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OML - Old Mutual Plc - Annual financial report 2011 and Annual General Meeting

Release Date: 29/03/2012 15:00
Code(s): OML
Wrap Text

OML - Old Mutual Plc - Annual financial report 2011 and Annual General Meeting 2012 OLD MUTUAL PLC ISIN: GB0007389926 JSE SHARE CODE: OML NSX SHARE CODE: OLM ISSUER CODE: OLOML Ref 25/12 29 March 2012 OLD MUTUAL PLC - ANNUAL FINANCIAL REPORT 2011 AND ANNUAL GENERAL MEETING 2012 Old Mutual plc ("Old Mutual" or the "Company") has today published its Annual Financial Report for 2011. A copy of the Annual Financial Report, the Annual Review and Summary Financial Statements for 2011, the Notice of the 2012 Annual General Meeting and the Form of Proxy have been submitted to the National Storage Mechanism and will shortly be available for inspection at: www.hemscott.com/nsm.do Copies of the Annual Financial Report may also be obtained from Investor Relations, Old Mutual plc, 5th Floor, Old Mutual Place, 2 Lambeth Hill, London EC4V 4GG or Old Mutual Square, Isibaya Building, 2nd Floor, 93 Grayston Drive, Sandton 2196, South Africa. The 2012 Annual General Meeting will be held in the Presentation Suite, 2nd Floor, Old Mutual Place, 2 Lambeth Hill, London EC4V 4GG on 10 May 2012 at 11.00 a.m. (UK time). The Company is arranging this year for the Annual General Meeting to be webcast so that shareholders who cannot readily attend the meeting in London can, if they have access to a computer, observe the proceedings. A link to the webcast will be available on the Company`s website at www.oldmutual.com on Thursday, 10 May 2012 from 10.45 a.m. (UK time). The circular relating to the Annual General Meeting will be sent to shareholders with the Annual Financial Report or the Annual Review and Summary Financial Statements. In compliance with the Company`s obligations under DTR 6.3.5, additional information is set out below which has been extracted in full unedited text from the Annual Financial Report. Accordingly, page references and section numbers in the text below refer to page numbers and section numbers in the Annual Financial Report. This information consists of a description of the risk factors and uncertainties affecting the Company and details of related party transactions and should be read in conjunction with the Company`s preliminary results announcement on 9 March 2012. The Annual Financial Report and the preliminary results announcement are available on Old Mutual`s website at www.oldmutual.com Understanding and identifying significant risks to Old Mutual Our business is affected by numerous uncertainties, some of which are potential threats but can also be seen as opportunities if we make the right value- enhancing decisions. The section below defines the major risk types and summarises the actions we adopt to mitigate the risks and optimise the opportunities that they present. Risk type and potential Group mitigating actions Business unit management threat or uncertainty and opportunities actions and opportunities Business risk Quarterly Group-led Product design in the LTS The main business risk reviews with each businesses ensures technically the Group is exposed to business unit ensuring sound pricing and structures is the risk of poor regular dialogue and whilst positioning the product persistency or retention oversight of business correctly in difficult market of customers, resulting performance conditions. Risk-adjusted in income not covering Business risk is profit signatures and improved the expense base that monitored against market persistency are key features was assumed at the time consistent embedded of the product strategy. of writing the business. value (MCEV) experience Business risk is a significant High lapse rates and variances and, where risk on unit-linked and asset upfront costs are key appropriate, actions are management business which is risk drivers in this agreed to mitigate materially exposed to market, category. negative trends credit or insurance risk: This risk category also Lapse rates and Wealth Management, Nordic and incorporates the risk of persistency information Retail Europe manage unsatisfactory new are monitored through significant unit-linked business margins, driven experience portfolios. While these risks by volume and business investigations are important in Emerging mix; persistency Within the Group, we Markets, they represent a experience losses driven examine the impact on lower proportion of overall by regulatory changes; earnings and capital by risk poor client stress testing both Nedbank Group actively manages administrative service; increased and decreased business risk through its or economic- driven new business volumes to management structures and an client behaviours. understand these impacts earnings-at-risk methodology The June 2011 business Old Mutual is well similar to the Group`s risk risk economic capital diversified across appetite metrics. split allows for geographies and product diversification both lines, minimising the within business risk and impact of sector- or between business risk territory-specific and other risk economic downturns categories. The key mitigation for product design and
approval is the review process conducted by the LTS product teams and by the Group Actuarial
team. Market (Policyholder) Business units exposed Some of our life assurance risk to downside market risk products contain investment The impact of market are required to take guarantees and options. A movements on account of the structure reduction in interest rates policyholder assets and of their asset and and equity markets can cause liabilities covers liability portfolios, options to be in-the-money, mismatches of assets the local regulatory with a potentially adverse relative to liabilities. environment and Group impact on profit Also the impact of a policies We manage market change in fund-related Risk management (policyholder) risk through management fees earned strategies designed to asset-liability matching, from client portfolios mitigate market risk are interest rate swaps and as a consequence of tailored to the type of hedges, equity hedges, and movements in asset contracts sold. Where currency swaps, borrowings and markets. contracts are related forward foreign exchange The June 2011 market purely to longevity, contracts to mitigate currency (policyholder) risk mortality and morbidity risk economic capital split risk, there is typically Smooth bonus products allows for no sharing of better- constitute a significant diversification both than-expected or proportion of the South within market risk and required investment African business. We pay between market risk and returns. Under unit- particular attention to other risk categories. linked and/or market- declaring bonuses in a linked contracts, responsible manner, to meet policyholders receive our promise to clients that the full investment returns will be less volatile
return on the underlying over time than purely market- assets, less any linked returns. Net investment applicable fees, and the returns not distributed are only residual market credited to bonus-smoothing
risk relates to reserves to support consistent variation in asset-based bonus declarations when fees as a result of markets are low fluctuations in the When investing shareholders`
underlying assets funds, we address equity price In most other classes of risks through investment investment-related policies which tightly limit contracts, investment the extent of investment in
returns are attributed equities or equity funds. As a to, or shared with, result, the shareholder assets policyholders in the invested to back the statutory form of vesting and/or capital requirements of each
non-vesting bonuses. Non-legal entity in the Group are vesting bonuses offer an predominantly invested in option for management sovereign bonds and cash, action, as they can be hence exposure of shareholder
withheld in adverse assets to market risk is circumstances relatively small overall. The Bermuda business, in Other practices include: run-off, is subject to Our Principles and Practices
substantial market risk of Financial Management govern due to the nature of the the management of guarantees in the discretionary participating products. The risks are contracts in South Africa,
monitored on a daily including bonus-sharing rules basis and we are subject and management actions to be to a dynamic hedging taken in adverse conditions programme which is Stock selection and investment
governed by the Group analysis are supported by a Oversight Committee, well-developed research comprising Group and function Bermuda Board members. In our investment guidelines
asset-liability duration matching is used for fixed annuities, especially where specific guarantees apply.
Other non-profit policies are also suitably matched Market risk on with-profit policies, where investment
risk is shared with investors, is mitigated by appropriate bonus declaration practices and hedging
Interest rate and equity hedging are used where movements can lead to an increase in the value of
investment guarantees/options, causing a reduction in earnings and shareholder capital. We have implemented
an Internal Economic Scenario Generator in South Africa, which allows us to dynamically hedge our interest rate and
equity exposures. Credit risk The Group`s credit risk The Group Credit Risk Policy The Group is exposed to policy, limits and sets out the principles and the risk of credit reporting systems have mandatory minimum standards defaults. This includes recently been reviewed. for the management of credit counterparty risk where We have introduced and counterparty risk across an asset is not repaid improvements to allow us the Old Mutual Group, which in accordance with the to adopt a more dynamic include: terms of the contract. and timely approach to The credit risk the business Credit risk also identifying and managing is willing to accept encompasses lending risk credit risk exposures The current credit risk (for instance in our The Group only deals profile and exposure to credit banking businesses), with approved risk concentrations where a borrower becomes counterparties and, The future target credit risk unable to repay where appropriate, profile and credit risk limits outstanding balances. obtains sufficient that comply with the business Client defaults on collateral as a means of risk appetite. financial guarantee mitigating the financial Increasing activity in the obligations are also an loss from defaults. We unsecured personal loans element of credit risk. continuously monitor the within Old Mutual Emerging credit ratings of Markets, from the Mass counterparties. Foundation Cluster, is subject The Group`s exposure to to Group standards and risk the European peripheral assessment.
economies is not deemed With the consolidation in 2011 significant and is of the Zimbabwean businesses primarily to highly- into Old Mutual Emerging rated institutions. At Markets, came the local
the time of writing this banking business called CABS. report, the Group has This business will also be less than GBP2 million subject to complying and exposure to the rolling out Group standards
sovereign debt of and policies within 2012. European peripheral Nedbank manages credit risk economies; the exposure exposures through its credit has been reduced over risk management framework,
the course of the last which encompasses year from GBP10 million. comprehensive credit policies, We intend to maintain limits, governance structures our exposures at low and internal risk models that
levels and to continue are fully Basel II compliant monitoring developments and in line with Group in this region. policies and practices. To Credit exposure was address the changing
reduced by GBP11.5 conditions impacting on credit billion as a result of risk this year, Nedbank has: the sale of US Life. Closely monitored credit risk As our primary banking loss ratios and other key
business, Nedbank indicators through its credit carries the majority of risk monitoring committees our credit risk through Tightened credit granting its lending and other criteria - for example, on
financing activities. home loans it has tightened Nedbank`s financing loan-to-value criteria, activities contribute to increased acceptance standards its significant credit and where appropriate,
risk exposure. We expect restructured credit risk impairment levels to agreements remain stable or even Tightened controls over large start to reduce during payments to and from global
2012. This is due to a banks number of factors Increased staff to administer including a slowdown in collections. lending, the
introduction of tighter lending criteria and the stabilisation of economic conditions.
Liability risk We manage liability risk Incorrect pricing bases give The Group assumes by: rise to underwriting risk. The liability risk by Writing a mix of business units with issuing insurance business over multiple significant liability risk are contracts under which it insurance classes and Emerging Markets and M&F. agrees to compensate the geographical segments. In Emerging Markets the policyholder or other Business that is weakly relatively weak correlation of beneficiary if a correlated with liability risk with our other specified uncertain liability risk (e.g. risk types reduces our future event affecting unit-linked business) exposure after diversification the policyholder occurs. provides a hedge against over several insurance classes This risk includes liability risk due to a and a number of geographical mortality and morbidity diversification effect segments risk in the LTS business Using sophisticated Maintenance and use of units and a risk of loss management information sophisticated management from events such as fire systems which provide information systems which or accident in Mutual & current data on the provide current data on the Federal (M&F), our risks to which we are risks to which we are exposed general insurance exposed Use of actuarial models to business unit. Calculating premiums and calculate premiums and monitor The June 2011 liability monitoring claims claims patterns using past risk diversified patterns using actuarial experience and statistical economic capital allows models based on past methods for diversification both experience and Guidelines for concluding within liability risk statistical methods insurance contracts and and between liability In our underwriting assuming liability risks, such risk and other risk policy, we specify Group as underwriting principles and categories. requirements for product pricing procedures concluding insurance Reinsurance to limit our contracts and assuming exposure to large single liability risks claims and catastrophes Using reinsurance to An effective mix of assets
limit exposure to large that back insurance single claims and liabilities based on those catastrophes and liabilities` nature and term increase our insurance A key change project for M&F
capacity in 2011 has been to implement Building an effective new, best-practice mix of assets that back underwriting standards and insurance liabilities processes in the underwriting
based on the nature and division, which will enhance term of those deal approval processes and liabilities. risk-based pricing methodology Reinsurance plays an extremely
important role in the management of liability risk and exposure at M&F. Operational risk Operational loss is We developed the RCSA process The risk arising from inherent to our business significantly during 2011, and operational activities, and difficult to the increased quality and for example a failure of eliminate entirely. quantity of data has enabled a major systems, or However, by using more granular review of losses incurred as a sensitive indicative operational risk across the consequence of people triggers we can respond Group and or process failures, to events before they Following appropriate training including external occur. and strengthening local risk events. Specific Operational risk is one teams across the Group, we are examples include our of the driving metrics beginning to realise the ability to attract and in our risk appetite benefits of a consistent, retain key staff with framework. Our appetite Group-wide RCSA process. The the necessary skills to for operational risk is data has enhanced our Board help the Group meet its to continually reduce risk reports and supports a objectives, and adequate exposure from events more effective capital model. protection of people, that we are able to premises and data manage and control (including IT We continue to focus on sustainability and areas where we can add infrastructure). value for shareholders - reducing operational risk losses that directly impact profits, refining our risk
categorisation model to enable more accurate and consistent reporting of events across the Group,
and using more advanced mathematical concepts to translate data inputs into capital amounts
Both Risk and Control Self Assessment (RCSA) and internal risk events are used to validate the
accuracy of scenarios used in our Advanced Management Approach to operational risk capital
modelling OpenPages, our risk management tool, is widely used throughout
the Group - helping businesses to understand operational risk better, ensure there are no
repeatedly occurring inherent weaknesses, and enhance the control framework.
The table on next page gives a breakdown of the Group`s principal operational risks.
The principal operational risks we face are listed below. Risk description 2011 commentary Key mitigations Regulatory and tax risk In the wake of the Old Mutual is well positioned Regulatory requirements deepening financial to meet increased regulatory continue to evolve, with crisis, global expectations since we scan a range of new regulators have the regulatory environment on prudential and business continued to issue a a global basis. conduct regulations raft of new regulation. Dedicated Group and business coming to fruition over While much of the detail unit compliance teams closely the next couple of is still evolving, the monitor new and changing years. Business conduct direction is towards an regulatory developments and regulation continues to intensifying regulatory liaise regularly with local evolve with a greater environment with even regulators and trade bodies focus on customer tighter controls on to influence outcomes protection, and banking and asset positively. compliance with all management. Structural The Group provides a co- aspects of tax reform has led a number ordination role in relation legislation is becoming of global regulators to to the FSA, which is the lead increasingly complex as adopt a `twin peaks` authority for Old Mutual plc the system of taxation regulatory model, which under the Financial Groups continues to change. is expected to result in Directive and for approval of Solvency II and its an increased focus on our internal model South African business conduct application under Solvency equivalent, SAM, are activities. Customer II. both currently planned protection in developing The iCRaFT project is to come into effect at markets and information designed to deliver all the start of 2014. security and privacy are Solvency II and SAM Additional risk also also regulatory requirements, as a minimum. arises in relation to hotspots. It made good progress in 2011 responsibilities for Solvency II and SAM in and project deliverables are reporting routine South Africa will create on target as we transition customer, employee and step changes in into business as usual. other transactions to insurance prudential All major business units have the tax authorities and regulation, with focus dedicated in-house tax adherence to processing on internal risk and resources who assess and risk procedures is capital management and monitor new developments. For important. the more proactive example the changes We need to correctly nature of Group introduced by the SA budget assess the impact of supervision under the in February 2012 are already these changes and Group internal model being considered when pricing respond to them in a approval process. our policyholder products, timely manner to Governments continue to and actions are being taken efficiently manage impose greater burdens to: regulatory required on taxpayers as they Update systems to enable Old capital. seek to enhance revenue Mutual to pay the right This could translate yield and transfer more amount of tax to the into lower returns to of the cost of tax authorities shareholders or being compliance to taxpayers. Review product pricing unable to provide The risk for the Group structures and design value- customers with products is amplified by its enhancing features. at a price which is broad geographical We have adopted a Group-wide acceptable to them, spread, which requires tax risk management policy thereby restricting our it to manage a diversity which requires tax review of business opportunities. of changing tax major strategic initiatives In addition to the risk requirements and and product developments of a fine, penalty or regulations. before implementation. regulatory censure, non- compliance carries a growing risk of regulatory intervention that could impact on our ability to operate. Risk description 2011 commentary Key mitigations IT and data security Across the LTS We developed a new Group Poor IT infrastructure businesses the operating policy for information and resilience could model was changed during security and privacy in result in disruption to 2011, providing greater 2011, which will be our businesses with centralised control for rolled out and embedded adverse consequences on IT infrastructure whilst within the different customer service, loss enhancing the seniority business units during of customer data and and experience of the 2012. The roll-out of failure to manage the Chief Information the policy will also business effectively. Officers in the ensure that information business. security is included in Physical security and the LTS IT strategy and information security are that key risks and
areas of increasing risk appropriate control and regulatory focus - frameworks are in place. particularly in relation Q2 2012 will see a to information security, refresh of our periodic
where the UK and Europe information security have seen increasing benchmarking exercise, enforcement activity and to measure how well fines. embedded the Group
New privacy and consumer policy is in the protection laws have different IT processes also been introduced in and practices across the South Africa, although Group.
the practical regulatory Group information enforcement bodies are security standards are still evolving. based on good practice and data privacy
obligations. People risk There were a number of Our first-ever Group Delivery of the business new appointments to culture survey had a strategy requires senior roles and very high response rate. significant change. leadership team Employee-led action Without the right reorganisations to plans to achieve the culture, leadership strengthen our senior desired culture shift behaviours and talent which could have have been developed and management practices we destabilised teams. are being implemented. will be unable to Selection and We have continued to attract, retain and appointment needed to be develop our leadership motivate the talent we rigorous to ensure that and emerging talent by need to deliver the we upgraded our enhancing development business strategy. leadership capability. opportunities through The year saw further mobility and targeted developments in structured programmes.
regulatory requirements Each appointment into a on executive senior role, whether remuneration and its internal or external, alignment with risk- includes independent
based measures. external assessment. We introduced a new performance management system, which provides
for the assessment of both business results and behaviours for the 2011 performance review.
We also broadened the use of incentive pools determined by measures including economic
profit. Risk type and potential Group mitigating actions Business unit management threat or uncertainty and opportunities actions and opportunities Market (Shareholder) The Group monitors The Group market (shareholder) risk market risk as part of risk policy sets out the The impact on the risk appetite principles and mandatory shareholder assets due framework. standards for the management to changes in the value The impact of changes in of market (shareholder) risk of financial assets or market risk is monitored across the Old Mutual Group. liabilities arising from and managed using Business units are required to changes in equity, bond sensitivity analyses, have a written strategy for and real estate prices, through the business managing market risk which interest rates and units` own regulatory should reflect the Group foreign exchange rates. processes, with strategy. Our greatest exposure is reference to the Group`s The business unit strategy to equity risk. Market risk appetite framework, must cover: risk arises differently and by other means. This The approach to measuring and in the business units, work is complemented by managing market risk depending on the types the Group`s capital Market risk return preferences of assets and modelling and embedded The current market risk liabilities held. Most value reporting profile of our shareholder processes, which include Exposure concentrations assets are invested in assessments of the The future target market risk sovereign bonds which is sensitivity of our profile included within the capital position and Limits that comply with the credit section of the embedded value to business risk appetite, and risk profile. The various market changes risk mitigation techniques. analysis here represents The upside presented by just that part of market risk is evident shareholder funds when equity values rise subject to market risk. or interest rates move The June 2011 market favourably. (shareholder) risk economic capital split allows for diversification both within market risk and between market risk and other risk categories. Currency risk We manage currency risk Intra-Group currency exposures Currency risk is firstly to ensure that Financial are not typically hedged the risk at Group level Groups Directive (FGD) There is an allowance at that net assets in capital remains adequate business unit level for business units invested and does not attract currency risk associated with in currencies other than unwelcome regulatory direct revenue streams from sterling depreciate attention. We arrange subsidiaries and related relative to sterling, our assets and companies. leading to a fall in liabilities to ensure Group net asset values that FGD remains at (currency translation suitable levels in risk). stress scenarios Secondly, there is an We manage currency risk allowance at business associated with known unit level for currency flows of currencies from risk associated with business units to Group direct revenue streams and vice versa if from subsidiaries and appropriate, such as related companies. future dividends and proceeds arising from disposals
We test the devaluation of other currencies relative to sterling, and seek to match
currency liabilities to assets in the Group`s consolidated balance sheet, e.g. by issuing
debt in specific currencies, and/or via the use of swaps. Strategic and change Key risks that could A rigorous annual strategy risk adversely affect our review and tracking process The risk of failing to ability to deliver the mitigates the risks in the implement the business stated strategy include: following ways: strategy and the Unanticipated external To ensure ongoing ownership management of associated changes arising from and commitment, the Old Mutual changes to the business. competitors, regulators Board and top leaders are and government bodies actively involved in the Failure to clearly annual review of the Group
communicate Old Mutual`s strategy strategy, both The Group strategy is internally and communicated externally and externally simultaneously internally, to
Unexpected performance provide guidance to all Old shocks in the Group`s Mutual`s employees underlying businesses The Group strategy clearly Failure to clearly sets out the strategic
define, prioritise and priorities for the Group and monitor delivery of the provides context for business most critical Group-wide unit planning and local strategic Competitor activity and
programmes anticipated regulatory changes Decreasing staff are monitored locally and engagement due to the included in business units` uncertainties associated annual plans
with organisational Progress against business changes. plans is reported at four quarterly review meetings and remedial actions taken where
necessary. In addition, the key Group-wide strategic programmes are developed, tracked and reported on by the
Strategic Implementation Office and the Group Strategy and Strategic Implementation teams work with the business
leaders to define the activities that will support the strategy and track the progress of these activities
The business units within the Group have taken steps to establish Change teams with Change Directors to provide
accountability for the delivery of key programmes The Strategic Implementation team have worked to provide a
framework for change that is monitored through the change risk policy. This ensures that the risks of programme failure
are reduced and the deliveries provide value for money for the investment in change. Liquidity risk Our liquidity position The Group liquidity risk Liquidity risk is the is prudently managed at policy sets out the principles risk that the Group is both Group and business and mandatory minimum unable to meet its unit level. standards for the management obligations as they fall The Group-wide liquidity of liquidity risk across the due, for example if policy sets out Old Mutual Group: counterparties providing parameters within which Business units are required to short-term funding were all business units must assess their liquidity risk, to withdraw or not roll operate to identify, by conducting a review of over funding. measure and manage their funding profile against It also includes the liquidity risk the nature of risk inherent risk of being unable to The Group Capital within the business sell assets in an Management Committee Business units must define illiquid market, or not reviews capital and their liquidity risk appetite being able to raise more liquidity positions, and propose measures for capital, leading to with the Group Executive managing this which are asset-liability matching Risk Committee providing appropriate and proportionate problems and a threat to additional oversight and to the risk capital cover ratios. challenge The liquidity risk appetite Extreme market Liquidity headroom is must determine the level of volatility may result in one of our key risk liquidity risk exposure the unexpected capital calls indicators. It ensures business is willing to accept and stressed liquidity we have sufficient in order to meet objectives positions. liquidity to cover both and optimise returns against asset liquidity risk and capital
funding liquidity risk The policy sets out the The Group has rolled out minimum frequency with which a new liquidity policy the reports must be prepared, in 2011, which is being the escalation process and
embedded within business also contingency plans units. The Group has a The requirement for business new documented unit specific liquidity Contingency Funding and contingency plans.
Capital Strategy which Liquidity risk management is a is continuing to evolve particular focus in the into 2012, with business Nedbank Group. units also developing A portfolio of marketable and
local contingency plans highly liquid assets to meet The Basel Committee on unforeseen funding Banking Supervision requirements is maintained issued new liquidity Market liquidity by asset type
standards on 16 December (and for a continuum of 2010. Many of the key plausible stress scenarios) is principles are already part of the internal stress encapsulated in testing and scenario analysis
Nedbank`s Liquidity Risk process Management Framework. The quantum of unencumbered However, in order to assets available as collateral meet the requirements of for stress funding is measured
the liquidity coverage and monitored on an ongoing ratio by 2015 and the basis. net stable funding ratio by 2018, Nedbank and the
other South African banks are working closely with the South African Reserve Bank
(SARB) and National Treasury to address the structural challenges of compliance for the local
banking industry, while at the same time considering the unintended economic
consequences which may arise from the proposed liquidity standards. Related parties The Group provides certain pension fund, insurance, banking and financial services to related parties. These are conducted on an arm`s length basis and are not material to the Group`s results. (a) Transactions with key management personnel, remuneration and other compensation Key management personnel are those persons having authority and responsibility for planning, directing and controlling the activities of the Group, directly or indirectly, including any director (whether executive or otherwise) of the Group. Details of the compensation paid to the Board of directors as well as their shareholdings in the Company are disclosed in the Remuneration Report on page 119 and Corporate Governance report on page 100 respectively. (b) Key management personnel remuneration and other compensation Year ended 31 Year ended 31 December December 2011 2010 Number Value Number Value GBP000s ofpersonne GBP000s ofpersonn
l el Directors` fees 12 1,638 12 1,510 Remuneration 25,176 22,819 Cash remuneration 17 5,969 18 6,675 Short-term employee benefits 17 8,751 18 7,660 Post-employment benefits 14 1,296 10 451 Other long-term benefits 5 12 7 14 Share-based payments 13 9,148 17 8,019 26,814 24,329 Year ended 31 Year ended 31 December December 2011 2010 Share options Number Number Number of Number of ofpersonne ofoption personnel options/ l s/ shares `000s shares `000s
Outstanding at beginning of the 13 14,499 11 15,613 year Leavers 1 (70) 2 (482) New appointments 1 274 4 704 Granted during the year 193 425 Exercised during the year (2,079) (966) Lapsed during the year (1,335) (795) Outstanding at end of the year 11 11,482 13 14,499 Year ended 31 Year ended 31 December December 2011 2010 Restricted shares Number of Number Number of Number of personnel of personnel options/
options/ shares `000s shares `000s Outstanding at beginning of the 14 19,142 10 7,832 year Leavers 1 (641) 2 (1,565) New appointments 2 1,580 6 1,314 Granted during the year 7,111 12,282 Lapsed during the year (2,270) (151) Released during the year (3,270) (570) Outstanding at end of the year 14 21,652 14 19,142 (c) Key management personnel transactions Key management personnel and members of their close family have undertaken transactions with Old Mutual plc and its subsidiaries, jointly controlled entities and associated undertakings in the normal course of business, details of which are given below. For current accounts positive values indicate assets of the individual whilst for credit cards and mortgages positive values indicate liabilities of the individual. Year ended 31 Year ended 31 December December 2011 2010
Number of Value Number of Value GBP000s personnel GBP000s personnel Current accounts Balance at beginning of the year 8 672 7 265 Net movement during the year (348) 407 Balance at end of the year 5 324 8 672 Credit cards Balance at beginning of the year 5 29 4 22 Net movement during the year (3) 7 Balance at end of the year 5 26 5 29 Mortgages Balance at beginning of the year 5 1,791 5 3,028 Net movement during the year (627) (1,125) Interest charged 49 86 Less repayments (778) (334) Foreign exchange movements 186 136 Balance at end of the year 4 621 5 1,791 General insurance contracts Total premium paid during the 3 15 3 18 year Claims paid during the year 1 1 1 1 Life insurance products Total sum assured/value of 10 16,029 13 23,501 investment at end of the year Pensions, termination benefits paid Value of pension plan as at end 10 5,700 13 6,714 of the year Various members of key management personnel hold, and/or have at various times during the year held, investments managed by asset management businesses of the Group. These include unit trusts, mutual funds and hedge funds. None of the amounts concerned are material in the context of the funds managed by the Group business concerned, and all of the investments have been made by the individuals concerned either on terms which are the same as those available to external clients generally or, where that is not the case, on the same preferential terms as were available to employees of the business generally. (d) Skandia Liv Livforsakringsaktiebolaget Skandia (publ) (Skandia Liv), is a related party to the Old Mutual Group. Skandia Liv is a wholly owned subsidiary of Skandia and its business is conducted on a mutual basis. For the reasons given in the accounting policies Skandia Liv`s result is not consolidated in these financial statements. Material transactions between the Group and the Skandia Liv group in the year ended 31 December 2011 were as follows: Agreement in principle and framework agreement on co-operation covering market related functions and certain staff functions - this involves distribution and distribution support, customer service, market communication, administration of group insurance products, and staff and service functions. Skandia Liv paid GBP90 million (2010: GBP88 million) for services rendered under this agreement. Premises - the Group rented office premises from Skandia Liv. The Group paid market rents of GBP1 million (2010: GBP16 million) for these premises. Occupational pensions - Skandia Liv provides occupational pensions for the employees of the Group, for which the Group paid GBP17 million (2010: GBP15 million). Agreement on IT services - the Group provides IT services to Skandia Liv. The amount charged to Skandia Liv was GBP7 million (2010: GBP7 million). Settlement with Skandia Liv regarding the arbitration settlement - in a ruling issue on 2 October 2008, the arbitration board ruled that the going rate level of compensation in the market pursuant to the 2002 Asset Management Agreement is a maximum of ten basis points including value added tax, and that Skandia - for the time from 1 July 2008 and onward - is obligated to pay an amount to Skandia Liv that corresponds to the share of asset management fees received that exceed ten basis points including value added tax. A reserve to cover asset management fees for the time after 1 July 2008 was charged to the income statement. On 21 July 2009, an agreement was reached between Skandia and Skandia Liv, under which Skandia will pay a fixed amount per quarter until the end of 2013. The total remaining amount to be paid to Skandia Liv is less than the reserve provision booked as per July 2009 with the difference resolved in 2009. The remaining provision of GBP10 million is shown as a liability to Skandia Liv in the statement of financial position. Currency derivatives - Skandia Liv hedge their currency position with forward contracts with Skandia Group at the prices prevailing on the foreign exchange market. Skandia Liv paid GBP7 million (2010: GBP27 million) for forward contracts during the year. Capital Contribution - during the year, Skandia Liv made a group contribution of GBP154 million to the Skandia Group. Unrelieved tax losses have been used to offset the entire tax charge on this transaction. Simultaneously, the Skandia Group made a capital injection of GBP110 million back to Skandia Liv, corresponding to the group contribution net of tax relief. On 15 December 2011 it was announced that the Group has agreed to sell the Nordic business unit to Skandia Liv. Further detail has been provided in note A2. The balance outstanding at 31 December 2011 due from Skandia Liv was GBP17 million (2010: GBP13 million). Various other arrangements exist between the Group and Skandia Liv, principally in respect of provision of accounting, legal and treasury functions, all of which are transacted on an arm`s length basis. Enquiries External Communications/Investor Relations Patrick Bowes +44 (0)20 7002 7440 Kelly de Kock +27 (0)21 509 8709 Media William Baldwin-Charles +44 (0)20 7002 7133 29 March 2012 Sponsor: Merrill Lynch SA (Pty) Ltd Notes to Editors Old Mutual Old Mutual plc is an international long-term savings, protection and investment Group. Originating in South Africa in 1845, the Group provides life assurance, asset management, banking and general insurance to more than 15 million customers in Europe, the Americas, Africa and Asia. Old Mutual plc is listed on the London Stock Exchange and the Johannesburg Stock Exchange, since 1999. In the year ended 31 December 2011, the Group reported adjusted operating profit before tax of GBP1.5 billion (on an IFRS basis) and had GBP267 billion of funds under management, from core operations. For further information on Old Mutual plc, please visit the corporate website at www.oldmutual.com Date: 29/03/2012 15:00:04 Supplied by www.sharenet.co.za Produced by the JSE SENS Department. The SENS service is an information dissemination service administered by the JSE Limited (`JSE`). The JSE does not, whether expressly, tacitly or implicitly, represent, warrant or in any way guarantee the truth, accuracy or completeness of the information published on SENS. The JSE, their officers, employees and agents accept no liability for (or in respect of) any direct, indirect, incidental or consequential loss or damage of any kind or nature, howsoever arising, from the use of SENS or the use of, or reliance on, information disseminated through SENS.

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