made with a number of regional growth initiatives.
-   Regional restructuring is underway to reduce the cost base.


Executive changes

The Group Finance Director of MMI Holdings Limited (MMI), Preston Speckmann, will retire at
the end of June 2015 after 16 years of distinguished service to the group. Mary Vilakazi will
assume the position of Group Finance Director on 1 July 2015. Mary’s appointment completes
the succession planning and structured handover process implemented last year ahead of
Preston’s retirement. Preston will step down as an executive director and Mary will be
appointed as executive director to the MMI Holdings and MMI Group Boards.

In addition, Ngao Motsei, our Group Executive for Strategic HR & Transformation (executive
director), has decided to leave the corporate world to pursue other interests.

Kagiso Tiso Holdings (KTH) / MMI preference shares

-   At 31 December 2014 KTH held 33 million A3 MMI preference shares.
-   These shares were fully paid for by KTH, have full voting rights and are redeemable by MMI if
    they are not converted into ordinary shares within an agreed period of time.
-   During the quarter KTH requested that 1.1 million A3 preference shares be converted into
    ordinary shares. These converted shares were listed on 31 March 2015.

Comments / qualifications

-   All figures contained in this trading update are provisional, have not been reviewed or
    reported on by the Company’s auditors and are for the period 1 July to 31 March for each year
    as presented in the current internal management accounts.
-   The basis on which the new business figures have been calculated is the same as that used for
    embedded value purposes. Premium income is included from the date on which policies come
    into force as opposed to the date on which they are accepted.
-   The new business figures are all net of outside shareholder interests.

End


Date
27 May 2015

Queries
NICOLAAS KRUGER                  PRESTON SPECKMANN        MARY VILAKAZI             TYRREL MURRAY
GROUP CHIEF EXECUTIVE            GROUP FINANCE DIRECTOR   CHIEF FINANCIAL OFFICER   GROUP FINANCE: INVESTOR
                                                                                    RELATIONS
MMI Holdings                     MMI Holdings             MMI Holdings              MMI Holdings
TEL 012 673 7438                 TEL 012 673 7446         TEL 012 673 7443          TEL 021 940 5083 OR
                                                                                    082 889 2167
Sponsor
Merrill Lynch South Africa (Pty) Ltd

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