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MMI HOLDINGS LIMITED - Trading Update for the Nine Months Ended 31 March 2016

Release Date: 02/06/2016 09:30
Code(s): MMI     PDF:  
Wrap Text
Trading Update for the Nine Months Ended 31 March 2016

MMI Holdings Limited
Incorporated in the Republic of South Africa
Registration Number: 2000/031756/06
JSE share code: MMI
NSX share code: MIM
ISIN: ZAE000149902
("MMI" or "the group")

Trading update for the nine months ended 31 March 2016

-   Growth: The group continues to invest in growth initiatives in
    line with the stated long-term goals.

-   Client centricity: The implementation of the client-centric
    strategy has improved MMI’s understanding of clients’ needs and
    enabled the development of relevant client solutions. The
    solutions are distributed on an omni-channel basis and strongly
    supported new business volumes during the nine months.

-   Excellence: The expense reduction project is progressing well
    and the group is confident that the targeted annual reduction of
    R750 million will be achieved by the end of the 2019 financial
    year.

Operational overview
- Despite a difficult operating and economic environment exerting
   increasing pressure on disposable income and company profits,
   MMI recorded a pleasing growth in new business flows of 13%, on
   the present value of premiums (PVP) basis.
- Total expense growth for the group has been well managed and is
   below the current inflation rate.
- Recurring premium new business increased by 14% when compared
   with the same period of the prior year boosted by strong flows
   in the Corporate and Public Sector together with the anticipated
   recovery in the Metropolitan Retail segment and a strong
   performance from the International companies.
- Single premium inflows ended 2% higher than the strong
   comparative nine-months of the prior year.
- The value of new business, and resulting margins, have been
   reduced by higher interest rates and a move by consumers to
   lower-margin solutions.
- Client retention across the group remained satisfactory, but
   continues to be under pressure going forward.
- Underwriting experience in the retail segments improved compared
   to the first half of the financial year but remains below the
   strong 2015 performance.
-   Disability claims, largely linked to the current unfavourable
    economic conditions, remained above the targeted range putting
    further downward pressure on group earnings.
-   Momentum Short-term Insurance increased premium income 18%
    compared with the prior year. The claims ratio improved from
    102% for the quarter to June 2015 to 77% for the most recent
    quarter.
-   Progress is being made in consolidating the health businesses
    across the group and adapting them to the new operating model.
    Work is underway to reposition the Health administration
    business to ensure profitability.
-   The Investments and Savings Centre of Excellence has made
    progress in the key projects that will simplify and bring
    efficiencies in the investment administration processes.
-   In May 2016 the South African Customer Satisfaction Index, as
    compiled by Consulta, ranked Metropolitan and Momentum first and
    second out of the South African life insurance companies, early
    indications   that  our   client-centric  strategy   is  gaining
    traction.
-   The growth in the market value of investment assets has been
    curtailed by the performance of markets as a whole, resulting
    in pressure on top-line asset-based fee income in the current
    year.
-   MMI has continued to invest in a number of growth and
    diversification initiatives that are impacting the results in
    the shorter-term.
-   The earnings for the full year will be impacted by the level of
    the investment assets, new business volumes, underwriting and
    claims experience, persistency, expense management and the
    investments made into new initiatives.

Momentum Retail

                                       9 months   9 months   
                                             to         to   Change
                                            31-        31-      vs
                                       March-15   March-16    2015
                                             Rm         Rm       %
New business
Recurring premiums                          898        923      3%
Single premiums                          11 966     13 479     13%
Annual premium equivalent
(APE)                                     2 095      2 271      8%
Present value of premiums
(PVP)                                    17 752     18 802      6%


-   Recurring premium sales for the quarter were 10% higher than
    that of the same quarter of the prior year, a strong improvement
    on the performance in the first half of the year.
-   Encouraging single premium new business growth was recorded,
    being 13% above the prior year, boosted by strong guaranteed
    endowment sales.
-   Total new business volume (PVP) is 6% higher than that recorded
    in the prior year.
-   Off-balance sheet new business increased 10% with strong flows
    from Momentum Wealth International.
-   Good progress is being made in establishing alternative
    distribution channels including direct channels.
-   Mortality experience has improved from the high claims
    experienced in the first half-year, however profitability
    remains below the longer-term average range.

Metropolitan Retail

                                     9 months   9 months
                                           to         to
                                          31-        31-    Change
                                     March-15   March-16   vs 2015
                                           Rm         Rm         %
New business
Recurring premiums                        812       795       (2)%
Single premiums                           966       961       (1)%
Annual premium equivalent
(APE)                                     909       891       (2)%
Present value of premiums
(PVP)                                   3 925     3 685       (6)%


-   The large scale changes made within the Metropolitan Retail
    distribution channels in January 2015 had a negative impact on
    the volumes of new business sold over the past year.
-   Overall the distribution model changes have had a positive
    impact on the business with improved productivity per agent and
    a recovery in the number of agents employed to almost 5 000.
    Further improvements in new business volumes are expected over
    the rest of the year.
-   The recovery in recurring premium new business remained on track
    with the third quarter ending 15% above the March 2015 quarter,
    despite the pressure clients are experiencing.
-   Total recurring premium new business for the nine months ended
    2% below the prior year, a substantial improvement on the 9%
    decline recorded at the half-year stage.
-   More savings solutions with a lower margin were recorded,
    thereby impacting the mix of recurring new business.
-   Strong single premium income was written during the quarter,
    however, as expected, it could not match the exceptional
    performance of the same period in the previous year.
-   Client retention remains well managed, resulting in an
    improvement compared with the third quarter of the prior year,
    despite prevailing economic conditions. We continue to monitor
    persistency closely.

Corporate and Public Sector

                                       9 months     9 months
                                             to           to
                                      31-March-    31-March-   Change
                                             15           16   vs 2015
                                             Rm           Rm         %
New business
Recurring premiums                           628        918        46%
Single premiums                            4 882      3 570      (27)%
Annual premium equivalent
(APE)                                      1 116      1 275        14%
Present value of premiums
(PVP)                                     10 539     13 612        29%


-   Guardrisk continued to make a strong contribution to recurring
    premium new business recorded in the current year.
-   The relatively high level of low-margin contracts secured
    through the Guardrisk cell-captive business, impacts on the
    overall mix of recurring premium business.
-   Single premium levels remained solid, with retirement funds and
    investments doing well when compared against an excellent prior
    period. These flows are traditionally lumpy in nature.
-   Securing new business in the group insurance and investment
    markets remains difficult in this highly competitive market. The
    business is actively pursuing new business opportunities.
-   Client retention remains at acceptable levels without
    compromising sound underwriting principles.
-   The underwriting margins recorded are below the longer-term
    trends with disability claims in particular remaining above the
    targeted range, largely due to the impact of the current tough
    economic conditions. We are actively monitoring the disability
    claims experience and responding accordingly.
-   The business continued to make good progress in unlocking
    synergies that arose from aligning Guardrisk with MMI, and to
    enhance the client-value proposition.
-   The restructuring of the Health administration schemes for
    closed schemes is underway with plans to restore profitability
    of the business.
-   The Momentum Health open scheme continues to show good growth.

International

                                       9 months    9 months
                                             to          to   Change
                                      31-March-   31-March-       vs
                                             15          16     2015
                                             Rm          Rm        %
New business
Recurring premiums                          278         341     23%
Single premiums                             166         321     93%
Annual premium
equivalent (APE)                            294         373     27%
Present value of
premiums (PVP)                            1 456       2 007     38%
Membership (health)
(‘000)                                      432         468      8%


-   The Namibia, Lesotho and Botswana businesses all recorded strong
    growth in life insurance new business.
-   Good growth was also recorded in health membership, particularly
    in Namibia.
-   The medical and short-term insurance claims ratios remained
    above the targeted levels. The actions to address the issues
    being experienced are currently underway.
-   Regional leadership changes have been implemented and further
    operational restructuring is underway to reduce the cost base.
-   During May 2016, MMI bought out its local partner in Nigeria and
    will now own 100% of the business.

Credit rating

On 27 May 2016, Moody’s assigned an Aaa.za national scale
insurance financial strength (IFS) rating to MMI Group Limited
(MMIGL). Moody’s also assigned an Aa2.za rating to MMIGL’s
unsecured subordinated notes on the national scale.

Kagiso Tiso Holdings (KTH) / MMI preference shares

-   We are pleased that KTH requested that a further 891 064 of the
    A3 preference shares be converted into ordinary shares. These
    converted shares were listed on 5 April 2016.

Executive and Board Committee changes

Changes were made to executive responsibilities and Board
Committees as disclosed on SENS on 3 May 2016.
Following that announcement, Innocent Dutiro has subsequently been
appointed as the new CEO for MMI’s Africa and Southeast Asia
business with effect from 1 July 2016. He joins MMI with a wealth
of experience having been a partner at Bain & Company in
Johannesburg and before that he worked for Deloitte Consulting in
South Africa.

Comments / qualifications

-   All figures contained in this trading update are provisional,
    have not been reviewed or reported on by the Company’s auditors
    and are for the period 1 July to 31 March for each year as
    presented in the current internal management accounts.
-   The basis on which the new business figures have been calculated
    is the same as that used for embedded value purposes. Premium
    income is included from the date on which policies come into
    force as opposed to the date on which they are accepted.
-   The new business figures are all net of outside shareholder
    interests.

End

Date
2 June 2016
Centurion

Queries
NICOLAAS KRUGER      MARY VILAKAZI      TYRREL MURRAY
GROUP CHIEF          GROUP FINANCE      GROUP FINANCE: INVESTOR RELATIONS
EXECUTIVE            DIRECTOR
MMI Holdings         MMI Holdings       MMI Holdings
TEL 012 673 7438     TEL 012 673 7443   TEL 021 940 5083 OR 082 889 2167

Sponsor
Merrill Lynch South Africa (Pty) Ltd

 



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