To view the PDF file, sign up for a MySharenet subscription.

ALEXANDER FORBES GROUP HOLDINGS LIMITED - Results announcement for the year ended 31 March 2018 and final cash dividend declaration

Release Date: 11/06/2018 08:23
Code(s): AFH     PDF:  
Wrap Text
Results announcement for the year ended 31 March 2018 and final cash dividend declaration

ALEXANDER FORBES GROUP HOLDINGS LIMITED 
Incorporated in the Republic of South Africa
(Registration number: 2006/025226/06)
JSE share code: AFH 
ISIN: ZAE000191516
("Alexander Forbes" or "the group")


RESULTS ANNOUNCEMENT FOR THE YEAR ENDED 31 MARCH 2018 AND FINAL CASH DIVIDEND DECLARATION


On 11 June 2018, Alexander Forbes Group Holdings Limited (JSE share code: AFH) announced audited results 
for the financial year ended 31 March 2018, reporting progress in turnaround strategy with profit 
from operations before non-trading and capital items up 5%.

In line with JSE Listings Requirements, investors are referred to http://www.alexanderforbes.co.za/investors 
where a detailed analysis of the group's financial results, including an income statement and a 
statement of financial position can be found. 

This results announcement for the financial year ended 31 March 2018 is composed of two documents: 
a media release and a summary of our consolidated financial statements. The information in the media 
release should be read in conjunction with the summary consolidated financial statements.
 

FINANCIAL HIGHLIGHTS
-  5% growth in operating income net of direct expenses to R3 647 million with strong top-line 
   performance across key growth business segments:
   -  14% growth in Group risk
   -  12% growth in Investments
   -  7% growth in Retail insurance
   -  6% growth in Consulting and retirements.
-  Delivery of FY2020 expense savings targets two years ahead of plan, with cumulative savings 
   from FY2016 of R308 million achieved in FY2018 exceeding the target set of between R200 million 
   to R250 million. At 70.9%, on an adjusted basis, this represents a 260 bps improvement from 
   FY2016 to the cost-to-income ratio (1) for the underlying operations.
-  Tangible progress made in sustaining growth momentum, with profit from operations before 
   non-trading and capital items up 5% to R986 million at the group level reflecting improvements 
   in operational and expense efficiencies along with good top-line growth in key areas of the 
   strategy. Of particular note was strong profit from operations (2) growth of 29% in Investments, 
   15% in Retail insurance, and 16% in Consulting and retirements.
-  Sustained generation of cash flow from operations of R1 013 million, representing strong profit 
   to cash conversion of 103% of profit from operations before non-trading and capital items.
-  Headline earnings per share of 44.4 cents per share down 16.8%, largely attributable to the 
   disposal of Lane Clark & Peacock in December 2016.
-  5% increase in annual dividend of 42 cents per share (18 cents interim and 24 cents final).
-  3.5% increase in average Assets under Administration (AuA) and Assets under Management (AuM) 
   to R357 billion in the Investments business.

1. Excluding modernisation costs expensed to the income statement and one-off employee retention costs.
2. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

                                                      2017/2018         12 months ended 31 March
In millions of South African rands (Rm)                % change        2018        2017*       2016*
Operating income (1) (from continuing operations)           5.1       3 647       3 470       3 428
Profit from operations before non-trading and 
  capital items                                             5.2         986         937         909
Trading margin                                                -       27.0%       27.0%       26.5%
Operating leverage (2)                                  (70 bps)       0.0%        0.7%       (0.8%)
                                
Profit from continuing operations                         (50.6)        306         620         621
Headline earnings per share (3) (cents)                   (16.8)       44.4        53.4        58.1
Normalised earnings per share (cents)                     (13.7)       51.2        59.3        62.0
Final dividend (cents)                                      4.3          24          23          22
Special dividend (cents)                                      -           -          23           -
                                
Cash generated (from continuing operations)                (7.1)      1 013       1 091       1 056
Closing AuA and AuM (in billions of South African rands)    3.5         357         345         339
                                
*  Restated for the effect of discontinued operations.
1. Operating income net of direct expenses.
2. Operating leverage is defined as the difference in growth of operating income (1) against growth of 
   operating expenses.
3. The weighted average number of shares in issue decreased to 1 269 million (2017: 1 280 million) 
   due to the share buy-back programme implemented during the year.  


Andrew A Darfoor, Group Chief Executive, commented: 
'The results that we are announcing today show that our group is starting to show signs of real 
tangible progress across key areas aligned to our Ambition 2022 strategy. This is reflected in 
improved operating performance across key group metrics, sustained delivery of operating leverage 
alongside improved shareholder returns as evidenced by a further dividend increase and a 21.9% 
shareholder return for the year. 

2018 was a defining year for Alexander Forbes - it was a year in which we unveiled a new strategic 
path under our five-year Ambition 2022 strategy; a year in which we redefined our customer value 
proposition; launched our financial well-being programme and rolled it out to corporates; created a 
group client solutions team that has led to the development of a number of new solutions including 
our flagship outcomes-based investment solution Alexander Forbes Clarity (Trademark). We have also 
been clear on our investment thesis of 'cash flow plus growth', which we remain committed to for 
the long-term. 

Looking at key financial metrics, operating income1 was up 5%, with strong top-line growth 
contributions from key business areas aligned with our strategy. Our focus on cost and operational 
efficiency was sound and we contained operating expense growth to 5%. Operating expenses included 
R45 million relating to our technology modernisation programme (2017: R24 million) and one-off 
costs of R32 million relating to specific employee retention strategies, excluding these costs 
operating expenses increased 3%. We delivered on our cost-efficiency targets two years ahead of plan 
with cumulative cost savings of R308 million versus our target set of between R200 million to 
R250 million by 2020. We also delivered improvement in our key customer metrics with an improvement 
in the overall retailisation rate to 8.7%, ahead of our target of 6%. Our member interactions also 
increased significantly in the year, up almost three-fold and as a result we saw improvements in 
client preservation rates to 55%, up from 45% in the prior year, or a 22% increase.

To deliver on our investment thesis of 'cash flow plus growth', the group needs to be financially 
robust and our balance sheet remained strong with a reported regulatory surplus of R1.2 billion as 
at end-March 2018. As a business we continue to demonstrate our strong ability to convert profits 
to cash at high velocity with cash flow from operations of R1 billion, representing a profit-to-cash 
conversion rate of 103%. From this financially robust position, the board has approved a final 
dividend of 24 cents per share, taking the full-year dividend to 42 cents per share, representing 
an increase of 5%. The increase in the dividend pay-out remains in line with our commitment to 
reward shareholders. 

In summary, despite headwinds from macroeconomic and political uncertainty across our markets, 
we are starting to deliver better and more consistent results for our customers and investors. 
That said, we have further to travel than the distance we have come ... and we recognise that the 
fix-it phase of our journey is certainly not complete by any means and we believe this will take 
broadly another two years. We are roughly halfway into this journey, so there will not be and 
cannot be any room for complacency ongoing.'



FINANCIAL REVIEW
The 5.1% year-on-year increase in operating income from continuing operations to R3 647 million 
reflects progress in performance from key business areas aligned to our strategy, with Group risk 
up 14%, Investments up 12%, Retail insurance up 7% and Consulting and retirements up 6%. This was 
partially offset by the increase in reserves in the Retail insurance business and weaker-than-
expected performance from the Emerging markets business. Within the Emerging markets business this 
has necessitated the acceleration of our fix-it and turnaround plan and includes a review of the 
countries we want to have a presence in, while still maintaining our vision to be a pan-African 
financial services leader. 

Growth in operating expenses was contained to 5.1% (3.0% excluding costs relating to our technology 
modernisation programme and one-off employee retention costs), attributable to savings delivered by 
operational and expense efficiency initiatives across the group. The improved focus on cost discipline 
resulted in cumulative cost savings delivered of R308 million, two years ahead of our 2020 target 
of R200 million to R250 million. The benefits from the cost-efficiency programme were, however, 
offset by corporate costs incurred during the year relating to the turnaround of our business, 
modernisation costs and one-off employee retention costs. The cost-to-income ratio for the full year 
remained flat at 73.0%; however, excluding technology modernisation expenses (R45 million) and one-off 
employee retention costs (R32 million), the cost-to-income ratio improves by 210 bps to 70.9%.

Profit from operations before non-trading and capital items improved to R986 million, representing a 
5.2% increase over the prior year, reflecting improved top-line growth across key areas of the strategy 
as well as operating and expense efficiencies.

Non-trading and capital items increased substantially to R476 million (2017: R137 million), 
two-thirds of which account for an impairment of goodwill of R317 million associated with AF Life, 
the long-term insurance licensed entity. Goodwill allocated to the cash-generating unit Group risk, 
previously AF Life, was fully written off during the current year. The business remains below optimal 
scale with growth expected to occur over the medium to long term. Consequently the cost per policy 
is likely to remain high over this time, which has an adverse effect on the profitability of the 
business. In addition, a reduction in cash flows was experienced, driven by heightened claims 
experience in the industry. The goodwill impairment therefore is a result of lower growth expected, 
reserving requirements, increased claims experienced and an increase in the regulatory capital 
required. The write-off has no impact on cash and is adjusted for in headline earnings. The remainder 
of the non-trading and capital items relate to one-off strategy costs, recurring amortisation costs 
and the consolidation of the group's insurance cell-captive facility.

The R47 million year-on-year increase in investment income is mainly due to the surplus cash position 
of the group through the year. The surplus cash results from the sale of the Lane Clark & Peacock 
(LCP) business (a UK subsidiary) and the 10% investment from African Rainbow Capital (ARC) in our 
African business, both completed in the latter part of the prior year. It is important to note that 
investment income includes policyholder investment returns which are excluded from our normalised 
results which may be found in the group segmental income and profit analysis.

The 9% increase in finance costs to R97 million is largely due to costs associated with the group's 
hedge contracts. The group has contractual payment obligations to various software vendors linked 
to the modernisation projects currently being implemented. The group has an unsecured revolving credit 
facility linked to the JIBAR interest rate.

The group's profit before taxation from continuing operations of R614 million is 31% lower than the 
previous financial year. The effective tax rate excluding the policyholder tax is 50% largely due to 
the goodwill written off. The effective normalised tax rate is 32% (2017: 28%). The increase is 
largely due to foreign withholding tax and non-deductible expenses in various group entities. 

The substantial decline in profit from continuing operations to R306 million (2017: R620 million) 
can be mostly attributed to the increase in non-trading and capital items and the higher effective 
tax rate. Excluding the above-mentioned impairment of goodwill and other headline adjustments, 
headline earnings attributed to owners of the company from continuing operations is R561 million 
(refer to note 9.8), a 7% decline on the prior year. 

In the prior year, the results of discontinued operations included Alexander Forbes Compensation 
Technologies (AFCT) and Lane Clark & Peacock (LCP). These operations were disposed of in the same 
year, resulting in a profit of R796 million. The results of the Alexander Forbes Kenyan operations 
continue to be reflected as discontinued in line with the prior year. The group remains committed 
to the disposal of its East African operations. 

The weighted average number of shares decreased to 1 269 million (2017: 1 280 million) due to the 
share buy-back programme which was approved by shareholders and implemented during the year. 
Consequently, headline earnings per share decreased by 16.8% to 44.4 cents.

SUSTAINED PREDICTABLE CASH FLOWS UNDERPINNING STRONG BALANCE SHEET WITH A CASH SURPLUS POSITION 
OF R1.2 BILLION
The group's cash flows continue to be predictably strong with cash generated from operations of 
R1 013 million. The cash conversion of profit from operations remains high at 103% when compared 
to the profit from operations before non-trading and capital items. The group continues to maintain 
a surplus cash balance of R1.2 billion after the ordinary dividend payment of R529 million and special 
dividend payment of R300 million distributed to shareholders during the year.

As at 31 March 2018 the group solvency capital requirement was R1.6 billion which increased 45% 
from the prior year (2017: R1.1 billion). The increase in capital largely relates to the long-term 
insurance licensed entity, AF Life. An additional R350 million capital injection for this entity 
was approved by the board to address counterparty concentration risk, imposed on the Umbrella Fund 
bank accounts, that are in the name of the life company. AF Life previously had a dispensation 
granted under current insurance regulations to exclude these accounts as assets of the company. 
By virtue of the Umbrella Funds forming part of AF Life, all non-policyholder assets on the AF Life 
balance sheet are considered when assessing the entity's solvency under the prevailing insurance 
regulations (SAM, effective 1 July 2018). Using the measures and interpretations under the Solvency 
Assessment and Management (SAM) standard, the group has a surplus of R1.2 billion (R0.9 billion 
after the board-approved dividend distribution). 

The total assets of the group increased 5% to R309 billion during the year (2017: R294 billion). 
It is important to note that approximately 96% of these assets are linked to financial liabilities 
held under investment contracts that are economically matched. Cash and cash equivalents held on 
the group balance sheet include amounts payable under insurance-related policies and cash which is 
held in a fiduciary capacity. Excluding these balances as well as cash and cash equivalent balances 
required for liquidity and solvency capital, the group has R1.2 billion available in cash resources. 

FOCUS ON DEPLOYING CAPITAL EFFECTIVELY
The financial position of the group remains strong and all insurance entities within the group 
comply with current solvency, liquidity and regulatory capital adequacy requirements. The board 
and management continue to ensure the stated capital allocation objectives of the group are 
adhered to. These include the following: 
-  growth in dividends to shareholders (maintaining a dividend cover of at least 1.5 times);
-  acquisition programme, targeting select bolt-on value-enhancing businesses in South Africa and 
   select emerging market countries;
-  investment in the modernisation technology programme to position the company for improved 
   efficiencies and client experience; and
-  continuing with our share buy-back programme to return some of the surplus cash to shareholders.

During the current year the group has:
-  paid a special dividend to shareholders of 23 cents in addition to the ordinary dividend, with 
   total cash returned to shareholders amounting to R829 million through the financial period;
-  repurchased shares in the amount of R276 million at an average price of 689 cents per share. 
   The general share buy-back of up to 5% of the issued share capital was approved by the 
   shareholders on 27 March 2017 and remains in place until the next annual general meeting; and
-  invested R272 million in modernising our technology providing the business with a single view 
   of client as well as providing a digital front-end-enhancing customer experience. 

ORDINARY ANNUAL DIVIDEND UP 5% 
The directors have declared a final gross cash dividend of 24 cents (19.2 cents net of dividend 
withholding tax) per ordinary share for the year ended 31 March 2018. 

The dividend has been declared from income reserves. A dividend withholding tax of 20% will be 
applicable to all shareholders who are not exempt. The issued number of shares at the date of 
declaration is 1 341 426 963. 

The salient dates for the dividend will be as follows:
-  Last day of trade to receive a dividend: Tuesday, 3 July 2018
-  Shares commence trading 'ex' dividend: Wednesday, 4 July 2018
-  Record date: Friday, 6 July 2018
-  Payment date: Monday, 9 July 2018

Share certificates may not be dematerialised or rematerialised between Wednesday, 4 July 2018 and 
Friday, 6 July 2018, both days inclusive.  

DIVISIONAL REVIEW OF OPERATIONS
To simplify our financial reporting in alignment with our strategy the group has decided to change 
our segmental reporting of results in 2018 to represent Institutional clients which includes 
Corporate & employee benefits and Investments, Retail clients which includes Wealth and 
investments and Retail insurance, Emerging markets and Administration only. 

Furthermore, the group has decided to separately disclose corporate costs that were previously 
allocated to each of the segments. Corporate costs include costs associated with the corporate 
office of the group which is responsible for certain functions that include strategic direction, 
capital management, group finance and investor relations as well as general group initiatives 
linked to the transformation journey in line with the Ambition 2022 strategy. To allow for 
year-on-year segment report comparison the 2017 information was restated to reflect these changes 
retrospectively. 

INSTITUTIONAL CLIENTS
                                          Operating income 
                                       net of direct expenses            Profit from operations (1)
Rm                                 2018           %        2017        2018           %        2017
Corporate & employee benefits     1 176           6       1 110         218          13         193
Consulting and retirements        1 111           6       1 053         199          16         172
Group risk                           65          14          57          19         (10)         21
Investments                         712          12         637         398          29         308
Institutional clients             1 888           8       1 747         616          23         501

1. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

CORPORATE & EMPLOYEE BENEFITS
Corporate & employee benefits delivered a 6% growth in operating income (2) to R1 176 million, with 
profit from operations (1) up 13% as a result of strong growth performances from healthcare and 
retirements alongside disciplined cost management and operational efficiencies. 

In line with our Ambition 2022 strategy the focus in the current year has been on 'getting the basics 
right' with greater emphasis placed on the group's 'Get back to the boardroom' priority, redefining 
our value proposition, launching our financial well-being programme alongside management focus on 
disciplined cost and operational efficiency. 

Client retention levels continue to remain high and during the year we launched several new products 
demonstrating our thought leadership and innovation. Through the worksite we offer a comprehensive 
and integrated employee benefits and outcomes-based investments platform to drive desired outcomes 
for corporates and pension funds. A key component of this is our new education platform 
Alexander Forbes Empower, launched during the year, alongside our ability to help end customers with 
money management, insurance, investments, retirement and health. Through our first-of-its-kind employer 
dashboard, called Comprehensive Lifegauge, we can meaningfully measure the impact of employee 
engagement and financial wellness at the worksite and then harness our broad range of employee benefit 
and financial well-being solutions to help both corporates and individuals achieve the right outcomes. 

The operating income (2) from the consulting business to standalone retirement funds (which is reported 
under Consulting and retirements) contracted by 2% when compared to the previous financial year. 
This was impacted by a 4% decrease in the number of active members under administration due to the 
deliberate strategy being pursued of umbrella fund conversions, as well as client funds changing 
from active to closed and liquidated funds. The cost base within this business continues to be 
managed in line with the reduced operating income (2), resulting in an improvement in profit from 
operations (1) for the year. The consulting division was instrumental in driving improved asset 
accumulation flows, with R923 million of assets to our institutional investments business, including 
assets through the newly launched AFRIS solution. 

Corporate & employee benefits continued to report strong performance in the healthcare business with 
operating income (2) up 10% over the prior year, benefiting from an increase in the regulated cap for 
commission income for broking services alongside a significant number of new business wins. 
In March 2018 the healthcare business announced a new partnership with Evo Financial Services, 
a 100% black-owned healthcare consultancy firm in South Africa. This partnership plays an important 
role in sustaining growth in public sector channels, while demonstrating our commitment to broader 
transformation in the South African financial services sector. 

The Alexander Forbes Retirement Fund (AFRF) continues to be a market leader in the umbrella fund 
industry, providing relevant and cost-effective solutions to the South African market. The umbrella 
fund division, under Retirements, reported strong growth in profit from operations (1) up 20%, 
with closing assets under management (AuM) up 8.6% year-on-year to R74.3 billion at 31 March 2018, 
ahead of the 6% market growth. Performance was driven by strong new business wins, portfolio performance 
and the conversion of standalone clients to our umbrella fund offering. The number of active member 
records increased 12% to 352 000 members, with an 8% increase in the number of umbrella fund clients 
(participating employers). 

In line with our strategy to grow our umbrella fund business and improve overall profitability of 
the group we converted 18 standalone clients to our umbrella fund offering, of which eight have 
translated into asset flows with the transfer of the remainder subject to regulatory approval. 
The management team remains focused on continuing to strengthen the value proposition, client 
servicing and administration processes in the business, as well as expand into the SMME sector.

Within the Group risk business, annualised premium income rose by 34% to R590 million for the year, 
on the back of growth in the existing book and 91 new client wins with annualised premium income of 
R96 million. Claims experience on disability claims continued to increase in line with the trend in 
the industry, with disabilities having longer rehabilitation periods owing to the nature of the 
disabilities experienced, as well as resultant increases in mental health and cancer-related 
disabilities. Our claims experience on lump sum death claims increased in line with expectations 
and the growth in the book. In the current year the business has gone through a thorough process of 
cleaning up claims data and we have strengthened our reserving for claims, providing additional 
margin for claims incurred but not yet notified and for pending claims. This has impacted on the 
growth of operating income (1) which is 14% higher than the prior year. A key focus for the new 
management team in the Group risk business is strengthening the value proposition, client servicing 
and administrative process in the business to ensure sustainable growth.

1. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.
2. Operating income net of direct expenses.

Investments
Alexander Forbes Investments (Investments) reported total assets under administration (AuA) and 
assets under management (AuM) of R357 billion at 31 March 2018. The assets are segmented as follows:

                                           2018                                  2017                
Rbn                       Institutional    Retail     Total   Institutional      Retail       Total
AuA                                  48         6        54              49           8          57 
AuM                                 247        56       303             236          52         288 
AuA and AuM                         295        62       357             285          60         345

The AuA and AuM for the institutional business grew 3.5% while the AuM grew 4.7% when compared to 
the prior year.

2018 was a defining year for the Investments business, as the business transitioned from a 
traditional multi-manager to a new investment philosophy focused on achieving outcomes-based 
solutions (Living*Investing). 

Over the course of the year Investments launched a number of new offerings in the alternative 
investments asset category, providing clients access to private markets (focused on housing 
development and infrastructure projects) and, introducing a new fund of hedge funds offering. 
The introduction of additional alternative offerings not only provide diversification, management 
of risk and enhanced returns for our clients, but also contributes to the improvement of the net 
margin on a blended basis for the business. 

The highlight for the year was the launch of our flagship outcomes-based solution, Alexander Forbes 
Clarity (Trademark), the first of its kind in South Africa. Clarity is a managed defined contribution 
retirement solution that focuses on an income goal for clients, helping them achieve specific 
objectives at retirement. In addition, a new age capital protection portfolio, the AF Steady Growth, 
was launched which is suitable for clients wanting to have a single portfolio for all members with 
a smoothed return profile.

Over the year we further strengthened our relationship with our strategic partner, Mercer, and the 
business is already starting to see strong benefits from this collaboration. Access to Mercer's 
global platform and product offering has allowed the business to be able to offer more cost-effective 
solutions to clients, alongside improved net margin. The Tomorrow's Leaders programme was launched 
during the year, seconding three of the company's top talent to Mercer for them to grow and gain 
global experience.

The business reported an increase in operating income (1) of 12% over the prior year, alongside 
improved operational and expense efficiency, resulting in profit from operations (2) increasing by 29%. 
The turnaround of Investments under the new management team is taking shape, with net margin 
improving by 5.8% year-on-year alongside the sustained delivery of operating leverage. The business 
also made good headway in enhancing its operational platform and technological capability. 

A summary of the cash flows for the year ended 31 March 2018 is reflected below: 

                                           2018                                  2017
                          Institutional    Retail     Total   Institutional      Retail       Total
Controllable                          7      (1.4)      5.6             6.8         1.4         8.2
New business                        9.7       1.1      10.8             9.9         1.4        11.3
Outflows owing to client losses    (2.7)     (2.5)     (5.2)           (3.1)          -        (3.1)
Uncontrollable                    (12.5)     (1.7)    (14.2)          (14.1)       (0.5)      (14.6)
Ongoing contributions              29.7       5.9      35.6            27.9         5.4        33.3
Withdrawals from platform          (3.5)        -      (3.5)           (5.0)          -        (5.0)
Withdrawals for benefit payments  (38.7)     (7.6)    (46.3)          (37.0)       (5.9)      (42.9)
Net cash flows                      (5.5)     (3.1)     (8.6)           (7.3)        0.9        (6.4)

1. Operating income net of direct expenses.
2. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

Strong new institutional business flows of R9.7 billion were reported for the year with a further 
R4.6 billion awaiting transfer. Despite strong new business cash flows Investments saw negative net 
cash flows of R5.5 billion in the year, driven by uncontrollable cash withdrawals that are prevalent 
across the retirement industry, linked to the economic environment and consumer confidence levels. 
These cash flows were mainly from the platform operation which is at a lower margin.

RETAIL CLIENTS                                                
                                        Operating income 
                                     net of direct expenses              Profit from operations (1)
Rm                                 2018           %        2017        2018           %        2017
Wealth and investments              856           2         836         391          (4)        406
Retail insurance                    510           7         477         116          15         101
Retail clients                    1 366           4       1 313         507           -         507

1. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

The retail clients cluster delivered a 4% increase in operating income (2) to R1 366 million, while profit 
from operations (1) remained flat for the year. Operating income (2) includes certain one-off adjustments 
in the AF Life Retail business which reduced operating income (2) by R43 million. These adjustments were 
as a result of reserve strengthening which enhanced the balance sheet of the business. Excluding the 
effects of these one-off reserving adjustments, retail operating income (2) increased by 7%. 

The Retail strategy remains focused on accessing the institutional member base through the deployment 
of our 'financial well-being for a lifetime' programme. In FY2018 we increased our member interactions 
by almost three-fold, with a new focus area of accessing members earning lower than R500 000 during 
the year. The business reported an improved level of retailisation of 8.7%, exceeding the full-year 
target set of 6%. 

Wealth and investments
The operating income (2) rose by 2% to R856 million for the year ended 31 March 2018. 

Profit from operations (1) decreased by 4% to R391 million on the back of increased operating expenses 
resulting from a deliberate strategy to invest in the business across a number of areas, including 
improving financial well-being programmes, training and campaigns, and administration capabilities. 

The increased number of member interactions resulted in a 22% improvement in the preservation rate 
on exit to 55% and an increase in capture rates (on exit and retirement flows) by 17% to 41%. 

Financial planning consultants' average assets under advisement grew by 6% to R67.3 billion at 
31 March 2018. Average assets under administration in wealth and offshore grew by 3% to R61.6 billion. 
AF Investments' retail average assets under management grew by 7% to R56 billion. 

Over the course of the year the business launched the Alexander Forbes Retirement Income Solutions 
(AFRIS) with the objective of providing individuals with a seamless savings journey during their 
careers and throughout their retirement years. As part of the core offering members are able to 
consolidate all preserved assets into this lower-cost solution.

2. Operating income net of direct expenses.

Retail insurance businesses
Gross written premium in the short-term insurance business increased by 4% to R1.6 billion for the 
year, with the business continuing to grow based on good service levels. The loss ratio for the 
AF Insurance business ended on 68% for the year, ahead of the target of 71%. This represents a 
significant improvement on the 71.5% reported in the prior year (2016: 76.3%), reflecting the increased 
focus in writing more profitable business. 

During the year the AF Life individual insurance business focused on improving sales volumes and 
quality while also improving reserving. An in-depth expense analysis was completed and various 
assumptions were updated, which resulted in an increase in reserves, recognised as a reduction in 
operating income (2) of R43 million. While new business has increased (73% improvement in new life 
policy sales), the business remains subscale and as a result incurred an operating loss for the 
year, reducing the overall profit from operation (1) for the retail insurance business.

The combined retail insurance businesses produced operating income (2) of R510 million, an increase 
of 7% over the prior year. Profit from operations (1) improved 15% to R116 million, attributed to good 
cost control with expense growth contained at 5% year-on-year.

EMERGING MARKETS (COVERING ALL OPERATIONS IN AFRICA OUTSIDE SOUTH AFRICA)
                                        Operating income 
                                     net of direct expenses              Profit from operations (1)
Rm                                 2018           %        2017        2018           %        2017
Emerging markets                                                
Namibia                             164           9         150          54          15          47
Botswana                             75          (5)         79          14          (7)         15
Nigeria                               6         (14)          7          (6)          -          (6)
Uganda                                5           -           5          (3)          -          (3)
AFEM head office                      -           -           -         (28)         56         (18)
Total                               250           4         241          31         (11)         35

1. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

Alexander Forbes Emerging markets (Emerging markets) currently operates in five countries across 
sub-Saharan Africa - Namibia, Botswana, Nigeria, Uganda and Zambia (associate), with the operations 
in Kenya having been classified as discontinued. Emerging markets' performance is largely led by the 
core Southern African Development Community (SADC) region, Namibia and Botswana. 

Emerging markets recorded modest growth of 4% in operating income (2), with the positive performance 
from Namibia offset by poor performances in other remaining markets. The 9% improvement in operating 
income (2) reported in Namibia was largely driven by growth in retirements as well as improved 
performance in the insurance and investments businesses. The Botswana business remained challenged 
with operating income (2) decreasing 5% year-on-year which largely reflects the loss of a key client in 
the prior year, the Government of Botswana, who insourced the Public Officers Pension Fund (BPOPF) 
which constituted a large portion of the operating income (2). Botswana has made some progress to 
narrow the revenue shortfall, with the introduction of new strategic initiatives, including 
insourcing of beneficiary trust administration, and further initiatives planned for the new 
financial year. 

The Emerging markets business reported an 11% decline in profit from operations (1) to R31 million, 
largely attributable to increased central head office costs incurred to support and drive 
growth ambitions. 

2. Operating income net of direct expenses.

Outside of SADC, performance continues to be challenged, particularly in Nigeria, Uganda and Zambia. 
To address this, management has accelerated its turnaround plan for the business with structural 
cost and operational efficiency initiatives being implemented. The growth of Emerging markets remains 
a key pillar of the group's ambition to build a pan-African financial services leader.

The results do not include the acquisition of African Actuarial Consultants in Zimbabwe, which post 
relevant approvals, was concluded after the close of the financial year. 

Administration only
                                        Operating income 
                                     net of direct expenses              Profit from operations (1)
Rm                                 2018           %        2017        2018           %        2017
Administration only                 143         (15)        169           -           -           -

1. Profit from operations before share scheme costs, property lease adjustments and non-trading and 
   capital items.

The Administration only segment is separately reported from the consulting division in Corporate & 
employee benefits and reflects the revenue earned from clients where we earn fees only based on 
administration services. The client relationship for these clients resides with the Operations and 
administration division. The decrease in operating income (2) for the year ended 31 March 2018 
largely reflects the transfer of clients to Consulting and retirements as a result of winning 
multi-carrier appointments.

Costs are allocated from this division to all client-facing businesses. The cost allocation 
incorporates the fees earned from Administration only clients and as such the division does not 
reflect any profit from operations (1). 

PROSPECTS
Looking ahead, we anticipate the economic and political backdrop to remain challenging across our 
markets. That said, a ray of light in the past year in South Africa was the moderation of the 
inflation rate, the resultant reduction in the repo rate which should aid consumers, alongside 
significant political change with Cyril Ramaphosa appointed as President, with rising business and 
consumer sentiment.

We remain committed to the execution and delivery of our Ambition 2022 strategy and building a 
leading pan-African financial services leader, with strong franchises across retirements, health, 
investments, wealth management and insurance alongside a focus on innovative solutions to help our 
customers achieve better outcomes and a lifetime of financial well-being and security.

Our focus for the next financial year remains the same. Continued delivery of improvement in our 
cost-to-income ratio, improving our customer value proposition with the launch of new solutions, 
progressing with our technology and digital modernisation programme and addressing the issues to 
allow us to continue to improve returns to shareholders.

With our strong capital base, market-leading franchises and a business model intended to generate 
cash flows through the cycle, we see significant latent opportunity to continue to drive further 
organic and acquisitive growth. We believe Alexander Forbes remains well positioned to deliver 
improved profitability and shareholder value over time.

CHANGE IN DIRECTORATE
Ms N Ford-Hoon (Fok) was appointed as the group chief financial officer on 1 September 2017 and 
Ms N Nyembezi as the chair of the board on 1 January 2018. Other non-executive director appointments 
during the period: Ms NB Radebe (1 September 2017), Mr RM Head (1 January 2018), Ms M Ramplin 
(8 March 2018) and Mr NG Payne (1 May 2018).

A number of directors retired and resigned during the period for reasons previously communicated 
to stakeholders. Mr MS Moloko retired as the chair of the board on 31 October 2017. Other 
non-executive directors that resigned during the period: Dr D Konar (8 December 2017) and 
Mr H Meyer (31 December 2017).

The board wishes to welcome the new directors and express their sincere appreciation to 
Messrs Moloko, Meyer and Dr Konar for their strategic input, leadership and dedication to the 
group during their tenure. 

Despite the number of changes the board is confident that there is sufficient continuity and that 
the revised composition provides a balance of skills, experience and diversity. 

CORPORATE GOVERNANCE
Ms CH Wessels was appointed group company secretary on 1 October 2017. The company is committed to 
the application of the principles contained in the King IV Report on Corporate Governance for 
South Africa (King IV) and is in the process of aligning policies and practices to the desired 
principles. We will be providing detailed information on the application of practices as part of 
the 2018 integrated annual report.

On behalf of the board of directors


N Nyembezi        AA Darfoor
Chair             Group Chief Executive

8 June 2018


CONTACT INFORMATION
Investor Relations                                 Media
Zakira Amra                                        Lynn Stevens
Telephone: +27 11 269 0799                         Telephone: +27 11 269 0024
Email: InvestorRelations@aforbes.com               Email: stevensly@aforbes.com


The Alexander Forbes Group Holdings Limited (the group) summary consolidated financial statements 
for the year ended 31 March 2018 (results), are prepared in accordance with the requirements of 
the JSE Limited (JSE) Listings Requirements for provisional reports, the requirements of International 
Financial Reporting Standards (IFRS) and its interpretations as adopted by the International 
Accounting Standards Board, the South African Institute of Chartered Accountants (SAICA) Financial 
Reporting Guides as issued by the Accounting Practices Committee and Financial Pronouncements as 
issued by the Financial Reporting Standards Council, the presentation requirements of IAS 34 Interim 
Financial Reporting and the requirements of the Companies Act No. 71 of 2008 as amended applicable 
to summarised financial statements. 

While this report is itself not audited, the group consolidated annual financial statements from 
which the summary consolidated annual financial statements below have been derived were audited 
by PricewaterhouseCoopers Inc., who expressed an unmodified opinion thereon. The audit report 
does not necessarily report on all of the information contained in this report. Any forecast 
financial information contained herein has not been reviewed or reported on by the company's 
external auditors.

Shareholders are therefore advised that, in order to obtain a full understanding of the nature of 
the auditor's engagement and, more specifically, the nature of the information that has been audited, 
they should obtain a copy of the auditors' report together with the accompanying audited group 
consolidated annual financial statements, both of which are available for inspection at the company's 
registered office. Copies can be requested from our registered office or downloaded from the 
company's website following an announcement in June 2018 on the JSE's Stock Exchange News Service 
(SENS) which will also contain information on the company's annual general meeting and the 2018 
integrated reporting suite.

These summary consolidated financial statements were compiled under the supervision of 
Naidene Ford-Hoon (Fok), CA(SA), the group chief financial officer. The board of directors of 
Alexander Forbes Group Holdings Limited take full responsibility for the preparation of this 
report and that the selected financial information has been correctly extracted from the underlying 
audited consolidated annual financial statements.

This report was made publicly available on 11 June 2018.


SUMMARY CONSOLIDATED INCOME STATEMENT
For the year ended 31 March 2018
Rm                                                                    Notes        2018        2017*
Continuing operations                        
Fee and commission income                                                 2       4 094       3 969
Direct expenses attributable to fee and commission income                        (1 070)     (1 063)
Net income from insurance operations                                      3         623         564
Operating income net of direct expenses                                           3 647       3 470
Operating expenses                                                               (2 661)     (2 533)
Profit from operations before non-trading and capital items                         986         937
Non-trading and capital items                                             4        (476)       (137)
Operating profit                                                                    510         800
Investment income                                                         5         225         178
Finance costs                                                             6         (97)        (89)
Reported loss arising from accounting for policyholder 
  investments in treasury shares                                         12         (24)         (2)
Profit before taxation                                                              614         887
Income tax expense                                                        7        (308)       (267)
Income tax expense relating to group profits                                       (319)       (245)
Income tax credit/(expense) relating to policyholder investment returns              11         (22)
Profit for the year from continuing operations                                      306         620
Discontinued operations                        
Profit from discontinued operations (net of tax)                          8          21         954
Profit for the year                                                                 327       1 574
                        
Profit attributable to:                        
Owners of the company                                                               240       1 465
Non-controlling interest                                                             87         109
                                                                                    327       1 574
                        
Basic earnings per share (cents)                                          9        18.9       114.5
Diluted earnings per share (cents)                                        9        18.8       113.8
Weighted average number of shares in issue (net of treasury shares) 
  (millions)                                                              9       1 269       1 280
                        
* Restated for the effects of discontinued operations.
                        


SUMMARY CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
For the year ended 31 March 2018
Rm                                                                                 2018        2017
Profit for the year                                                                 327       1 574 
                        
Other comprehensive income:                        
Foreign currency translation differences - foreign operations                        (9)       (329) 
Foreign currency translation reserve reclassified to profit or loss 
  on loss of control                                                                  -        (209) 
Cash flow hedge                                                                     (37)          -
Other comprehensive income for the year that may be reclassified 
  to profit or loss (1)                                                             (46)       (538) 
                        
Remeasurement of post-employment benefit obligation                                   3          13 
Other comprehensive income that will not be reclassified to profit or loss (1)        3          13 
Total comprehensive income for the year                                             284       1 049 
                        
Total comprehensive income attributable to:                        
Owners of the company                                                               201         968 
Non-controlling interest                                                             83          81 
Total comprehensive income for the year                                             284       1 049 
                        
1. Net of related taxes.


SUMMARY CONSOLIDATED STATEMENT OF FINANCIAL POSITION
At 31 March 2018
Rm                                                                    Notes        2018        2017
ASSETS                        
Financial assets held under multi-manager investment contracts           12     296 758     281 498
Financial assets of insurance cell-captive facilities                               352         320
Property and equipment                                                              174         202
Purchased and developed computer software                                           400         163
Goodwill                                                                          3 038       3 355
Intangible assets                                                                   390         462
Investment in associates                                                              -          13
Deferred tax assets                                                                 175         148
Financial assets                                                                    445         357
Insurance receivables                                                             1 339       1 137
Trade and other receivables                                                         299         451
Cash and cash equivalents                                                         5 794       6 263
Assets of disposal group classified as held for sale                      8          82          66
Total assets                                                                    309 246     294 435
                        
EQUITY AND LIABILITIES                        
Owners of the company                                                             6 010       6 901
Non-controlling interest                                                            287         218
Total equity                                                                      6 297       7 119
Financial liabilities held under multi-manager investment contracts      12     296 825     281 604
Financial liabilities of insurance cell-captive facilities                          352         320
Borrowings                                                                          719         725
Employee benefits                                                                   162         160
Deferred tax liabilities                                                            119         199
Provisions                                                                          304         291
Finance lease liabilities                                                            51          75
Operating lease liabilities                                                         197         182
Insurance payables                                                                3 572       2 960
Trade and other payables                                                            634         789
Liabilities of disposal group classified as held for sale                 8          14          11
Total liabilities                                                               302 949     287 316
Total equity and liabilities                                                    309 246     294 435
Total equity per above                                                            6 297       7 119
Number of ordinary shares in issue (net of treasury shares) (millions)            1 246       1 282
Net asset value per ordinary share (cents)                                          505         555


SUMMARY CONSOLIDATED STATEMENT OF CASH FLOWS
For the year ended 31 March 2018
Rm                                                                                 2018        2017
Cash flows from operating activities                        
Cash generated from operations                                                    1 013       1 091 
Net interest received                                                               151          56
Net cash flows received from/(paid to) insurance and policyholder contracts         348        (272) 
Net cash flows paid to policyholder investment contracts                         (1 920)     (1 007) 
Taxation paid                                                                      (333)       (378) 
Dividends paid                                                                     (829)       (509) 
Cash flows from operating activities - discontinued operations                       16         250 
Net cash outflow from operating activities                                       (1 554)       (769) 
                        
Cash flows from investing activities                        
Proceeds from sale of subsidiaries and businesses                                     -         883 
Payments for intangible assets                                                       (3)          -
Net cash (outflow)/inflow for financial assets                                     (145)         27
Payments for capital expenditure incurred on property, equipment 
  and computer software                                                            (321)       (125) 
Cash flows from investing activities - discontinued operations                        -          (9) 
Net cash (outflow)/inflow from investing activities                                (469)        776 
                        
Cash flows from financing activities                        
Repayment of borrowings                                                               -         (83) 
Proceeds from borrowings raised                                                       -         100 
Payments of lease liabilities                                                        (9)          -
Purchase of shares in terms of share buy-back transaction (1)                      (276)          -
Purchase of shares in terms of share incentive schemes                              (57)          -
Proceeds from non-controlling interests                                               -         744 
Payments to non-controlling interests                                               (14)       (113)
Cash flows from financing activities - discontinued operations                        -        (117) 
Net cash (outflow)/inflow from financing activities                                (356)        531 

(Decrease)/increase in cash and cash equivalents                                 (2 379)        538 
Cash and cash equivalents at the beginning of the year                           16 087      15 748 
Effects of exchange rate changes on cash and cash equivalents                        (6)       (199) 
Cash and cash equivalents at the end of the year                                 13 702      16 087 
                        
Analysed as follows:                        
Cash and cash equivalents of disposal group classified as held for sale              15          11 
Cash and cash equivalents of continuing operations                                5 794       6 263 
Cash held under multi-manager investment contracts                                7 887       9 813 
Cash held under cell-captive insurance contracts                                      6           -
                                                                                 13 702      16 087 
                        
1. The group purchased Alexander Forbes Group Holdings Limited shares to the value of R276 million 
   during the year in a general buy-back approved by shareholders on 27 March 2017.


SUMMARY CONSOLIDATED STATEMENT OF CHANGES IN EQUITY 
For the year ended 31 March 2018
                                                                                            Accumu- 
                                                                                              lated                Non-con-
                                                          Share    Treasury       Other      profit/               trolling       Total
Rm                                                      capital      shares    reserves       (loss)      Total    interest      equity
At 1 April 2016                                           6 192        (181)        157        (267)      5 901         255       6 156
Total comprehensive income                                    -           -        (510)      1 478         968          81       1 049
Profit for the year                                           -           -           -       1 465       1 465         109       1 574
Other comprehensive income                                    -           -        (510)         13        (497)        (28)       (525)
Total transactions with owners                                -          21          17          (6)         32        (118)        (86)
Introduction of empowerment partner (1)                       -           -           5         521         526         222         748
Movement of treasury shares in policyholder assets            -          21           -           -          21           -          21
Movement in share-based payment reserve                       -           -          12           -          12           -          12
Dividends paid                                                -           -           -        (509)       (509)       (197)       (706)
Loss on shareholder transactions (2)                          -           -           -         (18)        (18)         (4)        (22)
Other movements in non-controlling interest (3)               -           -           -           -           -        (139)       (139)
At 31 March 2017                                          6 192        (160)       (336)      1 205       6 901         218       7 119
                                                        
Total comprehensive income                                    -           -         (41)        242         201          83         284
Profit for the year                                           -           -           -         240         240          87         327
Other comprehensive income                                    -           -         (41)          2         (39)         (4)        (43)
Total transactions with owners                                -        (232)        418      (1 278)     (1 092)        (14)     (1 106)
Shares purchased in terms of share buy-back programme (4)     -        (276)          -           -        (276)          -        (276)
Shares purchased in terms of share incentive schemes          -         (57)          -           -         (57)          -         (57)
Settlement of share incentive schemes (5)                     -          39         (39)          -           -           -           -
Movement of treasury shares in policyholder assets            -          62           -           -          62           -          62
Dividends paid                                                -           -           -        (829)       (829)        (14)       (843)
Movement in share-based payment reserve                       -           -           8           -           8           -           8
Transfer to retained earnings (6)                             -           -         449        (449)          -           -           -
At 31 March 2018                                          6 192        (392)         41         169       6 010         287       6 297
                                                        
1. This amount relates to a disposal of equity interest in Alexander Forbes Limited to ARC.
2. Purchase by Alexander Forbes Investments Holdings Limited of the remaining 49.99% stake in Caveo 
   Fund Solutions Proprietary Limited from a non-controlling interest. 
3. These amounts include distributions made to non-controlling interest holders, as well as changes 
   to acquisition and disposal of equity held by non-controlling interests.
4. The group purchased Alexander Forbes Group Holdings Limited shares to the value of R276 million 
   during the year, at an average price of R6.89 per share, in a general buy-back approved by 
   shareholders on 27 March 2017.
5. During the year R26 million of the conditional share incentive scheme and R13 million of the 
   forfeitable share scheme were settled. Both amounts relate to the 2014 tranche.
6. During the year the group transferred a redemption reserve amounting to R449 million into 
   accumulated profits. This reserve arose in prior years on the redemption of preference shares. 
   The transfer has a nil impact on total equity, however, results in a reduction in accumulated profits.


SUMMARY CONSOLIDATED GROUP SEGMENTAL INCOME AND PROFIT ANALYSIS
For the year ended 31 March 2018
                                                     Operating income 
                                                  net of direct expenses             Profit from operations (1)
Rm                                             2018           %        2017        2018           %        2017
Corporate & employee benefits                 1 176           6       1 110         218          13         193
Consulting and Retirements                    1 111           6       1 053         199          16         172
Group risk                                       65          14          57          19         (10)         21
Investments                                     712          12         637         398          29         308
Institutional clients                         1 888           8       1 747         616          23         501
                                                
Wealth and investments                          856           2         836         391          (4)        406
Retail Insurance                                510           7         477         116          15         101
Retail clients                                1 366           4       1 313         507           -         507
                                                
Emerging Markets                                250           4         241          31         (11)         35
Administration only                             143         (15)        169           -           -           -
Corporate                                         -           -           -        (153)        104         (75)
Total group before items below                3 647           5       3 470       1 001           3         968
                                                
Accounting for share scheme costs                                                     -        (100)         (5)
Normalised earnings before non-trading items  3 647           5       3 470       1 001           4         963
Accounting for property leases                                                      (15)        (42)        (26)
Total group                                   3 647           5       3 470         986           5         937
                                                
Rm                                                                                 2018           %        2017
Normalised earnings before non-trading items                                      1 001           4         963
Non-trading and capital items (excluding goodwill impairment 
  and amortisation of PPA intangible assets)                                        (54)                    (50)
Investment income (excluding policyholder investment income)                        236                     156
Finance costs                                                                       (97)                    (89)
Normalised profit before tax                                                      1 086          11         980
Normalised income tax expense                                                      (352)                   (277)
Normalised profit after tax                                                         734           4         703
Profit from discontinued operations (2)                                               -                     172
Normalised profit for the period                                                    734         (16)        875
Attributable to non-controlling interest                                            (77)                   (105)
Normalised profit attributable to shareholders                                      657         (15)        770
                                                
Normalised earnings per share                                                      51.2         (14)       59.3
Normalised weighted average number of shares in issue (millions)                  1 283                   1 299
                                                
1. Profit from operations before share scheme costs, property lease adjustments and non-trading and capital items.
2. Discontinued operations are excluded from normalised earnings. In the prior year the operating profits of LCP 
   have been included in the normalised results for the eight months to the date of sale. This exception is 
   included due to the materiality of the earnings and to provide an appropriate comparison to the current year 
   based on the retained proceeds on disposal.

   A full reconciliation of the normalised earnings to the statutory income statement may be found in 
   the audited group consolidated annual financial statements.

The segmental analysis provided above reflects the operating structure under which management currently 
reports. The above table reflects a change in presentation from the segmental report presented in the 
prior year's results. Owing to the change in structure and the reallocation of certain business lines 
the prior year's numbers have been restated to provide the appropriate comparative numbers.


SUMMARY NOTES
For the year ended 31 March 2018
1.   BASIS OF PREPARATION          
     The Alexander Forbes Group Holdings Limited (the group) summary consolidated financial statements 
     for the year ended 31 March 2018 (results) are prepared in accordance with the requirements of 
     the JSE Limited (JSE) Listings Requirements for provisional reports, the requirements of 
     International Financial Reporting Standards (IFRS) and its interpretations as adopted by the 
     International Accounting Standards Board, the South African Institute of Chartered Accountants 
     (SAICA) Financial Reporting Guides as issued by the Accounting Practices Committee and Financial 
     Pronouncements as issued by the Financial Reporting Standards Council, the presentation 
     requirements of IAS 34 Interim Financial Reporting and the requirements of the South African 
     Companies Act applicable to summarised financial statements. 

     The accounting policies applied in the preparation of these consolidated financial statements 
     from which the results have been derived are consistent with the accounting policies applied 
     in the preparation of Alexander Forbes Group Holdings Limited's previous consolidated annual 
     financial statements. In addition, new standards, amendments and interpretations which became 
     effective in 2018 have been applied.

     While this report is itself not audited, the consolidated annual financial statements from which 
     the summary consolidated annual financial statements have been correctly derived were audited 
     by PricewaterhouseCoopers Inc., who expressed an unmodified opinion thereon. The audit report 
     does not necessarily report on all of the information contained in this report. Shareholders 
     are therefore advised that, in order to obtain a full understanding of the nature of the 
     auditor's engagement and, more specifically, the nature of the information that has been 
     audited, they should obtain a copy of the auditor's report together with the accompanying 
     audited consolidated annual financial statements, both of which are available for inspection at 
     the company's registered office. Copies can be requested from our registered office or downloaded 
     from the company's website following an announcement in June 2018 on the JSE's Securities 
     Exchange News Service (SENS) which will also contain information on the company's annual general 
     meeting and the 2018 integrated reporting suite.

     These summary consolidated financial statements were compiled under the supervision of 
     Naidene Ford-Hoon (Fok), CA(SA) the group chief financial officer. The board of directors of 
     Alexander Forbes Group Holdings Limited take full responsibility for the preparation of this 
     report and that the selected financial information has been correctly extracted from the 
     underlying audited consolidated annual financial statements.                
                        
     Rm                                                                            2018        2017
2.   FEE AND COMMISSION INCOME*                
     Brokerage fees and commission income                                            41          45
     Fee income from consulting and administration services                       2 143       2 096
     Fee income from investment management activities                             1 892       1 790
     Other income                                                                    18          38
                                                                                  4 094       3 969
                        
3.   NET INCOME FROM INSURANCE OPERATIONS                
     Gross earned premiums                                                        2 505       2 318
     Less: Reinsurers' share thereof                                             (1 473)     (1 399)
     Investment income from insurance operations                                     43          37
     Insurance claims, commissions and withdrawals                               (1 774)     (1 686)
     Plus: Reinsurers' share thereof                                              1 322       1 294
                                                                                    623         564
                        
4.   NON-TRADING AND CAPITAL ITEMS                
     Costs relating to strategic consulting engagement                              (34)        (39)
     Impairment/write-off of software                                               (17)         (6)
     Other                                                                           (3)         (5)
     Normalised non-trading and capital items                                       (54)        (50)
     Amortisation of intangible assets arising from business combination            (80)       (117)
     Goodwill written off (1)                                                      (317)          -
     Professional indemnity insurance cell-captive result                           (25)         30
     Total non-trading and capital items                                           (476)       (137)
                        
     *  Restated for the effects of discontinued operations.
     1. The goodwill balance for each cash-generating unit (CGU) is tested for impairment annually
        based on value-in-use calculations. During the current year goodwill allocated to the 
        Group risk (previously AF Life) CGU was fully written off.                 


5.   INVESTMENT INCOME                
     Interest income                                                                210         115
     Investment and dividend income                                                  31          33
     Foreign exchange (losses)/gains on intergroup loans                             (5)          8
     Investment income from general operations                                      236         156
     Investment returns linked to policyholder tax expense (1)                      (11)         22
     Total investment income                                                        225         178
                        
     1. Investment income includes an investment loss recognised as a result of policyholder tax 
        requirements of R11 million (2017: profit of R22 million).


6.   FINANCE COSTS                
     Interest on revolving credit facility                                          (60)        (66)
     Cost of hedging (2)                                                            (17)          -
     Other interest costs                                                           (20)        (23)
                                                                                    (97)        (89)
                        
     2. During the year the group entered into a forward exchange contract to hedge foreign 
        denominated cash flows relating to the IT modernisation project. The group designated the 
        changes in the fair value of the spot element as the hedging instrument. Consequently, 
        changes in the spot rate are accounted for in a cash flow hedge reserve via other comprehensive 
        income whereas the changes in the fair value as a result of the forward points are immediately 
        recognised in profit or loss and presented under finance costs.                

      
7.   INCOME TAX EXPENSE                
     South African income tax                
     Current tax                                                                   (335)       (268)
     Current year                                                                  (322)       (274)
     Prior year                                                                     (13)          6
     Deferred tax                                                                    39          33
     Current year                                                                    34          26
     Prior year                                                                       5           7
     Foreign income tax                
     Current tax                                                                    (16)         (5)
     Foreign withholding tax                                                         (7)         (5)
     Income tax expense relating to group profits                                  (319)       (245)
     Income tax (credit)/expense on policyholder investment returns                  11(3)      (22)
     Current tax - current year                                                     (44)        (24)
     Deferred tax - current year                                                     55           2
     Total income tax expense                                                      (308)       (267)
                        
     3. Credit due to net release of unrealised gains.                


8.   DISCONTINUED OPERATIONS                
     As part of the group's strategic refocusing of its operations certain entities have been 
     discontinued and disposed of. The assets and liabilities of these entities are presented as 
     assets and liabilities of disposal group classified as held for sale at the date of 
     discontinuance. The results of operations of the discontinued entity are reported separately 
     in the income statement with the prior year also being restated to take this into effect.

     The operations of Alexander Forbes East Africa (East Africa) were classified as a discontinued 
     operation during the year ended 31 March 2017. The assets and liabilities of this operation 
     were classified as assets and liabilities of disposal group classified as held for sale. 
     Certain delays caused by circumstances beyond the control of the group have resulted in 
     East Africa still being presented as a discontinued operation. The group, however, remains 
     committed to its plan to sell East Africa.

     In the prior year the results of discontinued operations included Alexander Forbes Compensation 
     Technologies (AFCT) and Lane Clark & Peacock (LCP). These operations were disposed of in the 
     same year, resulting in a profit of R796 million.                
                        
     Rm                                                                            2018        2017*
     Assets and liabilities of disposal group classified as held for sale                
     Long-term assets                                                                25           5
     Deferred tax assets                                                              1           1
     Trade and other receivables                                                     33          47
     Other current assets                                                             8           2
     Cash and cash equivalents                                                       15          11
     Total assets                                                                    82          66
     Deferred tax liabilities                                                         2           -
     Provisions                                                                       1           -
     Trade and other payables                                                        11          11
     Total liabilities                                                               14          11
                        
     Net profit of business units discontinued up to effective date of disposal                
     Fee and commission income                                                       81       1 303 
     Operating income net of direct expenses                                         81       1 303 
     Operating expenses                                                             (66)     (1 124) 
     Profit from operations before non-trading and capital items                     15         179 
     Non-trading and capital items (1)                                                8          (7) 
     Operating profit                                                                23         172 
     Share of net profit of associate                                                 2           4
     Profit before taxation                                                          25         176 
     Income tax expense                                                              (4)        (18) 
     Profit for the year from discontinued operations                                21         158 
     Profit on disposals                                                              -         796
     Total profit from discontinued operations                                       21         954
                        
     * Restated.
     1. Non-trading and capital items relate mainly to deferred proceeds on the sale of 
        Alexander Forbes Compensation Technologies.                


9.   EARNINGS PER SHARE                
     9.1  Basic earnings per share                
          Basic earnings per share is calculated by dividing the profit for the year attributable to 
          owners of the company by the weighted average number of shares in issue during the year.
                        
     9.2  Headline earnings per share                
          Headline earnings per share is calculated by excluding applicable non-trading and capital 
          gains and losses from the profit attributable to shareholders and dividing the 
          resultant headline earnings by the weighted average number of shares in issue during 
          the period. Headline earnings is defined in Circular 4/2018 issued by the South African 
          Institute of Chartered Accountants.                
                        
     9.3  Diluted earnings per share                
          Diluted earnings per share is calculated by adjusting the profit attributable to 
          owners of the company for any changes in income or expense that would result from the 
          conversion of dilutive potential shares and dividing the result by the weighted 
          average number of shares increased by the weighted average number of additional 
          shares that would have been outstanding, assuming the conversion of all dilutive 
          potential shares.                

     9.4  Normalised earnings per share                
          Normalised earnings per share is calculated by dividing the normalised profit for the year 
          attributable to owners of the company per the group segmental income and profit analysis 
          by the weighted average number of shares in issue, adjusted for shares held by policyholders 
          classified as treasury shares.                
                        
                                                                                   2018        2017
     9.5  Number of shares (million)                
          Weighted average number of shares                                       1 341       1 341 
          Weighted average shares held by policyholders classified as 
            treasury shares                                                         (14)        (19) 
          Weighted average treasury shares                                          (58)        (42) 
          Weighted average number of shares in issue (net of treasury shares)     1 269       1 280 
          Dilutive shares                                                             6           7 
          Diluted weighted average number of shares                               1 275       1 287 
                        
          Actual number of shares in issue                                        1 341       1 341 
          Actual treasury shares                                                    (95)        (59) 
          Shares in issue net of treasury shares                                  1 246       1 282 
                        
          Normalised number of shares                
          Weighted average number of shares in issue                              1 269       1 280
          Shares held by policyholders classified as treasury shares                 14          19
          Normalised number of shares in issue                                    1 283       1 299
                        
     9.6  Calculation of basic and headline earnings from total operations (Rm)                
          Profit attributable to owners of the company                              240       1 465 
          Adjusting items:                
          - Profit on disposal of subsidiary - discontinued operations                -        (796) 
          - Impairment of goodwill and intangible assets                            332          14 
          - Other capital items                                                      (9)          -
          Headline earnings for the year                                            563         683 
                        
          Earnings per share from total operations (1)                
          Basic earnings per share (cents)                                         18.9       114.5
          Headline earnings per share (cents)                                      44.4        53.4
          Diluted basic earnings per share (cents)                                 18.8       113.8
          Diluted headline earnings per share (cents)                              44.2        53.1
                        
          1. Amounts computed using unrounded numbers.                

     9.7  Calculation of normalised earnings from total operations (Rm)                
          Normalised profit for the year from continuing operations per 
            group segmental income and profit analysis                              734         703
                        
          Adjusted for:                
          - Profit from discontinued operations                                       -         172
          - Attributable to non-controlling interests                               (77)       (105)
          Normalised profit attributable to owners of the company                   657         770
                        
          Normalised basic earnings per share (1) (cents)                          51.2        59.3
                        
     9.8  Calculation of basic and headline earnings from continued operations (Rm)
          Profit after tax from continuing operations                               306         620 
          Less: Profit attributable to non-controlling interests                    (77)        (23) 
          Profit attributable to owners of the company                              229         597 
                        
          Adjusted for:                
          - Write-off relating to intangible assets                                 332           6 
          Headline earnings from continuing operations                              561         603 
                        
          Earnings per share from continuing operations (1)                
          Basic earnings per share from continuing operations (cents)              18.0        46.7
          Headline earnings per share from continuing operations (cents)           44.2        47.1
          Diluted basic earnings per share from continued operations (cents)       17.9        46.4
          Diluted headline earnings per share from continued operations (cents)    44.0        46.9
                        
     9.9  Calculation of basic and headline earnings from discontinued 
            operations (Rm)
          Profit after tax from discontinued operations                              21         954 
          Less: Profit attributable to non-controlling interests                    (10)        (86) 
          Profit from discontinued operations attributable to owners of the company  11         868 
                        
          Adjusted for:                
          - Profit on disposal of subsidiary                                          -        (796) 
          - Other capital items                                                      (9)          8
          Headline earnings from discontinued operations                              2          80 
                        
          Earnings per share from discontinued operations (1)                
          Basic earnings per share from discontinued operations (cents)             0.9        67.8
          Headline earnings per share from discontinued operations (cents)          0.2         6.3
          Diluted basic earnings per share from discontinued operations (cents)     0.9        67.4
          Diluted headline earnings per share from discontinued operations (cents)  0.2         6.2
                        
          1. Amounts computed using unrounded numbers.                


     Rm                                                                            2018        2017
10.  Capital expenditure for the year                                               345(1)      132
                        
     1. Mainly additions relating to the IT modernisation project amounting to R272 million 
        (inclusive of R7 million reclassification of hedging reserve).                


     Rm                                                                            2018        2017
11.  OPERATING LEASE COMMITMENTS                
     Due within one year                                                            184         187
     Due between one and five years                                                 755         766
     Due after five years                                                           354         558
     Total operating lease commitments                                            1 293       1 511
                        
     The group has capital commitments amounting to R308 million. Capital expenditure and commitments 
     will be funded from internal cash resources.                


12.  FINANCIAL ASSETS AND LIABILITIES HELD UNDER MULTI-MANAGER INVESTMENT CONTRACTS
     The policyholder assets held by the group's multi-manager investment subsidiary, AF Investments, 
     in South Africa and Namibia are recognised on the statement of financial position in terms of IFRS. 
     These assets are directly matched by linked obligations to policyholders. 

     As a result of the group being listed, investments by underlying asset managers in the listed 
     shares of the group are recognised as treasury shares and all fair value adjustments recognised 
     on these treasury shares are reversed, while the corresponding fair value adjustments of the 
     liability continues to be recognised in the income statement. The resultant loss for the year of 
     R24 million (2017: R2 million) has been disclosed separately on the face of the income statement  
     This treatment also affects the number of shares in issue, the impact of which is disclosed in note 9.

     Below is a reconciliation of the assets held under multi-manager investment contracts with the 
     linked liabilities under such contracts:                
                        
     Rm                                                                            2018        2017
     Total financial assets held under multi-manager investment contracts 
       (per statement of financial position)                                    296 758     281 498
     Reversal of adjustments made under IFRS:                
     Alexander Forbes shares held as policyholder assets and reclassified in 
       the group statement of financial position as treasury shares                  73         137
     Financial effects of accounting for policyholder investments as 
       treasury shares - prior years                                                (30)        (33)
     Financial effects of accounting for policyholder investments as 
       treasury shares - current year                                                24           2
     Total financial liabilities held for policyholders under multi-manager 
       investment contracts                                                     296 825     281 604


13.  FINANCIAL RISK MANAGEMENT AND FINANCIAL INSTRUMENTS
     13.1  Financial risk factors
           The group's activities expose it to a variety of financial risks: market risk (including 
           currency risk, fair value interest rate risk, cash flow interest rate risk and price risk), 
           credit risk and liquidity risk. 

           The summary consolidated financial statements do not include all financial risk management 
           information and disclosures required in the annual financial statements and this disclosure 
           should be read in conjunction with the group's annual financial statements as at 31 March 2018.

           There have been no material changes in the risk management or in any risk management policies 
           since the year-end.                                
                                                
     13.2  Liquidity risk                                
           Compared to the 31 March 2017 year-end, there was no material change in the contractual 
           undiscounted cash outflows for financial liabilities.                                 

     13.3  Fair value hierarchy                                
           The group classifies fair value measurements using a fair value hierarchy that reflects 
           the significance of the inputs used in making the measurements. The fair value hierarchy 
           has the following levels:

           - Level 1: Quoted prices in active markets for identical assets or liabilities.
           - Level 2: Inputs other than quoted prices that are observable for the asset or liability, 
                      either directly or indirectly.
           - Level 3: Inputs for valuation that are not based on observable market data (that is, 
                      inputs are unobservable).

           The table below analyses financial instruments carried at fair value, by valuation method.
                                                
           Rm                                                                   Level 1     Level 2     Level 3       Total
           2018                                
           Financial assets measured at fair value                                
           Financial assets held under multi-manager investment contracts       176 993     107 014       4 864     288 871
           Financial assets of insurance cell-captive facilities                    178         168           -         346
           General operations                                                         -         346          14         360
           Total financial assets measured at fair value                        177 171     107 528       4 878     289 577
                                                
           Cash held under multi-manager investment contracts                         -       7 887           -       7 887
           Cash held under insurance cell-captive contracts                           -           6           -           6
                                                
           Financial liabilities measured at fair value                                
           Financial liabilities held under multi-manager investment contracts        -     291 937       4 888     296 825 
           Financial liabilities of insurance cell-captive facilities                 -         352           -         352 
           Total financial liabilities measured at fair value                         -     292 289       4 888     297 177 
                                                
           2017                                
           Financial assets measured at fair value                                
           Financial assets held under multi-manager investment contracts       185 603      83 311       2 771     271 685
           Financial assets of insurance cell-captive facilities                    172         148           -         320 
           General operations                                                         -         260          13         273
           Total financial assets measured at fair value                        185 775      83 719       2 784     272 278 
                                                
           Cash held under multi-manager investment contracts                         -       9 813           -       9 813 
                                                
           Financial liabilities measured at fair value                                
           Financial liabilities held under multi-manager investment contracts        -     278 833       2 771     281 604 
           Financial liabilities of insurance cell-captive facilities                 -         320           -         320 
           Total financial liabilities measured at fair value                         -     279 153       2 771     281 924

           Level 3 reconciliation          
           Level 3 financial assets and liabilities comprise mainly policyholder and cell-owner assets 
           and liabilities. Financial assets and financial liabilities in this level are insignificant 
           in relation to total financial assets and financial liabilities respectively. In addition, 
           the movements in Level 3 financial assets are directly linked to the movements in the linked 
           investment liability. Any fair value gains and losses resulting from policyholder or 
           cell-owner financial assets and financial liabilities have no impact on profit or loss. 
           There was no change in the valuation methodology of Level 3 assets during the year under review.

           Sensitivity analysis for Level 3 financial assets                
           The following table presents significant inputs to show the sensitivity of Level 3 
           measurements and assumptions used to determine the fair value of the financial assets:
                                

           Instrument                               Valuation technique                    Significant inputs
           Suspended listed equities                Exchange trade price                   Last exchange traded price
           Community property company assets        Discounted cash flow model             Capitalisation rates and discounts rates
           Infrastructure and development assets    Equity                                 Equity
                                                    Distribution discount model, cost,     Interest rates and exchange traded prices
                                                    mark to market, price earnings        
                                                    multiple and liquidation value       
                                                    Debt                                   Debt
                                                    Discounted cash flow model             Interest rates - fixed and floating
                                
           The group's overall profit or loss is not sensitive to the inputs of the models applied 
           to derive fair value as the assets are economically matched to the liabilities in the 
           multi-manager.
                                
     13.4  Valuation methods and assumptions for valuation techniques                 
           There were no changes in the valuation methods and assumptions for valuation techniques 
           since 31 March 2017. A detailed description of the valuation methods and assumptions for 
           valuation techniques is available in our annual financial statements for the year ended 
           31 March 2018.                 
                                
     13.5  Fair value of financial assets and financial liabilities measured at amortised cost
           The fair value of the following financial assets and liabilities measured at amortised cost 
           approximate their carrying amount:                
           - Trade and other receivables                
           - Insurance receivables                
           - Cash and cash equivalents                 
           - Trade and other payables                
           - Insurance payables                
           - Borrowings                
              
                  
14.  CRITICAL ASSUMPTIONS AND JUDGEMENTS                        
     In the prior year we referred to a specific matter which was and is still being reviewed by a 
     foreign regulator in respect of a legacy subsidiary business that has been sold. Whilst this 
     review is ongoing, the skilled person appointed by the regulator has issued a draft report 
     indicating further investigation and work is justified and is currently being undertaken. 
     The claim, should any arise, will be as a result of warrantees provided on the original sale 
     of the business. Management has assessed and concluded that it is still too early to determine 
     (i) the likelihood and magnitude of any liability that may arise and (ii) in the event a liability 
     does arise, if it will impact the group. The group is adequately insured for possible claims as 
     a result of such errors and omissions. In addition, management has obtained confirmation from 
     the insurance underwriters indicating that, should a liability arise, the event will be covered 
     subject to the terms and conditions of the policy.                        
                      
          
15.  EVENTS AFTER REPORTING PERIOD                        
     Settlement of finance lease liability                        
     During March 2018 the group successfully negotiated a settlement of the future minimum lease 
     payments. This payment was made during April 2018.
                                
16.  CORPORATE GOVERNANCE                        
     The company prescribes to the principles and practices contained in the King IV (Trademark) Report 
     on Corporate Governance for South Africa in 2016. Detailed disclosure of our application and 
     explanations will be available on our website in July 2018, following an announcement on SENS. 
     Please contact our group general council and company secretary, Carina Wessels, for any 
     additional information in this regard.                        


Glossary
Operating income net of direct expenses (operating income)
This represents gross revenue net of direct product costs. The group's gross revenue is derived 
from fees charged for consulting, administration and the management of investments through multi-
manager portfolios. In addition, operating income includes the net result from both long-term and 
short-term insurance operations.

Consulting
Includes actuarial consulting, healthcare actuarial and consulting, as well as fund administration 
and consulting to standalone retirement funds.

Cost-to-income ratio
The cost-to-income ratio is measured as the operating expense (which may be calculated as the 
difference between operating income and operating profit before non-trading items) divided by the 
operating income net of direct expenses.

Dividend cover
The dividend cover reflects the number of times that the earnings of the group will cover the final 
declared dividend for the period. The cover ratio may be calculated by dividing the normalised 
headline earnings per share by the interim and final dividend declared for the period.

EBITDA
The group calculates EBITDA by taking operating profit, adding back the depreciation and amortisation 
of tangible and intangible assets (including the impairment of goodwill and software intangible assets). 

JIBAR
Johannesburg Interbank Average Rate 

Retirements
Includes fund administration and consulting to umbrella retirement funds and beneficiary funds.

Group risk
Group risk and disability insurance through Alexander Forbes Life provided to corporates and 
retirement funds.

Wealth and investments
The Wealth and investments segment of the retail business is focused on generating revenue through 
the offering of financial advice, and the administration and management of investments. This 
segment incorporates financial planning consultants (FPCs), AF Individual Client Administration 
(AFICA), AF Preservation Fund and the retail assets under management in Investments.

Retail insurance
The Retail insurance businesses comprise AF Insurance, which provides short-term insurance 
solutions to individuals, and the AF Life individual insurance business.

Total shareholder return
The principle of total shareholder return is to measure the return that would be achieved by a 
shareholder who invests in the group on the first day of the financial year and disinvests on the 
last date of the year. The return includes any cash flows received by the shareholder during this 
period. 

Profit from operations
Profit from operations before share scheme costs, property lease adjustments and non-trading and 
capital items.

Normalised segmental results
The group's segmental results are reflected to include the normalised results which is the basis 
upon which management manages the group and reflects the economic substance of the group's 
performance. The adjustments between the IFRS summary consolidated income statement and the 
normalised results are as follows:
- accounting for property lease; 
- amortisation of intangible assets arising from business combination; 
- reported loss arising from accounting for policyholder investment in treasury shares; 
- professional indemnity insurance cell-captive results; and 
- investment income and taxation payable on behalf of policyholders.


ABOUT ALEXANDER FORBES
Alexander Forbes is a diversified financial services group headquartered in South Africa providing a 
broad range of retirements, health, investments, insurance and wealth management solutions to both 
corporate clients and individuals through an integrated platform. Alexander Forbes is listed on the 
Johannesburg Stock Exchange ("JSE"), and its primary clients span both the private and public 
sector market segments, including employers, retirement, health, investment and other special 
purpose funds on the institutional side, and individual members and beneficiaries of these funds, 
as well as the wider individual market, on the retail side. Alexander Forbes' principal geographic 
focus is in South Africa, where it has been operating since 1935, sub-Saharan Africa, the UK and 
other select emerging market jurisdictions.


CORPORATE INFORMATION

ALEXANDER FORBES GROUP HOLDINGS LIMITED 
Incorporated in the Republic of South Africa
(Registration number: 2006/025226/06)
JSE share code: AFH 
ISIN: ZAE000191516

Independent directors
N Nyembezi (Chair), MD Collier, RM Head, M Ramplin, NG Payne

Non-executive directors
BJ Memela-Khambula, DJ Anderson, WS O'Regan, NB Radebe

Executive directors
AA Darfoor (Group Chief Executive)
N Ford-Hoon (Fok) (Group Chief Financial Officer)

Group general council and company secretary
CH Wessels

Investor relations
Z Amra

Registered office
Alexander Forbes, 115 West Street, Sandown, 2196

Transfer secretaries
Computershare Investor Services Proprietary Limited
Rosebank Towers, 15 Biermann Avenue, Rosebank, 2196
PO Box 61051, Marshalltown, 2107

Sponsor
Rand Merchant Bank (A division of FirstRand Bank Limited)
1 Merchant Place, corner of Fredman Drive and Rivonia Road, Sandton, 2196

Website
http://www.alexanderforbes.co.za

Date of issue: 11 June 2018



Date: 11/06/2018 08:23:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of
 the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, 
indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on,
 information disseminated through SENS.

Share This Story