Sharenet takes every precaution to ensure that its systems are safe. This includes the use of firewalls on the network perimeter and on servers, virus protection systems, restricted access to our server environments and network monitoring. Where appropriate we also make use of secure connections to web browsers by means of 128 bit SSL encryption built into web browsers.

SITE PASSWORDS

When initially signing up with us we generate a totally random password for your use. You may change this password and if you do so please ensure it is difficult for anyone else to guess it, preferably by choosing a combination of letters and numbers and not using any words that can be found in a dictionary. We recommend that you never use the same password on any other site and that if you need to write it down or store it electronically that you ensure it is kept very safe.

TRADING PASSWORD

When signing up for any online trading facilities, you specify a password that is used when placing orders. This is a totally separate password to the one used for logging into the web site. You may change this password and if you do so please ensure it is difficult for anyone else to guess it, preferably by choosing a combination of letters and numbers and not using any words that can be found in a dictionary. We recommend that you never use the same password on any other site and that if you need to write it down or store it electronically that you ensure it is kept very safe. We also suggest that this password not be the same as your site password.

WHAT TO DO IF YOU SUSPECT A PROBLEM

If you suspect someone is using your login, immediately change you password(s) and contact us.

FUNDS TRANSFERS

As an added precaution, any requests to withdraw money from your online trading account will only be paid into the bank account you specified when you signed up for online trading.

SECURE CONNECTION

When using online trading please ensure that your browser is making a secure connection to our site. This is indicated by the golden padlock that appears at the foot of your web browser (See Screen Shot Number 1 below). Double click this padlock and ensure that it stats the certificate is valid and Issued to trade.sharenet.co.za Also ensure that the Certificate Path indicates the certificate was issued by Equifax Secure Global eBusiness CA-1. (See Screen Shot Number 2 below).