Voluntary announcement relating to media article on South African credit environment Standard Bank Group Limited Registration No. 1969/017128/06 Incorporated in the Republic of South Africa JSE share code: SBK ISIN: ZAE000109815 NSX share code: SNB NSX share code: SNB ZAE000109815 (“Standard Bank Group” or “the group”) Voluntary announcement relating to media article on South African credit environment In response to a media query received yesterday, we provided a reply to a set of questions from Bloomberg. The full response is provided below for clarification. ‘The pressure on consumers from higher transport, food and electricity prices and higher domestic interest rates combined with subdued improvement in real incomes is likely to persist for the remainder of 2014 and into 2015. In this environment, impairments incurred on lending to our retail customers in South Africa, which have moved higher over the last year, are likely to remain at these slightly elevated levels but we are not anticipating a substantial spike in impairments. With respect to unsecured lending in the lower income segment, we reduced risk appetite substantially in late 2012 and this action has brought down our loss rates this year in unsecured lending. We are maintaining a cautious but pragmatic approach to the extension of credit into the consumer market but we have good information on our customers which we are using to price appropriately for risk. Close monitoring of accounts to identify early signs of stress and proactive action including strong communication with our customers are important components of our risk mitigation strategy. We believe that the consumer market is likely to feel the effects of high inflation and subdued economic growth until there is a balanced pick-up in the global economy and with it more stable commodity prices and domestic currency.’ Johannesburg 3 October 2014 Lead sponsor The Standard Bank of South Africa Limited Independent sponsor Deutsche Securities (SA) Proprietary Limited Date: 03/10/2014 09:38:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.