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BARCLAYS AFRICA GROUP LIMITED - Results for the year ended 31 December 2016

Release Date: 23/02/2017 07:05
Code(s): BGA     PDF:  
Wrap Text
Results for the year ended 31 December 2016

Barclays Africa Group Limited
Authorised financial services and registered credit provider (NCRCP7)
Registration number: 1986/003934/06
Incorporated in the Republic of South Africa
JSE share code: BGA
ISIN: ZAE000174124 

Barclays Africa Group Limited Audited summary consolidated financial results 
for the reporting period ended 31 December 2016

Profit and dividend announcement for the reporting period ended 31 December

Salient features
* Diluted headline earnings per share (HEPS) increased 5% to 1 769.4 cents. 
* Dividends per share (DPS) at  1 030 cents.
* Headline earnings in South Africa grew by 2% to R12.2bn and Rest of Africa increased by 17% to R2.8bn.
* Return on Equity (RoE) declined to 16.6% from 17.0%.
* Pre-provision profit increased by 10% to R32.4bn.
* Revenue grew by 8% to R72.4bn, as net interest income increased by 9% and non-interest income rose 6%, while
  operating expenditure grew by 6% to R40.0bn.
* Credit impairments increased by 26% to R8.8bn resulting in a 1.08% credit loss ratio from 0.92%.
* Barclays Africa Group Limited’s Common Equity Tier 1 (CET1) ratio increased to 12.1%,well above regulatory
  requirements and ahead of our board target range.

Overview of results
Barclays Africa Group Limited’s headline earnings increased by 5% to R14 980m from R14 287m. Diluted HEPS also grew by
5% to 1 769.4 cents from 1 686.2 cents. The Group’s RoE decreased to 16.6% from 17.0%, due to higher credit
impairments, and its return on assets (RoA) declined to 1.34% from 1.37%. Barclays Africa Group Limited declared a 3% 
higher ordinary DPS of 1 030 cents. Its Net asset value (NAV) per share increased by 4% to 10 980 cents.

Pre-provision profit increased by 10% to R32.4bn, which drove earnings growth. Non-interest income grew by 6% and net
interest income by 9%, as the Group’s net interest margin (on average interest-bearing assets) improved to 4.92% from
4.81%. Loans and advances to customers grew by 2% to R720bn, while deposits due to customers decreased by 2% to R675bn.
The Group’s cost-to-income ratio improved to 55.2% from 56.0% as operating expenses rose 6%. The weaker average rand 
added 1% to the Group’s revenue, costs, and headline earnings growth. Credit impairments grew by 26%, largely due to 
higher charges in Retail Banking and Corporate and Investment Bank (CIB) in South Africa and Retail and Business 
Banking (RBB) Rest of Africa. Non-performing loans (NPLs) rose to 3.94% from 3.47% of gross loans and advances, while 
portfolio provisions increased to 79 basis points (bps) of total gross performing loans from 65 bps.

RBB’s headline earnings decreased by 3% to R9 313m, with 7% cost growth exceeding 6% higher revenues and credit
impairments rising 21%. Retail Banking South Africa’s headline earnings declined by 4% and RBB Rest of Africa by 
3%, while Business Banking South Africa increased by 1%. Wealth, Investment Management and Insurance (WIMI)’s headline 
earnings decreased by 4% to R1 399m, despite 11% growth in South Africa continuing business lines, which was offset 
by Rest of Africa losses. CIB grew by 27% to R5 098m, driven by Corporate which  increased by 44% while the Investment 
Bank rose 13%.  

Revenue from the Rest of Africa grew by 16% and headline earnings rose 17% to R2 778m, to contribute 23% and 19% of
the Group’s revenue and headline earnings respectively.

Operating environment
The global economy finished 2016 on a stronger footing despite the heightened policy uncertainty in some developed
economies. Global GDP growth for 2016 is projected to be 3.2%. Fears of a significant slowdown in China’s economy
diminished following new stimulus. Into year end the US dollar strengthened, commodity prices firmed up somewhat 
and global equity markets generally rallied.

South Africa’s economic growth is expected to have slowed to 0.4% in 2016, in part due to the severe drought.
Households faced a weak employment environment, higher inflation and tight credit conditions, while businesses 
reduced investment spending given a more volatile policy environment and weak domestic demand. South Africa’s prime 
interest rate increased 0.75% to 10.5% during the year. Although on average through the year the rand was weaker 
than the Group’s Rest of Africa currencies, it appreciated noticeably during the year and closed stronger than at 
the end of 2015. Consequently, it slightly enhanced the Group’s income statement growth, but reduced its balance 
sheet growth.

Economic growth in the Group’s presence markets in the rest of Africa slowed to the weakest level since 2002 as
economies were impacted by tighter liquidity conditions, weak commodity prices impacted current account and fiscal 
receipts, and inflationary pressures impacted households.

Group performance
Statement of financial position
Total assets decreased by 4% to R1 101bn at 31 December 2016, predominantly due to loans and advances to banks and
trading portfolio assets declining by 42% and 30% respectively. Excluding these, assets grew by 4%, with customer 
loans and advances increasing by 2%. Rand appreciation against the Group’s rest of Africa (ROA) currencies reduced 
assets by 2%. 

Loans and advances to customers
Loans and advances to customers grew by 2% to R720bn, or by 4% excluding rand appreciation. Retail Banking South
Africa’s loans were flat at R375bn, reflecting 4% growth in Vehicle and Asset Finance (VAF) and 7% higher Personal 
Loans, while Home Loans declined by 2% and Card by 4%. Business Banking South Africa’s loans rose 9% to R69bn 
including solid growth in Agri loans and commercial property finance. RBB Rest of Africa’s loans declined by 11% 
to R40bn, despite growing by 2% in constant currency (CCY). CIB’s loans rose 7% to R229bn, given 13% growth in 
South Africa and 1% CCY growth in the rest of Africa. 

Funding
Deposits due to customers declined by 2% to R675bn, which increased the loans to deposit and debt securities 
ratio to 88.4%. Deposits due to customers constituted 77.8% of total funding from 78.2%. Retail Banking South 
Africa grew deposits by 7% to R177bn, while Business Banking South Africa’s deposits declined by 1% to R109bn, 
largely due to a sector-wide reduction in local and provincial government deposits. RBB Rest of Africa’s deposits 
grew by 2% in CCY, but fell by 14% due to currency translation. CIB’s total deposits by declined 7%, with Rest 
of Africa down 20% (or 7% in CCY) due to the strong rand and lower inflows. CIB’s South Africa deposits decreased 
by 2%, after losing a large, low margin client. The Group’s liquidity position remains strong, with liquid assets 
and other sources of liquidity growing by 20% to R239bn. Absa Bank’s 3 month average liquidity coverage ratio for 
the fourth quarter of 2016 was 98%, well above the regulatory minimum hurdle of 70%. While net stable funding 
ratios only become effective on 1 January 2018, the Group is expected to comply with the 100% minimum. Lastly, 
long-term funding increased slightly to 21.4% of total funding.

Net asset value
The Group’s NAV rose 4% to R93bn and its NAV per share grew by 4% to 10 980 cents. During the year it generated
profits of R14.7bn, from which it paid R8.5bn in dividends. The foreign currency translation reserve reduced 
by R4.1bn to R2.4bn.

Capital to risk-weighted assets
Group risk-weighted assets (RWAs) increased marginally to R704bn at 31 December 2016, slightly ahead of its 4% 
lower asset growth, in part due to higher counterparty risk. The Group remains well capitalised, comfortably 
above minimum regulatory requirements. Its CET1 and Tier 1 capital adequacy ratios were 12.1% and 12.6% respectively 
(from 11.9% and 12.6%). The Group generated 2.1% of CET1 capital internally during the period. Its total capital 
adequacy ratio was 14.8%. Declaring a 3% higher DPS of 1 030 cents on a dividend cover of 1,7 times took cognisance 
of the challenging operating environment, the Group’s strong capital position, internal capital generation, strategy 
and growth plans.

Statement of comprehensive income
Net interest income

Net interest income increased by 9% to R42 003m from R38 407m, with average interest-bearing assets growing by 7%. 
The Group’s net interest margin improved to 4.92% from 4.81%.

Loan pricing and mix had a 3 bps impact, due to regulatory changes, higher interest suspended and lower margins in
VAF, plus the mix impact of strong CIB loan growth. These outweighed improved Home Loans and Personal Loans margins. 
The deposit margin increased by 2bps, due to improved Retail Banking and Corporate pricing offsetting higher wholesale
liquidity premiums and the negative mix impact of increased wholesale funding. Higher South African interest rates 
resulted in an endowment increase on deposits and equity of 10 bps. Despite releasing R268m to the income statement, 
the benefit from structural hedging declined by 11 bps. 

Rest of Africa’s net interest margin improved by 23 bps, which added 10 bps to our Group margin. However, the impact
of lower rates, rand strength and regulatory changes were evident in the second half. Lastly, the basis benefit of a 
75 bps increase in the South African prime rate in the first half and a substantial reduction in loans to banks added 
3 bps to our margin, outweighing the cost of higher borrowed funds and liquid asset holdings.

Non-interest income
Non-interest income increased by 6% to R30 391m from R28 791m accounting for 42% of total revenue. South Africa
increased by 5% to R24 969m, while Rest of Africa grew by 10% or (6% CCY) to R5 422m.Net fee and commission income 
rose 3% to R20 723m, with growth in credit cards and electronic banking of 20% and 3% respectively.

RBB’s non-interest income grew by 5% to R19 134m, 63% of the Group’s total. Retail Banking South Africa increased by
4% to R12 819m largely due to card growth offsetting flat customer numbers, sub-inflation fee increases and continued
migration to bundled products and electronic channels. Card non-interest income grew by 11%, with 13% growth in merchant
acquiring volumes. Business Banking’s non-interest income rose 5% to R3 543m, largely due to 6% growth in electronic
banking and cheque account income. RBB Rest of Africa’s non-interest income grew by 6% to R2 772m from growth in 
active customers, rand depreciation and a strong increase in card acquiring and bancassurance. 

WIMI’s non-interest income decreased by 2% to R4 848m, as the Rest of Africa declined by 41% due to revised reserving
requirements, lower investment returns and new business strain. However, net insurance premiums income grew by 10% on
continuing lines and  embedded value of new business grew 21%. 

CIB’s non-interest income increased by 13% to R6 679m, largely due to improved trading. Overall Markets revenue rose
by 25% to R5 149m as rest of Africa grew by 26% and South Africa 25%, with Fixed Income and Credit up 51% and Foreign
Exchange and Commodities increasing by 21%.

Impairment losses on loans and advances
Credit impairments increased by 26% to R8 751m from R6 920m, resulting in a 1.08% credit loss ratio from 0.92%. The
Group changed its credit loss ratio disclosure to use gross customer loans and loans to banks, rather than customer 
loans. On the previous basis, its credit loss ratio increased to 1.23% from 1.05%. Group NPLs increased 11% to R31.1bn, 
or 3.9% of gross loans and advances from 3.5%. Total NPL coverage increased to 44.2%, due to increases across most 
portfolios. Balance sheet portfolio impairments increased by 19% to R6.0bn, or 79 bps of total performing loans from 
65 bps. This includes an additional R0.3bn of macroeconomic overlays to R1.4bn.

RBB’s credit impairments grew by 21% to R7.4bn, a 1.46% credit loss ratio from 1.24%. Retail Banking South Africa’s
charge increased by 14% to R5.4bn, as NPLs grew by 11% to R20.2bn. While Home Loans’ charge grew by 34% to R922m, its
credit loss ratio remains relatively low at 0.40% from 0.30%. VAF’s credit loss ratio rose to 1.14% from 0.97%, as its 
NPL and performing loan coverage increased. Card credit impairments were flat at R2.4bn, a 5.41% credit loss ratio from
5.38%, despite reduced recoveries in Absa Card.  Personal Loans credit impairments increased by 23%, resulting in a 5.68%
credit loss ratio from 5.16%.

Business Banking South Africa’s credit impairments grew by 7% to R581m, resulting in a 0.86% credit loss ratio from
0.85%. Its NPLs were flat at R3.3bn. RBB Rest of Africa’s credit impairments rose by 73% to R1.3bn, increasing its credit
loss ratio to 2.96% from 1.93%. However, its NPLs decreased by 12% to R3.1bn, while its performing loan cover increased
to 2.14% from 1.12%. CIB’s credit impairments increased by 77% to R1.4bn, largely due to a single name impairment in the
first half. This resulted in a 0.53% credit loss ratio from 0.37%. CIB’s unidentified impairments expense grew by 63% 
to R413m.

Operating expenses
Operating expenses grew by 6% to R39 956m from R37 661m. South Africa’s 5% growth in operating expenses was below
inflation, while Rest of Africa costs rose by 11%, or 8% in CCY. Staff costs grew 6% and accounted for 55% of total
expenses. Salaries rose by 5% to R17.9bn due to higher wage increases for entry level employees, while bonuses and 
deferred cash and share-based payments also grew by 5% to R2.7bn. 

Structural cost programs continued to produce efficiency gains that enable investment in strategic initiatives.
Property consolidation contained the increase in property costs and operating leases to 5%, while a reduction in 
sponsorships decreased marketing costs by 9%. Professional fees fell by 8%, given less reliance on external service 
providers for development and testing activity. The Group continued to invest in technology, with total IT spend up 
by 17% to R7.4bn, accounting for 19% of costs. Amortisation of intangibles grew by 35%, but remains relatively low. 

RBB and WIMI’s operating expenses increased by 7% and 11% respectively. Retail Banking South Africa’s operating
expenses grew by 6%, reflecting increased staff costs and investment in digital channels, and Business Banking 
South Africa’s also rose by 6%. RBB Rest of Africa’s operating expenses increased by 11%, or 7% in CCY, reflecting 
inflationary pressures in some countries and investment in IT. CIB’s costs grew by 2% without reducing investment in 
systems and technology.

Taxation
The Group’s taxation expense increased by 1% to R5 835m, slightly less than the 2% growth in pre-tax profit due to the
recognition of deferred tax assets and an increase in non-taxable income. This resulted in a 26.9% effective tax rate
from 27.7%.

Segment performance
Retail Banking South Africa
Headline earnings declined by 4% to R6 406m, largely due to 14% higher credit impairments, since pre-provision profits
grew by 1%. Transactional and Deposits earnings increased by 1% to R2 690m, given 12% higher net interest income on 7%
deposit growth. Despite improved margins, Home Loans’ earnings decreased by 8% to R1 602m due to 15% higher costs and a
34% increase in credit impairments (off a low base). Card earnings increased by 3% to R1 671m, given 11% non-interest
income growth and flat credit impairments. VAF earnings declined by 25% to R800m, as margin pressure saw its revenue
reduce and credit impairments rose by 23%. Personal Loans earnings grew by 10% to R384m, reflecting 16% higher net 
interest income. Losses in the ‘Other’ segment decreased by  1% to R741m, given lower costs. Retail Banking South 
Africa accounted for 41% of total earnings, excluding the Group centre.

Business Banking South Africa
Headline earnings grew by 1% to R2 138m, given 5% higher pre-provision profits. Loan growth improved to 9%, increasing
its revenue growth to 6%, in line with the rise in costs, resulting in a flat 61% cost-to-income ratio. Deposits
declined by 1%, largely due to the reduction in public sector funds industry-wide. Credit impairments grew by 7% 
although its credit loss ratio was largely unchanged at 0.86%. Business Banking South Africa generated 14% of overall 
earnings excluding the Group centre.

Retail and Business Banking Rest of Africa
Headline earnings declined by 3% or 15% in CCY to R769m, despite 23% higher pre-provision profits. Revenue grew by
15%, or 9% in CCY, with net interest income rising by 19% as its net interest margin improved to 9.06%. Costs grew by 
11% or 7% in CCY, so cost-to-income ratio improved to 67.9%. However, credit impairments grew by 73% due to higher 
personal loan provisions and its coverage for performing loans almost doubling. Loans and deposits fell by 11% and 12% 
respectively, despite both growing by 2% in CCY. RBB Rest of Africa contributed 5% of total earnings excluding 
Head Office, Treasury and Other (the Group centre).

Corporate and Investment Bank
Headline earnings rose by 27% to R5 098m, as pre-provision profits increased by 34%. CIB earnings grew by 18% in South
Africa and 43% in the rest of Africa, or 35% in CCY. CIB in the rest of Africa accounted for 44% of CIB’s earnings from
29% in 2013. Revenue grew by 17%, with Rest of Africa increasing by 24% and South Africa 13%. Markets revenue rose by
25% to R5 149m, with rest of Africa up 26% and South Africa 25%, as fixed income and credit grew by 51% and foreign exchange
and commodities by 21%. Credit impairments rose by 77% due to a single name impairment in the first half and increased
portfolio provisions. Costs increased by 2%, despite continuing to invest in systems and technology. Corporate earnings
grew by 44% to R2 672m, as 18% revenue growth exceeded 6% higher costs and credit impairments declined by 8%. Investment
Bank earnings rose 13% to R2 426m, despite 16% revenue growth and 2% lower costs, as credit impairments increased by
228%. CIB’s loan growth slowed to 7%, in part due to the strong rand, although average balances were 23% higher. CIB’s
return on regulatory capital improved to 19.9% from 17.4%. It contributed 32% of total earnings excluding the group centre.

Wealth, Investment Management and Insurance
Headline earnings declined by 4% to R1 399m, with continuing business lines down by 1%. However, South African
earnings from continuing business lines grew by 11% to R1 537m, with Life Insurance up 19%, due to 10% net premium 
income growth, 43% higher income from shareholder funds and recognising a R55m deferred tax asset (net impact). 
Short-term Insurance in South Africa grew earnings by 17%, with a 4.3% underwriting margin and well contained costs, 
while reinsurance limited the rise in claims. Wealth and Investments’ earnings grew by 5%, with assets under management 
increasing by 5% to R288bn on R13bn of net inflows. Rest of Africa lost R112m from a profit of R49m, given higher 
reserving, increased claims and substantially higher new business costs due to integrating First Assurance in Kenya 
and investing in our expansion strategy. WIMI’s return on equity decreased slightly to 23.9% and it generated 9% of 
total earnings excluding the Group centre.

Prospects
In South Africa, we expect modest economic recovery and forecast GDP growth of 1.0% for 2017. Inflation should return
to within the South African Reserve Bank’s target band in the second quarter, resulting in flat interest rates. We
expect 4.5% average GDP growth in our other presence countries in Africa. Note that the current rand strength would 
be a drag on rest of Africa’s contribution this year, particularly in the first half of the year.

Against this backdrop, and barring any unforeseen regulatory and macro-economic developments, we continue to expect
low to mid-single digit loan growth, with CIB growing faster than RBB and South Africa lagging the rest of Africa’s growth
in constant currency. Our net interest margin is expected to decline slightly this year. Slower revenue growth, in part
due to regulatory changes, is likely to produce negative Jaws in the near term, despite continued cost containment. We
expect the strong rand and regulatory pressures to dampen our growth in the first half. However, our credit loss ratio
should improve in 2017, in part due to the large single name provision in the base, while last year’s reduction in our
retail early delinquencies in South Africa also bodes well. Our CET1 ratio is likely to remain above board targets and our
RoE should be broadly similar to 2016’s. While separating from Barclays PLC will impact our near-term returns, we still
believe that our stated longer-term targets currently remain appropriate for our Group including an 18% RoE and low 50s
cost to income ratio.  Lastly, we continue to expect that our dividend cover is likely to increase slightly in the
medium term.

The Group will release an update on its separation from Barclays PLC later this morning.

Basis of presentation 
The Group’s annual financial results have been prepared in accordance with the recognition and measurement
requirements of International Financial Reporting Standards (IFRS), interpretations issued by the IFRS Interpretations 
Committee (IFRS-IC), the South African Institute of Chartered Accountants’ Financial Reporting Guides as issued by the 
Accounting Practices Committee, Financial Reporting Pronouncements as issued by the Financial Reporting Standards Council, 
the JSE Listings Requirements and the requirements of the Companies Act. The principal accounting policies applied are 
set out in the Group’s most recent annual consolidated financial statements.

The information disclosed in the SENS is derived from the information contained in the audited annual consolidated
financial statements and does not contain full or complete disclosure details. Any investment decisions by shareholders
should be based on consideration of the audited annual consolidated financial statements, which is available on request.
The presentation and disclosure comply with International Accounting Standards IAS 34.

The preparation of financial information requires the use of estimates and assumptions about future conditions. Use of
available information and application of judgement are inherent in the formation of estimates. The accounting policies
that are deemed critical to the Group’s results and financial position, in terms of the materiality of the items to
which the policies are applied, and which involve a high degree of judgement including the use of assumptions and
estimation, are impairment of loans and advances, goodwill impairment, fair value measurements, impairment of 
available-for-sale financial assets, consolidation of structured or sponsored entities, post-retirement benefits, 
provisions, income taxes, share-based payments, liabilities arising from claims made under short-term and long-term 
insurance contracts and offsetting of financial assets and liabilities.

Accounting policies
The accounting policies applied in preparing the summary consolidated financial statements are the same as those in 
place for the reporting period ended 31 December 2015 except for Business portfolio changes between operating
segments. Refer to note 15.

Auditors’ report
PricewaterhouseCoopers Inc. and Ernst & Young Inc., Barclays Africa Group Limited’s independent auditors, have audited
the consolidated annual financial statements of Barclays Africa Group Limited from which management prepared the
summary consolidated financial results. The auditors have expressed an unqualified audit opinion on the consolidated annual
financial statements. The summary consolidated financial results comprise the summary consolidated statement of financial
position at 31 December 2016, summary consolidated statement of comprehensive income, summary consolidated statement of
changes in equity and summary consolidated statement of cash flows for the reporting period then ended and selected
explanatory notes, excluding items not indicated as audited. The audit report of the consolidated annual financial
statements is available for inspection at Barclays Africa Group Limited’s registered office.

These summary consolidated financial results for the year ended 31 December 2016 have been audited by
PricewaterhouseCoopers Inc. and Ernst and Young Inc., who expressed an unmodified opinion thereon. A copy of the auditors’ 
report on the summary consolidated financial statements and of the auditors’ report on the annual financial statements are 
available for inspection at the Group’s registered office, together with the financial statements identified in the 
respective auditor’s reports.

Events after the reporting period 
The directors are not aware of any other events occurring between the reporting date of 31 December 2016 and the date
of authorisation of these summary consolidated financial results as defined in IAS 10 - Events after the Reporting
Period (IAS 10).

On behalf of the Board

W E Lucas-Bull      M Ramos                    
Group Chairman      Chief Executive Officer    

Johannesburg
22 February 2017

Declaration of final ordinary dividend number 61
Shareholders are advised that an ordinary dividend of 570 cents per ordinary share was approved on 22 February 2017
and was declared today, 23 February 2017, for the period ended 31 December 2016. 

The ordinary dividend is payable to shareholders recorded in the register of members of the Company at the close of
business on 7 April 2017. The directors of Barclays Africa Group Limited confirm that the Group will satisfy the solvency
and liquidity test immediately after completion of the dividend distribution.

The dividend will be subject to local dividend withholding tax at a rate of 15%. In accordance with paragraphs
11.17(a)(i) to (ix) and 11.17(c) of the JSE Listings Requirements, the following additional information is disclosed:

* The dividend has been declared out of income reserves.
* The local dividend tax rate is fifteen per cent (15%).
* The gross local dividend amount is 570 cents per ordinary share for shareholders exempt from the dividend tax.
* The net local dividend amount is 484,50 cents per ordinary share for shareholders liable to pay for the dividend tax. 
  This number may be revised downwards having regard to the announcement by the Minister of Finance on 
  dividend withholding tax on 22 February 2017.
* Barclays Africa Group Limited currently has 847 750 679 ordinary shares in issue (includes 1 075 595 treasury shares).
* Barclays Africa Group Limited’s income tax reference number is 9150116714.

In compliance with the requirements of Strate, the electronic settlement and custody system used by JSE Limited, the
following salient dates for the payment of the dividend are applicable:

Last day to trade cum dividend           Tuesday, 4 April 2017      
Shares commence trading ex-dividend      Wednesday, 5 April 2017    
Record date                              Friday, 7 April 2017       
Payment date                             Monday, 10 April 2017      

Share certificates may not be dematerialised or rematerialised between Wednesday, 5 April 2017 and Friday, 7 April
2017, both dates inclusive. On Monday, 10 April 2017, the dividend will be electronically transferred to the bank accounts
of certificated shareholders. The accounts of those shareholders who have dematerialised their shares (which are held at
their participant or broker) will also be credited on Monday, 10 April 2017.

On behalf of the Board

N R Drutman
Group Company Secretary

Johannesburg
23 February 2017

Barclays Africa Group Limited is a company domiciled in South Africa. Its registered office is 7th Floor, Barclays
Towers West, 15 Troye Street, Johannesburg, 2001. 

Consolidated salient features
for the reporting period ended 31 December

                                                                                             2016            2015    
Statement of comprehensive income (Rm)                                                                               
Income                                                                                     72 394          67 198    
Operating expenses                                                                         39 956          37 661    
Profit attributable to ordinary equity holders                                             14 708          14 331    
Headline earnings (1)                                                                      14 980          14 287    
Statement of financial position                                                                                      
Loans and advances to customers (Rm)                                                      720 309         703 359    
Total assets (Rm)                                                                       1 101 023       1 144 604    
Deposits due to customers (Rm)                                                            674 865         688 419    
Loans to deposits and debt securities ratio (%)                                              88.4            86.1    
Financial performance (%)                                                                                            
RoE(2)                                                                                       16.6            17.0    
RoA(2)                                                                                       1.34            1.37    
Return on risk-weighted assets (RoRWA)(2)                                                    2.14            2.18    
Non-performing loans (NPL) ratio on gross loans and advances(3)                              3.94            3.47    
Operating performance (%)                                                                                            
Net interest margin on average interest bearing assets(2)                                    4.92            4.81    
Credit loss ratio on gross loans and advances to customers and banks(2)                      1.08            0.92    
Credit loss ratio on net loans and advances to customers(2)                                  1.23            1.05    
Non-interest income as percentage of total income                                            42.0            42.8    
Cost-to-income ratio                                                                         55.2            56.0    
JAWS                                                                                         1.64            1.39    
Effective tax rate                                                                           26.9            27.7    
Share statistics (million)                                                                                           
Number of ordinary shares in issue                                                          847.8           847.8    
Number of ordinary shares in issue (excluding treasury shares)                              846.7           845.7    
Weighted average number of ordinary shares in issue                                         846.5           846.8    
Diluted weighted average number of ordinary shares in issue                                 846.6           847.3    
Share statistics (cents)                                                                                             
Headline earnings per ordinary share                                                      1 769.6         1 687.2    
Diluted headline earnings per ordinary share                                              1 769.4         1 686.2    
Basic earnings per ordinary share                                                         1 737.5         1 692.4    
Diluted basic earnings per ordinary share                                                 1 737.3         1 691.4    
Dividend per ordinary share relating to income for the reporting period                     1 030           1 000    
Dividend cover (times)                                                                        1.7             1.7    
NAV per ordinary share                                                                     10 980          10 558    
Tangible NAV per ordinary share                                                            10 501          10 112    
Capital adequacy (%)                                                                                                 
Barclays Africa Group Limited(2)                                                             14.8            14.5    
Absa Bank Limited(2)                                                                         15.1            13.8    
Common Equity Tier 1 (%)                                                                                             
Barclays Africa Group Limited(2)                                                             12.1            11.9    
Absa Bank Limited(2)                                                                         11.6            10.5    

Notes
(1) After allowing for R321m (31 December 2015:R321m) profit attributable to preference equity holders.
(2) These ratios are unaudited.
(3) The calculation of the NPL ratio has been changed to also include loans and advances to banks. Based on the
previous methodology the NPL ratio would have been 4,20% (2015: 3,88%) 

Summary consolidated statement of financial position
as at 31 December

                                                                                               2016           2015    
                                                                                Note             Rm             Rm    
Assets                                                                                                                
Cash, cash balances and balances with central banks                                          50 006         45 904    
Investment securities                                                                       114 315        100 965    
Loans and advances to banks                                                                  49 789         85 951    
Trading portfolio assets                                                                     96 236        137 163    
Hedging portfolio assets                                                                      1 745          2 232    
Other assets                                                                                 25 542         25 846    
Current tax assets                                                                              894            833    
Non-current assets held for sale                                                   1            823          1 700    
Loans and advances to customers                                                    2        720 309        703 359    
Reinsurance assets                                                                              985            581    
Investments linked to investment contracts                                                   18 816         19 517    
Investments in associates and joint ventures                                                  1 065          1 000    
Investment property                                                                             478          1 264    
Property and equipment                                                                       14 643         13 252    
Goodwill and intangible assets                                                                4 049          3 772    
Deferred tax assets                                                                           1 328          1 265    
Total assets                                                                              1 101 023      1 144 604    
Liabilities                                                                                                           
Deposits from banks                                                                          53 192         62 980    
Trading portfolio liabilities                                                                47 429         90 407    
Hedging portfolio liabilities                                                                 2 064          4 531    
Other liabilities                                                                            27 696         24 982    
Provisions                                                                                    3 005          3 236    
Current tax liabilities                                                                         244            242    
Non-current liabilities held for sale                                              1              9            233    
Deposits due to customers                                                                   674 865        688 419    
Debt securities in issue                                                                    139 714        128 683    
Liabilities under investment contracts                                                       29 198         24 209    
Policyholder liabilities under insurance contracts                                            4 469          4 340    
Borrowed funds                                                                     3         15 673         13 151    
Deferred tax liabilities                                                                      1 185            544    
Total liabilities                                                                           998 743      1 045 957    
Equity                                                                                                                
Capital and reserves                                                                                                  
Attributable to ordinary equity holders:                                                                              
Share capital                                                                                 1 693          1 691    
Share premium                                                                                 4 467          4 250    
Retained earnings                                                                            81 604         75 785    
Other reserves                                                                                5 293          7 566    
                                                                                             93 057         89 292    
Non-controlling interest - ordinary shares                                                    4 579          4 711    
Non-controlling interest - preference shares                                                  4 644          4 644    
Total equity                                                                                102 280         98 647    
Total liabilities and equity                                                              1 101 023      1 144 604    
                                                                               
Summary consolidated statement of comprehensive income
for the reporting period ended 31 December

                                                                                               2016          2015    
                                                                                                 Rm            Rm    
Net interest income                                                                          42 003        38 407    
Interest and similar income                                                                  85 114        73 603    
Interest expense and similar charges                                                        (43 111)      (35 196)   
Non-interest income                                                                          30 391        28 791    
Net fee and commission income                                                                20 723        20 155    
Fee and commission income                                                                    23 972        23 152    
Fee and commission expense                                                                   (3 249)       (2 997)   
Net insurance premium income                                                                  6 986         6 303    
Net claims and benefits incurred on insurance contracts                                      (3 691)       (3 145)   
Changes in investment and insurance contract liabilities                                       (493)         (214)   
Gains and losses from banking and trading activities                                          5 691         3 933    
Gains and losses from investment activities                                                      51           786    
Other operating income                                                                        1 124           973    
Total income                                                                                 72 394        67 198    
Impairment losses on loans and advances                                                      (8 751)       (6 920)   
Operating income before operating expenditure                                                63 643        60 278    
Operating expenditure                                                                       (39 956)      (37 661)   
Other expenses                                                                               (2 120)       (1 443)   
Other impairments                                                                              (690)          (84)   
Indirect taxation                                                                            (1 430)       (1 359)   
Share of post-tax results of associates and joint ventures                                      115           129    
Operating profit before income tax                                                           21 682        21 303    
Taxation expense                                                                             (5 835)       (5 899)   
Profit for the reporting period                                                              15 847        15 404    
Profit attributable to:                                                                                              
Ordinary equity holders                                                                      14 708        14 331    
Non-controlling interest - ordinary shares                                                      788           752    
Non-controlling interest - preference shares                                                    351           321    
                                                                                             15 847        15 404    
Earnings per share:                                                                                                  
Basic earnings per share (cents)                                                            1 737.5       1 692.4    
Diluted earnings per share (cents)                                                          1 737.3       1 691.4    

Summary consolidated statement of comprehensive income
for the reporting period ended 31 December

                                                                                               2016         2015    
                                                                                                 Rm           Rm    
Profit for the reporting period                                                              15 847       15 404    
Other comprehensive income                                                                                          
Items that will not be reclassified to the profit or loss                                      (220)        (118)   
Movement in retirement benefit fund assets and liabilities                                     (220)        (118)   
(Decrease)/increase in retirement benefit surplus                                              (120)         (42)   
Increase in retirement benefit deficit                                                         (141)         (72)   
Deferred tax                                                                                     41           (4)   
Items that are or may be subsequently reclassified to profit or loss                         (2 942)         888    
Movement in foreign currency translation reserve                                             (4 529)       3 428    
Differences in translation of foreign operations                                             (4 209)       3 695    
Gains released to profit or loss                                                               (320)        (267)   
Movement in cash flow hedging reserve                                                         1 726       (2 223)   
Fair value gains /(losses) arising during the reporting period                                2 721       (2 029)   
Amount removed from other comprehensive income and recognised in the profit or loss            (321)      (1 058)   
Deferred tax                                                                                   (674)         864    
Movement in available-for-sale reserve                                                         (139)        (317)   
Fair value losses during the reporting period                                                  (197)        (690)   
Release to the profit or loss                                                                    (3)         210    
Deferred tax                                                                                     61          163    
Total comprehensive income for the reporting period                                          12 685       16 174    
Total comprehensive income attributable to:                                                                         
Ordinary equity holders                                                                      11 931       14 649    
Non-controlling interest - ordinary shares                                                      403        1 204    
Non-controlling interest - preference shares                                                    351          321    
                                                                                             12 685       16 174    

Summary consolidated statement of changes in equity
for the reporting period ended 31 December
                                                                                                 2016
                                                                                 Number of  
                                                                                  ordinary      Share       Share
                                                                                    shares    capital     premium
                                                                                      ’000         Rm          Rm
Balance at the beginning of the reporting period                                   845 725      1 691       4 250    
Total comprehensive income                                                               -          -           -    
Profit for the period                                                                    -          -           -    
Other comprehensive income                                                               -          -           -    
Dividends paid                                                                           -          -           -    
Purchase of Group shares in respect of                                          
equity-settled share-based payment arrangements                                          -          -        (409)   
Elimination of the movement in treasury shares                                  
held by Group entities                                                                 950          2         151    
Movement in share-based payment reserve                                                  -          -         409    
Transfer from share-based payment reserve                                                -          -         409    
Value of employee services                                                               -          -           -    
Conversion from cash-settled schemes                                                                            -    
Deferred tax                                                                             -          -           -    
Movement in general credit risk reserve                                                  -          -           -    
Movement in foreign insurance subsidiary regulatory reserve                              -          -           -    
Share of post-tax results of associates and joint ventures                               -          -           -    
Acquisition of a subsidiary(1),(2)                                                       -          -          66    
Balance at the end of the reporting period                                         846 675      1 693       4 467    

                                                                                                     Total 
                                                                                  Retained           other 
                                                                                  earnings        reserves    
                                                                                        Rm              Rm    
Balance at the beginning of the reporting period                                    75 785           7 566    
Total comprehensive income                                                          14 496          (2 565)   
Profit for the period                                                               14 708               -    
Other comprehensive income                                                            (212)         (2 565)   
Dividends paid                                                                      (8 536)              -    
Purchase of Group shares in respect of                                                            
equity-settled share-based payment arrangements                                        (12)              -    
Elimination of the movement in treasury shares held                                               
by Group entities                                                                        -               -    
Movement in share-based payment reserve                                                  -             163    
Transfer from share-based payment reserve                                                -            (409)   
Value of employee services                                                               -             495    
Conversion from cash-settled schemes                                                     -              37    
Deferred tax                                                                             -              40    
Movement in general credit risk reserve                                                (30)             30    
Movement in foreign insurance subsidiary regulatory reserve                             16             (16)   
Share of post-tax results of associates and joint ventures                            (115)            115    
Acquisition of a subsidiary(1),(2)                                                       -               -    
Balance at the end of the reporting period                                          81 604           5 293    

                                                                                   General
                                                                                    credit       Available-
                                                                                      risk         for-sale
                                                                                   reserve          reserve    
                                                                                        Rm               Rm    
Balance at the beginning of the reporting period                                       727              560    
Total comprehensive income                                                               -             (183)   
Profit for the period                                                                    -                -    
Other comprehensive income                                                               -             (183)   
Dividends paid                                                                           -                -    
Purchase of Group shares in respect of                                   
equity-settled share-based payment arrangements                                          -                -    
Elimination of the movement in treasury shares held                      
by Group entities                                                                        -                -    
Movement in share-based payment reserve                                                  -                -    
Transfer from share-based payment reserve                                                -                -    
Value of employee services                                                               -                -    
Conversion from cash-settled schemes                                                                           
Deferred tax                                                                             -                -    
Movement in general credit risk reserve                                                 30                -    
Movement in foreign insurance subsidiary regulatory reserve                              -                -    
Share of post-tax results of associates and joint ventures                               -                -    
Acquisition of a subsidiary(1),(2)                                                       -                -    
Balance at the end of the reporting period                                             757              377    
                                                                         
Notes
(1) The excess of the purchase price over the Group’s share of net assets of Barclays Africa Limited, acquired on 
31 July 2013, was accounted for as a deduction against share premium. The sale and purchase agreement between the 
Group and Barclays Bank Plc allowed for the purchase price to be adjusted for certain items and in June 2016 an 
agreement was reached on the final purchase price adjustment. As a result Barclays Bank Plc paid R66m to the Group, 
which was recognised in equity, in line with the accounting of the original transaction.
(2) During the current reporting period the Group acquired a 75% controlling stake in Absa Instant Life (Pty) Ltd
which resulted in a R25m increase in non-controlling interest.

                                                                                       2016
                                                                                                        Foreign 
                                                                               Cash        Foreign      insurance 
                                                                               flow       currency     subsidiary 
                                                                            hedging    translation     regulatory 
                                                                            reserve        reserve        reserve    
                                                                                 Rm             Rm             Rm    
Balance at the beginning of the reporting period                             (1 870)         6 461             22    
Total comprehensive income                                                    1 726         (4 108)             -    
Profit for the period                                                             -              -              -    
Other comprehensive income                                                    1 726         (4 108)             -    
Dividends paid                                                                    -              -              -    
Purchase of Group shares in respect of                                                                       
equity-settled share-based payment arrangements                                   -              -              -    
Elimination of the movement in treasury shares held                                                          
by Group entities                                                                 -              -              -    
Movement in share-based payment reserve                                           -              -              -    
Transfer from share-based payment reserve                                         -              -              -    
Value of employee services                                                        -              -              -    
Conversion from cash-settled schemes                                              -              -              -    
Deferred tax                                                                      -              -              -    
Movement in general credit risk reserve                                           -              -              -    
Movement in foreign insurance subsidiary regulatory reserve                       -              -            (16)   
Share of post-tax results of associates and joint ventures                        -              -              -    
Acquisition of a subsidiary(1),(2)                                                -              -              -    
Balance at the end of the reporting period                                     (144)         2 353              6    

                                                                                                          Capital 
                                                                                                     and reserves
                                                                                      Associates’    attributable 
                                                                         Share-based   and joint      to ordinary 
                                                                             payment    ventures’          equity 
                                                                             reserve     reserve          holders    
                                                                                   Rm          Rm              Rm    
Balance at the beginning of the reporting period                                  729         937          89 292    
Total comprehensive income                                                          -           -          11 931    
Profit for the period                                                               -           -          14 708    
Other comprehensive income                                                          -           -          (2 777)   
Dividends paid                                                                      -           -          (8 536)   
Purchase of Group shares in respect of                                                                  
equity-settled share-based payment arrangements                                     -           -            (421)   
Elimination of the movement in treasury shares                                                          
held by Group entities                                                              -           -             153    
Movement in share-based payment reserve                                           163           -             572    
Transfer from share-based payment reserve                                        (409)          -               -    
Value of employee services                                                        495           -             495    
Conversion from cash-settled schemes                                               37           -              37    
Deferred tax                                                                       40           -              40    
Movement in general credit risk reserve                                             -           -               -    
Movement in foreign insurance subsidiary regulatory reserve                         -           -               -    
Share of post-tax results of associates and joint ventures                          -         115               -    
Acquisition of a subsidiary(1),(2)                                                  -           -              66    
Balance at the end of the reporting period                                        892       1 052          93 057    


                                                                                 Non-          Non-
                                                                          controlling   controlling 
                                                                           interest -    interest - 
                                                                             ordinary    preference       Total 
                                                                               shares        shares      equity    
                                                                                   Rm            Rm          Rm    
Balance at the beginning of the reporting period                                4 711         4 644      98 647    
Total comprehensive income                                                        403           351      12 685    
Profit for the period                                                             788           351      15 847    
Other comprehensive income                                                       (385)            -      (3 162)   
Dividends paid                                                                   (562)         (351)     (9 449)   
Purchase of Group shares in respect of                                                                 
equity-settled share-based payment arrangements                                     -             -        (421)   
Elimination of the movement in treasury shares                                                         
held by Group entities                                                              -             -         153    
Movement in share-based payment reserve                                             2             -         574    
Transfer from share-based payment reserve                                           -             -           -    
Value of employee services                                                          2             -         497    
Conversion from cash-settled schemes                                                -             -          37    
Deferred tax                                                                        -             -          40    
Movement in general credit risk reserve                                             -             -           -    
Movement in foreign insurance subsidiary regulatory reserve                         -             -           -    
Share of post-tax results of associates and joint ventures                          -             -           -    
Acquisition of a subsidiary(1),(2)                                                 25             -          91    
Balance at the end of the reporting period                                      4 579         4 644     102 280    

                                                                                                 2015
                                                                                 Number of  
                                                                                  ordinary      Share       Share
                                                                                    shares    capital     premium
                                                                                      ’000         Rm          Rm
Balance at the beginning of the reporting period                                   846 870      1 694       4 548    
Total comprehensive income                                                               -          -           -    
Profit for the period                                                                    -          -           -    
Other comprehensive income                                                               -          -           -    
Dividends paid                                                                           -          -           -    
Purchase of Group shares in respect of                                                                  
equity-settled share-based payment arrangements                                          -          -         (12)   
Elimination of the movement in treasury shares                                                          
held by Group entities(1)                                                           (1 145)        (3)       (289)   
Movement in share-based payment reserve                                                  -          -           3    
Transfer from share-based payment reserve                                                -          -           3    
Value of employee services                                                               -          -           -    
Conversion from cash-settled to equity-settled schemes                                   -          -           -    
Deferred tax                                                                             -          -           -    
Movement in general credit risk reserve                                                  -          -           -    
Movement in foreign insurance subsidiary regulatory reserve                              -          -           -    
Share of post-tax results of associates and joint ventures                               -          -           -    
Acquisition of a subsidiary(2)                                                           -          -           -    
Disposal of interest in a subsidiary(3)                                                  -          -           -    
Balance at the end of the reporting period                                         845 725      1 691       4 250    
                                                                         
                                                                                                     Total 
                                                                                  Retained           other 
                                                                                  earnings        reserves    
                                                                                        Rm              Rm   
Balance at the beginning of the reporting period                                    70 237           6 211    
Total comprehensive income                                                          14 228             421    
Profit for the period                                                               14 331               -    
Other comprehensive income                                                            (103)            421    
Dividends paid                                                                      (8 248)              -    
Purchase of Group shares in respect of                                 
equity-settled share-based payment arrangements                                          3               -    
Elimination of the movement in treasury shares                         
held by Group entities(1)                                                                -               -    
Movement in share-based payment reserve                                                  -             673    
Transfer from share-based payment reserve                                                -              (3)   
Value of employee services                                                               -             283    
Conversion from cash-settled to equity-settled schemes                                   -             430    
Deferred tax                                                                             -             (37)   
Movement in general credit risk reserve                                               (130)            130    
Movement in foreign insurance subsidiary regulatory reserve                             (2)              2    
Share of post-tax results of associates and joint ventures                            (129)            129    
Acquisition of a subsidiary(2)                                                           -               -    
Disposal of interest in a subsidiary(3)                                               (174)              -    
Balance at the end of the reporting period                                          75 785           7 566    

                                                                                   General
                                                                                    credit       Available-
                                                                                      risk         for-sale
                                                                                   reserve          reserve    
                                                                                        Rm               Rm    
Balance at the beginning of the reporting period                                       597              912    
Total comprehensive income                                                               -             (352)   
Profit for the period                                                                    -                -    
Other comprehensive income                                                               -             (352)   
Dividends paid                                                                           -                -    
Purchase of Group shares in respect of                                                           
equity-settled share-based payment arrangements                                          -                -    
Elimination of the movement in treasury shares                                                   
held by Group entities(1)                                                                -                -    
Movement in share-based payment reserve                                                  -                -    
Transfer from share-based payment reserve                                                -                -    
Value of employee services                                                               -                -    
Conversion from cash-settled to equity-settled schemes                                   -                -    
Deferred tax                                                                             -                -    
Movement in general credit risk reserve                                                130                -    
Movement in foreign insurance subsidiary regulatory reserve                              -                -    
Share of post-tax results of associates and joint ventures                               -                -    
Acquisition of a subsidiary(2)                                                           -                -    
Disposal of interest in a subsidiary(3)                                                  -                -    
Balance at the end of the reporting period                                             727              560    

Notes
(1) The movement is largely due to the elimination of treasury shares in the share incentive trust. These shares were
acquired by the trust as part of the conversion of the cash-settled share-based payment schemes to the equity-settled
share-based payment schemes.
(2) The Group acquired a 63% shareholding in First Assurance Holdings Limited.
(3) The Group disposed of part of its interest in National Bank of Commerce (NBC), reducing its interest from 
66% to 55%.

                                                                                           2015
                                                                                                             Foreign 
                                                                                              Foreign      insurance
                                                                            Cash flow        currency     subsidiary 
                                                                              hedging     translation     regulatory 
                                                                              reserve         reserve        reserve    
                                                                                   Rm              Rm             Rm    
Balance at the beginning of the reporting period                                  353           3 465             20    
Total comprehensive income                                                     (2 223)          2 996              -    
Profit for the period                                                               -               -              -    
Other comprehensive income                                                     (2 223)          2 996              -    
Dividends paid                                                                      -               -              -    
Purchase of Group shares in respect of                                      
equity-settled share-based payment arrangements                                     -               -              -    
Elimination of the movement in treasury shares                              
held by Group entities(1)                                                           -               -              -    
Movement in share-based payment reserve                                             -               -              -    
Transfer from share-based payment reserve                                           -               -              -    
Value of employee services                                                          -               -              -    
Conversion from cash-settled to equity-settled schemes                              -               -              -    
Deferred tax                                                                        -               -              -    
Movement in general credit risk reserve                                             -               -              -    
Movement in foreign insurance subsidiary regulatory reserve                         -               -              2    
Share of post-tax results of associates and joint ventures                          -               -              -    
Acquisition of a subsidiary(2)                                                      -               -              -    
Disposal of interest in a subsidiary(3)                                             -               -              -    
Balance at the end of the reporting period                                     (1 870)          6 461             22    

                                                                                                         Capital and 
                                                                                                            reserves 
                                                                                         Associates’    attributable 
                                                                          Share-based      and joint     to ordinary
                                                                              payment      ventures’          equity 
                                                                              reserve       reserve          holders    
                                                                                   Rm            Rm               Rm    
Balance at the beginning of the reporting period                                   56           808           82 690    
Total comprehensive income                                                          -             -           14 649    
Profit for the period                                                               -             -           14 331    
Other comprehensive income                                                          -             -              318    
Dividends paid                                                                      -             -           (8 248)   
Purchase of Group shares in respect of                                                                    
equity-settled share-based payment arrangements                                         
                                                                                    -             -               (9)   
Elimination of the movement in treasury shares                                                                                         
held by Group entities(1)                                                           -             -             (292)   
Movement in share-based payment reserve                                           673             -              676    
Transfer from share-based payment reserve                                          (3)            -                -    
Value of employee services                                                        283             -              283    
Conversion from cash-settled to equity-settled schemes                            430             -              430    
Deferred tax                                                                      (37)            -              (37)   
Movement in general credit risk reserve                                             -             -                -    
Movement in foreign insurance subsidiary regulatory reserve                         -             -                -    
Share of post-tax results of associates and joint ventures                          -           129                -    
Acquisition of a subsidiary(2)                                                      -             -                -    
Disposal of interest in a subsidiary(3)                                             -             -             (174)   
Balance at the end of the reporting period                                        729           937           89 292    

                                                                                 Non-          Non-
                                                                          controlling   controlling 
                                                                           interest -    interest - 
                                                                             ordinary    preference        Total 
                                                                               shares        shares       equity    
                                                                                   Rm            Rm           Rm    
Balance at the beginning of the reporting period                                3 611         4 644       90 945    
Total comprehensive income                                                      1 204           321       16 174    
Profit for the period                                                             752           321       15 404    
Other comprehensive income                                                        452             -          770    
Dividends paid                                                                   (495)         (321)      (9 064)   
Purchase of Group shares in respect of                                                    
equity-settled share-based payment arrangements                                     -             -           (9)   
Elimination of the movement in treasury shares                                            
held by Group entities(1)                                                           -             -         (292)   
Movement in share-based payment reserve                                             4             -          680    
Transfer from share-based payment reserve                                           -             -            -    
Value of employee services                                                          4             -          287    
Conversion from cash-settled to equity-settled schemes                              -             -          430    
Deferred tax                                                                        -             -          (37)   
Movement in general credit risk reserve                                             -             -            -    
Movement in foreign insurance subsidiary regulatory reserve                         -             -            -    
Share of post-tax results of associates and joint ventures                          -             -            -    
Acquisition of a subsidiary(2)                                                    209             -          209    
Disposal of interest in a subsidiary(3)                                           178             -            4    
Balance at the end of the reporting period                                      4 711         4 644       98 647    

Summary consolidated statement of cash flows
for the reporting period ended 31 December

                                                                                              2016         2015    
                                                                                 Note           Rm           Rm    
Net cash generated from operating activities                                                 6 962       16 357    
Net cash utilised in investing activities                                                   (4 201)      (4 547)   
Net cash utilised in financing activities                                                   (7 509)      (7 316)   
Net (decrease)/increase in cash and cash equivalents                                        (4 748)       4 494    
Cash and cash equivalents at the beginning of the reporting period                  1       21 366       16 626    
Effect of foreign exchange rate movements on cash and cash equivalents                       1 116          246    
Cash and cash equivalents at the end of the reporting period                        2       17 734       21 366    

Notes to the summary consolidated statement of cash flows                                                          

1. Cash and cash equivalents at the beginning of the reporting period                                              
Cash, cash balances and balances with central banks                                         12 899       12 903    
Loans and advances to banks                                                                  8 467        3 723    
                                                                                            21 366       16 626    
2. Cash and cash equivalents at the end of the reporting period                                                    
Cash, cash balances and balances with central banks                                         13 141       12 899    
Loans and advances to banks                                                                  4 593        8 467    
                                                                                            17 734       21 366    

Summary notes to the consolidated financial results
for the reporting period ended

1. Non-current assets and non-current liabilities held for sale
The following movements in non-current assets and non-current liabilities held for sale were effected during the
current financial reporting period:

* RBB transferred investment properties with a total carrying value of R456m and a subsidiary with total assets of
  R367m and total liabilities of R9m to non-current assets and non-current liabilities held for sale. The Commercial 
  Property Finance (CPF) Equity division disposed of an investment security and investment property with a carrying 
  value of R15m and R64m respectively.
* Head Office disposed of property and equipment with a carrying value of R94m.
* WIMI transferred a consolidated structured entity with total assets of R245m and total liabilities of R233m out of
  non-current assets and non-current liabilities held for sale. This was done following a reassessment by management 
  of the time expected to be taken to effect disposal.
* CIB transferred investment securities with a carrying value of R1 136m out of non-current assets held for sale. 
  This was done following a change in management intention with regards to disposal.
  
The following movements in non-current assets and non-current liabilities held for sale were effected during the
previous financial reporting period:
* CIB transferred investment securities with a carrying value of R 1 282m to non-current assets held for sale.
* Disposals of non-current assets held for sale occurred in RBB (including CPF) and Head Office. 
 
2. Loans and advances to customers

                                                             2016          2015    
                                                               Rm            Rm    
Corporate overdrafts and specialised finance loans          8 285         8 784    
Credit cards                                               41 000        42 257    
Foreign currency loans                                     29 478        22 964    
Instalment credit agreements                               76 219        74 845    
Gross advances                                             94 488        91 931    
Unearned finance charges                                  (18 269)      (17 086)   
Loans to associates and joint ventures                     20 183        17 079    
Micro loans                                                 4 636         3 941    
Mortgages                                                 270 876       273 078    
Other advances                                             25 636        31 204    
Overdrafts                                                 39 920        37 007    
Overnight finance                                          15 574        15 249    
Personal and term loans                                    86 206        88 262    
Preference shares                                          17 443        16 127    
Reverse repurchase agreements (Carries)                    16 116        20 310    
Wholesale overdrafts                                       88 453        69 352    
Gross loans and advances to customers                     740 025       720 459    
Impairments losses on loans and advances                  (19 716)      (17 100)   
                                                          720 309       703 359    

                                                     2016                                      
                                               Performing 
                                                    loans                       Coverage
                                                 Exposure       Impairment         ratio    
Loans and advances to customers                        Rm               Rm             %    
RBB                                               474 866            4 936          1.04    
Retail Banking South Africa                       366 861            3 290          0.90    
Credit cards                                       34 802              728          2.09    
Instalment credit agreements                       73 530              735          1.00    
Loans to associates and joint ventures             18 933                -             -    
Mortgages                                         216 955            1 213          0.56    
Other loans and advances                              510                -             -    
Overdrafts                                          3 923               54          1.38    
Personal and term loans                            18 208              560          3.08    
Business Banking South Africa                      68 147              794          1.17    
Mortgages (including CPF)                          34 547              179          0.52    
Overdrafts                                         18 284              366          2.00    
Term loans                                         15 316              249          1.63    
RBB Rest of Africa                                 39 858              852          2.14    
CIB                                               227 824            1 017          0.45    
WIMI                                                5 615               14          0.25    
Head Office, Treasury and other operations            623                4          0.64    
Loans and advances to customers                   708 928            5 971          0.84    
Loans and advances to customers and banks         758 717            5 971          0.79    

                                                     Non-
                                               performing 
                                                    loans                       Coverage
                                                 Exposure      Impairment          ratio    
Loans and advances to customers                        Rm              Rm              %    
RBB                                                26 591          11 923          44.84    
Retail Banking South Africa                        20 166           8 655          42.92    
Credit cards                                        5 423           3 883          71.60    
Instalment credit agreements                        2 085             925          44.36    
Loans to associates and joint ventures                  -               -              -    
Mortgages                                          10 029           2 109          21.03    
Other loans and advances                                -               -              -    
Overdrafts                                            220             142          64.55    
Personal and term loans                             2 409           1 596          66.25    
Business Banking South Africa                       3 287           1 161          35.32    
Mortgages (including CPF)                           1 566             535          34.16    
Overdrafts                                            929             421          45.32    
Term loans                                            792             205          25.88    
RBB Rest of Africa                                  3 138           2 107          67.14    
CIB                                                 4 390           1 765          40.21    
WIMI                                                  116              57          49.14    
Head Office, Treasury and other operations              -               -              -    
Loans and advances to customers                    31 097          13 745          44.20    
Loans and advances to customers and banks          31 097          13 745          44.20    

                                                  Net total exposure    
Loans and advances to customers                                   Rm    
RBB                                                          484 598    
Retail Banking South Africa                                  375 082    
Credit cards                                                  35 614    
Instalment credit agreements                                  73 955    
Loans to associates and joint ventures                        18 933    
Mortgages                                                    223 662    
Other loans and advances                                         510    
Overdrafts                                                     3 947    
Personal and term loans                                       18 461    
Business Banking South Africa                                 69 479    
Mortgages (including CPF)                                     35 399    
Overdrafts                                                    18 426    
Term loans                                                    15 654    
RBB Rest of Africa                                            40 037    
CIB                                                          229 432    
WIMI                                                           5 660    
Head Office, Treasury and other operations                       619    
Loans and advances to customers                              720 309    
Loans and advances to customers and banks                    770 098    

                                                    2015
                                              Performing 
                                                   loans                        Coverage
                                                Exposure        Impairment         ratio    
Loans and advances to customers                       Rm                Rm             %       
RBB                                              473 956             4 184          0.88    
Retail Banking South Africa                      367 475             3 024          0.82    
Credit Cards                                      36 390               724          1.99    
Instalment credit agreements                      72 426               548          0.76    
Loans to associates and joint ventures            16 176                 -             -    
Mortgages                                        222 315             1 243          0.56    
Other loans and advances                             367                 -             -    
Overdrafts                                         2 781                34          1.22    
Personal and term loans                           17 020               475          2.79    
Business Banking South Africa                     62 052               661          1.07    
Mortgages (including CPF)                         30 016               190          0.63    
Overdrafts                                        17 289               270          1.56    
Term loans                                        14 747               201          1.36    
RBB Rest of Africa                                44 429               499          1.12    
CIB                                              212 508               766          0.36    
WIMI                                               5 346                32          0.60    
Head Office, Treasury and other operations           669                40          5.98    
Loans and advances to customers                  692 479             5 022          0.73    
Loans and advances to customers and banks        778 430             5 022          0.65    

                                                     Non-
                                               performing 
                                                    loans                       Coverage
                                                 Exposure      Impairment          ratio    
Loans and advances to customers                        Rm              Rm              %    
RBB                                                25 077          11 094          44.24    
Retail Banking South Africa                        18 198           7 652          42.05    
Credit Cards                                        5 014           3 532          70.44    
Instalment credit agreements                        1 602             621          38.76    
Loans to associates and joint ventures                  -               -              -    
Mortgages                                           9 341           2 064          22.10    
Other loans and advances                                -               -              -    
Overdrafts                                            172              99          57.56    
Personal and term loans                             2 069           1 336          64.57    
Business Banking South Africa                       3 306           1 152          34.85    
Mortgages (including CPF)                           1 620             586          36.17    
Overdrafts                                            960             370          38.54    
Term loans                                            726             196          27.00    
RBB Rest of Africa                                  3 573           2 290          64.09    
CIB                                                 2 834             951          33.56    
WIMI                                                   69              33          47.83    
Head Office, Treasury and other operations              -               -              -    
Loans and advances to customers                    27 980          12 078          43.17    
Loans and advances to customers and banks          27 980          12 078          43.17    

                                                 Net total exposure    
Loans and advances to customers                                  Rm    
RBB                                                         483 755    
Retail Banking South Africa                                 374 997    
Credit Cards                                                 37 148    
Instalment credit agreements                                 72 859    
Loans to associates and joint ventures                       16 176    
Mortgages                                                   228 349    
Other loans and advances                                        367    
Overdrafts                                                    2 820    
Personal and term loans                                      17 278    
Business Banking South Africa                                63 545    
Mortgages (including CPF)                                    30 860    
Overdrafts                                                   17 609    
Term loans                                                   15 076    
RBB Rest of Africa                                           45 213    
CIB                                                         213 625    
WIMI                                                          5 350    
Head Office, Treasury and other operations                      629    
Loans and advances to customers                             703 359    
Loans and advances to customers and banks                   789 310    

3. Borrowed funds
During the reporting period the significant movements in borrowed funds were as follows: 
R2 381m (2015: R4 870m) of subordinated notes were issued and R178m (2015: R2 455m) 
were redeemed.

4. Other impairments

                                                           2016      2015    
                                                             Rm        Rm    
(Reversal)/impairment raised on financial instruments        (4)       10    
Investments in associates and joint ventures                 42         -    
Other                                                       652        74    
Goodwill                                                     34         1    
Intangible assets(1)                                        618        72    
Property and equipment                                        -         1    
                                                            690        84    



5. Headline earnings

                                                    2016                    2015                  
                                                   Gross       Net(2)      Gross       Net(2)    
                                                      Rm           Rm         Rm           Rm    
Headline earnings are determined as follows:                                                     
Profit attributable to ordinary equity holders 
of the Group                                                   14 708                  14 331    
Total headline earnings adjustment:                               272                     (44)   
IFRS 3 - Goodwill impairment                          34           34          1            1    
IFRS 5 - Gains on disposal of non-currents 
assets held for sale                                 (31)         (25)        (1)          (1)   
IAS 16 - Profit on disposal of property and 
equipment                                            (29)         (21)       (13)         (10)   
IAS 21 - Recycled foreign currency 
translation reserve                                 (320)        (297)      (267)        (267)   
IAS 28 - Impairment of investments 
in associates and joint ventures                      42           34          -            -    
IAS 36 - Impairment of property and equipment          -            -          1            1    
IAS 36 - Impairment of intangible assets             618          610         72           51    
IAS 38 - Gain on disposal of intangible assets         -            -         (7)          (5)   
IAS 39 - Release of available-for-sale reserves       (3)          (2)       210          152    
IAS 40 - Change in fair value of investment 
properties                                           (70)         (61)        47           34    
Headline earnings/diluted headline earnings                    14 980                  14 287    
Headline earnings per share (cents)                           1 769.6                 1 687.2    
Diluted headline earnings per share (cents)                   1 769.4                 1 686.2    


Notes
(1) During the current year, two of the Group’s intangible assets were impaired. An acquired customer list was fully
impaired following an adjustment to the interest rate outlook for the related business. The second impairment relates to
the costs previously spent by the Group on the Virtual Bank initiative. In calculating the impairment to be recognised,
the Group determined the value in use based on a discounted cash flow methodology.
(2) The net amount is reflected after taxation and non-controlling interest.

6. Dividends per share 

                                                                                                  2016       2015    
                                                                                                    Rm         Rm    
Dividends declared to ordinary equity holders                                                                        
Interim dividend (29 July 2016: 460 cents) (29 July 2015: 450 cents)                             3 900      3 815    
Final dividend (23 February 2017: 570 cents)(1 March 2016: 550 cents)                            4 832      4 663    
                                                                                                 8 732      8 478    
Dividends declared to ordinary equity holders (net of treasury shares)(1)                                              
Interim dividend (29 July 2016: 460 cents) (29 July 2015: 450 cents)                             3 888      3 807    
Final dividend (23 February 2017: 570 cents)(1 March 2016: 550 cents)                            4 820      4 651    
                                                                                                 8 708      8 458    
Dividends declared to non-controlling preference equity holders                                                      
Interim dividend (29 July 2016: 3 696,57534 cents)(29 July 2015: 3 282,8082 cents)                 183        162    
Final dividend (23 February 2017: 3 644,79452 cents)(1 March 2016: 3 395,47945 cents)              180        168    
                                                                                                   363        330    
Dividends paid to ordinary equity holders(net of treasury shares)(1)                                                   
Final dividend net of treasury shares (1 March 2016: 550 cents)(3 March 2015: 525 cents)         4 648      4 442    
Interim dividend net of treasury shares (29 July 2016: 460 cents) (29 July 2015: 450 cents)      3 888      3 806    
                                                                                                 8 536      8 248    
Dividends paid to non-controlling preference equity holders                                                          
Final dividend (1 March 2016: 3 395,47945 cents)(3 March 2015: 3 210,8904 cents)                   168        159    
Interim dividend (29 July 2016: 3 696,57534 cents)(29 July 2015: 3 282,8082 cents)                 183        162    
                                                                                                   351        321    

Note
(1) The dividends paid on treasury shares are calculated on payment date.

7. Acquisitions and disposals of businesses and other similar transactions
7.1 Acquisitions of businesses during the current reporting period
In order to continue building and shaping the Group’s predictive underwriting products, expertise and technology, 
the Group acquired a 75% controlling stake in Absa Instant Life Proprietary Limited, previously known as Instant Life
Proprietary Limited. The acquisition of the investment had an effective acquisition date of 31 March 2016 and is a 
business combination within the scope of IFRS 3. The acquisition date fair value of the consideration transferred 
amounted to R100m.

The non-controlling interest below was measured at their proportionate share of the acquiree’s identifiable net
assets. Goodwill of R20m has been recognised and includes, but is not limited to, the insurer’s workforce and the 
increased market share gained.

The transaction is currently being evaluated in terms of the Purchase Price Allocation (PPA). The initial accounting
considerations include the valuation of intangible assets (identified in terms of IFRS3 - i.e. Value of business 
acquired and software system) and share-based payments.

From the date of acquisition, Absa Instant Life contributed revenue of R9m to the total income earned by the Group. If
the combination had taken place at the beginning of the year, an additional R5m would have been generated by the Group,
thereby resulting in a total income of R14m. From the date of acquisition, Absa Instant Life contributed losses after
tax of R12m to total profits earned by the Group. If the combination taken place at the beginning of the year, losses
after tax of an additional R3m would have been incurred by the Group, thereby resulting in a total loss after tax 
of R15m. 

                                                                                 Instant Life 
                                                                                     2016                   
                                                                                  Fair value 
                                                                         recognised on acquisition               
                                                                                    Rm         Rm    
Consideration at date of acquisition:                                                                
Cash                                                                               100        100    
Total consideration                                                                100        100    
Recognised amounts of identifiable assets acquired 
and liabilities assumed                                 
Loans and advances to banks                                                          6          6    
Other assets                                                                        14         14    
Intangible assets                                                                  125        125    
Other liabilities                                                                   (5)        (5)   
Deferred tax liabilities                                                           (32)       (32)   
Provisions                                                                          (1)        (1)   
Total identifiable net assets                                                      107        107    
Total NCI                                                                          (27)       (27)   
Goodwill                                                                            20         20    
Total                                                                              100        100    

A summary of the total net cash outflow and cash and cash equivalents related to acquisitions and 
disposals of businesses and other similar transactions is included below:

                                                     2016      2015    
                                                       Rm        Rm    
Summary of net cash outflow due to acquisitions       100       384    


7.1.2 Disposals of businesses during the current reporting period
There were no disposals of businesses during the current reporting period.

7.2.1 Acquisitions of businesses during the previous reporting period
The Group acquired 63% of the issued ordinary share capital of First Assurance Company Limited (FACL), 
an East African insurer, with operations in both Kenya and Tanzania. The acquisition of the investment 
in FACL had an effective acquisition date of 30 October 2015, and is a business combination within 
the scope of IFRS 3.

The non-controlling interest below was measured at their proportionate share of the acquiree’s 
identifiable net assets. Goodwill of R164m has been recognised mainly attributable to intangible assets 
that do not qualify for recognition on the basis that they are not separable. The Purchase Price Allocation 
(PPA) for the transaction has been finalised with no differences to the provisional amounts published in 
the previous reporting period being noted. From the date of acquisition, FACL contributed R26m to the total 
income of the Group in 2015. Had the acquisition taken place at the beginning of 2015, the total income for 
the Group would have increased by R152m for 2015 year end reporting. From the date of acquisition, FACL 
contributed R9m to profit after tax of the Group in 2015. Had the acquisition taken place at the beginning 
of 2015, profit after tax for the Group would have increased by R37m for 2015 year end reporting.

The Group also purchased additional shares in a non-core joint venture which resulted in an increase in the Group’s
effective shareholding from 50% to 67% and a business combination in terms of IFRS 3. The acquisition occurred on 
18 November 2015. A bargain purchase gain of R4m was recognised in the statement of comprehensive income.

                                                                  First Assurance                          
                                                                         Holdings      Other      Group    
                                                                             2015                          
                                                                                    Fair value 
                                                                             recognised on acquisition
                                                                               Rm         Rm         Rm    
Consideration at date of acquisition:                                                                      
Cash                                                                          370         14        384    
Total consideration                                                           370         14        384    
Recognised amounts of identifiable assets acquired            
and liabilities assumed                                       
Property, plant and equipment                                                  28          -         28    
Investment securities                                                         145          -        145    
Loans and advances to banks                                                   196          -        196    
Other assets                                                                  440          5        445    
Investment properties                                                         170        292        462    
Current tax assets                                                              2          -          2    
Other liabilities                                                             (65)        (1)       (66)   
Insurance liabilities                                                        (586)         -       (586)   
Deferred tax liabilities                                                       (3)        (4)        (7)   
Loans from Subsidiaries                                                         -       (176)      (176)   
Loans from Absa Group Companies                                                 -        (90)       (90)   
Total identifiable net assets                                                 327         26        353    
Total NCI                                                                    (121)        (8)      (129)   
Goodwill/(Bargain purchase)                                                   164         (4)       160    
Total                                                                         370         14        384    

7.2.2 Disposals of businesses during the previous reporting period
National Bank of Commerce Limited (NBC) was recapitalised through a rights issue to all its shareholders 
during 2013. As the Government of Tanzania (GoT) was unable to subscribe to their rights at the time, an 
option was granted to GoT providing it with the right to purchase its pro rata portion of the shares from 
the Group within a period of two years after the rights issue. The GoT exercised their option during the 
previous reporting period which resulted in a decrease of the Group’s shareholding from 66% to 55%.

8. Related parties
Barclays Bank PLC sold 12,2% of its Barclays Africa Group Limited shareholding for R13,1bn on 5 May 2016 
through a book build to money managers, leaving the Barclays Bank PLC shareholding at 50,1%.
 
9. Financial guarantee contracts

                                   2016      2015    
                                     Rm        Rm    
Financial guarantee contracts        10        24    

Financial guarantee contracts represent contracts where the Group undertakes to make specified payments 
to a counterparty, should the counterparty suffer a loss as a result of a specified debtor failing to make 
payment when due in accordance with the terms of a debt instrument. This amount represents the maximum 
off-statement of financial position exposure. 

10. Commitments

                                                                                    2016       2015    
                                                                                      Rm         Rm    
Authorised capital expenditure                                                                         
Contracted but not provided for(1)                                                   521        901    
The Group has capital commitments in respect of computer                         
equipment and property development.                                              
Management is confident that future net revenues and funding will be             
sufficient to cover these commitments.                                           
Operating lease payments due                                                                           
No later than one year                                                             1 309        758    
Later than one year and no later than five years                                   2 946      1 742    
Later than five years                                                              1 228        956    
                                                                                   5 483      3 456    
The operating lease commitments comprise a number of separate operating          
leases in relation to property and equipment, none of which is individually      
significant to the Group.                                                        
Leases are negotiated for an average term of three to five years and             
rentals are renegotiated annually.                                               
Sponsorship payments due                                                                               
No later than one year                                                                84        147    
Later than one year and no later than five years                                      20        177    
                                                                                     104        324    
The Group has sponsorship commitments in respect of sports, arts and             
culture sponsorships.                                                            
Other commitments                                                                                      
No later than one year                                                                 -        991    

The South Africa Reserve Bank (SARB) announced in August 2014 that Africa Bank Limited (a subsidiary of 
Africa Bank Investments Limited) would be placed under curatorship. A consortium of six South African banks 
(including Barclays Africa Group Limited) and the Public Investment Corporation (PIC) had underwritten R5bn 
respectively. In the current financial reporting period, African Bank Holdings Limited (that is, the holding 
company of “Good Bank”, African Bank Limited) was successfully capitalised, with BAGL subsidiary for a 
portion of the issued ordinary shares. The investment is recognised within Investment Securities, and the 
remaining commitment which was underwritten by Barclays Africa Group Limited, but guaranteed by the SARB, 
has been extinguished during the current reporting period.

11. Contingencies

                                      2016         2015    
                                        Rm           Rm    
Guarantees                          38 441       37 901    
Irrevocable debt facilities        135 935      152 984    
Irrevocable equity facilities          141          364    
Letters of credit(1)                 8 481        8 207    
Other                                  135        5 325    
                                   183 133      204 781    

Guarantees include performance guarantee contracts and payment guarantee contracts.

Irrevocable facilities are commitments to extend credit where the Group does not have the right to terminate the
facilities by written notice. Commitments generally have fixed expiry dates. Since commitments may expire without being drawn
upon, the total contract amounts do not necessarily represent future cash requirements.

Note
(1) The presentation of commitments for 2015 has been revised following the reallocation of an amount of R740m from
Commitments to Letters of Credit (within Contingencies) so as to more appropriately reflect the substance of the item.

Legal proceedings
The Group has been party to proceedings against it during the reporting period, and as at the reporting date the
following material cases are disclosed:

* Pinnacle Point Holdings Proprietary Limited (PPG): New Port Finance Company and the trustees of the Winifred Trust
  (“the plaintiffs”) allege a local bank conducted itself unlawfully, and that Absa Bank Limited (the Bank) was privy
  to such conduct. They have instituted proceedings against the Bank for damages for an amount of R1 387m. Although
  Pinnacle Point Holding’s claim has been withdrawn, the second to fifth plaintiff’s claims remain and will proceed 
  to trial. 
* Ayanda Collective Investment Scheme (the Scheme): Absa Capital Investor Services was the trustee of Ayanda
  Collective Investment Scheme, in which Corporate Money Managers (CMM) managed a portfolio of assets within the Scheme. 
  The joint curators of the CMM group of companies and the Altron Pension Fund (an investor in the fund) allege that the
  defendants caused damages to them arising from their alleged failure to meet their obligations in the trust deed 
  together with their statutory obligations set out in the Collective Investment Scheme Act, in respect of which they 
  seek payment of R1 157m. 

The Group is engaged in various other legal, competition and regulatory matters both in South Africa and a number of
other jurisdictions. It is involved in legal proceedings which arise in the ordinary course of business from time to time, 
including (but not limited to) disputes in relation to contracts, securities, debt collection, consumer credit, fraud, 
trusts, client assets, competition, data protection, money laundering, employment, environmental and other statutory 
and common law issues.

The Group is also subject to enquiries and examinations, requests for information, audits, investigations and legal
and other proceedings by regulators, governmental and other public bodies in connection with (but not limited to) consumer
protection measures, compliance with legislation and regulation, wholesale trading activity and other areas of banking
and business activities in which the Group is or has been engaged.

At the present time, the Group does not expect the ultimate resolution of any of these other matters to have a
material adverse effect on its financial position. However, in light of the uncertainties involved in such matters and the
matters specifically described in this note, there can be no assurance that the outcome of a particular matter or matters
will not be material to the Group’s results of operations or cash flow for a particular period, depending on, amongst
other things, the amount of the loss resulting from the matter(s) and the amount of income otherwise reported for the
reporting period.

The Group has not disclosed the contingent liabilities associated with these matters either because they cannot
reasonably be estimated or because such disclosure could be prejudicial to the outcome of the matter. Provision is made for
all liabilities which are expected to materialise.

Regulatory matters
The scale of regulatory change remains challenging and the global financial crisis is resulting in a significant
tightening of regulation and changes to regulatory structures globally, especially for companies that are deemed to be of
systemic importance. Concurrently, there is continuing political and regulatory scrutiny of the operation of the banking
and consumer credit industries globally which, in some cases, is leading to increased regulation. The nature and impact of
future changes in the legal framework, policies and regulatory action cannot currently be fully predicted and are
beyond the Group’s control, but especially in the area of banking and insurance regulation, are likely to have an impact on
the Group’s businesses and earnings. 

The Group is continuously evaluating its compliance programmes and controls in general. As a consequence of these
compliance programmes and controls, including monitoring and review activities, the Group has also adopted appropriate
remedial and/or mitigating steps, where necessary or advisable, and made disclosures on material findings as and when
appropriate. 

Absa Bank Limited, a subsidiary of Barclays Africa Group Limited, has identified potentially fraudulent activity by
certain of its customers using import advance payments for imports in 2014 and 2015 to effect foreign exchange transfers
from South Africa to beneficiary accounts located in East Asia, UK, Europe and the US. As a result, the Group has been
conducting a review of relevant activity, processes, systems and controls. The Group is keeping relevant authorities
informed as to the status of this matter and is providing information to these authorities as part of its on-going
cooperation. It is not currently possible to estimate the financial impact of the actions described on the Group, if any. 
 
In February 2017 the South African Competition Commission (SACC) referred Absa Bank Limited, among other banks, to
the Competition Tribunal to be prosecuted for breaches of South African competition law related to Foreign Exchange
trading of South African Rand. The SACC found from its investigation that, between 2007 - 2013, the respondents had 
engaged in various forms of collusive behaviour. Absa Bank Limited and its parent Barclays PLC brought the conduct to 
the attention of the SACC under its leniency programme and have cooperated with, and will continue to cooperate with, 
the SACC in relation to this matter. The SACC is therefore not seeking an order from the Tribunal to impose any 
administrative fine on Absa Bank Limited.

Income taxes
The Group is subject to income taxes in numerous jurisdictions and the calculation of the Group’s tax charge and
worldwide provisions for income taxes necessarily involves a degree of estimation and judgement. There may be transactions
and calculations for which the ultimate tax treatment is uncertain or in respect of which the relevant tax authorities may
have indicated disagreement with the Group’s treatment and accordingly the final tax charge cannot be determined until
resolution has been reached with the relevant tax authority. The Group recognises liabilities for anticipated tax audit
issues based on estimates of whether additional taxes will be due after taking into account expert external advice where
appropriate. Where the final tax outcome of these matters is different from the amounts that were initially recorded,
such differences will impact the current and deferred income tax assets and liabilities in the reporting period in which
such determination is made. The risks are managed in accordance with the Group’s tax Risk Framework. 

12. Segment reporting
                    
                                                         2016        2015(1)    
                                                           Rm             Rm    
12.1 Headline earnings contribution by segment                                  
RBB                                                     9 313          9 605    
CIB                                                     5 098          3 999    
WIMI                                                    1 399          1 452    
Head Office, Treasury and other operations               (830)          (769)   
                                                       14 980         14 287    
12.2 Total income by segment                                                    
RBB                                                    52 217         49 160    
CIB                                                    16 054         13 741    
WIMI                                                    5 223          5 235    
Head Office, Treasury and other operations             (1 100)          (938)   
                                                       72 394         67 198    
12.3 Total internal income by segment                                           
RBB                                                    (8 719)        (7 613)   
CIB                                                    (3 231)          (844)   
WIMI                                                     (378)          (426)   
Head Office, Treasury and other operations             12 328          8 883    
                                                            -              -    
12.4 Total assets by segment                                                    
RBB                                                   808 892        812 175    
CIB                                                   552 614        574 715    
WIMI                                                   51 202         43 898    
Head Office, Treasury and other operations           (311 685)      (286 184)   
                                                    1 101 023      1 144 604    
12.5 Total liabilities by segment                                               
RBB                                                   798 258        795 837    
CIB                                                   545 668        566 089    
WIMI                                                   45 746         38 386    
Head Office, Treasury and other operations           (390 929)      (354 355)   
                                                      998 743      1 045 957    

Note
(1) Operational changes, management changes and associated changes to the way in which the Chief Operating Decision
Maker (CODM) views the performance of each business segment, have resulted in the reallocation of earnings, assets and
liabilities between operating segments. Refer to note 15.

13. Assets and liabilities not held at fair value
The following table summarises the carrying amounts and fair value of those assets and liabilities not held at fair
value.

                                                          2016                          2015                      
                                                      Carrying                      Carrying                    
                                                         value      Fair value         value      Fair value    
                                                            Rm              Rm            Rm              Rm    
Financial assets                                                                                                
Balances with other central banks                       13 395          13 395        12 141          12 141    
Balances with the SARB                                  18 552          18 552        17 459          17 459    
Coins and bank notes                                    13 141          13 141        12 898          12 898    
Money market assets                                         38              38            34              34    
Cash, cash balances and balances with central banks     45 126          45 126        42 532          42 532    
Loans and advances to banks                             29 932          29 827        61 623          61 632    
Other assets                                            22 120          22 188        22 875          22 875    
Retail Banking South Africa                            375 082         374 973       374 996         373 967    
Credit cards                                            35 614          35 614        37 148          37 148    
Instalment credit agreements                            73 955          73 650        72 859          71 798    
Loans to associates and joint ventures                  18 933          18 933        16 175          16 175    
Mortgages                                              223 662         223 674       228 349         228 359    
Other loans and advances                                   510             510           367             367    
Overdrafts                                               3 947           3 947         2 820           2 820    
Personal and term loans                                 18 461          18 645        17 278          17 300    
Business Banking South Africa                           69 375          69 387        63 412          63 440    
Mortgages (including CPF)                               35 295          35 307        30 730          30 742    
Overdrafts(1)                                           18 426          18 426        17 604          17 620    
Term loans(1)                                           15 654          15 654        15 078          15 078    
RBB Rest of Africa                                      40 037          40 027        45 212          45 212    
CIB                                                    205 464         205 464       184 342         184 344    
WIMI                                                     5 660           5 660         5 350           5 350    
Head Office, Treasury and other operations                 615             615           625             625    
Loans and advances to customers - net of 
impairment losses                                      696 233         696 126       673 937         672 938    
Total assets                                           793 411         793 267       800 967         799 977    
Financial liabilities                                                                                           
Deposits from banks                                     44 107          44 107        50 962          50 962    
Other liabilities                                       23 600          23 584        21 398          21 278    
Call deposits                                           62 426          62 426        72 172          72 172    
Cheque account deposits                                200 367         200 367       200 614         200 614    
Credit card deposits                                     1 906           1 906         2 002           2 002    
Fixed deposits                                         153 295         153 358       157 661         157 774    
Foreign currency deposits                               24 825          24 825        27 865          27 865    
Notice deposits                                         59 358          59 371        48 954          48 963    
Other deposits                                           3 189           3 189        13 791          13 791    
Saving and transmission deposits                       152 378         152 378       147 561         147 561    
Deposits due to customers                              657 744         657 820       670 620         670 742    
Debt securities in issue                               134 197         134 197       122 436         119 859    
Borrowed funds                                          15 673          15 893        13 151          13 520    
Total liabilities                                      875 321         875 601       878 567         876 361    


Note
(1) Some overdrafts were reallocated to term loans to align to the way the products are utilised by the customers. The
restatement effected resulted in a decrease of R821m (2015: R555m) in “Overdrafts” with corresponding increase in “Term
loans”. 

14. Assets and liabilities held at fair value

14.1 Fair value measurement and valuation processes
Financial assets and financial liabilities
The Group has an established control framework with respect to the measurement of fair values. The framework includes
a Valuation Committee and an Independent Valuation Control team (IVC), which is independent from the front office.

The Valuation Committee, which comprises representatives from senior management, will formally approve valuation
policies and any changes to valuation methodologies. Significant valuation issues are reported to the Barclays Africa Group
Audit and Compliance Committee.

The Valuation Committee is responsible for overseeing the valuation control process and will therefore consider the
appropriateness of valuation techniques and inputs for fair value measurement.

The IVC independently verifies the results of trading and investment operations and all significant fair value
measurements. They source independent data from external independent parties, as well as internal risk areas when performing
independent price verification for all financial instruments held at fair value. They also assess and document the inputs
obtained from external independent sources to measure the fair value which supports conclusions that valuations are
performed in accordance with IFRS and internal valuation policies.

Investment properties
The fair value of investment properties is determined based on the most appropriate methodology applicable to the
specific property. Methodologies include the market comparable approach that reflects recent transaction prices for similar
properties, discounted cash flows and income capitalisation methodologies. In estimating the fair value of the
properties, the highest and best use of the properties is taken into account.

Where possible the fair value of the Group’s investment properties is determined through valuations performed by
external independent valuators.

When the Group’s internal valuations are different to that of the external independent valuers, detailed procedures
are performed to substantiate the differences, whereby the IVC verifies the procedures performed by the front office and
considers the appropriateness of any differences to external independent valuations.

14.2 Fair value measurements
Valuation inputs
IFRS 13 requires an entity to classify fair values measured and/or disclosed according to a hierarchy that reflects
the significance of observable market inputs. The three levels of the fair value hierarchy are defined as follows:

Quoted market prices - Level 1
Fair values are classified as Level 1 if they have been determined using observable prices in an active market. Such
fair values are determined with reference to unadjusted quoted prices for identical assets or liabilities in active
markets where the quoted price is readily available, and the price represents actual and regularly occurring market
transactions on an arm’s length basis. An active market is one in which transactions occur with sufficient volume and 
frequency to provide pricing information on an ongoing basis.

Valuation technique using observable inputs - Level 2
A Fair values classified as Level 2 have been determined using models for which inputs are observable in an active
market.

A valuation input is considered observable if it can be directly observed from transactions in an active market, or if
there is compelling external evidence demonstrating an executable exit price.

Valuation technique using significant unobservable inputs - Level 3
Fair values are classified as Level 3 if their determination incorporates significant inputs that are not based on
observable market data (unobservable inputs). An input is deemed significant if it is shown to contribute more than 10% to
the fair value of an item. Unobservable input levels are generally determined based on observable inputs of a similar
nature, historical observations or other analytical techniques.

Judgemental inputs on valuation of principal instruments
The following summary sets out the principal instruments whose valuation may involve judgemental inputs:

Debt securities and treasury and other eligible bills
These instruments are valued, based on quoted market prices from an exchange, dealer, broker, industry group or
pricing service, where available. Where unavailable, fair value is determined by reference to quoted market prices for 
similar instruments or, in the case of certain mortgage-backed securities, valuation techniques using inputs derived from
observable market data, and, where relevant, assumptions in respect of unobservable inputs.

Equity instruments
Equity instruments are valued, based on quoted market prices from an exchange, dealer, broker, industry group or
pricing service, where available. Where unavailable, fair value is determined by reference to quoted market prices for
similar instruments or by using valuation techniques using inputs derived from observable market data, and, where relevant,
assumptions in respect of unobservable inputs.

Also included in equity instruments are non-public investments, which include investments in venture capital
organisations. The fair value of these investments is determined using appropriate valuation methodologies which, dependent on
the nature of the investment, may include discounted cash flow analysis, enterprise value comparisons with similar
companies and price:earnings comparisons. For each investment, the relevant methodology is applied consistently over time.

Derivatives
Derivative contracts can be exchange-traded or traded OTC. OTC derivative contracts include forward, swap and option
contracts related to interest rates, bonds, foreign currencies, credit spreads, equity prices and commodity prices or
indices on these instruments. Fair values of derivatives are obtained from quoted market prices, dealer price quotations,
discounted cash flow and option pricing models.

Loans and advances
The disclosed fair value of loans and advances to banks and customers is determined by discounting contractual cash
flows. Discount factors are determined using the relevant forward base rates (as at valuation date) plus the originally
priced spread. Where a significant change in credit risk has occurred, an updated spread is used to reflect valuation date
pricing. Behavioural cash flow profiles, instead of contractual cash flow profiles, are used to determine expected cash
flows where contractual cash flow profiles would provide an inaccurate fair value.

Deposits, debt securities in issue and borrowed funds
Deposits, debt securities in issue and borrowed funds are valued using discounted cash flow models, applying rates
currently offered for issuances with similar characteristics. Where these instruments include embedded derivatives, the
embedded derivative component is valued using the methodology for derivatives as detailed above.

The fair value of amortised cost deposits repayable on demand is considered to be equal to their carrying value. For
other financial liabilities at amortised cost the disclosed fair value approximates the carrying value because the
instruments are short term in nature or have interest rates that reprice frequently.

14.3 Fair value adjustments
The main valuation adjustments required to arrive at a fair value are described below:

Bid-offer valuation adjustments
For assets and liabilities where the Group is not a market maker, mid prices are adjusted to bid and offer prices
respectively. Bid-offer adjustments reflect expected close out strategy and, for derivatives, the fact that they are managed
on a portfolio basis. The methodology for determining the bid-offer adjustment for a derivative portfolio will
generally involve netting between long and short positions and the bucketing of risk by strike and term in accordance with
hedging strategy. Bid-offer levels are derived from market sources, such as broker data. For those assets and liabilities
where the firm is a market maker and has the ability to transact at, or better than, mid-price (which is the case for
certain equity, bond and vanilla derivative markets), the mid-price is used, since the bid-offer spread does not represent a
transaction cost. 

Uncollateralised derivative adjustments
A fair value adjustment is incorporated into uncollateralised derivative valuations to reflect the impact on fair
value of counterparty credit risk, the Group’s own credit quality, as well as the cost of funding across all asset classes.

Model valuation adjustments
Valuation models are reviewed under the firm’s model governance framework. This process identifies the assumptions
used and any model limitations (for example, if the model does not incorporate volatility skew). Where necessary, fair
value adjustments will be applied to take these factors into account. Model valuation adjustments are dependent on the size
of portfolio, complexity of the model, whether the model is market standard and to what extent it incorporates all known
risk factors. All models and model valuation adjustments are subject to review on at least an annual basis. 

14.4 Fair value hierarchy
The following table shows the Group’s assets and liabilities that are recognised and subsequently measured at fair
value and are analysed by valuation techniques. The classification of assets and liabilities is based on the lowest level
input that is significant to the fair value measurement in its entirety.
                                            
                                                                              2016                                             
                                                         Level 1      Level 2      Level 3        Total    
                                                              Rm           Rm           Rm           Rm    
Financial Assets                                                                                           
Cash, cash balances and balances with central banks        2 388        2 492            -        4 880    
Investment Securities                                     60 051       50 906        3 358      114 315    
Loans and advances to banks                                    -       19 286          571       19 857    
Trading and hedging portfolio assets                      33 572       61 419        1 505       96 496    
Debt instruments                                          15 689        6 740        1 324       23 753    
Derivative assets                                              -       46 717          181       46 898    
Commodity derivatives                                          -          797            -          797    
Credit derivatives                                             -           70          114          184    
Equity derivatives                                             -        1 540           67        1 607    
Foreign exchange derivatives                                   -       15 221            -       15 221    
Interest rate derivatives                                      -       29 089            -       29 089    
Equity instruments                                        17 883            -            -       17 883    
Money market assets                                            -        7 962            -        7 962    
Other assets                                                   -            4            5            9    
Loans and advances to customers                                -       19 186        4 890       24 076    
Investments linked to investment contracts                16 335        2 481            -       18 816    
Total financial assets                                   112 346      155 774       10 329      278 449    
Financial liabilities                                                                                      
Deposits from banks                                            -        9 085            -        9 085    
Trading and hedging portfolio liabilities                  6 508       42 677          308       49 493    
Derivative liabilities                                         -       42 677          308       42 985    
Commodity derivatives                                          -          875            -          875    
Credit derivatives                                             -          137          101          238    
Equity derivatives                                             -        1 306           60        1 366    
Foreign exchange derivatives                                   -       14 173            -       14 173    
Interest rate derivatives                                      -       26 186          147       26 333    
Short positions                                            6 508            -            -        6 508    
Other liabilities                                              -            4           41           45    
Deposits due to customers                                    154       15 828        1 139       17 121    
Debt securities in issue                                     261        4 652          604        5 517    
Liabilities under investment contracts                         -       29 055            -       29 055    
Total financial liabilities                                6 923      101 301        2 092      110 316    
Non-financial assets                                                                                       
Commodity                                                  1 485            -            -        1 485    
Investment Properties                                          -            -          478          478    
Non-recurring fair value measurements                          -            -            -            -    
Non-current assets held for sale(1)                            -            -          823          823    
Non-current liabilities held for sale(1)                       -            -            9            9    
                                               
                                                                                2015                                               
                                                          Level 1       Level 2      Level 3         Total    
                                                               Rm            Rm           Rm            Rm    
Financial Assets                                                                                              
Cash, cash balances and balances with central banks         2 114         1 258            -         3 372    
Investment Securities                                      64 458        32 541        3 966       100 965    
Loans and advances to banks                                     -        22 219        2 109        24 328    
Trading and hedging portfolio assets                       37 037        98 935        1 418       137 390    
Debt instruments                                           18 891         9 430          897        29 218    
Derivative assets                                              51        79 938          521        80 510    
Commodity derivatives                                           -           212            -           212    
Credit derivatives                                              -           889           23           912    
Equity derivatives                                              6         2 134           43         2 183    
Foreign exchange derivatives                                   45        27 696            3        27 744    
Interest rate derivatives                                       -        49 007          452        49 459    
Equity instruments                                         17 321             -            -        17 321    
Money market assets                                           774         9 567            -        10 341    
Other assets                                                    -             1           25            26    
Loans and advances to customers                                 3        21 908        7 511        29 422    
Investments linked to investment contracts                 16 885         2 632            -        19 517    
Total financial assets                                    120 497       179 494       15 029       315 020    
Financial liabilities                                                                                         
Deposits from banks                                             -        12 011            7        12 018    
Trading and hedging portfolio liabilities                   3 712        91 009          217        94 938    
Derivative liabilities                                          -        91 009          217        91 226    
Commodity derivatives                                           -           429            -           429    
Credit derivatives                                              -           879           14           893    
Equity derivatives                                              -         3 768           58         3 826    
Foreign exchange derivatives                                    -        28 576            -        28 576    
Interest rate derivatives                                       -        57 357          145        57 502    
Short positions                                             3 712             -            -         3 712    
Other liabilities                                               -             7            5            12    
Deposits due to customers                                     111        15 131        2 557        17 799    
Debt securities in issue                                      202         5 421          624         6 247    
Liabilities under investment contracts                          -        24 209            -        24 209    
Total financial liabilities                                 4 025       147 788        3 410       155 223    
Non-financial assets                                                                                          
Commodity                                                   2 005             -            -         2 005    
Investment Properties                                           -             -        1 264         1 264    
Non-recurring fair value measurements                           -             -            -             -    
Non-current assets held for sale(1)                             -             -        1 700         1 700    
Non-current liabilities held for sale(1)                        -             -          233           233    

Note
(1) Includes certain items classified in terms of the requirements of IFRS 5 which are measured in terms of their
respective standards.

14.5 Measurement of assets and liabilities categorised at Level 2
The following table presents information about the valuation techniques and significant observable inputs used in
measuring assets and liabilities categorised as Level 2 in the fair value hierarchy:


Category of asset/liability           Valuation techniques applied    
Cash, cash balances and balances                                      
with central banks                    Discounted cash flow models     
Loans and advances to banks           Discounted cash flow models     
Trading and hedging portfolio                                         
assets and liabilities                                                
Debt Instruments                      Discount cash flow models       
Derivatives                                                           
Commodity derivatives                 Discounted cash flow model, option pricing, futures pricing and/or Exchange    
                                      Traded Fund (ETF) models        
Credit derivatives                    Discounted cash flow and/or option pricing models       
Equity derivatives                    Discounted cash flow model, option pricing and/or pricing models    
Foreign exchange derivatives          Discounted cash flow and/or option pricing models       
Interest rate derivatives             Discounted cash flow and/or option pricing models       
Money market assets                   Discounted cash flow models     
Loans and advances to customers       Discounted cash flow models     
Investment securities and             Listed equity: bid price.       
investments linked to                 Other items: discounted         
investment contracts                  cash flow models                
Deposits from banks                   Discounted cash flow models     
Deposits due to customers             Discounted cash flow models     
Debt securities in issue              Discounted cash flow models     
and other liabilities                                                 

Category of asset/liability           Significant observable inputs        
Cash, cash balances                   Underlying price of market           
and balances with                     traded instruments and/or            
central banks                         interest rates                       
Loans and advances to banks           Interest rate and/or money           
                                      market curves                        
Trading and hedging portfolio                                              
assets and Liabilities                                                     
Debt Instruments                      Underlying price of market           
                                      traded instruments and               
                                      interest rates                       
Derivatives                                                                
Commodity Derivatives                 Spot price of physical or            
                                      futures, interest rates and/         
                                      or volatility                        
Credit Derivatives                    Interest rate, recovery rate,        
                                      credit spread and/or quanto ratio    
Equity derivatives                    Spot price, interest rate,           
                                      credit spread, and/or quanto         
                                      ratios                               
Foreign exchange                      Spot price, interest rate            
derivatives                           and/or volatility                    
Interest rate                         Interest rate curves, repurchase     
derivatives                           agreement curves, money market       
                                      curves and/or volatility             
Money market assets                   Money market rates and/or            
                                      interest rates                       
Loans and advances                    Interest rate and/or money           
to customers                          market curves                        
Investment securities and             Underlying price of the              
investments linked to                 market traded instrument             
investment contracts                                                       
Deposits from banks                   Interest rate curves and/or          
                                      money market curves                  
Deposits due to                       Interest rate curves and/or          
customers                             money market curves                  
Debt securities in                    Underlying price of the market       
issue and other                       traded instrument and/or             
liabilities                           interest rate curves                 

14.6 Reconciliation of Level 3 assets and liabilities

A reconciliation of the opening balances to closing balances for all movements on Level 3 assets and liabilities is
set out below:

                                                                                         2016  
                                                                     Trading and  
                                                                         hedging                    Loans and 
                                                                       portfolio        Other      advances to
                                                                          assets       assets        customers    
                                                                              Rm           Rm               Rm    
Opening balance at the beginning of the reporting period                   1 418           25            7 511    
Net interest income                                                            -            -              297    
Other income                                                                   -            -                -    
Gains and losses from banking and trading activities                         112            -                -    
Gains and losses from investment activities                                    -            -                -    
Purchases                                                                  1 308           (3)               -    
Sales                                                                     (1 333)         (17)          (1 956)   
Movement in other comprehensive income                                         -            -                -    
Issues                                                                         -            -                -    
Settlements                                                                    -            -                -    
Transferred to/(from) assets/liabilities                                       -            -                -    
Movement in/(out) of Level 3                                                   -            -             (962)   
Closing balance at the end of the reporting period                         1 505            5            4 890    

                                                                       Loans and 
                                                                        advances      Investment      Investment 
                                                                        to banks      securities      properties    
                                                                              Rm              Rm              Rm    
Opening balance at the beginning of the reporting period                   2 109           3 966           1 264    
Net interest income                                                            -              56               -    
Other income                                                                   -               -              17    
Gains and losses from banking and trading activities                        (140)         (1 079)              -    
Gains and losses from investment activities                                    -             106               -    
Purchases                                                                     70             543              28    
Sales                                                                     (1 468)           (233)            (83)   
Movement in other comprehensive income                                         -             (80)              -    
Issues                                                                         -               -               -    
Settlements                                                                    -               -               -    
Transferred to/(from) assets/liabilities                                       -           1 136            (748)   
Movement in/(out) of Level 3                                                   -          (1 057)              -    
Closing balance at the end of the reporting period                           571           3 358             478    

                                                                     Investments           Total 
                                                                       linked to       assets at 
                                                                      Investment            fair 
                                                                       contracts           value    
                                                                              Rm              Rm    
Opening balance at the beginning of the reporting period                       -          16 293    
Net interest income                                                            -             353    
Other income                                                                   -              17    
Gains and losses from banking and trading activities                           -          (1 107)   
Gains and losses from investment activities                                    -             106    
Purchases                                                                      -           1 946    
Sales                                                                          -          (5 090)   
Movement in other comprehensive income                                         -             (80)   
Issues                                                                         -               -    
Settlements                                                                    -               -    
Transferred to/(from) assets/liabilities                                       -             388    
Movement in/(out) of Level 3                                                   -          (2 019)   
Closing balance at the end of the reporting period                             -          10 807    

                                                                                     Trading and 
                                                                       Deposits          hedging 
                                                                           from        portfolio 
                                                                          banks      liabilities    
                                                                             Rm               Rm    
Opening balance at the beginning of the reporting period                      7              217    
Net interest income                                                           -                -    
Other income                                                                  -                -    
Gains and losses from banking and trading activities                          -               91    
Gains and losses from investment activities                                   -                -    
Purchases                                                                     -                -    
Sales                                                                         -                -    
Movement in other comprehensive income                                        -                -    
Issues                                                                        -                -    
Settlements                                                                  (7)               -    
Transferred to/(from) assets/liabilities                                      -                -    
Movement in/(out) of Level 3                                                  -                -    
Closing balance at the end of the reporting period                            -              308    

                                                                   2016    
                                                                                Deposits             Debt 
                                                                    Other         due to       securities
                                                              liabilities      customers         in issue    
                                                                      Rm              Rm              Rm    
Opening balance at the beginning of the reporting period               5           2 557             624    
Net interest income                                                    -               -               -    
Other income                                                           -               -               -    
Gains and losses from banking and trading activities                   -               -               -    
Gains and losses from investment activities                            -             139              (9)   
Purchases                                                              -               -               -    
Sales                                                                  -               -               -    
Movement in other comprehensive income                                 -               -               -    
Issues                                                                36           1 953               -    
Settlements                                                            -          (3 510)            (11)   
Transferred to/(from) assets/liabilities                               -               -               -    
Movement in/(out) of Level 3                                           -               -               -    
Closing balance at the end of the reporting period                    41           1 139             604    

                                                             Liabilities           Total 
                                                                   under     liabilities 
                                                              investment         at fair 
                                                               contracts           value    
                                                                      Rm              Rm    
Opening balance at the beginning of the reporting period               -           3 410    
Net interest income                                                    -               -    
Other income                                                           -               -    
Gains and losses from banking and trading activities                   -              91    
Gains and losses from investment activities                            -             130    
Purchases                                                              -               -    
Sales                                                                  -               -    
Movement in other comprehensive income                                 -               -    
Issues                                                                 -           1 989    
Settlements                                                            -          (3 528)   
Transferred to/(from) assets/liabilities                               -               -    
Movement in/(out) of Level 3                                           -               -    
Closing balance at the end of the reporting period                     -           2 092    

                                                                         2015   
                                                         Trading and 
                                                             hedging                    Loans and
                                                           portfolio        Other     advances to 
                                                              assets       assets       customers    
                                                                  Rm           Rm              Rm    
Opening balance at the beginning of the reporting period       1 162           17           4 731    
Net interest income                                                -            -             488    
Other income                                                       -            -               -    
Gains and losses from banking and trading activities             323            -               -    
Gains and losses from investment activities                        -            -               -    
Purchases                                                         16            8           5 108    
Sales                                                            (83)           -          (2 816)   
Movement in other comprehensive income                             -            -               -    
Issues                                                             -            -               -    
Settlements                                                        -            -               -    
Transferred to/(from) assets/liabilities                           -            -               -    
Movement in/(out) of Level 3                                       -            -               -    
Closing balance at the end of the reporting period             1 418           25           7 511    


                                                             Loans and 
                                                              advances      Investment      Investment 
                                                              to banks      securities      properties    
                                                                    Rm              Rm              Rm  
Opening balance at the beginning of the reporting period             -           6 467             727    
Net interest income                                                  -              85               -    
Other income                                                         -               -               -    
Gains and losses from banking and trading activities                 -               -               -    
Gains and losses from investment activities                        (18)             50              60    
Purchases                                                        2 127              47             478    
Sales                                                                -          (2 718)             (1)   
Movement in other comprehensive income                               -              35               -    
Issues                                                               -               -               -    
Settlements                                                          -               -               -    
Transferred to/(from) assets/liabilities                             -               -               -    
Movement in/(out) of Level 3                                         -               -               -    
Closing balance at the end of the reporting period               2 109           3 966           1 264    


                                                                     Investments           Total 
                                                                       linked to       assets at 
                                                                      Investment            fair 
                                                                       contracts           value    
                                                                              Rm              Rm    
Opening balance at the beginning of the reporting period                       1          13 105    
Net interest income                                                            -             573    
Other income                                                                   -               -    
Gains and losses from banking and trading activities                           -             323    
Gains and losses from investment activities                                    -              92    
Purchases                                                                      -           7 784    
Sales                                                                         (1)         (5 619)   
Movement in other comprehensive income                                         -              35    
Issues                                                                         -               -    
Settlements                                                                    -               -    
Transferred to/(from) assets/liabilities                                       -               -    
Movement in/(out) of Level 3                                                   -               -    
Closing balance at the end of the reporting period                             -          16 293    

                                                                                     Trading and 
                                                                       Deposits          hedging 
                                                                           from        portfolio 
                                                                          banks      liabilities    
                                                                             Rm               Rm  
Opening balance at the beginning of the reporting period                      -              320    
Net interest income                                                           -                -    
Other income                                                                  -                -    
Gains and losses from banking and trading activities                          -              (21)   
Gains and losses from investment activities                                   -                -    
Purchases                                                                     -                -    
Sales                                                                         -                -    
Movement in other comprehensive income                                        -                -    
Issues                                                                        7                1    
Settlements                                                                   -              (83)   
Transferred to/(from) assets/liabilities                                      -                -    
Movement in/(out) of Level 3                                                  -                -    
Closing balance at the end of the reporting period                            7              217    

                                                                           2015
                                                                                Deposits            Debt 
                                                                    Other         due to      securities
                                                              liabilities      customers        in issue    
                                                                      Rm              Rm              Rm
Opening balance at the beginning of the reporting period              28           5 530              42    
Net interest income                                                    -               -               -    
Other income                                                           -               -               -    
Gains and losses from banking and trading activities                   -               -               -    
Gains and losses from investment activities                          (23)            132             172    
Purchases                                                              -               -               -    
Sales                                                                  -               -               -    
Movement in other comprehensive income                                 -               -               -    
Issues                                                                 -           3 112             410    
Settlements                                                            -          (3 265)              -    
Transferred to/(from) assets/liabilities                               -               -               -    
Movement in/(out) of Level 3                                           -          (2 952)              -    
Closing balance at the end of the reporting period                     5           2 557             624    

                                                             Liabilities           Total 
                                                                   under     liabilities 
                                                              investment         at fair 
                                                               contracts           value    
                                                                      Rm              Rm   
Opening balance at the beginning of the reporting period           3 022           8 942    
Net interest income                                                    -               -    
Other income                                                           -               -    
Gains and losses from banking and trading activities                   -             (21)   
Gains and losses from investment activities                         (479)           (198)   
Purchases                                                              -               -    
Sales                                                                  -               -    
Movement in other comprehensive income                                 -               -    
Issues                                                                 -           3 530    
Settlements                                                            -          (3 348)   
Transferred to/(from) assets/liabilities                               -               -    
Movement in/(out) of Level 3                                      (2 543)         (5 495)   
Closing balance at the end of the reporting period                     -           3 410    

14.6.1 Significant transfers between levels
During the 2016 and 2015 reporting periods, transfers between levels occurred because of changes in the 
observability of valuation inputs, in some instances owing to changes in the level of market activity. 
Transfers have been reflected as if they had taken place at the beginning of the year.

14.7 Unrealised gains and losses on Level 3 assets and liabilities
The total unrealised gains and losses for the reporting period on Level 3 positions held at the reporting date are set
out below:

                                                                                              2016
                                                             Trading and hedging                Other          Loans and advances     
                                                                portfolio assets               assets                to customers    
                                                                              Rm                   Rm                          Rm    
Gains and losses from banking and trading activities                           3                    -                          35    
                                                             
                                                             
                                                             
                                                                      Investment           Investment       Investments linked to    
                                                                      securities           properties        investment contracts    
                                                                              Rm                   Rm                          Rm    
Gains and losses from banking and trading activities                          29                    -                           -    
                                                             
                                                             
                                                             
                                                             
                                                              Non-current assets         Total assets    
                                                                   held for sale        at fair value    
                                                                              Rm                   Rm    
Gains and losses from banking and trading activities                           -                   67    
                                                             
                                                             
                                                             
                                                             
                                                                                                  2015
                                                             Trading and hedging                Other          Loans and advances     
                                                                portfolio assets               assets                to customers   
                                                                              Rm                   Rm                          Rm    
Gains and losses from banking and trading activities                          96                    -                         (28)   
                                                             
                                                             
                                                             
                                                             
                                                                     Investment           Investment       Investments linked to    
                                                                      securities           properties        investment contracts    
                                                                              Rm                   Rm                          Rm    
Gains and losses from banking and trading activities                          48                    -                           -    
                                                             
                                                             
                                                             
                                                             
                                                              Non-current assets         Total assets    
                                                                   held for sale        at fair value    
                                                                              Rm                   Rm    
Gains and losses from banking and trading activities                           -                  116    




                                                                                                    2016
                                                                                                                                     
                                                             Trading and hedging                  Other              Deposits due    
                                                           portfolio liabilities            liabilities              to customers    
                                                                              Rm                     Rm                        Rm    
Gains and losses from banking and trading activities                          86                      -                         -    




                                                               Liabilities under      Total liabilities    
                                                            investment contracts          at fair value    
                                                                              Rm                     Rm    
Gains and losses from banking and trading activities                           -                     86    




                                                                           2015
                                                             Trading and hedging                  Other              Deposits due    
                                                           portfolio liabilities            liabilities              to customers    
                                                                              Rm                     Rm                        Rm    
Gains and losses from banking and trading activities                          79                      -                         -    




                                                               Liabilities under      Total liabilities    
                                                            investment contracts          at fair value    
                                                                              Rm                     Rm    
Gains and losses from banking and trading activities                           -                     79    

14.8 Sensitivity analysis of valuations using unobservable inputs
As part of the Group’s risk management processes, stress tests are applied on the significant unobservable parameters
to generate a range of possible alternative valuations. The assets and liabilities that most impact this sensitivity
analysis are those with the more illiquid and/or structured portfolios. The stresses are applied independently and do 
not take account of any cross correlation between separate asset classes that would reduce the overall effect on the
valuations.

The following table reflects how the unobservable parameters were changed in order to evaluate the sensitivities of
Level 3 financial assets and liabilities:

                                                 Positive/(negative) variance applied to parameters    
Significant unobservable parameter                                                                     
Credit spreads                                   100/(100) bps                                         
Volatilities                                     10/(10)%                                              
Basis curves                                     100/(100) bps                                         
Yield curves and repo curves                     100/(100) bps                                         
Future earnings and marketability discounts      15/(15)%                                              
Funding spreads                                  100/(100) bps                                         



A significant parameter has been deemed to be one which may result in a charge to profit or loss, or a change in the
fair value asset or liability by more than 10% or the underlying value of the affected item. This is demonstrated by the
following sensitivity  analysis which includes reasonable range of possible outcomes:

                                                                    2016                                       
                                               Potential effect recorded          Potential effect recorded    
                        Significant                   in profit and loss                 directly in equity    
                        unobservable                         Favourable/                        Favourable/    
                        parameters                         (Unfavourable)                     (Unfavourable)   
                                                                      Rm                                 Rm    
Deposits due            BAGL/Absa                                                                              
to customers            funding spread                               -/-                                -/-    
Investment              Risk adjustment                                                                        
securities and          yield curves,                                                                          
investments linked      future earnings                                                                        
to investment           and marketability                                                                      
contracts               discount                                   34/36                             94/100    
Loans and advances                                                                                             
to customers            Credit spreads                             72/71                                -/-    
Other assets            Credit spreads                               -/-                                -/-    
Trading                 Volatility,                                                                            
and hedging             credit spreads,                                                                        
portfolio               basis curves,                                                                          
assets                  yield curves,                                                                          
                        repo curves,                                                                           
                        funding spreads                          175/175                                -/-    
Trading and             Volatility,                                                                            
hedging portfolio       credit spreads,                                                                        
liabilities             basis curves,                                                                          
                        yield curves,                                                                          
                        repo curves,                                                                           
                        funding spreads                            20/20                                -/-    
Other                   Volatility,                                                                            
liabilities             credit spreads                               -/-                                -/-    
                                                                 301/302                             94/100    

                                                                                   2015
                                               Potential effect recorded          Potential effect recorded    
                      Significant                     in profit and loss                 directly in equity  
                      unobservable                           Favourable/                        Favourable/    
                      parameters                          (Unfavourable)                     (Unfavourable)   
                                                                      Rm                                 Rm    
Deposits due          BAGL/Absa                                                                                
to customers          funding spread                                 -/-                                -/-    
Investment            Risk adjustment                                                                          
securities and        yield curves,                                                                            
investments           future earnings                                                                          
linked to             and marketability                                                                        
investment            discount                                       -/-                                -/-    
contracts                                                                                                      
Loans and                                                                                                      
advances to                                                                                                    
customers             Credit spreads                             235/246                                -/-    
Other assets          Volatility,                                                                              
                      credit spreads                                 -/-                                -/-    
Trading and           Volatility,                                                                              
hedging               credit spreads,                                                                          
portfolio assets      basis curves,                                                                            
                      yield curves,                                                                            
                      repo curves,                                                                             
                      funding spreads                            107/107                                -/-    
Trading and           Volatility,                                                                              
hedging               credit spreads,                                                                          
portfolio             basis curves,                                                                            
liabilities           yield curves,                                                                            
                      repo curves,                                                                             
                      funding spreads                              15/15                                -/-    
Other                 Volatility,                                                                              
liabilities           credit spreads                                 -/-                                -/-    
                                                                 357/368                                -/-    

14.9 Measurement of assets and liabilities at Level 3
The following table presents information about the valuation techniques and significant unobservable inputs used in
measuring assets and liabilities categorised as Level 3 in the fair value hierarchy:

Category of asset/liability                     Valuation techniques applied     
Loans and advances to                           Discounted cash flow and/        
customers                                       or dividend yield models         
Investment securities                           Discounted cash flow models,     
and investments linked                          third-party valuations,          
to investment contracts                         earnings multiples and/or        
                                                income capitalisation            
                                                valuations                       
Trading and hedging portfolio                                                    
assets and liabilities                                                           
Debt instruments                                Discounted cash flow models      
Derivative assets                                                                
Credit derivatives                              Discounted cash flow and/or      
                                                credit default swap              
                                                (hazard rate) models             
Equity derivatives                              Discounted cash flow, option     
                                                pricing and/or futures           
                                                pricing models                   
Foreign exchange derivatives                    Discounted cash flow and/        
                                                or option pricing models         
Interest rate derivatives                       Discounted cash flow and/        
                                                or option pricing models         
Deposits due to customers                       Discounted cash flow models      
Debt securities in issue                        Discounted cash flow models      
Investment Properties                           Discounted cash flow models      
                                             

                                                  2016                        2015    
Significant unobservable                            Range of estimates utilised
inputs                                              for the unobservable inputs
Credit spreads                              0,5% to 5%              0,96% to 3,99%    
Risk adjusted yield curves,                                         Discount rates    
future earnings, marketability           Discount rate                  between 8%    
discounts and/or comparator                    of 13%,                  and 11,5%,    
multiples                                   comparator                  comparator    
                                             multiples                   multiples    
                                               between                     between    
                                            5 and 10,5                  5 and 10,5    
Credit spreads                          1,2% to 11,16%                0,9% to 3,5%    
Credit spreads, recovery rates                                                        
and/or quanto ratio                        0,0% to 40%              0,0% to 23,64%    
Volatility and/or dividend            17,82% to 67,71%            17,82% to 67,71%    
streams (greater than 3 years)                                                        
African basis curves (greater                                                         
than 1 year)                          (16,6)% to 13,1%          (10,00)% to 10,50%    
Real yield curves (greater                                                            
than 1 year), repurchase                                                              
agreement curves (greater                                                             
than 1 year), funding spreads           0,31% to 3,38%              0,58% to 4,24%    
Barclays Africa Group Limited’s                                                       
funding spreads (greater                                                              
than 5 years)                         (0,27)% to 2,13%              1,52% to 2,15%    
Funding curves (greater than                                                          
5 years)                              (0,27)% to 2,13%            (0,20%) to 3,35%    
Estimates of periods in                                                               
which rental units will                                                               
be disposed of Annual                    1 to 10 years                1 to 7 years    
selling price escalations                     1% to 7%                    0% to 6%    
Annual rental escalations                     1% to 7%                   0% to 10%    
Expense ratios                              25% to 50%                  26% to 51%    
Vacancy rates                                 1% to 7%                   1% to 18%    
Income capitalisation rates                 10% to 11%                   8% to 12%    
Risk adjusted discount rates                       14%                  13% to 14%    

For assets or liabilities held at amortised cost and disclosed in levels 2 or 3 of the fair value hierarchy, 
the discounted cash flow valuation technique is used. Interest rates and money market curves are considered 
unobservable inputs for items which mature after five years. However, if the items mature in less than five 
years, these inputs are considered observable.

For debt securities in issue held at amortised cost, a further significant input would be the underlying price 
of the market traded instrument.

The sensitivity of the fair value measure is dependent on the unobservable inputs. Significant changes to the
unobservable inputs in isolation will have either a positive or negative impact on fair values.

14.10 Unrecognised (losses)/gains as a result of the use of valuation models using unobservable inputs

The amount that has yet to be recognised in the statement of comprehensive income that relates to the 
difference between the transaction price and the amount that would have arisen had valuation models using 
unobservable inputs been used on initial recognition, less amounts subsequently recognised, is as follows:

                                                                       2016       2015    
                                                                         Rm         Rm    
Opening balance at the beginning of the reporting period               (105)       (52)   
New transactions                                                        (64)       (91)   
Amounts recognised in profit or loss during the reporting period         30         38    
Closing balance at the end of the reporting period                     (139)      (105)   


14.11 Third party credit enhancements
There were no significant liabilities measured at fair value and issued with inseparable third-party credit
enhancements.

15. Reporting changes overview
The following business portfolio changes have impacted the financial results for the comparative period ended 31
December 2015. None of the restatements have impacted the overall financial position or net earnings of the Group.

* Statutory liquid assets allocations in loan portfolios that were moved from WIMI to Retail and RBB in previous
  reporting periods were reassessed and resulted in a restatement of Interest and similar charges of R6m between 
  WIMI and RBB.
* The Group refined its transfer pricing and allocation of endowment methodologies, resulting in a restatement 
  of Net interest income of R53m from CIB to RBB (R31m) and WIMI (R22m).
* The Group reassessed its cost allocation methodology, resulting in the restatements of operating expenses of 
  R328m from RBB to CIB (R38m) and Head Office, Treasury and other operations (R290m).
* Interest rates on internal cash balances were aligned to market-related rates, resulting in a restatement of 
  Net interest income of R41m from Head Office, Treasury and other operations to CIB.
* Certain shared services operations that were previously conducted by RBB were transferred to Head office, 
  Treasury and other operations, resulting in a restatement of net interest expense of R7m and operating expenses 
  of R311m.
* Africa Corporate Development (previously reported in CIB Private Equity) was moved from CIB to Head Office, 
  Treasury and other operations to better align the management thereof. This resulted in a restatement of operating 
  expenses of R4m between these segments. 
* Cheque income and the associated costs were moved from CIB to RBB to better align the ownership of the product 
  and the management thereof. This resulted in a restatement between CIB and RBB of Fee and commission income of 
  R36m as well as Operating expenses of R21m.
* Integrated Processing Solutions was moved from RBB to Head office, Treasury and other operations to better 
  align the ownership of the investment and the management thereof and resulted in a restatement of Investments in 
  associates and joint ventures of R32m between these segments.
* The Rest of Africa treasury function (previously reported in RBB and CIB) was moved to Head Office, Treasury 
  and other operations resulting in a restatement of Net interest income of R53m between RBB, CIB and Head Office, 
  Treasury and other operations.

Barclays Africa Group Limited
Incorporated in the Republic of South Africa
Registration number: 1986/003934/06
Authorised financial services and registered credit provider (NCRCP7)
JSE share code: BGA
ISIN: ZAE000174124
 
Registered office
7th Floor, Barclays Towers West
15 Troye Street, Johannesburg, 2001
PO Box 7735, Johannesburg, 2000
Switchboard: +27 11 350 4000
barclaysafrica.com
 
Head Investor Relations
Alan Hartdegen
Telephone: +27 11 350 2598

Group Company Secretary
Nadine Drutman
Telephone: +27 11 350 5347

Head of Financial Control
John Annandale
Telephone: +27 11 350 3496
 
Queries
Please direct investor relations and annual report queries to groupinvestorrelations@barclaysafrica.com

Please direct media queries to groupmedia@barclaysafrica.com

For all customer and client queries, please go to the relevant country website (see details below) for the 
local customer contact information 

Please direct queries relating to your Barclays Africa Group shares to questions@computershare.co.za

Please direct other queries regarding the Group to groupsec@barclaysafrica.com
 
Transfer secretary
Computershare Investor Services (Pty) Ltd 
Telephone: +27 11 370 5000 
computershare.com/za/
 
ADR depositary
BNY Mellon
Telephone: +1 212 815 2248
bnymellon.com

Auditors
Ernst & Young Inc. 
Telephone: +27 11 772 3000 
ey.com/ZA/en/Home

PricewaterhouseCoopers Inc. 
Telephone: +27 11 797 4000 
pwc.co.za

KPMG Inc(1)
Telephone: +27 11 647 7111 
kpmg.com/ZA/en/Home
 
Sponsors 
Lead independent sponsor
J.P. Morgan Equities South Africa (Pty) Ltd 
Telephone: +27 11 507 0300 
jpmorgan.com/pages/jpmorgan/emea/local/za

Joint sponsor
Absa Bank Limited (Corporate and Investment Bank) 
Telephone: +27 11 895 6843
equitysponsor@absacapital.com

Significant banking subsidiaries
Information on the entity and the products and services provided (including banking, insurance and investments) can be
found at:

Absa Bank Limited                       absa.co.za            
Barclays Bank of Botswana Limited       barclays.co.bw        
Barclays Bank of Ghana Limited          gh.barclays.com/      
Barclays Bank of Kenya Limited          barclays.co.ke        
Barclays Bank Mauritius Limited         barclays.mu           
Barclays Bank Mozambique SA             barclays.co.mz/eng    
Barclays Bank Seychelles Limited        barclays.sc           
Barclays Bank Tanzania Limited          barclays.co.tz        
Barclays Bank of Uganda Limited         barclays.co.ug        
Barclays Bank Zambia Plc                zm.barclays.com/      
National Bank of Commerce Limited       nbctz.com             

Representative offices

Absa Namibia Pty Limited                                absanamibia.com.na    
Absa Capital Representative Office Nigeria Limited      cib.absa.co.za        

Note
(1)KPMG Inc will be replacing PricewaterhouseCoopers Inc. as auditors for the reporting period starting 
1 January 2017.
Date: 23/02/2017 07:05:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of
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