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SANTAM LIMITED - Audited Financial Results for the Year Ended 31 December 2013

Release Date: 26/02/2014 14:40
Code(s): SNT     PDF:  
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Audited Financial Results for the Year Ended 31 December 2013

Santam Limited
Registration number 1918/001680/06
ISIN ZAE000093779
JSE share code: SNT
NSX share code: SNM

AUDITED SUMMARY FINANCIAL RESULTS FOR THE YEAR ENDED 31 DECEMBER 2013

- Gross written premium exceeded R20 billion for the first time

- Gross written premium growth: 

     - including cell insurance 6%

     - excluding cell insurance 9%

- Underwriting margin of 2.8% significantly impacted by difficult underwriting conditions

- Positive investment returns in a volatile market

- Headline earnings increased by 4%

- Group solvency ratio of 42%

- Cash generation impacted by settlement of 2012 and 2013 catastrophe event claims

- Geographic diversification into emerging markets

- Final dividend of 433 cents per share, up 5.6%


FINANCIAL REVIEW

The Santam group experienced another very challenging underwriting year, characterised by a number of significant adverse weather events 
and exacerbated by the sharp decline in the rand-dollar exchange rate. Under these tough operating conditions, the group achieved a 2.8% 
(2012: 4.0%) net underwriting margin. While gross written premium (GWP) grew by 6%, this was impacted by lower cell insurance business
and significant cell captive business not recorded as part of GWP. If cell insurance is excluded, GWP grew by 9% on a comparative basis. 
The investment portfolio performed in line with the positive market movements experienced during 2013, although the performance was limited
by the downside protection over equities.

The income tax charge decreased by 52% compared to 2012. The 2012 tax charge was significantly impacted by a non-recurring secondary tax
on companies charge and the effect of the increase in the capital gains tax inclusion rate. 

Headline earnings increased by 4% compared to 2012. Cash generated from operations declined to R1.6 billion (2012: R2.4 billion) following
increased claims being paid during 2013. The solvency margin of 42% remains within the long-term target range of 35% to 45%. The return on
capital of 20% was affected by the adverse underwriting conditions.
 
The economic environment in South Africa in 2013 provided tough operating conditions with a combination of poor GDP growth and historically 
low interest rates. The rand-dollar decline of 24% since January 2013 posed a significant strain on the claims cost, and the motor claims 
cost in particular.

For the second consecutive year, weather-related catastrophe events significantly impacted insurers. The most notable events were the 
floods in Limpopo (January 2013) and in the Western Cape (November 2013) and two significant hailstorms in Gauteng during November 2013, 
the second being one of the most severe catastrophe events experienced in South Africa to date, with total claims for the industry 
estimated to exceed R1.6 billion. Total gross claims from these catastrophe events for the Santam group exceeded R400 million for a second
year in a row. However, the net of reinsurance loss for the group was reduced to R215 million (2012: R361 million) following the prudent 
purchase of additional reinsurance cover during 2013.

The underwriting results were further negatively affected by a net underwriting loss in crop insurance of R142 million (2012: profit of 
R38 million), mainly following significant hail damage to summer crops in the eastern region of South Africa, and drought-related input 
losses in the central and western regions in the first half of the financial year.

Following the weak underwriting performance of the Santam Commercial and Personal lines intermediated business unit during the six-month 
period to June 2013, due to the weather and rand factors, various underwriting measures, such as segregated premium increases on policy 
renewal and risk reviews have been put in place. The positive impact of these actions was evident in the results of the motor and property
classes during the second half of 2013. There is continued focus on further process efficiencies, risk reviews, and premium actions to 
achieve target margins in this business unit. The group achieved satisfactory gross written premium growth in this business unit.

The specialist business classes had solid results compared to 2012, with acceptable margins across the various niche segments but on 
reduced growth. The engineering and accident and health classes reported significantly improved margins. Transportation reported lower 
underwriting results compared to an exceptional performance during the corresponding period in 2012. The liability class also reported 
reduced results, following competitive pressures and reduced exposures to certain risks.

MiWay supported the growth in the motor book of business with an increase in gross premiums of 22%, while achieving profitable underwriting
results despite the severe Gauteng hail events in November.

In Centriq, growth was negatively impacted by lower cell business premiums as well as increased investment contract premiums, which are not
recorded as gross written premium for IFRS purposes. Total Centriq gross premiums, including investment business, grew by 6% compared to 
2012 and operating results were on target in this business unit.

Third-party business written by Santam Re increased by 27% to R669 million (2012: R526 million), which includes international reinsurance 
business of R227 million. The Santam Re underwriting results were negatively impacted by the adverse weather conditions in South Africa and
some significant international catastrophe events combined with the first year premium paid on the international retrocession programme. We
remain confident about the prospects for this business and the future diversification benefits to the Santam group.

Continued investments in a number of strategic projects have been undertaken to improve efficiency and service delivery. Significant 
start-up costs were incurred during the first phase of the strategic project to develop a new underwriting and product management system 
for the Santam Commercial and Personal business. This resulted in a project cost ratio of 1.4% of net earned premium, exceeding the target 
of 1% and contributing to the increase in the net acquisition cost ratio to 27.9% (2012: 27.7%). The first development phase of the project 
was successfully completed in December 2013 and direct development costs of R56 million were capitalised during the second half of 2013. We
are confident that these projects will add to Santam’s future competitive advantage and improved cost efficiency.

Investment returns on insurance funds of R374 million decreased from the R415 million earned in 2012, resulting mainly from low interest 
rates, the negative performance of the bond market and reduced float margins on the alternative risk transfer business. 

The combined effect of insurance activities resulted in a net insurance income of R851 million or a 5.0% net insurance margin, compared to 
R1 038 million (6.6% net insurance margin) in 2012. 

Santam achieved satisfactory investment results relative to the market. Santam entered into three derivative fence structures with downside
protection of 10% and upside participation of between 9.5% and 9.7% on equities to the value of R2 billion between March and May 2013. This
arrangement will act as further protection against equity market volatility in 2014. An unrealised fair value loss of R204 million was 
recorded on the  structure. The investment results were supported by a preference dividend of R51 million that was received on the Sanlam 
Emerging Markets (SEM) preference share linked to the Shriram General Insurance (SGIC) business in India, and foreign exchange gains 
totalling R91 million (2012: R14 million).

Net earnings from associated companies of R86 million was on par with 2012, with significant contribution from Credit Guarantee Insurance 
Corporation of Africa Ltd.

Santam entered into a series of transactions with Sanlam Emerging Markets in December 2013, in terms of which Santam acquired participation
interests in SEM’s emerging markets short-term insurance investments in India, Malaysia, Botswana, Malawi, Zambia, Tanzania and Uganda for
R509 million, by subscribing for shares of separate classes in SEM with each separate class linked to a specific participation interest.

As part of the transaction, SEM obtained a 37.4% participatory interest in Santam Namibia for R277 million, and Santam disposed of its 
25.1% direct interest in NICO Holdings to SEM for R64 million. The group realised a non-headline loss of R18 million on the sale due to the
reclassification from equity to earnings of a debit foreign currency translation reserve of R34 million, relating to the depreciation of 
the Malawian kwacha against the rand.

Santam will render technical services to the SEM short-term insurance partner companies. The transaction enables Santam to share in the 
economic interest of the current and future short-term insurance expansion by SEM in these markets. In principle, SEM and Santam will 
participate on a 65%/35% basis respectively in the Sanlam Group’s short-term insurance businesses in emerging markets.

Santam concluded the acquisition of a 100% interest in Travel Insurance Consultants (TIC) in June 2013 for R95 million. The transaction 
will enable TIC to continue building its leadership position through its relationships within the travel market and leverage off 
Santam’s support.

Santam also acquired a 40% interest in Western Group Holdings Ltd, a short-term insurance business, from PSG Konsult for R88 million in 
September 2013. 

The board would like to extend its gratitude to Santam’s management, employees, intermediaries and other business partners for their 
efforts and contributions during the past year.

Prospects

The reality of the upward movement in interest rates, the depreciating rand, increasing fuel, energy and food prices coupled with the
need for us to increase premiums continues to make it a tough environment for the South African consumer and for our business.

The claims from weather-related events in 2013 reduced the group’s net underwriting margin by 2.5%. Rand pressure on the cost of motor 
vehicle repairs relative to premium increases further depressed underwriting margins with the result that we have not achieved our 
medium-term targeted net underwriting margin of 5% to 7% in 2013. As a group, our biggest challenge in the short term will therefore be to 
balance growth and profitability and return to the target margin. We expect sluggish economic growth for the next financial year and 
uncertain investment returns, driving even more focus on the improvement of underwriting margins.

The exchange rate will still be a critical factor in determining future performance – the impact of which can be mitigated by improved 
procurement practices and segregated premium increases and through our international expansion plans – particularly where we have partnered
with SEM. Despite the financial strain on clients, we are confident that penetration and diversification in South Africa will continue 
growing the total market. In addition to our premium actions we also intend to intensify our approach to addressing multi-claimants, 
acting on policies with below minimum rates and reviewing the underwriting of poorer risks.

Events after the reporting period

There have been no material changes in the affairs or financial position of the company and its subsidiaries since the reporting date. 

Declaration of dividend (Number 120)

Notice is hereby given that the board has declared a final dividend of 433.0000 cents per share (2012: 230 cents). Shareholders are 
advised that the last day to trade “cum dividend” will be Thursday, 20 March 2014. The shares will trade “ex dividend” from the 
commencement of business on Monday, 24 March 2014. The record date will be Friday, 28 March 2014, and the payment date will be Monday,
31 March 2014. Certificated shareholders may not dematerialise or rematerialise their shares between 24 March 2014 and 28 March 2014,
both dates inclusive.

The dividend has been declared from income reserves and will be subject to dividends tax that was introduced with effect from 1 April 2012.
There are R4 374 601.48061 STC credits available for utilisation. Accordingly the Secondary Tax on Companies (STC) credit available is
3.66547cents per share. The amount per share subject to the withholding of dividends tax at a maximum rate of 15% is therefore 429.33453 
cents per share. A net dividend of 368.59982 cents per share will apply to shareholders liable for dividends tax at a rate of 15% and 
433.00000 cents per share for shareholders that qualify for complete exemption therefrom. The issued ordinary share capital as at 
26 February 2014 is 119 346 417 shares. The company’s income tax reference number is 9475/144/71/4.

In terms of the dividends tax legislation, the dividends tax amount due will be withheld and paid over to the South African Revenue Service
by a nominee company, stockbroker or Central Security Depository Participant (collectively Regulated Intermediary) on behalf of 
shareholders. However, all shareholders should declare their status to their Regulated Intermediary, as they may qualify for a reduced 
dividends tax rate or they may even be exempt from dividends tax.

Auditors’ report

These summary consolidated financial statements for the year ended 31 December 2013 have been audited by PricewaterhouseCoopers Inc, who 
expressed an unmodified opinion thereon. The auditor also expressed an unmodified opinion on the annual financial statements from which 
these summary consolidated financial statements were derived. The auditors’ report does not necessarily report on all the information 
contained in this announcement/financial results. Shareholders are therefore advised that in order to obtain a full understanding of the 
nature of the auditors’ engagement they should obtain a copy of the auditors’ report together with the accompanying financial information 
from the issuer’s registered office.

A copy of the auditor’s report on the summary consolidated financial statements and of the auditor’s report on the annual consolidated 
financial statements are available for inspection at the company’s registered office, together with the financial statements identified in
the respective auditor’s reports.

On behalf of the board

GG Gelink              IM Kirk
Chairman               Chief Executive Officer

26 February 2014


SUMMARY CONSOLIDATED STATEMENT OF FINANCIAL POSITION


                                                                               Audited       Audited
                                                                                    At            At
                                                                           31 Dec 2013   31 Dec 2012
                                                                  Notes      R million     R million

ASSETS

Non-current assets
  Property and equipment                                                            95            99 
  Intangible assets                                                              1 072           990 
  Deferred income tax                                                              188           221 
  Investments in associates                                                        318           261 
  Financial assets – at fair value through income
    Equity securities                                                 6          4 011         3 551 
    Debt securities                                                   6          7 306         6 957 
    Derivatives                                                       6              1             6 

  Reinsurance assets                                                  7            117           137 

Current assets
  Cell owners’ interest                                                             15            24 
  Financial assets – at fair value through income
    Short-term money market instruments                               6          1 424           917 
    Reinsurance assets                                                7          2 227         1 618 
  Deferred acquisition costs                                                       369           340 
  Loans and receivables including insurance receivables               6          2 684         2 088 
  Income tax assets                                                                 31            57 
  Cash and cash equivalents                                                      2 343         2 471 
Non-current assets held for sale                                      8            415             –
Total assets                                                                    22 616        19 737 


EQUITY

Capital and reserves attributable to the company’s equity holders
  Share capital                                                                    107           107 
  Treasury shares                                                                 (520)         (579)
  Other reserves                                                                   224            77 
  Distributable reserves                                                         6 321         5 904 
                                                                                 6 132         5 509 
Non-controlling interest                                                           400           108 
Total equity                                                                     6 532         5 617 

LIABILITIES

Non-current liabilities
  Deferred income tax                                                              315           284
  Financial liabilities – at fair value through income
    Debt securities                                                   6            997         1 034
    Investment contracts                                              6            126            83 
  Cell owners’ interest                                                            814           712 
  Insurance liabilities                                               7          1 595         1 340

Current liabilities
  Financial liabilities – at fair value through income
    Debt securities                                                   6             24            24 
    Investment contracts                                              6              -            12 
    Derivatives                                                       6            204             – 
  Financial liabilities – at amortised cost
    Collateral guarantee contracts                                                  82            75 
  Insurance liabilities                                               7          9 096         8 318 
  Deferred reinsurance acquisition revenue                                         171           147 
  Provisions for other liabilities and charges                                      84           161 
  Trade and other payables                                                       2 561         1 886 
  Current income tax liabilities                                                    15            44 
Total liabilities                                                               16 084        14 120 

Total shareholders’ equity and liabilities                                      22 616        19 737


SUMMARY CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME


  
                                                                      Audited       Audited
                                                                           At            At
                                                                  31 Dec 2013   31 Dec 2012   Change
                                                         Notes      R million     R million        %

Gross written premium                                                  20 631        19 386       6%
Less: Reinsurance premium                                               3 731         3 564 
Net premium                                                            16 900        15 822       7%
Less: Change in unearned premium
  Gross amount                                                            334           323
  Reinsurers' share                                                      (185)         (127)
Net insurance premium revenue                                          16 751        15 626       7%
Investment income                                            9            782           859      (9%)
Income from reinsurance contracts ceded                                   600           516
Net gains on financial assets and liabilities 
at fair value through income                                 9            449           480
Net income                                                             18 582        17 481       6%

Insurance claims and loss adjustment expenses                          13 807        12 167
Insurance claims and loss adjustment expenses 
recovered from reinsurers                                              (2 200)       (1 488)
Net insurance benefits and claims                                      11 607        10 679       9%

Expenses for the acquisition of insurance 
contracts                                                               2 721         2 540 
Expenses for marketing and administration                               2 562         2 349
Expenses for asset management services rendered                            29            31 
Amortisation and impairment of intangible assets                          114           116 
Expenses                                                               17 033        15 715       8%

Results of operating activities                                         1 549         1 766     (12%)
Finance costs                                                            (118)         (106)
Net income from associates                                                 86            83
Net loss on sale of associate                                             (18)            –
Impairment on net investments and loans of 
associates                                                                (26)          (43)
Profit before tax                                                       1 473         1 700     (13%)
Income tax expense                                          10           (300)         (624)
Profit for the period                                                   1 173         1 076       9%

Other comprehensive income
Currency translation differences                                          143            23
Total comprehensive income for the period                               1 316         1 099

Profit attributable to:
– equity holders of the company                                         1 120         1 027       9%
– non-controlling interest                                                 53            49 
                                                                        1 173         1 076 

Total comprehensive income attributable to:
– equity holders of the company                                         1 263         1 050      20%
– non-controlling interest                                                 53            49 
                                                                        1 316         1 099 

Earnings attributable to equity shareholders
Earnings per share (cents)                                  12
  Basic earnings per share                                                982           904       8%
  Diluted earnings per share                                              973           895       9%

Weighted average number of shares – millions                           114.12        113.56
Weighted average number of ordinary shares 
for diluted earnings per share – millions                              115.12        114.81



SUMMARY CONSOLIDATED STATEMENT OF CHANGES IN EQUITY

                                                                                     Non-
                                               Attributable to equity         controlling
                                               holders of the company            interest      Total   

                                                                       Distri-
                                        Share   Treasury      Other    butable
                                      capital     shares   reserves   reserves

                                    R million  R million  R million  R million  R million  R million

Balance as at 1 January 2012              107       (635)     1 492      5 072        105      6 141
Profit for the period                       –          –          –      1 027         49      1 076
Other comprehensive income:
  Currency translation differences          –          –         23          –          –         23
Total comprehensive income for the
year ended 31 December 2012                 –          –         23      1 027         49      1 099 
Sale of treasury shares                     –         56          –          –          –         56
Loss on sale of treasury shares             –          –          –        (57)         –        (57)
Transfer to reserves                        –          –     (1 438)     1 438          –          –
Share-based payments                        –          –          –         50          –         50 
Dividends paid                              –          –          –     (1 626)       (48)    (1 674)
Interest acquired from 
non-controlling interest                    –          –          –          –          2          2 
Balance as at 31 December 2012            107       (579)        77      5 904        108      5 617 
Profit for the period                       –          –          –      1 120         53      1 173
Other comprehensive income:
  Currency translation differences          –          –        143          –          –        143
Total comprehensive income for the
year ended 31 December 2013                 –          –        143      1 120         53      1 316 
Issue of target shares                      –          –          –          –        277        277
Sale of treasury shares                     –         59          –          –          –         59 
Loss on sale of treasury shares             –          –          –        (60)         –        (60)
Transfer to reserves                        –          –          4         (4)         –          – 
Share-based payments                        –          –          –        106          –        106
Dividends paid                              –          –          –       (745)       (37)      (782)
Acquisition of subsidiary                   –          –          –          –         (1)        (1)
Balance as at 31 December 2013            107       (520)       224      6 321        400      6 532


SUMMARY CONSOLIDATED STATEMENT OF CASH FLOWS

                                                                               Audited       Audited
                                                                                    At            At
                                                                           31 Dec 2013   31 Dec 2012
                                                                  Notes      R million     R million

Cash generated from operations                                                   1 616         2 362
Interest paid                                                                     (118)         (106)
Income tax paid                                                                   (221)         (521)
Net cash from operating activities                                               1 277         1 735 

Cash flows from investing activities
Cash (utilised in)/generated from investment activities                           (945)          935 
Acquisition of subsidiary                                            11           (105)            – 
Cash acquired through acquisition of subsidiary                      11             15             – 
Purchases of equipment                                                             (36)          (63)
Purchases of software                                                              (71)          (31)
Proceeds from sale of equipment                                                      1             1 
Acquisition of associated companies                                                (88)           (6)
Proceeds from sale of associated companies                                          63             – 
Acquisition of book of business                                                     (9)          (81)
Net cash from investing activities                                              (1 175)          755 

Cash flows from financing activities
Proceeds from issue of target shares                                               277             –
Increase/(decrease) in investment contract liabilities                              29           (17)
Increase/(decrease) in collateral guarantee contracts                                7           (39)
Dividends paid to company’s shareholders                                          (745)       (1 626)
Dividends paid to non-controlling interest                                         (37)          (48)
Net increase in cell owners’ interest                                              111            90 
Net cash used in financing activities                                             (358)       (1 640)

Net (decrease)/increase in cash and cash equivalents                              (256)          850 
Cash and cash equivalents at beginning of period                                 2 471         1 598 
Exchange gains on cash and cash equivalents                                        128            23 
Cash and cash equivalents at end of period                                       2 343         2 471 


NOTES TO THE SUMMARY CONSOLIDATED FINANCIAL INFORMATION

1. Basis of preparation

The summary consolidated financial statements are prepared in accordance with the requirements of the JSE Ltd Listings Requirements for 
preliminary reports, and the requirements of the Companies Act applicable to summary financial statements. The Listings Requirements 
require preliminary reports to be prepared in accordance with the framework concepts and the measurement and recognition requirements 
of International Financial Reporting Standards (IFRS) and the SAICA Financial Reporting Guides as issued by the Accounting Practices 
Committee and Financial Pronouncements as issued by the Financial Reporting Standards Council and to also, as a minimum, contain the 
information required by IAS 34 Interim Financial Reporting. 

2. Accounting policies

The accounting policies applied in the preparation of the consolidated financial statements from which the summary consolidated financial 
statements were derived are in terms of International Financial Reporting Standards and are consistent with those accounting policies 
applied in the preparation of the previous consolidated annual financial statements, except for:

The following new IFRSs and/or IFRICs were effective for the first time from 1 January 2013:

-   Amendment to IFRS 7 Disclosures – Offsetting Financial Assets and Financial Liabilities

-   IFRS 10, Consolidated Financial Statements

-   IFRS 11, Joint Arrangements

-   IFRS 12, Disclosure of Interests in Other Entities

-   IFRS 13, Fair Value Measurement

-   Amendments to IAS 1 – Presentation of Items of Other Comprehensive Income

-   Revised IAS 28, Investments in Associates and Joint Ventures

There was no material impact on the summary consolidated financial statements identified based on management’s assessment of these standards.

3. Estimates

The preparation of summary consolidated financial statements requires management to make judgements, estimates and assumptions that affect 
the application of accounting policies and the reported amounts of assets and liabilities, income and expense. Actual results may differ from
these estimates.

In preparing these summary consolidated financial statements, the significant judgements made by management in applying the group’s 
accounting policies and the key sources of estimation uncertainty were the same as those that applied to the consolidated annual financial 
statements for the year ended 31 December 2012.

4. Risk management

The group’s activities expose it to a variety of financial risks: market risk (including price risk, interest rate risk, foreign currency 
risk and derivatives risk), credit risk and liquidity risk. Insurance activities expose the group to insurance risk (including pricing risk, 
reserving risk, accumulation risk and reinsurance risk). The group is also exposed to operational risk and legal risk.

The capital risk management philosophy is to maximise the return on shareholders’ capital within an appropriate risk framework.

The summary consolidated financial statements do not include all risk management information and disclosure required in the annual financial 
statements and should be  read in conjunction with the group’s annual financial statements as at 31 December 2013.

There have been no changes in the risk management policies since the previous year-end.

5. Segment information

Segments are reported in a manner consistent with the internal reporting provided to the chief operating decision-maker. The chief operating 
decision-maker has been identified as the Chief Executive Officer, supported by the group executive committee.

The group consists of two core operating segments, i.e. insurance and investment activities.

Insurance activities are all core general insurance and reinsurance underwriting activities directly undertaken by the group and comprise 
commercial insurance, personal insurance and alternative risks. Insurance activities are also further analysed by insurance class. The 
performance of insurance activities is based on gross written premium as a measure of growth; with net underwriting result and net insurance 
result as measures of profitability.

Investment activities are all investment-related activities undertaken by the group. Investment activities are measured based on net 
investment income and net income from associated companies.

Given the nature of the operations there is no single external customer that provides 10% or more of the group’s revenues.

The MiWay deferred bonus plan (DBP), relating to the compensation of the 10% share previously held by management in MiWay and the Santam BEE 
transaction costs are unrelated to the core underwriting, investment or strategic diversification performance of the group. Therefore, these 
costs are disclosed as unallocated activities.

Santam Ltd is domiciled in South Africa. Geographical analysis of gross written premium and non-current assets and liabilities are based on 
the countries in which the business is underwritten or managed. Non-current assets comprise goodwill and intangible assets, property and 
equipment, investments in associates and target shares.


5.1 For the year ended 31 December 2013

                                                          Insurance               Investment               Unallocated                Total 
Business activity                                         R million                R million                 R million            R million
 
Revenue                                                       20 631                     942*                        –               21 573
Gross written premium                                         20 631                       –                         –               20 631 
Net written premium                                           16 900                       –                         –               16 900 
Net earned premium                                            16 750                       –                         –               16 750 
Claims incurred                                               11 607                       –                         –               11 607 
Net commission                                                 2 121                       –                         –                2 121 
Management expenses                                            2 545                       –                         –                2 545 
Underwriting result                                              477                       –                         –                  477 
Investment return on insurance funds                             374                       –                                            374 
Net insurance result                                             851                       –                         –                  851 
Investment income net of 
Management fee and finance costs                                   –                     710                         –                  710 
Income from associates net of 
Impairment and losses on sale                                      –                      42                         –                   42 
MiWay DBP and Santam BEE transaction costs                         -                       -                       (30)                 (30)
Amortisation of intangible assets                               (100)                      –                         –                 (100)
Income before taxation                                           751                     752                       (30)               1 473 

* Finance cost is not included in 2013 revenue

Insurance activities 

The group’s insurance activities are spread over various classes of short-term insurance.

                                                                                                         Gross written         Underwriting
                                                                                                               premium               result
                                                                                                             R million            R million

Accident and health                                                                                                316                   50
Alternative risk                                                                                                 1 931                    2 
Crop                                                                                                               831                 (142)
Engineering                                                                                                      1 010                  210 
Guarantee                                                                                                           43                   11 
Liability                                                                                                        1 194                  119 
Miscellaneous                                                                                                       47                    2 
Motor                                                                                                            8 887                  199 
Property                                                                                                         5 832                   (2)
Transportation                                                                                                     540                   28 
Total                                                                                                           20 631                  477 

Comprising:    
Commercial insurance                                                                                            10 697                  520 
Personal insurance                                                                                               8 003                  (45)
Alternative risk                                                                                                 1 931                    2 
Total                                                                                                           20 631                  477 

Investment activities 
For detailed analysis of investment activities refer to notes 6 and 8. 


5.2 For the year ended 31 December 2012


                                                           Insurance              Investment               Unallocated                Total 
Business activity                                          R million               R million                 R million            R million
 
Revenue                                                       19 386                     858                        –                20 244 
Gross written premium                                         19 386                       –                        –                19 386 
Net written premium                                           15 822                       –                        –                15 822 
Net earned premium                                            15 626                       –                        –                15 626 
Claims incurred                                               10 679                       –                        –                10 679 
Net commission                                                 2 024                       –                        –                 2 024 
Management expenses                                            2 300                       –                        –                 2 300 
Underwriting result                                              623                       –                        –                   623 
Investment return on insurance funds                             415                       –                        –                   415 
Net insurance result                                           1 038                       –                        –                 1 038 
Investment income net of management fee and finance costs          -                     787                        -                   787
Income from associates                                             –                      40                        –                    40 
MiWay DBP and Santam BEE transaction costs                         –                       –                      (57)                  (57)
Amortisation of intangible assets                               (108)                      –                        –                  (108)
Income before taxation                                           930                     827                      (57)                1 700 


Insurance activities 
The group’s insurance activities are spread over various classes of short-term insurance.

                                                                                                         Gross written         Underwriting 
                                                                                                               premium               result
                                                                                                             R million            R million 
  
Accident and health                                                                                                286                   10
Alternative risk                                                                                                 2 103                   (7)
Crop                                                                                                               687                   38 
Engineering                                                                                                        860                  158 
Guarantee                                                                                                           40                    8 
Liability                                                                                                        1 227                  206 
Miscellaneous                                                                                                       23                    6 
Motor                                                                                                            8 361                   89 
Property                                                                                                         5 291                   32 
Transportation                                                                                                     508                   83 
Total                                                                                                           19 386                  623 

Comprising:
Commercial insurance                                                                                             9 660                  767 
Personal insurance                                                                                               7 623                 (137)
Alternative risk                                                                                                 2 103                   (7)
Total                                                                                                           19 386                  623 

Investment activities 

For detailed analysis of investment activities refer to notes 6 and 8.  

5.3 Geographical analysis
                                                                     Gross written                                       Non-current 
                                                                        premium                                             assets
                                                                2013                    2012                      2013                 2012
                                                           R million               R million                 R million            R million
 

South Africa*                                                 19 585                  18 665                     1 393                1 310 
Rest of Africa**                                                 845                     695                       117                   40 
South East Asia and India                                        123                      18                       484                    –
China                                                             78                       8                         –                    – 
Group Total                                                   20 631                  19 386                     1 994                1 350 

*  Included all gross written premiums managed by specialist business units
** Included gross written premium relating to Santam Namibia of R812 million (2012: R682 million)



6. Financial assets and liabilities

                                                                                                                    At                   At
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million
The group’s financial assets are summarised below by measurement category.

Financial assets at fair value through income                                                                   12 742               11 431 
Loans and receivables                                                                                            2 684                2 088 
Total financial assets                                                                                          15 426               13 519 

Financial assets and liabilities at fair value through income – fair value estimation

The table below analyses financial instruments, carried at fair value through income, by valuation method. There were no significant changes 
in the valuation methods applied since 31 December 2012. The different levels have been defined as follows:

– Level 1: Quoted prices (unadjusted) in active markets for identical assets or liabilities

– Level 2: Input other than quoted prices included within level 1 that is observable for the asset or liability, either directly (that is, 
           prices) or indirectly (that is, derived from prices)

– Level 3: Input for the asset or liability that is not based on observable data (that is, unobservable input)

There were no transfers between the different levels defined above during the period. 

All derivative instruments are classified as investments held for trading. The rest of the investment portfolio is designated as financial 
assets at fair value through income based on the principles that the entire portfolio is managed on a fair value basis.



Financial assets at fair value through income

                                                             Level 1                 Level 2                   Level 3                Total 
December 2013                                              R million               R million                 R million            R million

Equity securities
  Quoted 
    Listed                                                     3 350                       –                         –                3 350
    Unitised funds                                                 –                     130                         –                  130
    Irredeemable preference shares                                 2                       –                         –                    2 
  Unquoted                                                         –                       –                       529                  529
Total equity securities                                        3 352                     130                       529                4 011
Debt securities  

  Quoted 
    Government and other bonds                                 1 607                     178                         –                1 785
    Redeemable preference shares                                   -                     288                         -                  288
    Money market instruments  > 1 year                             -                   1 636                         -                1 636 
  Unquoted
    Government and other bonds                                     –                      54                         –                   54
    Money market instruments > 1 year                              –                   3 520                         –                3 520
    Redeemable preference shares                                   –                       –                        23                   23
Total debt securities                                          1 607                   5 676                        23                7 306
Derivatives
  Interest rate swaps                                                                                                1                    1
Total derivatives                                                  –                      –                          1                    1
Short-term money market instruments                                –                   1 424                         –                1 424
                                                               4 959                   7 230                       553               12 742

December 2012 
Equity securities 
  Quoted 
    Listed                                                     3 183                      –                          –                3 183
    Unitised funds                                                 –                     94                          –                   94
    Irredeemable preference shares                                 2                      –                          –                    2
  Unquoted                                                         –                      –                        272                  272
Total equity securities                                        3 185                     94                        272                3 551
Debt securities 
  Quoted 
    Government and other bonds                                 1 644                     87                          –                1 731
    Redeemable preference shares                                   –                    275                          –                  275
    Money market instruments > 1 year                              –                  1 513                          –                1 513
  Unquoted
    Government and other bonds                                     –                     31                          –                   31
    Money market instruments > 1 year                              –                  3 378                          –                3 378
    Redeemable preference shares                                   –                      –                         29                   29
Total debt securities                                          1 644                  5 284                         29                6 957
Derivatives 
  Interest rate swaps                                              –                      –                          6                    6
Total derivatives                                                  –                      –                          6                    6
Short-term money market instruments                                –                    917                          –                  917
                                                               4 829                  6 295                        307               11 431


In the current year, the unquoted equity instruments recognised as level 3 instruments consist mainly of the participation instruments 
issued by Sanlam Emerging Markets (Pty) Ltd (SEM). The prior year balance consisted mainly of the investment in Cardrow Insurance Ltd, which
has been classified as held for sale.

In December 2013 Santam subscribed in separate classes of target shares issued by SEM, with each separate class linked to a participatory 
interest in the target companies listed below. The total fair value of these investment at year-end was R528 million.

a) A 15.4% interest in the fair value of Pacific & Orient Insurance Co. Berhad (P&O), incorporated in Malaysia. P&O is a niche short-term  
   insurer based in Kuala Lumpur, Malaysia. 
 
b) A 7.0% interest in the fair value of Shriram General Insurance Company Ltd (SGIC), incorporated in India. SGIC is the short-term insurance 
   business of the Shriram Group, a financial conglomerate based in India. SGIC is positioned to be a market leader in motor insurance.  

c) An 18.6% interest in the fair value of BIHL Insurance Company Ltd (BIHL Sure), incorporated in Botswana. BIHL Sure is a subsidiary of 
   Botswana Insurance Holdings Ltd, a company listed on the Botswana Stock Exchange. BIHL Sure is a start-up short-term insurer providing a 
   variety of insurance products.  

d) An 8.7% interest in the fair value of the short-term insurance subsidiaries of NICO Holdings in Malawi, Zambia and Uganda, and a 5.7% in 
   Tanzania (collectively the NICO subsidiaries), following the disposal of Santam’s direct interest in NICO Holdings in terms of the NICO 
   Holdings transaction. The NICO subsidiaries offer predominantly personal and commercial insurance products. 

Santam previously held an entitlement to participate in the appreciation of SGIC above agreed minimum hurdle rates through a preference share
issued by SEM, and which has been redeemed at SEM’s election and paid a dividend of R51 million. Santam will now, in terms of the 
participation transaction, participate in 7.0% of the economic benefits of SGIC.

The net fair value movements recognised on level 3 instruments amounted to -R196 million for the year ended 31 December 2013 
(2012: -R176 million).

The interest rate derivatives represent the fair value of interest rate swaps effected on a total of R108 million (2012: R110 million) of 
fixed interest securities held in the investment portfolio underlining the subordinated callable note. The interest rate swaps have the 
effect of swapping a variable interest rate for a fixed interest rate on these assets to eliminate interest rate risk on assets supporting 
the bond liability. The derivatives mature on 30 September 2016 and 10 June 2017.




Financial liabilities at fair value through income


                                                             Level 1                 Level 2                   Level 3                Total 
December 2013                                              R million               R million                 R million            R million

Debt securities                                                1 021                       –                         –                1 021 
Investment contracts                                               –                     126                         –                  126
Derivatives – Fence structure                                      –                       –                       204                  204
                                                               1 021                     126                       204                1 352
 
December 2012 

Debt securities                                                1 058                       –                         –                1 058 
Investment contracts                                               –                      95                         –                   95 
                                                               1 058                      95                         –                1 153 

During 2007, the company issued unsecured subordinated callable notes to the value of R1 billion in two tranches. The fixed effective rate 
for the R600 million issue was 8.6% and 9.6% for the second tranche of R400 million, representing the R203 companion bond plus an appropriate
credit spread at the time of the issues. The fixed coupon rate, based on the nominal value of the issues, amounts to 8.25% and for both 
tranches the optional redemption date is 15 September 2017. Between the optional redemption date and final maturity date of 15 September 
2022, a variable interest rate (JIBAR-based plus additional margin) will apply. 

Per the conditions set by the Regulator, Santam is required to maintain liquid assets equal to the value of the callable notes until 
maturity. The callable notes are therefore measured at fair value to minimise undue volatility in the statement of comprehensive income.

During the first half of 2013, Santam entered into three derivative fence structures on 28 March 2013, 3 April 2013 and 8 May 2013 covering 
equities to the value of R700 million, R700 million and R600 million respectively. The implementation level of the first tranche was 7593 
(SWIX40 index) with downside protection of 10% from a market level of 7441 and upside participation of 9.7%. The implementation level of the 
second tranche was 7515 with downside protection of 10% from a market level of 7365 and upside participation of 9.6%. The implementation 
level of the third tranche was 7694 with downside protection of 10% from a market level of 7540 and upside participation of 9.5%. The upside 
participation is calculated from the implementation level and the average duration of the structures is 12 months.

At 31 December 2013, the SWIX40 index closed at 9000 and the structures had a fair value of negative R204 million.


                                                                                                                    At                   At 
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million

7. Insurance liabilities and reinsurance assets 

Gross 
Long-term insurance contracts 
– claims reported and loss adjustment expenses                                                                       3                    – 
– claims incurred but not reported                                                                                  22                   14 
Short-term insurance contracts    
– claims reported and loss adjustment expenses                                                                   5 520                4 948 
– claims incurred but not reported                                                                               1 427                1 311 
– unearned premiums                                                                                              3 719                3 385 
Total insurance liabilities– gross                                                                              10 691                9 658 
Non-current liabilities                                                                                          1 595                1 340 
Current liabilities                                                                                              9 096                8 318 
 
Recoverable from reinsurers 
Long-term insurance contracts  
– claims reported and loss adjustment expenses                                                                      1                     –
– claims incurred but not reported                                                                                  4                     2 
Short-term insurance contracts 
– claims reported and loss adjustment expenses                                                                  1 315                   977 
– claims incurred but not reported                                                                                207                   192 
– unearned premiums                                                                                               817                   584 
Total reinsurers’ share of insurance liabilities                                                                2 344                 1 755 
Non-current assets                                                                                                117                   137 
Current assets                                                                                                  2 227                 1 618 
 
Net 
Long-term insurance contracts 
– claims reported and loss adjustment expenses                                                                      2                     –
– claims incurred but not reported                                                                                 18                    12 
Short-term insurance contracts   
– claims reported and loss adjustment expenses                                                                  4 205                 3 971 
– claims incurred but not reported                                                                              1 220                 1 119 
– unearned premiums                                                                                             2 902                 2 801 
Total insurance liabilities – net                                                                               8 347                 7 903 


8. Non-current asset held for sale 

Santam Ltd initially set-up the Santam International Group to facilitate the expansion into Europe. Santam International Ltd 
(Santam International) directly and indirectly held three subsidiaries called Santam UK Ltd, Westminster Motor Insurance Agency Ltd (WMIA)
and Santam Europe Ltd (Europe). The holdings in WMIA and Europe were sold in 2008 and Santam International only retained deferred conditional
rights relating to the sale contracts. WMIA and Europe were renamed subsequent to the sale to Cardrow Insurance Ltd and Beech Hill Insurance 
Ltd respectively.

Santam Ltd will release the deferred conditional rights relating to Cardrow and Beech Hill as and when they become undconditional and 
therefore these assets have been recognised as held for sale in the group as at 31 December 2013. This process is expected to be concluded
during 2014. 

Once the assets have been realised, management will commence a process to unwind the Santam International Group. The investment in Santam
International as well as the loan to Santam International have therefore been classified as current assets on a company level. The completion
of the unwinding process is subject to Regulatory approval.


                                                                                                                    At                   At 
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million

Assets that are classified as held for sale 
Financial assets – at fair value through income 
  Equity securities                                                                                                299                    –
  Loans and receivables including insurance receivables                                                            116                    –
                                                                                                                   415                    –
 
In accordance with IFRS 5, the assets held for sale were recognised at their fair value less costs to sell. This is a non-recurring fair 
value based on the net asset value of the business and related costs that will be incurred in order to conclude the unwinding process. It 
was herefore also recognised within level 3 of the fair value hierarchy.

                                                                                                                    At                   At 
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million

9. Investment income and net gains/(losses) on financial assets and liabilities 
   at fair value through income 

Investment income                                                                                                  782                  859 
  Dividend income*                                                                                                 177                  342 
  Interest income                                                                                                  514                  503 
  Foreign exchange differences                                                                                      91                   14 
Net realised gains on financial assets                                                                             368                  358  
Net fair value gains on financial assets designated as at fair value through income                                240                  360 
Net fair value gains/(losses) on financial assets classified as held for sale                                       13                 (166)
Net fair value losses on short-term money market instruments                                                        (3)                   -
Net realised/fair value (losses)/gains on derivatives                                                             (209)                   5 
Net fair value gains on financial liabilities designated as at fair value through income                            40                  (77)
  Net fair value gains/(losses) on debt securities                                                                  37                  (70)
  Net fair value gains/(losses) on investment contracts                                                              3                   (7)
                                                                                                                 1 231                1 339 

* 2012 dividend income includes a dividend of R181 million from Santam’s International run-off business.


                                                                                                               Audited              Audited
                                                                                                                    At                   At 
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million
10. Income tax  

South African normal taxation 
  Current year                                                                                                     259                  499 
    Charge for the year                                                                                            258                  360 
    STC                                                                                                              1                  139 
  Prior year                                                                                                        (4)                  10 
  Recovered from cell owners                                                                                       (66)                 (66)
Foreign taxation                                                                                                    40                   38 
Income taxation for the year                                                                                       229                  481 
Deferred taxation                                                                                                   74                  143 
  Current year                                                                                                      75                  139 
  STC                                                                                                                –                    4 
  Prior year                                                                                                        (1)                   –
Income tax recovered from cell owners                                                                               (3)                   –
Deferred taxation for the year                                                                                      71                  143
Total taxation as per statement of comprehensive income                                                            300                  624


Reconciliation of taxation rate (%)
Normal South African taxation rate                                                                                28.0                 28.0
Adjust for 
– Exempt income                                                                                                   (3.4)                (2.6)
– Investment results                                                                                              (2.0)                (3.2)
– Change in CGT inclusion rate                                                                                       –                  4.7 
– STC                                                                                                              0.1                  8.4
– Disallowable expenses                                                                                            0.9                  1.0
– Income from associates                                                                                          (1.6)                (0.7)
– Prior year (overs)/unders                                                                                       (0.3)                 0.6
– Other                                                                                                           (1.3)                 0.5
Net (reduction)/increase                                                                                          (7.6)                 8.7
Effective rate                                                                                                    20.4                 36.7

11. Business combinations 

2013 
Additions 
Travel Insurance Consultants (Pty) Ltd

Santam Ltd has acquired 100% of the shareholding in Travel Insurance Consultants (Pty) Ltd (TIC) with effect from 1 June 2013. TIC is one 
of the leading travel insurance underwriting managers and have been in operation for over 25 years. The purchase price amounted to R95 
million. The goodwill of R76 million arises from a number of factors such as obtaining economies of scale and unrecognised assets such as 
the workforce. Key business relationships of R16 million, brandname of R1 million and an additional deferred tax liability of R6 million 
were recognised on acquisition.

                                                                                                                                         At 
                                                                                                                                31 Dec 2013
                                                                                                                                  R million
Details of the assets and liabilities acquired at fair value are as follows: 

Intangible assets                                                                                                                        22
Loans and receivables (including tax receivables)                                                                                         1
Cash and cash equivalents                                                                                                                15
Deferred taxation                                                                                                                        (7)
Trade and other payables                                                                                                                (12)
Net asset value acquired                                                                                                                 19
Goodwill                                                                                                                                 76
Purchase consideration paid                                                                                                              95

Beyonda Group (Pty) Ltd

Centriq Insurance Holdings Ltd acquired the additional 51% of the shareholding in Beyonda Group (Pty) Ltd for an amount of R8 million with 
effect 1 March 2013. Intangible assets of R15 million, net assets of R1 million as well as a profit on the sale of the investment in 
associate previously held of R1 million was recognised. The fair value of the investment in associate previously held was R7 million. 

2012
Additions
Riscor Underwriting Managers (Pty) Ltd

The group acquired 100% of Riscor Underwriting Managers (Pty) Ltd (Riscor) on 1 September 2012 for a nominal amount. Riscor acquired from
Topexec Management Bureau (Pty) Ltd and Combined Administration Management Services (Pty) Ltd their broker administration businesses, 
comprising fixed assets and intangible assets on 1 September 2012 and 1 November 2012 respectively. The merged Riscor entity will operate 
as an independent administration business. 

The total purchase price amounted to R29 million. Intangible assets of R39 million and deferred taxation of R10 million were recognised. 
Net operating assets amounted to approximately R1 million.

Disposals
Stilus Underwriting Managers (Pty) Ltd
 
On 1 January 2012, the Santam Group sold its 60% interest in Stilus Underwriting Managers (Pty) Ltd.

                                                                                                                                         At 
                                                                                                                                31 Dec 2012
                                                                                                                                  R million 
Details of the assets and liabilities sold are as follows: 
Deferred taxation                                                                                                                        (2)
Trade and other payables                                                                                                                  4 
Net asset value sold                                                                                                                      2
Plus: Non-controlling interest                                                                                                           (2)
Purchase consideration received                                                                                                           –


                                                                                                               Audited              Audited
                                                                                                                    At                   At 
                                                                                                           31 Dec 2013          31 Dec 2012
                                                                                                             R million            R million
12. Earnings per share

Basic earnings per share 
Profit attributable to the company’s equity holders (R million)                                                  1 120                1 027 
Weighted average number of ordinary shares in issue (million)                                                   114.12               113.56 
Earnings per share (cents)                                                                                         982                  904 
 
Diluted earnings per share 
Profit attributable to the company’s equity holders (R million)                                                  1 120                1 027 
Weighted average number of ordinary shares in issue (million)                                                   114.12               113.56 
Adjusted for share options                                                                                        1.00                 1.25 
Weighted average number of ordinary shares for diluted earnings per share (million)                             115.12               114.81 

Diluted basic earnings per share (cents)                                                                           973                  895 

Headline earnings per share 
Profit attributable to the company’s equity holders                                                              1 120                1 027 
Adjust for: 
  Impairment on net investment and loans of associates                                                              26                   43 
  Impairment of goodwill                                                                                             5                   35 
  Impairment of software                                                                                             –                   25 
  Net loss on sale of investment in associate                                                                       18                    –
  Tax charge                                                                                                         9                    – 
Headline earnings (R million)                                                                                    1 178                1 130 

Weighted average number of ordinary shares in issue (million)                                                   114.12               113.56 
Headline earnings per share (cents)                                                                              1 033                  995 

Diluted headline earnings per share 
Headline earnings (R million)                                                                                    1 178                1 130 
Weighted average number of ordinary shares for diluted earnings per share (million)                             115.12               114.81 
Diluted headline earnings per share (cents)                                                                      1 023                  984 

13. Dividends per share 

Dividend per share (cents)                                                                                         675                  640 


Directors
Executive directors
IM Kirk (Chief Executive Officer), HD Nel (Chief Financial Officer), Y Ramiah

Non-executive directors
GG Gelink (Chairman), B Campbell, MD Dunn, MP Fandeso, BTPKM Gamedze, MLD Marole, JP Möller, MJ Reyneke, J van Zyl

Sponsor
Investec Bank Ltd

Company secretary
Masood Allie

Transfer secretaries
Computershare Investor Services (Pty) Ltd
70 Marshall Street, Johannesburg 2001
PO Box 61051, Marshalltown 2107
Tel: 011 370 5000
Fax: 011 688 7721
www.computershare.com

Registered office
1 Sportica Crescent
Tyger Valley
Bellville 7530
PO Box 3881, Tyger Valley 7536
Tel: 021 915 7000
Fax: 021 914 0700
www.santam.co.za

Date: 26/02/2014 02:40:00 Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited ('JSE'). 
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