Appointment of Old Mutual Group Customer Director OLD MUTUAL PLC ISIN CODE: GB00B77J0862 JSE SHARE CODE: OML NSX SHARE CODE: OLM ISSUER CODE: OLOML Old Mutual plc Ref 107/14 1 July 2014 APPOINTMENT OF OLD MUTUAL GROUP CUSTOMER DIRECTOR Old Mutual plc ("Old Mutual" or the "Company") is pleased to announce the appointment of Gail Klintworth as Group Customer Director with effect from 1 August 2014. Gail will succeed Carlton Hood, who transferred to Old Mutual Wealth as Customer Solutions Director earlier this year. Gail Klintworth joins Old Mutual from Unilever, where most recently she was its Chief Sustainability Officer. In prior roles, Gail led one of Unilever’s global brand categories and was CEO of Unilever’s business in South Africa. She will be a member of the Old Mutual Group Executive reporting directly to Julian Roberts, Group Chief Executive. A key part of Gail’s responsibilities will be to help the business units deliver on our stated strategic objective of becoming “the recognised financial services leader in Responsible Business” in each of the markets where we operate. It is the intention that she will join the Boards of Old Mutual Emerging Markets and Mutual & Federal Insurance Company Limited, subject to the necessary approvals. Julian Roberts, Group Chief Executive, commented: “I am delighted that Gail has agreed to join the Group. This role will lead the Group’s customer team in defining and delivering our objectives in the key areas of Customer Experience, Brand, Responsible Business and Digital. “Gail brings significant knowledge across the African markets and will bring a fresh outlook from a global retail environment. I look forward to welcoming her to the Group.” Enquiries: External communications Patrick Bowes UK +44 20 7002 7440 Investor relations Dominic Lagan UK +44 20 7002 7190 Media William Baldwin-Charles +44 20 7002 7133 +44 7834 524833 Lead Sponsor: Merrill Lynch South Africa (Pty) Ltd Joint Sponsor: Nedbank Capital Notes to Editors Old Mutual provides life assurance, asset management, banking and general insurance to more than 16 million customers in Africa, the Americas, Asia and Europe. Originating in South Africa in 1845, Old Mutual has been listed on the London and Johannesburg Stock Exchanges, among others, since 1999. In the year ended 31 December 2013, the Group reported adjusted operating profit before tax of £1.6 billion (on an IFRS basis) and had £294 billion of funds under management from core operations. For further information on Old Mutual plc, please visit the corporate website at www.oldmutual.com Biographical Information Gail Klintworth (age 51) is South African. She has a BA from the University of the Witwatersrand and is currently undertaking a Master of Studies (MSt) degree in Sustainability Leadership at the University of Cambridge. She has worked for Unilever for 28 years, most recently as their Chief Sustainability Officer (2012-2014). Gail returned to the UK in 2010, when she was appointed Executive Vice President Global Savoury Category, a €5 billion business with a presence in 150 countries. Between 2007 and 2010 she was CEO of Unilever South Africa responsible for a turnover of €1.2 billion. In 2004, she was appointed Chairman of Unilever Home and Personal Care, returning to South Africa with full executive responsibility for operations there, in which capacity she also led a cross-functional board team and was a member of the Africa-Middle-East regional board. Prior to this, in 2001 she moved to London to be Global Brands Director, Laundry, responsible for leading brands development and innovation. Date: 01/07/2014 08:01:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.