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LEWIS GROUP LIMITED - Final audited results for the year ended 31 March 2017

Release Date: 24/05/2017 07:05
Code(s): LEW     PDF:  
Wrap Text
Final audited results for the year ended 31 March 2017

LEWIS GROUP LTD
Registration number: 2004/009817/06
Share code: LEW
ISIN: ZAE000058236 
Bond code: LEW01 
Bond ISIN No. ZAG000110222

FINAL AUDITED RESULTS
for the year ended 31 March 2017

GROSS MARGIN
41.6%

OPERATING MARGIN
10.1%

HEADLINE EARNINGS PER SHARE
400.1 cents

TOTAL DIVIDEND
200 cents per share

GEARING
2.9%

TRADING AND FINANCIAL
PERFORMANCE
Trading conditions continued to deteriorate during
the year as economic growth slowed, the group's
customer base was adversely impacted by the
affordability assessment regulations, high levels
of unemployment and the protracted drought
affecting the rural economy.

After increasing by 1% in the first half of the reporting
year, merchandise sales slowed in the second
half and ended the year 2% lower. Like-for-like
merchandise sales declined by 9%. Stores outside
South Africa contributed 24.1% of merchandise
sales (LY 17.4%).

Group credit sales account for 65.2%
(2016: 64.3%) of total sales. Credit sales in Beares
account for 56.6% of the brand's sales while 67.2%
of Lewis and Best Home and Electric sales are
on credit.

Revenue at R5.6 billion was 3.3% down on the previous
year owing to a 4.3% decline in other revenue.

The gross profit margin expanded by 360
basis points to 41.6% due to more competitive
procurement of locally sourced product, tight stock
control and an increased sales contribution from
the higher margin furniture category. Furniture
accounted for 56.3% of total sales compared to
54.4% in the prior year.

Operating costs, excluding debtor costs, were well
contained to an increase of only 5.5%. Expenses
were impacted by the integration of the stores
acquired outside South Africa, general compliance
costs including the compliance call centre at head
office and upgrades to the point-of-sale system
in stores.

Slower revenue growth and higher operating
and debtor costs contributed to the group's
operating margin contracting to 10.1%
(2016: 14.1%).

Earnings for the prior year included a once-off
capital gain of R495.6 million as a result of realising
a large portion of the investment portfolio with
Monarch Insurance Company Limited, the group's
insurer, which impacted earnings per share reported
last year.

Headline earnings declined from R552 million to
R355 million with headline earnings per share 35.6%
lower at 400.1 cents.

The group remains strongly cash-generative. Cash
generated from operating and investing activities
was used to repay borrowings of R1 billion and to
fund dividend payments of R357 million.

At the end of the reporting period the group's cash
and cash equivalents totalled R789 million.The net asset 
value per share has remained stable at 6 133 cents, 
highlighting the strength of the group's balance sheet.
Consequently, the directors declared a final dividend 
of 100 cents per share, bringing the total dividend for 
the year to 200 cents per share (2016: 517 cents).

DEBTOR MANAGEMENT
The collection performance of the debtors' book
remains stable and debtor cost growth increased
by 6.0% for the year reflecting an improvement
from the 17% growth of last year. Debtor costs as a
percentage of net debtors increased from 17.1% to
19.1% as a result of the higher bad debt experience
and a lower debtor base. The level of satisfactory
paid customers at 68.5% compares to last year's
68.8% despite the deteriorating consumer credit
environment.

RETAIL STORE FOOTPRINT
At year-end the group traded out of 761 stores
across its three retail brands. Overall trading space
was reduced by 2.5% as the group continued to
open smaller format Lewis stores and close marginal
stores. Lewis now has 201 smaller format stores in
its portfolio of 513 stores. During the year 17 stores
were relocated to better trading sites or smaller
premises, and 32 stores were refurbished.

Following the integration of the 56 Ellerines and
Beares stores acquired in Botswana, Lesotho,
Namibia and Swaziland, the group has 116 stores
outside of South Africa, accounting for 15% of the
total store Base.

SHARE REPURCHASES
The Board has resolved to implement a share
repurchase program pursuant to the authority
granted by shareholders at the Annual General
Meeting on 21 October 2016.

PROSPECTS
Trading conditions are not expected to improve in
the short term and in this environment of muted
consumer spending, management will remain
focused on tight expense control, improving
collections productivity, driving sales growth and
sourcing innovative merchandise ranges which
appeal to its target market.

The group's solid balance sheet supported by
its strong cash position and current low levels of
gearing at 2.9% (compared to 25.5% a year ago)
provide a good platform for the group's medium-to
longer-term growth strategies.

DIVIDEND DECLARATION
Notice is hereby given that a final gross cash
dividend of 100 cents per share in respect of
the year ended 31 March 2017 has been declared
payable to holders of ordinary shares. The number
of shares in issue as of the date of declaration is
98 057 959. The dividend has been declared out
of income reserves and is subject to a dividend tax
of 20%. The dividend for determining the dividend
tax is 100 cents and the dividend tax payable is
20 cents for shareholders who are not exempt. The
net dividend for shareholders who are not exempt
will therefore be 80 cents. The dividend tax rate
may be reduced where the shareholder is a tax
resident in a foreign jurisdiction which has a Double
Tax Convention with South Africa and meets the
requirements for a reduced rate. The company's
tax reference number is 9551/419/15/4.

The following dates are applicable to this
declaration:

Last date of trade "cum" dividend           Tuesday 18 July 2017

Date of trading commences "ex" dividend   Wednesday 19 July 2017

Record date                                  Friday 21 July 2017

Date of payment                              Monday 24 July 2017

Share certificates may not be dematerialised or
rematerialised between Wednesday 19 July 2017
and Friday 21 July 2017, both days inclusive.

For and on behalf of the Board

David Nurek                 Johan Enslin
Independent                 Chief executive officer
Non-executive chairman

Les Davies
Chief financial officer

Cape Town
24 May 2017

EXTERNAL AUDITORS' OPINION
These summary consolidated financial statements
for the year ended 31 March 2017 have been audited
by PricewaterhouseCoopers Inc., who expressed
an unmodified opinion thereon. The auditor also
expressed an unmodified opinion on the annual
financial statements from which these summary
consolidated financial statements were derived.

A copy of the auditor's report on the summary
consolidated financial statements and of the
auditor's report on the annual consolidated
financial statements are available for inspection
at the company's registered office, together with
the financial statements identified in the respective
auditor's reports.

INCOME STATEMENT  
                                                                   2017         2016
                                                                Audited      Audited
                                                      Notes          Rm           Rm
Revenue                                                         5 592.1      5 785.0
Merchandise sales                                         6     2 607.9      2 667.7
Finance charges and initiation fees earned                      1 451.8      1 426.3
Insurance revenue                                                 822.3        908.2
Ancillary services                                                710.1        782.8

Cost of merchandise sales                                 6   (1 522.4)    (1 652.8)
Operating costs                                               (3 504.9)    (3 317.2)
Debtor costs                                            2.2   (1 065.5)    (1 005.1)
Employment costs                                                (987.0)      (946.3)
Occupancy costs                                                 (370.8)      (329.1)
Administration and IT                                           (318.4)      (274.5)
Transport and travel                                            (202.8)      (224.2)
Marketing                                                       (199.9)      (192.4)
Depreciation and amortisation                                    (90.1)       (85.6)
Other operating costs                                           (270.4)      (260.0)

Operating profit before investment income                         564.8        815.0
Investment income                                       3.2       104.9        600.6
Profit before finance costs                                       669.7      1 415.6
Net finance costs                                               (148.4)      (136.1)
Interest paid                                                   (174.3)      (158.4)
Interest received                                                  39.4         14.0
Forward exchange contracts                                       (13.5)          8.3
Profit before taxation                                            521.3      1 279.5
Taxation                                                  7     (163.3)      (318.0)
Net profit attributable to ordinary shareholders                  358.0        961.5
Earnings per share (cents)                                        403.5      1 082.6
Diluted earnings per share (cents)                                399.1      1 073.9

STATEMENT OF COMPREHENSIVE INCOME

Net profit for the year                                           358.0        961.5
Items that may be subsequently reclassified to income
statement:
Movement in other reserves                                        (2.4)      (456.7)
Fair value adjustment to available-for-sale investments             9.6       (71.2)
Disposal of available-for-sale investments                        (0.2)      (406.3)
Foreign currency translation reserve                             (11.8)         20.8
Items that may not be subsequently reclassified to income
statement:
Retirement benefit remeasurements                                   1.2        (2.3)
Other comprehensive income                                        (1.2)      (459.0)
Total comprehensive income for the year attributable to           356.8        502.5
equity shareholders

EARNINGS AND DIVIDENDS PER SHARE
                                                                   2017         2016
                                                                Audited      Audited
                                                                     Rm           Rm
1. Weighted Average No. of Shares   
   Weighted average                                              88 730       88 811
   Diluted weighted average                                      89 699       89 532
2. Headline Earnings (Rm)   
   Attributable earnings                                          358.0        961.5
   Profit on disposal of fixed assets                             (1.6)        (2.7)
   Profit on disposal of available-for-sale investments           (0.2)      (406.3)
   Gain on acquisition of Beares                                  (1.2)        (0.4)
   Headline earnings                                              355.0        552.1
3. Earnings per Share (cents)   
   Earnings per share                                             403.5      1 082.6
   Diluted earnings per share                                     399.1      1 073.9
4. Headline Earnings per Share (cents)   
   Headline earnings per share                                    400.1        621.7
   Diluted headline earnings per share                            395.8        616.7
5. Dividends per Share (cents)   
   Dividends paid per share   
     Final dividend 2016 (2015)                                   302.0        302.0
     Interim dividend 2017 (2016)                                 100.0        215.0
                                                                  402.0        517.0
   Dividends declared per share   
     Interim dividend 2017 (2016)                                 100.0        215.0
     Final dividend 2017 (2016)                                   100.0        302.0
                                                                  200.0        517.0
BALANCE SHEET
                                                                   2017         2016
                                                                Audited      Audited
                                                        Notes        Rm           Rm
Assets 
Non-current assets
Property, plant and equipment                                     343.5        370.4
Trademarks                                                         66.2         61.4
Goodwill                                                            5.5            –
Deferred taxation                                                  48.9         85.7
Retirement benefit asset                                           55.0         63.0
Financial assets – insurance investments                  3.1     455.9        432.0
                                                                  975.0      1 012.5
Current assets
Inventories                                                       454.6        444.5
Trade and other receivables                               2.1   4 225.8      4 514.3
Reinsurance assets                                        3.3     152.2        397.3
Insurance premiums in advance                                     403.2      1 185.4
Taxation                                                          181.1         28.3
Financial assets – insurance investments                  3.1     294.9      1 236.5
Cash-on-hand and deposits                                         788.6        587.2
                                                                6 500.4      8 393.5
Total assets                                                    7 475.4      9 406.0
Equity and liabilities
Capital and reserves
Share capital and premium                                         108.3         92.1
Other reserves                                                      6.2         27.5
Retained earnings                                               5 330.8      5 329.8
                                                                5 445.3      5 449.4
Non-current liabilities
Long-term interest-bearing borrowings                       4     700.0      1 375.0
Deferred taxation                                                  91.0         60.8
Retirement benefit liability                                      101.7        100.2
                                                                  892.7      1 536.0
Current liabilities
Trade and other payables                                          271.3        270.2
Reinsurance and insurance liabilities                     3.4     618.8      1 550.4
Short-term interest-bearing borrowings                      4     247.3        600.0
                                                                1 137.4      2 420.6
Total equity and liabilities                                    7 475.4      9 406.0

STATEMENT OF CHANGES IN EQUITY
                                                                   2017         2016
                                                                Audited      Audited
                                                                     Rm           Rm
Share capital and premium
Opening balance                                                    92.1        110.8
Cost of own shares acquired (treasury shares)                         –       (53.0)
Share awards to employees                                          16.2         34.3
                                                                  108.3         92.1
Other reserves
Opening balance                                                    27.5        492.4
Other comprehensive income for the year                           (2.4)      (456.7)
Share-based payment                                               (4.0)         10.3
Transfer of share-based payment reserve to retained earnings on  (14.9)       (18.5)
vesting
                                                                    6.2         27.5
Retained earnings
Opening balance                                                 5 329.8      4 845.4
Net profit attributable to ordinary shareholders                  358.0        961.5
Distribution to shareholders                                    (356.9)      (459.0)
Share awards to employees                                        (16.2)       (34.3)
Transfer from other reserves                                       14.9         18.5
Retirement benefit remeasurements                                   1.2        (2.3)
                                                                5 330.8      5 329.8
Balance as at 31 March 2017                                     5 445.3      5 449.4

CASH FLOW STATEMENT
                                                                   2017         2016
                                                                Audited      Audited
                                                         Notes       Rm           Rm
Cash flow from operating activities
Cash flow from trading                                            540.9      1 104.7
Operating profit before investment income                         564.8        815.0
Adjusted for:
  Share-based payments                                            (4.0)         10.3
  Depreciation and amortisation                                    90.1         85.6
  Movement in debtors impairment provision                         27.0        239.3
  Movement in other provisions                                  (144.7)       (46.2)
  Other movements                                                   7.7          0.7
Changes in working capital:                                       573.9      (154.3)
Decrease/(increase) in inventories                                 11.6        (6.6)
Decrease/(increase) in trade and other receivables                322.8      (242.0)
Increase in trade payables                                        143.8         35.3
Decrease in insurance premiums in advance                         782.2        300.1
Decrease in reinsurance assets                                    245.1         84.5
Decrease in reinsurance and insurance liabilities               (931.6)      (325.6)
Cash generated from operations                                  1 114.8        950.4
Interest received                                                 144.0         99.3
Dividends received                                                    –         19.7
Interest paid                                                   (187.8)      (150.1)
Taxation paid                                                   (254.8)      (330.3)
                                                                  816.2        589.0
Cash utilised in investing activities
Net disposals of insurance business investments                   931.1         79.6
  Purchase of insurance investments                           (2 253.8)    (1 574.8)
  Disposals of insurance investments                            3 184.9      1 654.4
Acquisition of property, plant and equipment                     (61.3)      (104.3)
Purchase of businesses                                     9    (107.6)      (101.1)
Proceeds on disposal of property, plant and equipment               7.6         12.7
                                                                  769.8      (113.1)
Cash flow from financing activities
Dividends paid                                                  (356.9)      (459.0)
Proceeds from borrowings                                              –      1 150.0
Repayments of borrowings                                      (1 027.7)      (700.0)
Purchase of own shares                                                –       (53.0)
                                                              (1 384.6)       (62.0)
Net increase in cash and cash equivalents                         201.4        413.9
Cash and cash equivalents at the beginning of the year            587.2        173.3
Cash and cash equivalents at the end of the year                  788.6        587.2

1.   Basis of Reporting
     The summary consolidated financial statements are prepared in accordance with the requirements
     of the JSE Limited (JSE) for summary financial statements, and the requirements of the Companies
     Act applicable to summary financial statements. The JSE requires summary financial statements to
     be prepared in accordance with the framework concepts and the measurement and recognition
     requirements of International Financial Reporting Standards (IFRS) and SAICA Financial Reporting
     Guides as issued by the Accounting Practices Committee and Financial Pronouncements as issued
     by the Financial Reporting Standards Council and to also, as a minimum, contain the information
     required by IAS 34 Interim Financial Reporting.

     The accounting policies applied in the preparation of the consolidated financial statements from
     which the summary consolidated financial statements were derived are in terms of International
     Financial Reporting Standards and are consistent with those accounting policies applied in the
     preparation of the previous consolidated annual financial statements.

     These financial statements are a summary of the group's audited annual financial statements for
     the year ended 31 March 2017. The audited annual financial statements were prepared by the
     group's Finance Department under the supervision of the Chief Financial Officer, Mr. L A Davies
     CA(SA). A copy of the full set of the audited financial statements is available for inspection at the
     company's registered office.
                                                                                  2017        2016
                                                                               Audited     Audited
                                                                                    Rm          Rm
2.   Trade and other receivables
2.1  Trade receivables
     Instalment sale and loan receivables                                      6 107.1     6 482.6
     Unearned provisions                                                       (525.9)     (606.3)
     Provision for unearned maintenance income                                 (320.0)     (376.5)
     Provision for unearned finance charges and unearned initiation fees       (205.9)     (229.8)
 
      Net instalment sale and loan receivables                                 5 581.2     5 876.3
      Provision for impairment                                               (1 560.6)   (1 533.6)
                                                                               4 020.6     4 342.7
      Other receivables                                                          205.2       171.6
                                                                               4 225.8     4 514.3
      Debtors' impairment provision as % of net debtors                          28.0%       26.1%
 
      Amounts due from instalment sale and loan receivables after one year are reflected as current,
      as they form part of the normal operating cycle. The credit terms of instalment sale and loan
      receivables range from six to 36 months.

      Credit risk of Trade Receivables
      Credit risk is the risk of suffering financial loss, should any of the group's customers and counterparties
      fail to fulfil their contractual obligations with the group. The main credit risk faced is that customers
      will not meet their payment obligations in terms of the sale agreements concluded.

      Credit granting
      The group has developed advanced credit-granting systems to properly assess the customer. The
      credit underwriting process flows through the following stages:
           
      -  Credit scoring: this involves the gathering of appropriate information from the client, use of
         credit bureaus and third parties such as employers. These input variables are run through
         the various credit scorecards. Lewis deals with its new customers and existing customers
         differently when credit scoring takes place.

         The process differs as follows:
         – For new customers, application risk scorecards predict the risk with the emphasis for such
           an evaluation on information from credit bureaus and third-party information.
             
         – For existing customers, behavioural scorecards have been developed to assess the risk
           through predictive behaviour with the emphasis on the customer's payment record with
           Lewis, bureau and other information being considered.

      -  Assessing client affordability: this process involves collecting information regarding the
         customer's income levels, expenses and current debt obligations. Lewis has its own priority
         expense model based on surveys conducted with customers in addition to the National
         Credit Regulator's expense table.

      -  Determining the credit limit for the customer: the customer's risk score determined by the
         scorecard together with the expense assessment and outstanding obligations are used to
         calculate a credit limit within the customer's affordability level.

     The credit granting systems enable the group to determine its appetite for risk. In determining
     the acceptable level of risk, the potential loss is weighed up against the revenue potential using
     the predictive behavioural models inherent in the credit-granting system. The group monitors
     any variances from the level of risk that has been adopted and adjusts the credit-granting process
     on a regular basis.

     The group manages its risk effectively by assessing the customer's ability to service the proposed
     monthly instalment. However, collateral exists in that ownership of merchandise is retained until the
     customer settles the account in full.
     
     Impairment Provision
     The customer's payment profile is managed using payment ratings. Payment ratings are determined on an
     individual customer level and aggregated over all the customer's sub-accounts. Payment ratings measure
     the customer's actual payments received over the lifetime of the account relative to the instalments due
     in terms of the contract. These payment ratings are used to categorise and report on customers at the
     store level to follow up the slow paying and non-performing customers. There are 13 payment rating
     categories a customer can fall into following the monthly assessment.
     
     The payment rating is integral to the calculation of the debtor's impairment provision. Impaired receivables
     are carried at their net present value of the estimated future cash flows from such accounts, discounted
     at the original effective interest rate implicit in the credit agreement. Estimated future cash flows are
     projected utilising the payment ratings.
     
     The management of the debtor book and the determination of the impairment provision utilises the
     payment rating as a leading indicator. Past customer behaviour as reflected in the payment ratings
     determine future expected collections for the purpose of the impairment provision. The impairment
     provision being the result of the payment ratings is a key indicator to the ultimate cash recovery expected
     for each individual customer.
     
     The impairment calculation is performed on a monthly basis taking into account the payment behaviour
     of the debtors book, having regard to the payment rating and age of the debtors account.
     
     Various profiles of the impairment provision are prepared monthly. The credit risk systems (the system
     that monitors the customer's payment behaviour post-credit granting) also produces customer payment
     data. The aforementioned and the key indicators are monitored by senior management to analyse and
     assess the state of the debtors book. Daily collection statistics are also collated to identify trends early.
     
     The key indicators that are reviewed include, inter alia, the following:
     
     -  Number of satisfactory paid customers. While the expectation is that the gross receivables would
        be the key indicator, this is not the case as there is a distortion created by the slow-paying and
        non-performing customer's balances growing faster than satisfactory paid customers. The key
        operational objective is to have as many satisfactory paid customers as possible as it is the group's
        expectation that these customers will settle their accounts, albeit that certain categories of satisfactory
        paid customers may settle past their contractual term. Satisfactory paid customers are the source of
        future repeat business which is one of the core strengths of the business model.
     
     -  The level of impairment provision applicable to the payment rating and the trend thereof over the
        months. This is correlated with collection statistics and customer payment data produced by the
        credit risk systems.

     Contractual Arrears
     The key aspect of the arrears calculation is Lewis's policy not to reschedule arrears nor to amend the
     terms of the original contract. In other words, the contractual arrears calculated is the actual arrears in
     terms of the originally signed agreement.
     
     From the onset of the agreement, contractual arrears is calculated by comparing payments made life-
     to-date with the originally calculated instalments due life-to-date, causing a customer who is paying
     less than the required contracted instalment to immediately fall into arrears. Once the customer
     exceeds the term of the agreement by paying less than the required contracted instalments, the full
     balance owing will be in arrears. The group does not consider arrears the leading indicator, but rather
     payment ratings for the reasons mentioned above.
     
     Combined impairment and contractual arrears table
     
     The table reflects the following:
     -  A summary of the four main groupings of payment ratings describing
        payment behaviour. The payment ratings categorise individual
        customers into 13 payment categories. For purposes of this table,
        the payment ratings have been summarised into four main groupings.
     
     -  For each of the four main groupings of payment ratings, the following
        is disclosed:
     
        - Number of customers.
        - Gross receivables. Note that unearned provisions have not been
          allocated to this amount.
        - Impairment provision allocated to each grouping.
        - Contractual arrears for each grouping have been categorised by
          number of instalments in arrears.

    Gross Debtor Analysis
    March 2017
                                                                                                                                                                  Instalments in arrears
                                                                                                 
                                                                                                 Number of        Gross   Impairment       Total          1        2        3         4          >4
                                                                                                 Customers  Receivables    Provision     Arrears
                                                                                                     Total        R'000        R'000       R'000      R'000    R'000    R'000     R'000       R'000
    Satisfactory paid                                                          March 2017   No     422 070    3 507 921       27 609     596 271    162 822  114 395   86 010    65 285     167 759
    Customers fully up-to-date including those who have paid 70% or                          %       68.5%        57.4%         1.8%
    more of amounts due over the contract period. The provision in this        March 2016   No     459 390    3 775 137       38 319     641 286    175 898  121 896   90 493    67 565     185 434
    category results from in duplum provision.                                               %       68.8%        58.2%         2.5%
    Slow payers                                                                March 2017   No      52 078      538 715      192 890     321 871     37 240   36 064   33 849    31 573     183 145
    Customers fully up-to-date including those who have paid 65% to 70%                      %        8.4%         8.9%        12.4%
    of amounts due over the contract period. The provision in this category    March 2016   No      54 507      558 758      176 249     313 201     37 684   36 322   33 604    30 913     174 678
    ranges from 14% to 67% of amounts due and includes an in duplum                          %        8.1%         8.7%        11.5%
    provision.   
    Non-performing accounts                                                    March 2017   No      47 981      576 347      258 823     366 979     34 413   32 902   31 201    29 727     238 736
    Customers who have paid between 55% and 65% of amounts due over                          %        7.8%         9.4%        16.6%
    the contract period. The provision in this category ranges from            March 2016   No      50 690      589 858      241 999     353 286     35 071   33 189   31 195    29 501     224 330
    25% to 79% of amounts due.                                                               %        7.6%         9.1%        15.8%    
    Non-performing accounts                                                    March 2017   No      94 118    1 484 119    1 081 237   1 057 905     67 299   66 090   64 564    63 075     796 877
    Customers who have paid 55% or less of amounts due over the                              %       15.3%        24.3%        69.2%
    contract period. The provision in this category ranges from 35% to         March 2016   No     103 495    1 558 864    1 077 046   1 068 377     70 458   68 649   66 504    64 447     798 319
    100% of amounts due.                                                                     %       15.5%        24.0%        70.2%    
    Total                                                                      March 2017          616 247    6 107 102    1 560 559   2 343 026    301 774  249 451  215 624   189 660   1 386 517
                                                                               March 2016          668 082    6 482 617    1 533 613   2 376 150    319 111  260 056  221 796   192 425   1 382 761
    Unearned provisions                                                        March 2017                     (525 900)
                                                                               March 2016                     (606 354)
    Net instalment sale and loan receivables                                   March 2017                     5 581 202        28.0%
                                                                               March 2016                     5 876 263        26.1%

    An in duplum provision of R 29.1 million (2016: R 39.8 million) has been provided.

     Interest rate risk
     Interest rates charged to customers are fixed at the date the contract is entered into.
     Consequently, there is no interest rate risk associated with these contracts during the term of
     the contract.

     The average effective interest rate on instalment sale and loan receivables is 22.5% (2016:
     22.2%) and the average term of the sale is 32.6 months (2016: 32.8 months).
     Fair Value
     In terms of paragraph 29(a) of IFRS 7, disclosure of fair value is not required as trade receivables
     form part of a normal operating cycle and the carrying value of trade receivables is a reasonable
     approximation of fair value.

2.2  Debtor costs                                                                    2017        2016
                                                                                  Audited     Audited
                                                                                       Rm          Rm
     Bad debts, repossession losses and bad debt recoveries                       1 038.5       765.8
     Movement in debtors' impairment provision                                       27.0       239.3
       Closing balance                                                            1 560.6     1 533.6
       Opening balance                                                          (1 533.6)   (1 294.3)
                                                                                  1 065.5     1 005.1
     Debtor costs as a % of net instalment sale and loan receivables                19.1%       17.1%

                                                                                     2017        2016
                                                                                  Audited     Audited
                                                                                       Rm          Rm
3.   Insurance
3.1  Insurance investments
     Financial assets – insurance investments
     Listed investments
         Fixed income securities – available-for-sale                               455.9       432.0
     Unlisted investments
         Money market – available-for-sale                                          294.9     1 236.5
                                                                                    750.8     1 668.5
     Analysed as follows:
     Non-current                                                                    455.9       432.0
     Current                                                                        294.9     1 236.5
                                                                                    750.8     1 668.5
     Movement for the year
     Beginning of the year                                                        1 668.5     1 842.6
     Additions to investments                                                     2 253.8     1 574.8
     Disposals of investments                                                   (3 184.6)   (1 654.4)
     Fair value adjustment                                                           13.1      (94.5)
     End of the year                                                                750.8     1 668.5

     Fair value hierarchy
     The following table presents the assets recognised and subsequently measured at fair value:

                                                                Level 1       Level 2           Total
     2017                                                            Rm            Rm              Rm
     Available-for-sale assets:
     Insurance investments:
           Fixed income securities                                              455.9           455.9
           Money market                                                         294.9           294.9
                                                                                750.8           750.8
     2016
     Available-for-sale assets:
        Insurance investments:
           Fixed income securities                                432.0                         432.0
           Money market                                                       1 236.5         1 236.5
                                                                  432.0       1 236.5         1 668.5

     The categorisation of the valuation techniques used to value the assets at fair value are as set out in IFRS 13.

     All government and corporate bonds were transferred from Level 1 to Level 2 based on management's
     current assessment of all active markets for debt instruments. There were no other significant transfers
     between Level 1 and Level 2.

3.2  Investment income                                                                2017      2016
                                                                                   Audited   Audited
                                                                                        Rm        Rm
     Interest – insurance business                                                   104.6      85.3
     Dividends from listed investments – insurance business                              –      19.7
     Realised gain on disposal of insurance investments                                0.3     495.6
                                                                                     104.9     600.6

     The move from term to monthly insurance policies will significantly reduce the capital required by the
     group's insurance subsidiary. Consequently, to limit the risk, the insurance subsidiary sold in the prior year
     the equity and a large portion of the bond portfolio realising a capital gain of R495.6 million which was
     included in investment income, in the 2016 financial year.

3.3  Reinsurance assets
     Reinsurer's share of unearned premiums                                         123.8      364.0
     Opening balance                                                                364.0      456.1
     Recognised in income statement                                               (240.2)     (92.1)
     Reinsurer's share of insurance premiums                                         28.4       33.3
     Opening balance                                                                 33.3       25.7
     Recognised in income statement                                                 (4.9)        7.6
               
     Total reinsurance assets                                                       152.2      397.3
              
3.4  Reinsurance and insurance liabilities              
     Unearned premiums                                                              412.1    1 090.8
     Opening balance                                                              1 090.8    1 345.6
     Income statement movement                                                    (678.7)    (254.8)
              
     Due to reinsurers                                                                0.3       98.4
              
     Other reinsurance and insurance liabilities                                    206.4      361.2
     Opening balance                                                                361.2      396.0
     Income statement movement                                                    (154.8)     (34.8)
              
     Total reinsurance and insurance liabilities                                    618.8    1 550.4
              
4.   Borrowings, banking facilities and cash              
     Interest-bearing borrowings              
        Long-term              
           Banking facilities                                                       700.0    1 375.0
        Short-term              
           Banking facilities                                                       225.0      300.0
           Domestic Medium Term Note Program                                            –      300.0
                                                                                    925.0    1 975.0
     Cash and cash equivalents              
       Bank overdrafts                                                               22.3          –
       Cash on hand                                                               (788.6)    (587.2)
                                                                                  (766.3)    (587.2)
     Net borrowings                                                                 158.7    1 387.8
     Unutilised facilities              
       Banking facilities                                                         2 116.3    1 337.2
       Domestic Medium Term Note Program                                          2 000.0    1 700.0
                                                                                  4 116.3    3 037.2
     Available facilities                                                         4 275.0    4 425.0
     Interest rate profile
     Interest rate profile of borrowings is as follows:
        – Bank borrowings at interest rates linked to 3-month JIBAR.
          The weighted average interest rate at the end of the reporting
          period is 9.6 % (2016: 9.4%)                                              925.0    1 675.0
        – Three-year floating note issued under the group's Domestic Medium
          Term Note program at 158 basis points above the 3-month JIBAR.                –      300.0
                                                                                    925.0    1 975.0
     Capital management
       Net borrowings                                                               158.7    1 387.8
       Shareholder's Equity                                                       5 445.3    5 449.4
       Gearing ratio                                                                 2.9%      25.5%

5.   Reportable segments
     Primary                                                        Best Home
                                                         Lewis   and Electric      Beares      Group
                                                            Rm             Rm          Rm         Rm
     2017
     Revenue                                           4 137.0          725.4       729.7    5 592.1
     Operating profit before investment income           424.2          111.0        29.6      564.8
     Operating margin                                    10.3%          15.3%        4.1%      10.1%
     Segment assets                                    3 357.2          578.7       539.3    4 475.2
     2016
     Revenue                                           4 564.7          793.3       427.0    5 785.0
     Operating profit before investment income           700.4          143.0      (28.4)      815.0
     Operating margin                                    15.3%          18.0%      (6.7%)      14.1%
     Segment assets                                    3 759.8          624.1       403.3    4 787.2

     Geographical                                        South
                                                        Africa        Namibia     BLS (*)      Group
                                                            Rm             Rm          Rm         Rm
     2017
     Revenue                                           4 559.0          526.3       506.8    5 592.1
     2016
     Revenue                                           4 986.4          382.3       416.3    5 785.0
     (*) Botswana, Lesotho and Swaziland
                                                                                     2017       2016
                                                                                  Audited    Audited
                                                                                       Rm         Rm
6. Gross profit
     Merchandise sales                                                            2 607.9    2 667.7
     Cost of merchandise sales                                                   1 522.4)  (1 652.8)
     Merchandise gross profit                                                     1 085.5    1 014.9

     Gross profit percentage                                                        41.6%      38.0%

                                                                                     2017       2016
                                                                                  Audited    Audited
                                                                                       Rm         Rm
7.   Taxation
     Taxation charge
     Normal taxation
        Current year                                                                100.3      338.9
        Prior year                                                                    0.8      (2.1)
     Deferred taxation
        Current year                                                                 61.3     (18.7)
        Prior year                                                                    0.9          –
     Rate change                                                                        –      (0.1)
     Taxation per income statement                                                  163.3      318.0
     Tax rate reconciliation
     Profit before taxation                                                         521.3    1 279.5
     Taxation calculated at a tax rate of 28% (2016: 28%)                           146.0      358.3
     Differing tax rates in foreign countries                                         6.3        5.4
     Disallowances                                                                   14.5       11.2
     Exemptions                                                                     (5.2)     (54.7)
     Prior years                                                                      1.7      (2.2)
     Taxation per income statement                                                  163.3      318.0
     Effective tax rate                                                             31.3%      24.9%

8.   Regulatory matters
     Referrals by National Credit Regulator to National Consumer Tribunal
     First referral

     In July 2015, the National Credit Regulator ("NCR") referred both Lewis Stores ("Lewis") and Monarch
     to the National Consumer Tribunal ("NCT") for alleged breaches of the National Credit Act ("NCA") in
     relation to the sale of loss of employment insurance and disability cover to customers who were pensioners
     or self-employed persons. Following the notification of the referral, an internal investigation identified
     approximately 15% of cases where loss of employment insurance policies were invalidly sold to pensioners
     and self-employed customers as a result of human error at store level. Lewis is currently refunding the
     premiums and interest totalling approximately R67.7 million to the affected customers. To date, Lewis has
     reimbursed approximately 93% of amounts due.

     In September 2016, the NCT delivered its judgment in the abovementioned matter. The main findings
     of the NCT were:

 1.  dismissed the NCR's application against Monarch;

 2.  found that the offering of loss of employment insurance by Lewis to pensioners or self-employed consumers
     was unreasonable and therefore constituted prohibited conduct under the NCA;

 3.  found that the offering of disability insurance by Lewis to pensioners would be unreasonable, unless
     further enquiry and clarification was obtained and recorded, which makes it clear that such consumers
     requested such insurance cover;

 4.  found that the offering of disability insurance by Lewis to self-employed persons was not unreasonable;

 5.  found that there is no clear basis on which the unreasonableness of the disability and loss of employment
     insurance has the effect of deceiving consumers;

 6.  ordered that an independent audit be done of all credit agreements entered into by Lewis since 2007, for
     purposes of determining whether any pensioners or self-employed consumers were sold loss of employment
     insurance and whether any pensioners were sold disability insurance. If so, Lewis is to reimburse such
     consumers with any premiums and any interest charged on their accounts as a result of such insurance
     premiums. Consumers who no longer have open accounts with Lewis are to be traced and reimbursed.
     On completion of the independent audit, the NCT will set the matter down for hearing on the quantum
     of the administrative penalty to be imposed.

     Lewis appealed the judgment in October 2016. As a consequence of the appeal, the refund of disability
     insurance premiums and interest and the independent audit has been suspended pending the outcome
     of the appeal. The appeal is set down for determination on 2 May 2018. However, as indicated above,
     Lewis will be continuing to refund loss of employment insurance premiums and interest to customers.

     Second referral
     In April 2016, the NCR referred Lewis Stores to the NCT for alleged breaches of the NCA relating to club
     fees and extended maintenance contracts charged to its customers. Lewis has opposed the second referral
     and filed a comprehensive answering affidavit disputing the NCR's allegations. The second referral was heard
     by a tribunal of the NCT on 6 April 2017. Judgement was reserved and has not yet been handed down.

     High Court summonses
     In February 2016 Lewis was served with a summons issued in the name of 15 plaintiffs and in April 2016 a
     second summons was served by 13 plaintiffs, all plaintiffs being existing or previous customers of Lewis. The
     summonses were issued at the direction of Summit Financial Partners. The total quantum of both claims is
     R85 082 plus interest. The plaintiffs' claims are for damages as a consequence of alleged breaches of the
     NCA in relation to delivery charges and extended maintenance contracts. Lewis disputes liability on the
     merits and various other grounds and is contesting the action. The plaintiffs in both matters have applied
     to the Western Cape High Court for leave to amend their summonses. Lewis is opposing the application
     which has been set down to be heard on 13 June 2017.

     Section 165 of Companies Act
     First demand
     In May 2016, Mr. David Woollam addressed a letter to the Lewis board of directors demanding that Lewis
     commences with proceedings to declare Johan Enslin, Les Davies, David Nurek and Hilton Saven, delinquent
     directors in accordance with the provisions of section 165 of the Companies Act. The directors of the Board
     of Lewis, who had not been made the subject of the demand, considered the demand, and consulted
     the group's attorneys. Having done so, the directors were satisfied that the demand of Mr. Woollam
     was frivolous, vexatious and of no merit and they resolved that Lewis launch proceedings in terms of
     section 165(3) of the Companies Act to set the demand aside.

     In October 2016, the Court handed down judgement in Lewis' favour and set aside, in terms of
     section 165(3) of the Companies Act, Mr. Woollam's demand and awarded Lewis costs against Mr. Woollam.
     In November 2016, Mr. Woollam filed an application for leave to appeal the judgement. Mr. Woollam's
     application for leave to appeal was refused by the Western Cape High Court. Mr. Woollam applied for
     special leave to appeal to the Supreme Court of Appeal and leave to appeal was granted by the Supreme
     Court of Appeal on 23 March 2017.

     Second demand
     In August 2016, Mr. Woollam addressed a further letter ("the second demand") to the Lewis board of
     directors demanding that Lewis commences with proceedings to declare the abovementioned directors,
     delinquent directors in accordance with the provisions of section 165 of the Companies Act. The directors
     of the board of Lewis, who had not been made the subject of the second demand, considered such
     demand, and consulted the group's attorneys. Having done so, the directors were satisfied that the
     demand of Mr. Woollam was once again frivolous, vexatious and of no merit and they resolved that Lewis
     launch proceedings in terms of section 165(3) of the Companies Act to set the demand aside. These
     proceedings were launched in September 2016. Given that Mr. Woollam had no evidence to substantiate
     his allegations contained in the demand, he sought to withdraw the demand prior to the hearing of the
     application and filed a rule 6(5) notice. The essence of the rule 6(5) notice was that Mr. Woollam contended
     that there was no demand capable of being set aside by the Court pursuant to the application, and that
     the application was accordingly moot. On 27 February 2017, the Court was required to decide whether
     Mr. Woollam's demand was capable of being withdrawn. On 1 March 2017, the Court delivered its
     judgement and made the following order:

 1.  The withdrawal by Woollam of the demand was noted.

 2.  Woollam is liable for Lewis's costs of suit in the application up to 30 January 2017, such costs to include
     the fees of two counsel where such were engaged, but excluding the costs attendant on the drafting of
     an affidavit filed by Lewis on 30 January 2017.

 3.  Lewis is liable for half of Woollam's costs of suit incurred from 30 January 2017 up to and including the
     hearing of 27 February 2017, such costs to include the fees of two counsel where such were engaged.
     Shareholders will note that Mr. Woolllam has been ordered to bear the bulk of the costs relating to the
     application.
                                                                  Rm          Rm
 9.  Purchase of businesses
     Trademarks                                                  8.4         6.0
     Goodwill                                                    5.5           –
     Property, plant and equipment                               3.7         3.1
     Inventory                                                  23.2        26.5
     Trade receivables                                          73.1        77.5
     Accounts payable                                          (3.5)       (6.2)
     Deferred tax                                              (1.6)       (5.4)
     Gain on acquisition of Beares                             (1.2)       (0.4)
     Total consideration                                       107.6       101.1

     During the current period, the group's subsidiaries in Namibia and Swaziland have acquired on 8 May
     2016 and 8 April 2016 respectively the businesses trading under the Ellerines and Beares brands from the
     relevant in-country subsidiaries of Ellerines Services Proprietary Limited (subsidiary of Ellerines Furnishers
     Proprietary Limited in business rescue). The businesses, which are individually and collectively immaterial,
     consisted of 26 stores, the Ellerines and Beares brands, trade receivables, inventory and fixed assets.
     The purchase consideration was paid by cash and assumption of liabilities. The stores will trade either
     under the Lewis or Beares brands.

     In the prior year, the group's subsidiaries in Lesotho and Botswana have acquired on 8 December 2015 and
     8 March 2016 respectively the businesses trading under the Ellerines and Beares brands from the relevant
     in-country subsidiaries of Ellerines Services Proprietary Limited (subsidiary of Ellerines Furnishers Proprietary
     Limited in business rescue). The purchase consideration was paid by cash and assumption of liabilities.

KEY RATIOS
for the year ended 31 March 2017 
                                                                2017        2016
Operating efficiency ratios 
Gross profit margin %                                          41.6%       38.0%
Operating profit margin %                                      10.1%       14.1%
Number of stores                                                 761         760
Number of permanent employees (average)                        8 619       8 409
Trading space (sqm)                                          248 271     254 566
Inventory turn                                                   3.3         3.7
Current ratios                                                   5.7         4.0
 
Credit ratios 
Credit sales %                                                 65.2%       64.3%
Debtor costs as a % of the net debtors                         19.1%       17.1%
Debtors' impairment provision as a % of net debtors            28.0%       26.1%
Arrear instalments on satisfactory accounts as a percentage 
of gross debtors                                                9.8%        9.9%
Arrear instalments on slow-paying and non-performing 
accounts as a percentage of gross debtors                      28.6%       26.8%
Credit applications decline rate                               38.7%       39.3%
 
Shareholder ratios 
Net asset value per share (cents)                              6 133       6 158
Gearing ratio                                                   2.9%       25.5%
Dividend payout ratio                                          54.7%       52.7%
Return on average equity (after-tax)                            6.6%       17.6%
Return on average capital employed (after-tax)                  6.7%       14.7%
Return on average assets managed (pre-tax)                      8.3%       15.8%

Notes:

1. All ratios are based on figures at the end of the year unless otherwise disclosed.
2. The net asset value has been calculated using 88 790 000 shares in issue (2016 – 88 499 000).
3. Total assets exclude the deferred tax asset and the reinsurance asset.

These results are also available on our website: www.lewisgroup.co.za

Executive directors: J Enslin (Chief executive officer), LA Davies (Chief financial officer).
Independent non-executive directors: DM Nurek (Chairman), H Saven, BJ van der Ross, Professor F Abrahams, AJ Smart.
Company secretary: MG McConnell. Transfer secretaries: Computershare Investor Services (Pty) Ltd; Rosebank Towers, 
15 Biermann Ave, Rosebank, Johannesburg, 2196; PO Box 61051, Marshalltown, 2107. 
Auditors: PricewaterhouseCoopers Inc. 
Sponsor: UBS South Africa (Pty) Ltd. 
Registered office: 53A Victoria Road, Woodstock, 7925.
Registration number: 2004/009817/06. Share code: LEW ISIN: ZAE000058236
Date: 24/05/2017 07:05:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
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