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CLIENTELE LIMITED - Condensed Group Results for the six months ended 31 December 2015

Release Date: 15/02/2016 17:00
Code(s): CLI     PDF:  
Wrap Text
Condensed Group Results for the six months ended 31 December 2015

Clientèle Limited
(Registration number 2007/023806/06)
Share code: CLI ISIN: ZAE000117438

Condensed Group results for the six months ended 31 December 2015

Net insurance premiums increased by 16% to R862.2 million

Diluted headline earnings per share increased by 10% to 60.50 cents

Annualised return on average shareholders' interest of 58%

Annualised Recurring Return on Embedded Value of 22%

Value of New Business of R300.9 million

Recurring Embedded Value Earnings of R463.6 million

Comments

Introduction

The Clientèle Group's results for the six month period should be read in the context of the ongoing tough economic environment and investment markets characterised by volatility and
poor returns. The Group Embedded Value ("EV") results were negatively impacted by the material increase in the risk discount rate ("RDR"), as a consequence of the material move in
market yield curves, which resulted in weaker EV results in relation to the prior period.

Net insurance premiums increased by 16% to R862.2 million on the back of the sustained production of good quality business in recent years. New business production volumes have
declined marginally in comparison to the comparative six month record numbers, and the quality of new business has also declined marginally. The reason for the declines is understood
by management and good progress has been made on restoring new business volumes and new business quality. It should be noted that the decline has, to an extent, been countered
by higher average premiums on new business and persistency experience which was better than assumption on existing business.

Diluted headline earnings per share increased by 10% on the comparable period, on the back of the 16% increase in net premium income and the lower increase in operating expenses
of 7%, despite low investment returns.

Headline earnings for the Group increased by 12% to R203.1 million (2014: R181.3 million) which has resulted in an annualised return on average shareholders' interests of 58%
(2014: 62%).

The dividend per share paid during the period increased by 15% to 90.00 cents (2014: 78.00 cents).

The Value of New Business ("VNB") has decreased by 25% to R300.9 million (2014: R400.5 million) mostly due to the negative impact of the increase in the RDR to 13.4% (2014:
11.2%). Had the RDR remained at the 31 December 2014 level, VNB would have decreased by 7%.

Recurring Embedded Value Earnings ("REVE") have decreased by 23% to R463.6 million (2014: R603.7 million) on the back of an increase in the claims experience and a consequent
once-off increase in reinsurance risk rates which reduced the REVE for the period by R78.2 million.

Operating Results

Group Statement of Comprehensive Income

Headline earnings per share for the period increased by 12% to 61.40 cents (2014: 55.02 cents) driven by the increase in net insurance premium revenue to R862.2 million (2014:
R742.1 million) and well controlled operating expenses.

Investment returns of R13.4 million, although being above the market's returns, were 82% lower than the comparative period's returns of R74.7 million. Returns were also negatively
impacted by a fair value adjustment to Single Premium assets of R19.0 million for the period as a result of increases in interest rates; this was fully off-set by a corresponding change in
financial liabilities.

Net insurance benefits and claims of R156.2 million (2014: R145.9 million) were 7% higher than the comparative period.

The Group follows a conservative accounting practice of eliminating negative reserves. As acquisition costs are expensed upfront, the recovery of these costs and the profits are deferred
over the policy life. The present value of this discretionary margin amounts to R2.5 billion (2014: R2.4 billion).

Group Embedded Value and Value of New Business

The increase in the RDR is the main contributor to the decrease in the VNB to R300.9 million (2014: R400.5 million). New business profit margins have declined to 26.1% (2014: 29.7%).

The REVE of R463.6 million translates into an annualised Recurring Return on Embedded Value of 22% (2014: 33%). The Group EV, which has also been materially impacted by the
increase in the RDR, has increased by 2% to R4.4 billion (2014: R4.3 billion). On a comparable RDR the EV would have amounted to R5.0 billion (an 18% increase).

The RDR calculation is comprehensively explained in the Group EV results section of the results and a sensitivity analysis is also provided.

Segment Results

Clientèle Life - Long-term insurance

Clientèle Life's Long-term insurance segment remains the major contributor to Group's performance. It accounts for 77% (2014: 86%) or R232.2 million (2014: R343.6 million) of the
Group's R300.9 million (2014: R400.5 million) of VNB and recorded REVE of R345.8 million (2014: R511.4 million) for the period, which was negatively impacted by the claims experience
and once-off reinsurance risk rate change mentioned earlier. The segment generated R175.1 million (2014: R153.9 million) net profit for the period, an increase of 14%.

Clientèle Life - Investment contracts

The Investment contracts operating segment reported a R1.3 million net profit for the period (2014: R4.6 million). This should be viewed in conjunction with the R21.1 million (2014:
R18.4 million) of deferred profits included in the Statement of Financial Position.

Clientèle General Insurance (Clientèle Legal) - Short-term insurance

Clientèle Legal's VNB of R66.7 million (2014: R55.0 million) increased by 21% despite the increase in the RDR referred to above due to strong new business volumes and good new
business quality. Clientèle Legal recorded REVE of R116.6 million (2014: R95.2 million), a commendable increase of 22% and generated an 18% increase in net profit for the period to
R25.1 million (2014: R21.2 million).

Clientèle Loans Direct

The personal loans business, Clientèle Loans Direct, as previously reported, no longer enters into new business contracts. This is reflected by the substantial decrease in both the
"Interest income" and "Loans and receivables including insurance receivables" balances as reflected in the Condensed Group Statements of "Comprehensive Income" and "Financial
Position" respectively.

Outlook

The Board's focus is to continue to build on the positive momentum that has been achieved in the production of quality business in recent financial years and the ongoing improvements
in understanding our customer needs and customer service.

Clientèle is committed to providing products that are relevant and meet individual policyholder's needs and delivering these to the market conveniently and efficiently as well as creating
and nurturing mutually beneficial partnerships with all its stakeholders that add value on a sustainable basis. The Board remains convinced that there are attractive opportunities for
growth and value creation in Clientèle's target market.

By order of the Board

G Q Routledge              B W Reekie
Chairman                   Managing Director

Johannesburg
15 February 2016

UNAUDITED

Condensed Group Statement of Comprehensive Income

                                                                        Six months                          Audited
                                                                          ended                          Year ended
                                                                       31 December                          30 June
                                                                                                    %
(R'000's)                                                            2015             2014     Change          2015

Revenue
Insurance premium revenue                                         921,408          798,302                1,641,189
Reinsurance premiums                                              (59,191)         (56,192)                (114,001)

Net insurance premiums                                            862,217          742,110         16     1,527,188
Other income                                                       81,801           88,952                  170,652
Interest income                                                     8,370           16,123                   22,759
Fair value adjustment to financial assets at fair value
through profit or loss                                             13,381           74,654        (82)      154,889

Net income                                                        965,769          921,839          5     1,875,488
Net insurance benefits and claims                                (156,180)        (145,896)                (300,499)
Decrease in policyholder liabilities under insurance contracts     16,757           16,789                    5,042
Decrease in reinsurance assets                                       (161)             (74)                    (227)
Fair value adjustment to financial liabilities at fair value
through profit or loss - investment contracts                     (20,697)         (42,492)                 (72,275)
Interest expense                                                      (50)          (2,546)                  (2,752)
Reversal of impaired/(impairment of) advances                       1,541           (5,889)                 (12,380)
Operating expenses                                               (526,736)        (490,187)         7      (990,505)

Profit before tax                                                 280,243          251,544         11       501,892
Tax                                                               (76,617)         (69,318)                (137,501)

Net profit for the period                                         203,626          182,226         12       364,391

Attributable to:
Non-controlling interest
- ordinary shareholders                                               672              790                    2,748
Equity holders of the Group
- ordinary shareholders                                           202,954          181,436         12       361,643

Net profit for the period                                         203,626          182,226         12       364,391

Other comprehensive income:
Gains on property revaluation#                                                                                6,711
Income tax relating to gains on property revaluation#                                                        (1,742)

Other comprehensive income for the period - net of tax                  -                -                    4,969

Total comprehensive income for the period                         203,626          182,226         12       369,360

Attributable to:
Non-controlling interest
- ordinary shareholders                                               672              790                    2,748
Equity holders of the Group
- ordinary shareholders                                           202,954          181,436         12       366,612
# Items that cannot be recycled to profit or loss.


Condensed Group Statement of Financial Position

                                                                                       Six months           Audited
                                                                                          ended          Year ended
                                                                                       31 December          30 June
(R'000's)                                                                          2015            2014        2015

Assets
Intangible assets                                                                26,897          24,601      27,088
Property and equipment                                                           41,762          23,041      26,487
Owner-occupied properties^                                                      392,139         249,843     308,715
Deferred tax                                                                     33,079          23,829      31,395
Inventories                                                                       1,999           1,380       1,484
Reinsurance assets                                                                2,854           3,168       3,015
Financial assets held at fair value through profit or loss                    1,841,809       1,942,009   2,051,487
Loans and receivables including insurance receivables                            52,181          87,879      76,138
Current tax                                                                         269             689       5,258
Cash and cash equivalents                                                       244,159         124,588     223,939

Total assets                                                                  2,637,148       2,481,027   2,755,006

Total equity and reserves                                                       650,819         549,995     740,195

Liabilities
Policyholder liabilities under insurance contracts                              682,125         687,135     698,882
Financial liabilities - investment contracts                                    905,300         975,554     942,336

- at fair value through profit or loss                                          905,300         963,359     942,336
- at amortised cost                                                                              12,195

Financial liabilities - loans at amortised cost                                  93,999          28,380      35,177
Employee benefits                                                               104,978          75,776     122,308
Deferred tax                                                                     25,574          29,909      30,071
Accruals and payables including insurance payables                              160,473         133,929     181,620
Current tax                                                                      13,880             349       4,417

Total liabilities                                                             1,986,329       1,931,032   2,014,811

Total equity and liabilities                                                  2,637,148       2,481,027   2,755,006

^ Owner-occupied properties are disclosed at level 2 in the fair value measurement hierarchy.


Tax

                                                                                   Six months             Audited
                                                                                      ended            Year ended
                                                                                   31 December            30 June
(R'000's)                                                                      2015            2014          2015

Current and deferred tax                                                    (74,666)        (64,154)     (129,301)
Capital gains tax                                                            (1,951)         (5,164)       (5,811)
Underprovision in prior periods                                                                            (2,389)

Tax                                                                         (76,617)        (69,318)     (137,501)

The Individual Policyholder Fund has an estimated tax loss of R2.9 billion (2014: R2.5 billion).

Reconciliation of Net Profit to Headline Earnings

                                                                        Six months                        Audited
                                                                          ended                        Year ended
                                                                        31 December               %       30 June
(R'000's)                                                            2015          2014      Change          2015

Net profit for the period attributable to equity holders
of the Group                                                      202,954       181,436          12       361,643
Add/(Less): Loss/(Profit) on disposal of property
and equipment                                                         108          (133)                     (282)
Add: Impairment of intangible assets                                                                        1,234
Less: Taxation effects on loan write-off                                                                   (2,037)

Headline earnings for the period                                  203,062       181,303          12       360,558

Ratios per Share

                                                                         Six months                       Audited
                                                                           ended                       Year ended
                                                                        31 December               %       30 June
(Cents)                                                              2015          2014      Change          2015

Headline earnings per share                                         61.40         55.02          12        109.33
Diluted headline earnings per share                                 60.50         54.99          10        107.67

Earnings per share                                                  61.36         55.07          11        109.66
Diluted earnings per share                                          60.47         55.03          10        107.99

Net asset value per share                                          196.58        166.79          18        223.87
Diluted net asset value per share                                  193.90        166.83          16        221.04

Dividends per share - paid                                          90.00         78.00          15         78.00
Dividends per share - declared                                                                              90.00

Ordinary shares in issue ('000)                                   331,075       329,761                   330,630
Weighted average ordinary shares ('000)                           330,739       329,494                   329,799
Diluted average ordinary shares ('000)                            335,644       329,682                   334,877


Condensed Group Statement of Cash Flows

                                                                                       Six months           Audited
                                                                                         ended           Year ended
                                                                                       31 December          30 June
(R'000's)                                                                          2015           2014         2015

Cash flows from operating activities                                             71,363        (49,201)     128,721

Profit from operations adjusted for non-cash items                              341,719        268,178      553,120
Working capital changes                                                         (69,629)       (53,844)       9,350
Separately disclosable items1                                                   (37,249)       (25,811)     (61,082)
Decrease in financial liabilities2                                              (57,733)      (115,907)    (178,930)
Net disposal of investments3                                                    223,059        176,039      146,796
Interest received                                                                30,072         18,500       44,435
Dividends received                                                                7,177          7,311       16,647
Dividends paid                                                                 (297,707)      (256,963)    (257,081)
Tax paid                                                                        (68,346)       (66,704)    (144,534)

Cash flows from investing activities4                                          (109,965)       (37,837)    (113,205)
Cash flows from financing activities5                                            58,822         28,380       25,177

Net increase/(decrease) in cash and cash equivalents                             20,220        (58,658)      40,693
Cash and cash equivalents at beginning of the period                            223,939        183,246      183,246

Cash and cash equivalents at end of the period                                  244,159        124,588      223,939

1.   Interest and dividends.
2.   Financial liabilities - investment contracts.
3.   Investments in respect of insurance operations and investment contracts.
4.   Mainly relates to the acquisition of property and equipment in respect of the new building.
5.   External funding for new office building development.


Notes to the Results

The results have not been reviewed or audited by the Group's auditors, PricewaterhouseCoopers Incorporated. The change in policyholder liabilities has been based on best estimates
after providing for compulsory and discretionary margins and has been actuarially reviewed by the Group's internal Statutory Actuary.

The Condensed Group Results were prepared under the supervision of Mr I B Hume (CA(SA), ACMA), the Group Financial Director.

Changes to the Board

Mrs B Y Mkhondo was appointed as a Non-Executive Director on 1 January 2016.


Segment Assets and Liabilities

                                                                                     Six months               Audited
                                                                                        ended              Year ended
                                                                                    31 December               30 June
(R'000's)                                                                           2015          2014           2015

Assets
Long-term insurance                                                           1,569,160      1,382,040      1,653,027
Investment contracts                                                            905,916        976,008        942,702
Short-term insurance                                                            174,933        135,980        173,805
Other*                                                                           12,694         57,197         24,146
Inter segment                                                                   (25,555)       (70,198)       (38,674)

Total Group Assets                                                            2,637,148      2,481,027      2,755,006

Liabilities
Long-term insurance                                                           1,035,335        914,709      1,026,336
Investment contracts                                                            905,300        975,554        942,336
Short-term insurance                                                             50,456         38,254         50,328
Other*                                                                           20,793         72,713         34,485
Inter segment                                                                   (25,555)       (70,198)       (38,674)

Total Group Liabilities                                                       1,986,329      1,931,032      2,014,811

* The decrease in other segment assets and liabilities relates to the decrease in advances of Clientèle Loans Direct


Accounting Policies

Statement of compliance

The condensed consolidated interim Financial Statements are prepared in accordance with the JSE Listing Requirements for interim reports and the requirements of the Companies Act,
Act 71 of 2008, of South Africa. The Listings Requirements require interim reports to be prepared in accordance with the framework concepts, the measurement and recognition
requirements of International Financial Reporting Standards ("IFRS"), the SAICA Financial Reporting Guides as issued by the Accounting Practices Committee and Financial
Pronouncements as issued by the Financial Reporting Standards Council must also, as a minimum, contain the information required by IAS 34 Interim Financial Reporting.

The accounting policies applied in the preparation of the condensed consolidated interim Financial Statements are in terms of IFRS and are consistent with those applied in the previous
consolidated annual Financial Statements.

The preparation of the condensed consolidated interim Financial Statements in accordance with IFRS requires the use of certain critical accounting estimates and judgments. The
reported amounts in respect of the Group's insurance contracts, employee benefits and unquoted financial instruments are affected by accounting policies and judgments.

There was no major impact due to changes in previous assumptions and estimates used in deriving the amounts referred to above, besides the impact on estimates affected by the
increase in the valuation interest rate.

Capital and Other Commitments

The Group's wholly owned subsidiaries, Clientèle Properties East and Clientèle Properties North, are close to completing the new office building and parking structure within the Clientèle
Office Park. The capitalised costs of this are estimated to be R213.0 million, of which R198.2 million has been capitalised since inception.

The Group has provided financial assistance by means of a net exposure through guarantees of R45 million for the purchase of 3.92% of Clientèle's issued shares by Yellowwoods Trust
Investments (Pty) Ltd a wholly owned subsidiary of the Hollard Foundation Trust, a BBBEE Trust.

Financial Assets and Liabilities held at Fair Value through profit or loss - Fair Value Hierarchy Disclosure

The following table presents the Group's financial assets and liabilities that are measured at fair value through profit or loss at 31 December 2015.

(R'000's)                                                         Level 1      Level 2      Level 3        Total

Assets
Listed equity securities                                          474,306                                474,306
Unlisted equity securities                                                       3,850                     3,850
Promissory notes and fixed deposits                                            456,353      431,005      887,358
Funds on deposit                                                               381,656                   381,656
Fixed interest securities                                                       89,691        4,948       94,639

Total Assets                                                      474,306      931,550      435,953    1,841,809

Liabilities
Financial liabilities at fair value through profit or loss                     757,984      147,316      905,300

Total Liabilities                                                       -      757,984      147,316      905,300

Shareholders' and policyholders' linked exposure to African Bank Limited through investments in zero coupon fixed deposits of R283.7 million and R147.3 million respectively as at 
31 December 2015 have been classified at level 3 on the fair value measurement hierarchy.

Related Party Transactions

Transactions between Clientèle Limited and its subsidiaries have been eliminated on consolidation. There were no material related party transactions during the period except for financial
assistance provided to the Group's wholly-owned subsidiary, Clientèle Properties East in respect of the new office building development.

Segment Information

The Group's results are analysed across South Africa ("SA") - geographical segment.

The Group's main operating segments are Long-term insurance, Investment contracts, Short-term insurance and Other (which is predominantly Clientèle Loans Direct). The vast majority
of policies written are in respect of individuals.


Segment Statements of Comprehensive Income

                                                                                                                                        Inter
                                                                                                                                      segment
                                                                                     Long-term  Investment  Short-term              (revenue)/
(R'000's)                                                                            insurance   contracts   insurance      Other     expense       Group

31 December 2015
Insurance premium revenue                                                              774,783                 146,625                            921,408
Reinsurance premiums                                                                   (59,191)                                                   (59,191)

Net insurance premiums                                                                 715,592                 146,625                            862,217
Other income                                                                            78,903       4,710         239        659      (2,710)     81,801
Interest income                                                                          6,805                     679      2,153      (1,267)      8,370
Fair value adjustment to financial assets at fair value through profit or loss          (7,875)     20,697         559                             13,381

Segment revenue                                                                        793,425      25,407     148,102      2,812      (3,977)    965,769
Segment expenses and claims                                                           (551,333)    (23,633)   (113,968)      (569)      3,977    (685,526)

Net insurance benefits and claims                                                     (140,879)                (15,301)                          (156,180)
Decrease/(increase) in policyholder liabilities under insurance contracts               17,347                    (590)                            16,757
Decrease in reinsurance assets                                                            (161)                                                      (161)
Fair value adjustment to financial liabilities at fair value through profit or loss                (20,697)                                       (20,697)
Interest expense                                                                                                           (1,317)      1,267         (50)
Reversal of impaired advances                                                                                               1,541                   1,541
Operating expenses                                                                    (427,640)     (2,936)    (98,077)      (793)      2,710    (526,736)

Profit before tax                                                                      242,092       1,774      34,134      2,243           -     280,243
Tax                                                                                    (67 036)       (497)     (9,084)                           (76,617)

Net profit for the period                                                              175,056       1,277      25,050      2,243           -     203,626

Attributable to:
Non-controlling interest - ordinary shareholders                                                                              672                     672
Equity holders of the Group - ordinary shareholders                                    175,056       1,277      25,050      1,571           -     202,954

31 December 2014
Insurance premium revenue                                                              682,192                 116,110                            798,302
Reinsurance premiums                                                                   (55,957)                   (235)                           (56,192)

Net insurance premiums                                                                 626,235                 115,875                            742,110
Other income                                                                            80,331       7,854         216      3,190      (2,639)     88,952
Interest income                                                                          7,913                     399     11,664      (3,853)     16,123
Fair value adjustment to financial assets at fair value through profit or loss          24,342      45,502       4,810                             74,654

Segment revenue                                                                        738,821      53,356     121,300     14,854      (6,492)    921,839
Segment expenses and claims                                                           (525,127)    (47,039)    (92,528)   (12,093)      6,492    (670,295)

Net insurance benefits and claims                                                     (133,676)                (13,060)                   840    (145,896)
Decrease in policyholder liabilities under insurance contracts                          16,470                     319                             16,789
Decrease in reinsurance assets                                                             (74)                                                       (74)
Fair value adjustment to financial liabilities at fair value through profit or loss                (42,492)                                       (42,492)
Interest expense                                                                                    (2,247)                (4,152)      3,853      (2,546)
Impairment of advances                                                                                                     (5,889)                 (5,889)
Operating expenses                                                                    (407,847)     (2,300)    (79,787)    (2,052)      1,799    (490,187)

Profit before tax                                                                      213,694       6,317      28,772      2,761           -     251,544
Tax                                                                                    (59,782)     (1,769)     (7,616)      (151)                (69,318)

Net profit for the period                                                              153,912       4,548      21,156      2,610           -     182,226

Attributable to:
Non-controlling interest - ordinary shareholders                                                                              790                     790
Equity holders of the Group - ordinary shareholders                                    153,912       4,548      21,156      1,820           -     181,436


Condensed Group Statement of Changes in Equity

                                                                                                           SAR and
                                                                          Common                      Bonus Rights                                  Non-
                                                      Share     Share    control      Sub-   Retained      Schemes         NDR:       Sub-   controlling
(R'000's)                                           capital   premium    deficit     total   earnings      Reserve* Revaluation      total      interest       Total

Balance as at 1 July 2014                             6,584   285,618   (220,273)   71,929    468,364       23,181       61,222    624,696        (5,850)    618,846
Ordinary dividends                                                                           (257,031)                            (257,031)                 (257,031)
Total comprehensive income                                                                    181,436                              181,436           790     182,226

- Net profit for the period                                                                   181,436                              181,436           790     182,226

Shares issued                                            11     9,458                9,469                                           9,469                     9,469
SAR and Bonus Rights Schemes allocated                                                                       5,954                   5,954                     5,954
Transfer from Shares issued                                                                    (7,973)      (1,496)                 (9,469)                   (9,469)

Balance as at 31 December 2014                        6,595   295,076   (220,273)   81,398    384,796       27,639       61,222    555,055        (5,060)    549,995

Balance as at 1 January 2015                          6,595   295,076   (220,273)   81,398    384,796       27,639       61,222    555,055        (5,060)    549,995
Total comprehensive income                                                                    180,207                     4,969    185,176         1,958     187,134

- Net profit/(loss) for the period                                                            180,207                              180,207         1,958     182,165
- Other comprehensive income                                                                                              4,969      4,969                     4,969

Shares issued                                            18    15,109               15,127                                          15,127                    15,127
SAR and Bonus Rights Schemes allocated                                                                       3,066                   3,066                     3,066
Transfer from shares issued                                                                   (12,121)      (3,006)                (15,127)                  (15,127)

Balance as at 30 June 2015                            6,613   310,185   (220,273)   96,525    552,882       27,699       66,191    743,297        (3,102)    740,195

Balance as at 1 July 2015                             6,613   310,185   (220,273)   96,525    552,882       27,699       66,191    743,297        (3,102)    740,195
Ordinary dividends                                                                           (297,759)                            (297,759)                 (297,759)
Total comprehensive income                                                                    202,954                              202,954           672     203,626

- Net profit for the period                                                                   202,954                              202,954           672     203,626

Shares issued                                             9     7,859                7,868                                           7,868                     7,868
SAR and Bonus Rights Schemes allocated                                                                       4,757                   4,757                     4,757
Transfer from Shares issued                                                                    (5,959)      (1,909)                 (7,868)                   (7,868)

Balance as at 31 December 2015                        6,622   318,044   (220,273)  104,393    452,118       30,547       66,191    653,249        (2,430)    650,819

* SAR Scheme - the Clientèle Limited Share Appreciation Rights Scheme.
* Bonus Rights Scheme - the Clientèle Limited Bonus Rights Scheme.


Group embedded value results

Group Embedded Value

The Embedded Value ("EV") represents an estimate of the value of the Group, exclusive of goodwill attributable to future new business. The EV comprises:

- the Free Surplus; plus,
- the Required Capital identified to support the in-force business; plus,
- the Present Value of In-force ("PVIF") business; less,
- the Cost of Required Capital ("CoC").

The PVIF business is the present value of future after-tax profits arising from covered business in force as at 31 December 2015.

All material business written by the Group has been covered by EV Methodology as outlined in Advisory Practice Notice, APN 107 of the Actuarial Society of South Africa, including:

- All long-term insurance business regulated in terms of the Long-term Insurance Act, 1998;
- Legal insurance business where EV Methodology has been used to determine future shareholder entitlements;
- Annuity income arising from non-insurance contracts where EV Methodology has been used to determine future shareholder entitlements; and
- Loans business where EV Methodology has been used to determine future shareholder entitlements.

The EV calculation has been reviewed by the Group's internal Statutory Actuary. The EV can be summarised as follows:

                                                                                        Six months
                                                                                          ended            Year ended
                                                                                        31 December           30 June
(R'000's)                                                                            2015          2014          2015

Required capital                                                                  360,151       334,438       335,208
Free surplus                                                                      274,756       186,822       387,605

Adjusted Net Worth ("ANW") of covered business                                    634,907       521,260       722,813

CoC                                                                               (85,433)      (67,257)      (74,170)
PVIF                                                                            3,811,118     3,802,279     3,952,657

EV of covered business                                                          4,360,592     4,256,281     4,601,300

The ANW of covered business is defined as the excess value of all assets attributed to the covered business, but not required to back the liabilities of covered business. Free Surplus is the
ANW less the Required Capital attributed to covered business.

Reconciliation of Total Equity to ANW

                                                                                        Six months
                                                                                          ended            Year ended
                                                                                        31 December           30 June
(R'000's)                                                                            2015          2014          2015

Total equity and reserves per the Statement of Financial Position                 650,819       549,995       740,195
Adjusted for Deferred Profits and impact of compulsory margins
on investment business                                                             12,179        10,313        11,327
Adjusted for minority interests                                                     2,430         5,060         3,102
Adjusting subsidiaries to Net Asset Value                                          21,884        20,148        21,884
SAR and Bonus Rights Schemes adjustment                                           (52,405)      (64,257)      (53,695)

ANW                                                                               634,907       521,260       722,813

The CoC is the opportunity cost of having to hold the Required Capital of R360.2 million as at 31 December 2015 (30 June 2015: R335.2 million). The Required Capital has been set at the
greater of the Statutory Termination Capital Adequacy Requirement and 1.25 times the Statutory Ordinary Capital Adequacy Requirement for the Life company plus the Required Statutory
Capital for the Short-term company.

The SAR and Bonus Rights Schemes adjustment recognises the future dilution in EV, on a mark to market basis, as a result of the SAR and Bonus Rights Schemes.

Clientèle Life's Statutory Capital Adequacy Requirement (CAR) was calculated as the maximum of TCAR, OCAR and MCAR, with TCAR being the highest of the three.

Clientèle Life's Statutory CAR cover ratio at 31 December 2015 was 1.8 times (30 June 2015: 2.32 times) on the statutory valuation basis.

Clientèle General Insurance's Statutory CAR cover ratio at 31 December 2015 was 1.18 times (30 June 2015: 1.33 times) on the statutory valuation basis.

Value of New Business ("VNB")

                                                                                        Six months
                                                                                          ended            Year ended
                                                                                        31 December           30 June
(R'000's)                                                                            2015          2014          2015

Total VNB                                                                         300,934       400,454       717,574
Present Value of New Business premiums                                          1,154,695     1,350,435     2,482,780
New Business profit margin                                                          26.1%         29.7%         28.9%

The VNB (excluding any allowance for the Management incentive schemes, which is shown as a separate component of EV earnings), represents the present value of projected after-tax profits
at the point of sale on new covered business commencing during the period ended 31 December 2015, less the CoC pertaining to this business.

The New Business profit margin is the VNB expressed as a percentage of the present value of future premiums (and other annuity fee income) pertaining to the same business.

Long-term Economic Assumptions

                                                                                         Six months
                                                                                           ended           Year ended
                                                                                        31 December           30 June
(%)                                                                                  2015          2014          2015

Risk discount rate                                                                   13.4          11.2          11.8
Non-unit investment return                                                            9.9           7.7           8.3
Unit investment return                                                               10.7           9.0           9.3
Expense inflation                                                                     8.4           6.2           6.8
Corporate tax                                                                        28.0          28.0          28.0

The risk discount rate ("RDR") has been determined using a top-down weighted average cost of capital approach, with the equity return calculated using the Capital Asset Pricing Model
("CAPM") theory. In terms of current actuarial guidance, the RDR has been set as the risk free rate plus a beta multiplied by the assumed equity risk premium. It has been assumed that the
equity risk premium (i.e. the long-term expected difference between equity returns and the risk free rate) is 3.5%. The beta pertaining to the Clientèle share price is relatively low, which is partially
a consequence of the relatively small free-float of shares. After careful consideration, the Board has decided to continue to use a more conservative beta of 1, as opposed to its actual beta of
0.0815, in the calculation of the RDR. The Board draws the reader's attention to the RDR sensitivity analysis in the next table, which allows for sensitivity comparisons using various alternative
RDRs.

The resulting RDR utilised for the South African business as at 31 December 2015 was 13.4% p.a. (30 June 2015: 11.8% p.a.).


RDR Sensitivities

(R'000's)                                                    EV              VNB

RDR 11.2% (RDR as at December 2014)                      5,016,522         374,228
RDR 11.4%                                                4,951,141         367,213
RDR 11.8% (RDR as at June 2015)                          4,817,492         351,507
RDR 12.4%                                                4,633,037         331,042

RDR 13.4% (RDR as at December 2015)                      4,360,592         300,934

RDR 14.4%                                                4,127,226         276,140
RDR 15.4%                                                3,924,354         253,932

Demographic and other changes

A withdrawal and unpaid premium profit was experienced during the period. The results allow for worse withdrawal experience in the second half of the financial year, as per historic
experience.

EV per Share

                                                                    Six months ended         Year ended
                                                                      31 December               30 June
(Cents)                                                            2015           2014             2015
EV per share                                                   1,317.10        1,290.72        1,391.68
Diluted EV per share                                           1,297.88        1,289.98        1,370.63

Segment Information

The EV can be split between segments as follows:

(R'000's)                                                           ANW            PVIF             CoC           EV

31 December 2015
SA - Long-term insurance                                        519,645       3,130,063         (59,875)   3,589,833
SA - Short-term insurance                                       120,931         675,405         (25,558)     770,778
SA - Investment contracts                                             -           2,544               -        2,544
Other                                                            (5,669)          3,106               -       (2,563)

Total                                                           634,907       3,811,118         (85,433)   4,360,592

31 December 2014
SA - Long-term insurance                                        437,210       3,202,133         (45,750)   3,593,593
SA - Short-term insurance                                        94,505         594,863         (21,507)     667,861
SA - Investment contracts                                             -           2,799               -        2,799
Other                                                           (10,456)          2,484               -       (7,972)

Total                                                           521,260       3,802,279         (67,257)   4,256,281

30 June 2015
SA - Long-term insurance                                        609,521       3,306,547         (53,314)   3,862,754
SA - Short-term insurance                                       120,532         639,592         (20,856)     739,268
SA - Investment contracts                                             -           2,629               -        2,629
Other                                                            (7,240)          3,889               -       (3,351)

Total                                                           722,813       3,952,657         (74,170)   4,601,300

The VNB can be split between segments as follows:

                                                                     Six months ended        Year ended
                                                                       31 December              30 June
(R'000's)                                                          2015            2014            2015

SA - Long-term insurance                                        232,164         343,611         602,313
SA - Short-term insurance                                        66,666          55,038         111,360
SA - Investment contracts                                         1,784             792           3,037
Other                                                               320           1,014             864

Total                                                           300,934         400,454         717,574

Embedded Value Earnings Analysis

EV earnings (per APN 107) comprises the change in EV for the period after adjusting for capital movements and dividends paid.

                                                                         Six months ended 31 December 2015            Six months ended    Year ended
                                                                                                                           31 December       30 June
(R'000's)                                                           ANW            PVIF            CoC          Total             2014          2015
A: EV at the end of the period                                  634,907       3,811,118        (85,433)     4,360,592        4,256,281     4,601,300
EV at the beginning of the period                               722,813       3,952,657        (74,170)     4,601,300        3,938,694     3,938,694
Ordinary dividends                                             (297,759)              -              -       (297,759)        (257,031)     (257,031)

B: Adjusted EV at the beginning of the period                   425,054       3,952,657        (74,170)     4,303,540        3,681,663     3,681,663

EV earnings (A - B)                                             209,853        (141,538)       (11,263)        57,052          574,618       919,637
Impact of once-off economic assumption changes                   (8,786)        408,508          6,802        406,524           29,111       178,005

Recurring EV earnings                                           201,067         266,970         (4,461)       463,576          603,729     1,097,642
Recurring Return on EV                                                                                          21.5%            32.8%         29.8%

Return on EV                                                                                                     2.7%            31.2%         25.0%

Components of EV earnings

VNB                                                            (178,025)        484,282         (5,323)       300,934          400,454       717,574
Expected return on covered business                                   -         237,626          5,651        243,277          198,158       411,292
Expected profit transfer                                        395,875        (395,875)             -              -                -             -
Withdrawal and unpaid premium experience variance                   395           9,653         (4,764)         5,284           34,599        19,017
Claims and reinsurance experience variance                       (1,405)              -              -         (1,405)              56        (3,416)
Sundry experience variance                                       11,385          10,027              -         21,412            4,698         4,167
Changes in modelling/basis and non-economic assumptions               -          (5,360)           (25)        (5,385)           1,118       (31,951)
Changes in claims assumption and reinsurance risk rates          (3,274)        (74,945)             -        (78,219)               -             -
Expected return on ANW                                           22,567               -              -         22,567           14,280        34,987
SAR and Bonus Rights Schemes                                      6,047               -              -          6,047           (4,865)       13,221
Goodwill and Medium-term incentive schemes                      (31,192)          1,562              -        (29,630)         (49,063)      (68,498)

EV operating return                                             222,373         266,970         (4,461)       484,882          599,436     1,096,394

Investment return variances on ANW                              (21,306)              -              -        (21,306)           4,293         1,248

Recurring EV earnings                                           201,067         266,970         (4,461)       463,576          603,729     1,097,642

Effect of economic assumption changes                             8,786        (408,508)        (6,802)      (406,524)         (29,111)     (178,005)

EV earnings                                                     209,853        (141,538)       (11,263)        57,052          574,618       919,637

Registered office: Clientèle Office Park, Cnr Rivonia and Alon Roads, Morningside, PO Box 1316, Rivonia 2128, South Africa

Transfer secretaries: Computershare Investor Services Proprietary Limited, 70 Marshall Street, Johannesburg 2001, South Africa
PO Box 61051, Marshalltown 2107, South Africa

Directors: G Q Routledge BA LLB (Chairman); G J Soll CA(SA) (Vice Chairman); B W Reekie BSc(Hons), FASSA* (Managing Director); A D T Enthoven BA, PhD (Political Science);
B Frodsham BCom*; P R Gwangwa BProc LLB, LLM; I B Hume CA(SA), ACMA*; B Y Mkhondo BCom, MBA; B A Stott CA(SA); R D Williams, BSc(Hons), FASSA

Company secretary: W van Zyl CA(SA)      *Executive Director

website: www.clientele.co.za   e-mail: results@clientele.co.za

Sponsor: PricewaterhouseCoopers Corporate Finance Proprietary Limited

Date: 15/02/2016 05:00:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
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