Quarterly Progress Report TOTAL CLIENT SERVICES LIMITED Incorporated in the Republic of South Africa (Registration number 1998/025018/06) Share code: TCS ISIN: ZAE000116208 (“TCS” or “the Company”) QUARTERLY PROGRESS REPORT In terms of paragraph 1.10(c) of the JSE Listings Requirements pertaining to the continuing obligations of suspended companies, shareholders are hereby provided with a quarterly progress report on the current state of affairs of the Company. The rectification of all outstanding compliance matters remains a priority for the Company, and the completion and publication of all outstanding financial statements is the most important area of focus. The Company and the auditors are still focussed on the completion of the 2017 annual financial statements, as well as the 2018 annual financial statements. Although the audit process has been largely concluded, the auditors are unable to finalise the financial statements due to ongoing uncertainty around the SARS debt settlement. Settlement was reached with SARS in April 2017, with the Company having fulfilled all its obligations in terms of such agreement. Since June 2017 however, the Company has been unable to get SARS to fulfil its obligations in terms of said agreement. During April 2018, the Company received unexpected indication from SARS that they were now querying the legitimacy of the 2017 settlement agreement and reviewing matters internally. During August 2018, the Company managed to secure a meeting with SARS and agree on certain processes to resolve the tax matters. While the Company subsequently provided SARS with the requested information and documentation, the adjustment of the tax accounts is still ongoing. Nonetheless, the progress made during October and November 2018 proved to be sufficient to enable SARS to provide the Company with a tax clearance certificate early in December 2018. The expectation is that this process will gain momentum following the December holiday period and that the parties can then proceed to reach final conclusion on any remaining matters and agree on the way forward. The current expectation is that the matter should be concluded during the first quarter of 2019. The auditors will only be able to finalise the financial statements once the Company has obtained clarity on the SARS issue. There have been numerous previously reported completion timelines, which the Company believed to be realistic based on the information available at that time. However, the information, specifically provided by SARS and the auditors, was not always accurate or forthcoming. As a result, the Company has failed to meet its reported deadlines and has had to adjust its completion targets on a regular basis. While the Company is doing everything within its power to complete and publish all outstanding financial statements, the matters currently delaying conclusion are not under its control. The Company will continue to work with its auditors and all other parties to expedite matters where possible, but cannot commit to a fixed timeline of completion at this point. Once the audit has been completed, the Company will publish all results as soon as possible thereafter. Once all the annual financial statements and the annual reports have been published and distributed, as the case may be, the Company will attend to the necessary shareholder general meetings to, inter alia, ratify the annual financial statements. Given the aforementioned circumstances, the Board has had to reconsider its initial planning, but remains hopeful to have the shareholder meetings scheduled and concluded in due course. Operational update Although the unresolved SARS matters still has a negative impact on the Company, the new tax clearance certificate is expected to improve operational matters and cash flow. Regardless of the remaining constraints, the operational focus remains on improving performance and creating a stable and sustainable business. The Company is constantly increasing and adjusting its marketing activities to raise awareness of its products and services. The focus is not only on traditional government clients, but also on potential applications in the private sector. Centurion 11 January 2019 Designated Adviser Merchantec Capital Date: 11/01/2019 01:50:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.